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Avis sur Grange Bracknell

3.5 out of 5
Grange Bracknell
Charles Square, Bracknell, ENG

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 57 avis sur 207." "
Note des voyageurs de 8 (Bien), d’après 96 avis sur 207." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 207." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 207." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 207." "

8,6/10

Propreté

8,2/10

Personnel et service

8,2/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Laurent, Dublin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice for a business stay in Bracknell
Excellent standard at this hotel, located in the centre of Bracknell near a shopping area. Facilities were nice, with a decently sized room. Bar staff was very nice and offered to assist while restaurant staff was very busy. Overall satisfied by the service at this hotel.
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Max, Genève

Les points forts : Propreté, personnel et service, confort de la chambre
Ok pour un séjour de travail
Pour travail 2 jours. L'hotel est propre et pour dormir c'est ok.
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommandé pour famille
Hotel moderne et confortable - tous services disponibles - proximité Windsor (chateau de la Reine et Legoland), d'une zone commerciale et des gares ferroviaire et routière pour visite de Londres - suites familiales avec chambres parents-enfants séparées - cuisine avec LV, micro-ondes, four, plaques, frigo...
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2020
Réponse de Grange Bracknell Hotel le 9 nov. 2020
Thank you for providing your score on Grange Bracknell Hotel. It is wonderful to receive your compliments. We look forward to your return to Grange Hotels on another occasion.

10/10 Excellent

Martin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
reat location, great staff
We wanted a location close to the town centre and you can't get much closer than this. We were also fortunate to get free parking in one of the few spaces just outside the main entrance although I believe there is convenient and reasonably priced parking nearby. Whilst not very modern, the hotel was in good repair, clean and tidy throughout and the staff were unfailingly cheerful, helpful and a genuine pleasure ... made us feel welcome. We didn't ask for or expect much and perhaps with a bit of probing cracks would appear but for what we wanted we really couldn't fault it.
Séjour de 1 nuit en octobre 2020
Réponse de Joseph le 9 oct. 2020
Thank you. We are glad you enjoyed your stay.

8/10 Bien

Tem, Uk

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staffs are very helpful and friendly, the room is clean. Overall i like everyabout it
Séjour de 1 nuit en octobre 2020
Réponse de Joseph le 7 oct. 2020
Thank you for your feedback. We are glad you enjoyed your stay.

4/10 Médiocre

Kerry

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en septembre 2020
Réponse de Grange Hotels le 29 sept. 2020
Thank you for taking the time to share your experience of Grange Bracknell Hotel, please accept my sincere apologies that the service/ facilities did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. (Subject to availability)

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en juillet 2020
Réponse de Grange Bracknell Hotel le 27 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Sasquatch, Washington

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the mall, within walking distance to food/coffee. Clean room.
Séjour de 14 nuits en juillet 2020
Réponse de Joseph le 26 juil. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Gillian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2020
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Ronnie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2020
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Rosemarie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2020
Réponse de Joseph le 26 juil. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfort and Camomile
Very comfortable superior twin room and friendly helpful staff. Having more than one type of tea to drink was a nice treat and I enjoyed having camomile late in the night.
Séjour de 2 nuits en mars 2020
Réponse de JC le 2 avr. 2020
We are glad that you enjoyed our hospitality.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et équipements
Fridge didn’t work, only enough tea and coffee for one cup
Séjour de 1 nuit en février 2020
Réponse de Grange Bracknell Hotel le 22 juil. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. Please get reach us on reservations@grangehotels.com ​

6/10 Satisfaisant

Steven

Voyage d’affaires
Les points forts : Propreté et personnel et service
Poor breakfast
Ok hotel, bit too expensive but would be not such a problem if the breakfast would be ok... which it isn’t
Séjour de 1 nuit en février 2020

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Helle

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2. gang på Grange
Super beliggenhed. Tæt på station og p-pladser. Masser af shopping muligheder og gode spisesteder.
Séjour de 2 nuits en janvier 2020
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Pleasant stay and handy for town centre facilities.
Séjour de 1 nuit en janvier 2020
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great check in assistance and overall a good place to stay
Séjour de 1 nuit en décembre 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

10/10 Excellent

colin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family.
Very good, Tv.in room terrible,bad stain on screen,took ages to receive picture. Not happy about room you gave my son .
Séjour de 2 nuits en décembre 2019
Réponse de Grange Bracknell Hotel le 22 juil. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. Please get reach us on reservations@grangehotels.com ​

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We stayed here last year and came back because we liked our stay very much. However this time we were told for the 5 of us staying in 2 rooms that we had to pay extra for breakfast!! Also we wouldnt be refunded for our car park ticket as we were before. This hotel is already more expensive than most and this made our stay just an expensive bed for the night.
Séjour de 1 nuit en décembre 2019
Réponse de Grange Bracknell Hotel le 22 juil. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. Please get reach us on reservations@grangehotels.com ​

4/10 Médiocre

Billy

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not for me
Thought it was dated at £75 was very step
Séjour de 1 nuit en décembre 2019
Réponse de Grange Bracknell Hotel le 22 juil. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. Please get reach us on reservations@grangehotels.com ​

4/10 Médiocre

Ian

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Not great
Very tired, i upgraded to a better room, but the standard was poor and the room was tired. The bed was made of wood and was very hard, the overal decor was tired. It was clean and service was fine. Wouldn't stay again.
Séjour de 1 nuit en novembre 2019
Réponse de Grange Bracknell Hotel le 22 juil. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. Please get reach us on reservations@grangehotels.com ​

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en octobre 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

6/10 Satisfaisant

Daniel

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grange Hotel, Bracknell
It was not my choice to stay at the Grange; my preference is smaller, personable, more reasonably priced places, but this was supposedly the only place booking.com could find us when previous bookings elsewhere fell through! The hotel was fine, reasonably comfortable etc, but the breakfast charges were way overpriced and after reading mixed reviews as to quality and quantity of them from other guests, I decided not to & make own arrangements. The decor was a bit dated but not unpleasant. The room was clean, tidy, & spacious, but there was a disappointing lack of cool drinking water available from the cold taps, which ran warm all the time & tasted disgusting! The 500ml bottles of water in the mini bar were similarly overpriced along with everything else so had to resort to buying bottles of water from outside! The parking was also in the multi-storey next door & also similarly expensive; the hotel did not offer any validation as it was “not on my tariff!” Some people may like staying in overpriced tower blocks but me. I doubt I shall return to a place such as that! I will give a “shout out” to the very helpful night staff in the early hours of Saturday morning who came to my dehydrated rescue with a bottle of complimentary water from the bar and a pint glass of ice!
Séjour de 2 nuits en octobre 2019
Réponse de Grange Bracknell Hotel le 22 juil. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. Please get reach us on reservations@grangehotels.com ​

8/10 Bien

Alison

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent staff
The staff are excellent and the beds are very comfortable. The only thing I have noticed on two stays is that the bar food is not great at all and always looks a bit thrown together and greasy
Séjour de 1 nuit en octobre 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

6/10 Satisfaisant

Louise, Yorkshire

Séjour de 2 nuits en septembre 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté
Séjour de 14 nuits en août 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

10/10 Excellent

Paul Miller

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay at the hotel but the bar service was not so good. Ordered Irish coffees and they came back with bad cream in them they bought just plain coffee in the end with some whiskey but still charged us
Séjour de 4 nuits en août 2019
Réponse de Grange Bracknell Hotel le 22 juil. 2020
Thank you for taking the time to share your experience of Grange White Hall Hotel, please accept my sincere apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. Please get reach us on reservations@grangehotels.com ​

8/10 Bien

Usha

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Great Place to Stay
This is a great hotel with restaurant and bar facilities and even gym. and a whole host of restaurants and bars/pubs and shops on your doorstep. My room was lovely and comfortable. The only negative side to this stay is the musty smell in the bedroom as the window had not been opened for ages. Would definately consider staying there again due to location and surrounding amineties.
Séjour de 1 nuit en août 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté
Séjour de 1 nuit en juillet 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff went out of their way to look after my daughter and grandson, including a free upgrade to an apartment with a kitchen as my grandson is on a special diet. And helped them move (with a large amount of baggage) between rooms. Somewhat disappointed that a special order for him, before the move, of 3 steamed chicken breasts and lettuce cost 50 GBP. However, they subsequently reduce this to about 28 GBP. Overall, I would recommend this place.
Séjour de 3 nuits en juillet 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

6/10 Satisfaisant

James

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en juillet 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Grange Bracknell Hotel le 17 juil. 2020
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2019
Réponse de Joseph le 22 juil. 2019
Thank you for your feed back. We really appreciate it.

10/10 Excellent

Graham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019
Réponse de Joseph le 22 juil. 2019
Thank you for your feed back. We really appreciate it.

10/10 Excellent

Leanne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfortable room. Staff were very helpful
Séjour de 2 nuits en juin 2019
Réponse de Joseph le 1 juil. 2019
Thank you for your feedback. We really appreciate it.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
großes Zimmer und Bett, HolzMöbel nicht mehr ganz neu, aber solide und hübsch
Séjour de 2 nuits en mai 2019
Réponse de JC le 10 juin 2019
Thank you. We are happy that you enjoyed your stay.

10/10 Excellent

Adele

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel right in the centre of town. All staff and customer service excellent. Really enjoyed our stay.
Séjour de 1 nuit en mai 2019
Réponse de Joseph Chandy le 21 mai 2019
Thank you. We are glad you enjoyed our hospitality. Best Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2019
Réponse de Joseph le 21 mai 2019
Thank you

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en avril 2019
Réponse de Joseph Chandy le 7 mai 2019
Thank you for staying with us and for the positive feed back.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very central to Bracknell, pleasant and very friendly and obliging. My only negative is: Please put more biscuits in the room.
Séjour de 1 nuit en avril 2019
Réponse de JC le 16 avr. 2019
We are happy that you enjoyed your stay and thank you for your feedback.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great break away.
Amazing foo the room was immaculate every day. Give all you’re staff a sincere congratulations and thank them all.
Séjour de 3 nuits en mars 2019
Réponse de JC le 16 avr. 2019
We are happy that you enjoyed your stay and will pass on the lovely comments to our staff.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en mars 2019
Réponse de JC le 16 avr. 2019
Thank you

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
If there is space, you can park your car for free in one of the six parking spaces directly outside hotel entrance. Access to the town centre shops, restaurants and bars is literally less than 2minutes. There is also a really ice rooftop bar at the hotel. The red leather sofa and chairs in lounge are really uncomfortable though so sit outside in terrace, weather permitting. Whenever we visit family we always choose to stay at the Grange and will continue to do so as its the best hotel location and quality in the town centre. Also, I have always found staff to be very polite, helpful and professional.
Séjour de 1 nuit en mars 2019
Réponse de JC le 16 avr. 2019
We are glad that you enjoyed your stay and thank you for your feedback.