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Avis sur Quality Inn Bradenton - Sarasota North

2.5 out of 5
Quality Inn Bradenton - Sarasota North
6727 14th Street West US 41, Bradenton, FL

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 300 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 323 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 185 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 100 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 93 avis sur 1001." "

7,4/10

Propreté

8,0/10

Personnel et service

7,4/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Caroline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pour un séjour de 6 nuits, c'était formidable ! Bien situé et avec tous les services. Nous reviendrons assurément !
Séjour de 6 nuits en mars 2024
Réponse de Guest Relations Management le 6 avr. 2024
Hi Caroline,Thank you for taking the time to share your positive feedback about your recent 6-night stay at our hotel. We are thrilled to hear that you had a great experience and that you found our location convenient and our services satisfactory.We are glad that our hotel's location worked well for you, providing easy access to the places you needed to visit or explore. Our team strives to choose convenient locations to enhance our guests' overall experience.We appreciate your kind words and your intention to return in the future. It would be our pleasure to welcome you back as our guest. Please don't hesitate to reach out to our customer service team if you have any specific requests or if there is anything else we can assist you with when planning your next visit.Thank you for choosing to stay with us, and we look forward to hosting you again for another enjoyable stay.

4/10 Médiocre

Jessica

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel vieux, manque cruellement d’investissement ! Des bestioles dans la salle de bain.. La piscine et l’accueil sont bien mais ce n’est pas suffisant!
Séjour de 2 nuits en août 2023
Réponse de Manager le 20 août 2023
Hello Jessica,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

6/10 Satisfaisant

Nicolas

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Les chambres sont propres et le déjeuner est correct. Par contre, les bruits sont omniprésent. La route devant l'hotel est très passante et crée beaucoup de bruit. La climatisation est excessivement bruyante et les murs et la porte ne sont pas isolé du tout.
Séjour de 3 nuits en avril 2022
Réponse de Manager le 30 avr. 2022
Hello Nicolas,Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Hôtel de passage, situé en bord de route très fréquentée. Pas de commerces autour.
Séjour de 2 nuits en mars 2020
Réponse de Manager le 16 mars 2020
Thank you for your honest review. We appreciate your comment for it caught our attention on where we need to improve to make sure that our customer have a great time during their stay. We apologize for the unfortunate events that you faced during your stay with us. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Hope that you'll consider staying again with us

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Manque un peu coté salle de bain. Bon petit déjeuner (inclus) avec beaucoup de variétés. Bon endroit en général.
Séjour de 1 nuit en février 2020
Réponse de Manager le 16 févr. 2020
Thank you for being a valued guest and for providing us the feedback regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 16 nuits en août 2019

8/10 Bien

kathia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel correct pour une ou deux nuits. Nous aurions préféré prendre un hôtel plus confortable pour nos 6 nuits. Sinon la chambre était propre. Le petit déjeuner sans plus.
Séjour de 6 nuits en août 2019

6/10 Satisfaisant

Patrick

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Séjour de 2 nuits en mai 2019
Réponse de Debbie N. le 6 juin 2019
to let us know your feedback and it does appear in some areas we have failed to meet your expectations. For these items, we sincerely apologize. With comments and feedback from our valued guests, we will work harder to improve and show we can meet and exceed all of your expectations. Hope you give us another opportunity soon!

8/10 Bien

Muy Chou

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bien
Ce que je n'aimais pas c'était la senteur de cigarettes dans la chambre
Séjour de 1 nuit en janvier 2019
Réponse de Debbie N. le 2 mars 2019
401/5000 Merci pour votre commentaire sur notre Quality Inn Bradenton - Sarasota North! Nous apprécions toutes les critiques; surtout de nos clients satisfaits! Grâce à des commentaires tels que les vôtres, l’ensemble du personnel peut être satisfait de son objectif, qui est de rendre le Quality Inn Bradenton - Sarasota North aussi propre et confortable qu’il le devrait pour nos clients. Au plaisir de vous revoir bientôt !

8/10 Bien

Virginie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Debbie N. le 17 mai 2018
Thank you for your review of our Quality Inn Bradenton - Sarasota North. As part of the management team at the hotel, we appreciate all reviews; both good and bad. We are making improvements and with comments such as yours, we will continue in our goal to make the Quality Inn Bradenton - Sarasota North as special as we feel it can be for our guests. Looking forward to seeing you again soon.

6/10 Satisfaisant

jenny, mons

Les points forts : Personnel et service
Les points faibles : Propreté
Juste pour une nuit
Nous avons séjourné dans cet hôtel pour 1 nuit. La chambre sentait la cigarette (alors qu’elle est non fumeur). Certain carrelage dans la salle de bain ne tenait plus. De plus nous avons très mal dormi parce que nos voisin de chambre sont rentrés vers 4h du mat en parlant très fort jusque 6h ... la chambre est donc très mal insonorisée... donc vous pouvez sejounrner dans cet hôtel mais pour une seule nuit pas plus ...
Séjour de 1 nuit en novembre 2017

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
chambe prise sur le parcours, le prix est pas en relation avec le confort et la proprete de le chambre.

6/10 Satisfaisant

Sarah, France

Les points forts : Propreté et confort de la chambre
motel correspond tout en bord de route
Hotel choisi pour une nuit, c'est un motel de l extérieur pas très attirant, en bord de route très fréquentée mais bonne surprise car nous n avons pas entendu le bruit de la route la nuit et l intérieur de la chambre semblait avoir été rénové même si une odeur de humidité était présente à l'ouverture de la porte. Piscine non testée, petit déjeuner simple.

8/10 Bien

Jérémie, Bruxelles

Les points forts : Personnel et service
Hôtel d'étape correct.
Correct pour une nuit. Un peu vieillot et manque un peu d'entretien mais on n'y dort pas mal.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel d étape propre et confortable à recommander

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Hôtel bon rapport qualité-prix
Hôtel de deux étages ayant l’aspect d'un motel. L'accès aux chambres se fait par l'extérieur et celles du rez-de-chaussé disposent d'une place de parking devant les portes d'entrée. L'établissement dispose d'une petite piscine extérieure et d'une laverie bien pratique. Le personnel de l'accueil est agréable et disponible. La petit déjeuner (continental) est satisfaisant. La salle du petit déjeuner est petite, mais fonctionnelle. Notre chambre avec deux lits doubles était bien tenue. la salle de bain un peu vieillotte était propre.

10/10 Excellent

Julian

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente eleccion y muy bien atendidos, totalmente recomendable.
Séjour de 2 nuits en mai 2024

8/10 Bien

Nieves

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, clean. More and healthier choices in breakfast, the customers deserve it!
Séjour de 2 nuits en mai 2024

2/10 Horrible

Jacqueline

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Nathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing room and breakfast for the price lots of places to eat nearby. Would stay again
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Specialist le 27 mai 2024
Hi Nathan,We're thrilled to hear that you enjoyed your stay with us and appreciated the value we offer with our spacious rooms and delicious breakfast spread. It's wonderful to know that our proximity to various dining options added to your overall experience. We strive to consistently provide our guests with exceptional accommodations and amenities, and we're delighted to hear that we succeeded during your visit. Should your travels bring you back to the area, we would be honored to welcome you again for another memorable stay.

8/10 Bien

Amanda

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Specialist le 28 mai 2024
Hi Amanda,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

4/10 Médiocre

Kimberly

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I had cocroaches- in my bed the first night- every other day in the floor
Séjour de 3 nuits en mai 2024
Réponse de Sincerely, Berenice Fuentes Front Desk Supervisor le 25 mai 2024
Dear kimberly,We regret the inconvenience and distress caused by the presence of insects during your stay. We take cleanliness very seriously, and we are regret that we failed to meet your expectations in this regard. Please be assured that we have taken immediate action to address this issue with our control team to ensure that this does not happen again in the future.We appreciate your feedback and will use it as an opportunity to improve our services. We hope that you will give us another chance to provide you with a more pleasant and comfortable experience during your next visit.Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused.

2/10 Horrible

Lilimar

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me hospedé solo un día en la habitación habían chiripas
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Management le 23 mai 2024
Hi Lilimar,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the presence of flukes during your one-day stay. The comfort and satisfaction of our guests is our top priority, and we take cleanliness and pest control seriously.Please rest assured that we will thoroughly investigate this matter and take appropriate measures to address and prevent any future occurrences. We appreciate your feedback as it helps us improve our services.We hope that you will give us another opportunity to provide you with an enhanced experience in the future.

10/10 Excellent

Luz

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Is clean and quiet .
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Specialist le 21 mai 2024
Hi Luz,We appreciate your feedback and are delighted to hear that you found our hotel to be clean and quiet. Maintaining a serene and hygienic environment is a top priority for us, ensuring that each guest enjoys a comfortable stay. Our team works diligently to uphold high standards of cleanliness and noise control to provide a peaceful atmosphere for all our guests. Your satisfaction is our utmost concern, and we look forward to welcoming you back for another enjoyable experience.

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was good The bed was amazing Very clean
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Management le 10 mai 2024
Hi Maria,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

8/10 Bien

Flavio

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Management le 10 mai 2024
Hi Flavio,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

8/10 Bien

Rai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Price, breakfasted, staff was professional and polite.
Séjour de 1 nuit en avril 2024
Réponse de g le 2 mai 2024
Hi Rai,Thank you for sharing your review about your recent stay at our hotel!We are thrilled to hear that you had a wonderful experience and that you appreciated every aspect of your stay. Our team works diligently to create a relaxing and pleasant environment for our guests, and we are delighted to know that we succeeded in providing you with just that. Your comfort and satisfaction are of utmost importance to us, and we are glad to have been a part of your travel convenience.We sincerely appreciate your feedback. It means a lot to us to know that our efforts are recognized and valued. We look forward to welcoming you back in the future, and please do not hesitate to reach out to us if there is anything we can do to further enhance your stay.Once again, thank you for choosing our hotel and for sharing your positive opinions. We can't wait to have the pleasure of serving you again!We hope to see you again soon!

8/10 Bien

Randolph, Racine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was OK
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Management le 26 avr. 2024
Hi Randolph,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

6/10 Satisfaisant

Leyla

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Las habitaciones tienen un olor a cigarro y humedad!! Las cortinas deberían cambiarlas pero la parte de recepción y cafetería súper nuevo
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Specialist le 23 avr. 2024
Hi Leyla,We appreciate your feedback and apologize for any inconvenience caused by the odor in your room. Our team takes cleanliness and guest comfort seriously, and we'll ensure that our housekeeping staff pays extra attention to addressing any lingering smells. Regarding the curtains, we'll certainly investigate and take necessary action to maintain our high standards. Nonetheless, we're delighted to hear that you enjoyed our modern reception and cafeteria areas, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

10/10 Excellent

Maryuri

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Un poco mejor de limpieza en el baño
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 21 avr. 2024
Hi Maryuri,We greatly appreciate your perfect rating and feedback. Ensuring a pristine environment is paramount to us, and we apologize for any oversight in the cleanliness of your bathroom. Rest assured, we have addressed this with our housekeeping team to ensure consistent standards are met. Your satisfaction is our priority, and we thank you for bringing this to our attention. We look forward to welcoming you back for an even more enjoyable stay in the future.

10/10 Excellent

Allan

Séjour de 3 nuits en avril 2024
Réponse de Guest Relations Management le 10 mai 2024
Hi Allan,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

8/10 Bien

Christopher

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 3 nuits en avril 2024
Réponse de Guest Relations Management le 26 avr. 2024
Hi Christopher,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

6/10 Satisfaisant

Thomas

People was out side till almost 11 pm screeming and yelling
Séjour de 4 nuits en avril 2024
Réponse de Guest Relations Management le 16 avr. 2024
Hi Thomas,Thank you for bringing this matter to our attention and for sharing your feedback regarding the disturbance caused by individuals outside the hotel premises during your stay. We apologize for the inconvenience and disruption this may have caused you.We strive to provide a peaceful and comfortable environment for all our guests, and we understand the importance of a good night's sleep. We will address this issue with our security team and staff to ensure that appropriate measures are in place to prevent such disturbances from occurring again in the future. We appreciate your understanding and patience in this matter.If there is anything else we can do to assist you or if you have any additional concerns, please do not hesitate to contact our front desk. We value your feedback and will work hard to ensure a more enjoyable and peaceful experience should you choose to stay with us again.Thank you for choosing our hotel, and we hope to have the opportunity to provide you with a much-improved stay in the future.

8/10 Bien

Jessica

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Nice budget friendly hotel. Some features need updating but that wouldn’t stop us from coming back. Room floors aren’t the cleanest. Beds, sheets, and pillows were super comfortable. Didn’t use the pool but it looked to be clean.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 14 avr. 2024
Hi Jessica,We're delighted to hear that you found our hotel to be a budget-friendly option and that you were impressed by the comfort of our beds, sheets, and pillows. While we appreciate your feedback regarding the need for updates and the cleanliness of the room floors, please rest assured that we continuously strive to enhance our facilities and cleanliness standards. It's fantastic to know that despite these minor concerns, you would still consider returning. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Excellent

Janice

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was quper quiet considering it was on a major road thru town!
Séjour de 3 nuits en avril 2024
Réponse de Guest Relations Management le 12 avr. 2024
Hi Janice,Thank you for sharing your positive feedback about your recent stay at our hotel. We are delighted to hear that you found the hotel to be remarkably quiet, especially considering its location on a major road through town. We understand that a peaceful environment is crucial for a restful stay, and we are pleased that we were able to provide that for you.We take great pride in our efforts to minimize noise disturbances and create a tranquil atmosphere for our guests. Our team works diligently to ensure that soundproofing measures are in place and that guests can enjoy a peaceful and comfortable stay. It is gratifying to know that our efforts were successful during your visit.We appreciate your kind words and value your feedback. Your satisfaction is important to us, and it motivates us to continue delivering exceptional service and experiences. Should you have any further comments or if there is anything else we can do to make your future stays even better, please do not hesitate to let us know.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future.

6/10 Satisfaisant

Donna

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This is an old property and our room was very small; tight for 3 adults. It didn't have high stars, but that doesn't always mean anything. This time it did. It was dirty/stained in all the nooks and crannies and showed it's age across the board. This is a place to stay only if you're not wanting to spend gazillions closer to Sarasota. The staff, however, was very pleasant. I'll give them their due.
Séjour de 3 nuits en avril 2024
Réponse de Guest Relations Management le 12 avr. 2024
Hi Donna,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and value your honesty in expressing your experience.We understand that the size of your room did not meet your expectations, as an older property, we may have certain limitations in terms of room sizes. However, we strive to provide comfortable accommodations to our guests, and we regret that we fell short in this regard. We appreciate your understanding of this aspect.Regarding the condition of the room, our housekeeping team works diligently to maintain cleanliness throughout the property. However, we understand that there may have been areas that required more attention during your stay. Your feedback will be shared with our housekeeping team, and we will take steps to improve our cleaning processes and ensure a more satisfactory experience for our guests.As an older property, we acknowledge that certain signs of age may be present. However, we would like to assure you that we continually invest in maintaining and updating our facilities to provide a pleasant and comfortable environment. We appreciate your understanding in this matter.We are glad to hear that our staff provided you with pleasant service. Our team members are dedicated to ensuring that our guests have a positive experience, and we will pass along your compliments to them. It is always encouraging for them to receive recognition for their efforts.We appreciate your feedback and your decision to stay with us. We understand that different guests have varying preferences and priorities when choosing accommodations. While our property may not meet the expectations of some guests, we strive to offer a comfortable stay at a competitive price, particularly for those seeking more affordable options in the Sarasota area.Thank you again for your feedback, and we hope that you will consider staying with us again in the future. If you have any further comments or if there is anything else we can do to address your concerns, please do not hesitate to reach out to us. We are committed to ensuring your satisfaction as our guest.

6/10 Satisfaisant

Sparkle

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really low budget hotel with the low budget feel.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Management le 12 avr. 2024
Hi Sparkle,Thank you for sharing your feedback about your recent stay at our hotel. We understand that you feel our hotel has a low-budget feel, and we regret if this impacted your overall satisfaction. While we strive to offer comfortable accommodations and excellent service at competitive prices, we acknowledge that different guests may have different preferences and expectations.We appreciate your feedback as it helps us identify areas where we can make improvements. We continuously evaluate our facilities and services with the goal of enhancing the overall guest experience. Your comments will be taken into consideration as we review our offerings and work towards providing an upgraded experience for our guests.We value your patronage and hope that you will consider staying with us again in the future. If there is anything specific you would like to address or if you have any further comments, please feel free to reach out to us. We are committed to ensuring your satisfaction as our guest.

8/10 Bien

Ryan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 7 avr. 2024
Hi Ryan,We appreciate your positive feedback and are delighted to hear that you enjoyed your stay at our hotel. Our team works diligently to ensure that every guest has a pleasant experience, and it's rewarding to know that our efforts have been recognized. We strive to maintain high standards of cleanliness and comfort throughout our property, and we're glad that you found our accommodations satisfactory. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

2/10 Horrible

Seleste

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Todo está viejo y huele mucho a cigarro. Nos cambiaron de habitación y seguía oliendo igual, la tina toda sucia y manchada,,,, el Desayuno PÉSIMO. Muy cara la tarifa del hotel y muy malo.
Séjour de 7 nuits en mars 2024
Réponse de Guest Relations Specialist le 7 avr. 2024
Hi Seleste,We're truly sorry to hear about your experience at our hotel. Cleanliness is a top priority for us, and we apologize for any inconvenience caused by the odor and condition of your room. We'll address these concerns immediately with our housekeeping team to ensure that all areas meet our high standards. Regarding breakfast, we appreciate your feedback and will take it into consideration as we continually strive to enhance our offerings. We value your feedback and hope to have the opportunity to provide you with a more satisfactory stay in the future.

2/10 Horrible

Tonya

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bed bugs
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 7 avr. 2024
Hi Tonya,We're genuinely sorry to hear about your experience during your stay at our hotel. Ensuring the comfort and satisfaction of our guests is our utmost priority, and we take reports of pests very seriously. Our dedicated team conducts regular inspections and follows strict protocols to maintain the highest standards of cleanliness and hygiene throughout our premises. Rest assured, we have promptly addressed this matter with our pest control experts to investigate and rectify any potential issues. We appreciate your feedback as it helps us continually improve and provide the exceptional service our guests expect and deserve.

8/10 Bien

Theodore

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Price was reasonable. Rooms could be more updated Staff could be more knowledgeable of the area for their out of town customers.
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Management le 5 avr. 2024
Hi Theodore,Thank you for sharing your feedback on your recent stay at our establishment. We appreciate your comments, and we would like to address the concerns you raised.We are glad to hear that you found our pricing to be reasonable. We strive to provide competitive rates that offer a good value for our guests.We understand that you would have liked to see more updated rooms during your stay. We continuously evaluate our facilities and take guest feedback into consideration as we plan for future updates and renovations. Your input will certainly be taken into account as we work to improve our accommodations.We apologize if our staff members were not as knowledgeable about the area as you would have liked. We make every effort to equip our team with the necessary information to assist our out-of-town guests effectively. We will review our training procedures to ensure that our staff is well-informed about local attractions, dining options, and other points of interest.Thank you for sharing your thoughts with us. Your feedback is invaluable as we strive to enhance our services and facilities.

8/10 Bien

Russell

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very loud with roadway nearby!
Séjour de 4 nuits en mars 2024
Réponse de Guest Relations Management le 5 avr. 2024
Hi Russell,Thank you for sharing your feedback regarding your recent stay at our establishment. We apologize for any inconvenience caused by the noise. We understand that a peaceful and quiet environment is essential for a comfortable stay. While we strive to minimize any disturbances, it is possible that external factors such as nearby roadways can affect the noise levels.We appreciate your feedback and will take it into consideration as we continually work to improve the guest experience. In the future, we recommend requesting a room that is located away from the roadway, as it may help to mitigate the noise.Thank you for bringing this matter to our attention. We value your feedback, and we apologize for any inconvenience caused.

10/10 Excellent

Belsy V

Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Management le 5 avr. 2024
Hi Belsy,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

8/10 Bien

Linda

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Floor was filthy in the room. Pace is run down
Séjour de 2 nuits en mars 2024
Réponse de Guest Relations Management le 12 avr. 2024
Hi Linda,Thank you for bringing your concerns to our attention regarding your recent stay at our hotel. Maintaining cleanliness is of utmost importance to us. We take your feedback seriously and will address this matter with our housekeeping team to ensure that our rooms are thoroughly cleaned and maintained to the highest standards. Additionally, we will conduct a thorough inspection of the property to identify areas that require attention and implement necessary improvements.We understand that a well-maintained and inviting environment is crucial for our guests' comfort, and we regret that we did not meet your expectations in this regard. Please know that we value your feedback, and we are committed to making the necessary changes to enhance the overall experience for our guests.We appreciate your understanding and patience, and we assure you that we will take immediate action to rectify these issues. Your satisfaction is important to us, and we hope that you will consider giving us another opportunity to provide you with the exceptional experience that you deserve.If there is anything else we can do to address your concerns or if you have any further comments, please do not hesitate to reach out to us directly. We value your patronage, and we are dedicated to ensuring that your future experiences with us are nothing short of excellent.

4/10 Médiocre

laura

Voyage en famille
When you go into your room it looks clean. As soon as you take your shoes off and walk on the floor, your socks get black, your bare feet get black. They must NEVER MOP THE FLOOR. Bathroom was Okay but could have been cleaner. The breakfast was barely Ok. Eggs and sausage didn’t taste done. I would Never recommend this Hotel or Ever Stay here again for the price I paid. $239.00 1st night and $179.00 second night during spring break. Very overpriced for what you get
Séjour de 2 nuits en mars 2024
Réponse de Guest Relations Management le 5 avr. 2024
Hi Laura,Thank you for sharing your feedback regarding your recent stay at our establishment. We are sorry to hear that the cleanliness of the room did not meet your standards. We take cleanliness very seriously, and it is disheartening to learn that you encountered issues with the floor. We will investigate this matter thoroughly and take immediate corrective actions to ensure that our housekeeping team maintains the highest standards of cleanliness.As for any inconveniences you experienced in the bathroom, we understand the importance of a clean and well-maintained bathroom, and we will address this matter with our housekeeping team to ensure improvements are made.Regarding breakfast, we strive to provide a satisfying breakfast experience for our guests, and we will review our breakfast offerings to ensure that they are up to our standards.We also do regularly evaluate our pricing to ensure it aligns with the value and services we offer, and we appreciate your feedback on this matter.Your comments will be shared with our team as we work to improve our services and facilities. If there is anything else we can do to address your concerns or if you have any further comments, please feel free to reach out to our customer service team.Thank you for bringing these matters to our attention.

8/10 Bien

Yahaira, Orange City

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Car noises of the street and airplane noise.
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Specialist le 31 mars 2024
Hi Yahaira,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. However, we apologize for any inconvenience caused by street and airplane noises during your stay. While we understand these disturbances can disrupt your peace, we strive to ensure our guests have a comfortable experience. Please note that our hotel is located in a bustling area, and while we make efforts to minimize external noise, some level of urban sounds may be unavoidable. Your feedback is valuable, and we'll continue to explore ways to enhance the tranquility of our guests' stays.

2/10 Horrible

Frequent

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Guest Relations Management le 30 mars 2024
Hi Frequent,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

8/10 Bien

ronald

Séjour de 7 nuits en mars 2024
Réponse de Guest Relations Management le 20 avr. 2024
Hi Ronald,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check-in gentleman was awesome!
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Management le 30 mars 2024
Hi Peter,Thank you for sharing your positive feedback regarding the check-in experience at our hotel. We are delighted to hear that the check-in gentleman provided you with excellent service.Our team members take pride in delivering exceptional customer service, and we are thrilled that your check-in experience was pleasant and memorable. We will make sure to pass along your kind words to the staff member who assisted you. Recognition like this motivates us to continue providing outstanding service to all our guests.We appreciate you taking the time to acknowledge the positive aspect of your stay. If there is anything else you would like to share or if you have any further comments, please do not hesitate to reach out. We value your feedback and look forward to welcoming you back for another enjoyable stay in the future.

4/10 Médiocre

Arnaud

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room had bad smells between the AC, humidity behind beds and cigarette through the bathroom ventilation. Breakfast was included but cost/value ratio is not great.
Séjour de 2 nuits en mars 2024
Réponse de Guest Relations Management le 30 mars 2024
Hi Arnaud,Thank you for sharing your feedback about your recent stay at our hotel. Regarding the odors in your room, our housekeeping team works diligently to ensure that all rooms are clean and fresh. However, it's possible that occasional odors can arise due to factors beyond our control. We continuously strive to identify and address any issues to provide a comfortable environment for our guests.As for the breakfast, we regret that you felt the cost/value ratio was not satisfactory. We carefully consider guest feedback when planning our breakfast offerings, aiming to provide a variety of options to suit different preferences. We appreciate your input and will continue to evaluate and improve our offerings to ensure a more favorable cost/value ratio.We value your feedback as it helps us identify areas for improvement and make necessary adjustments. We take guest satisfaction seriously and are committed to providing a positive experience. We appreciate your understanding and hope that you will consider staying with us again in the future. Should you choose to return, we will make every effort to ensure that your experience is more enjoyable.If you have any further comments or concerns, please feel free to contact our customer service team. We appreciate your feedback and the opportunity to address your concerns.