WE were firstly disappointed to be told on arrival that parking was £25 per night. Following this our room had a patio door on which the lock was so damaged that I could not close the door. My husband who is strong managed to do so but then I could not open it. The wooden frames had peeling paint and were in a poor condition. The floors all creaked and the general decor was tired to say the least. The towels were so hard that I can only describe them as like cardboard, we had to use our own towels. The water in the bathroom seemed to have a slight brown colour and we were shocked to see a buildup of brown stuff on face flanels. Although we were to stay 7 nights we were told that we would have to request toilet rolls, replacement refreshments, fresh towels and that the room would not be cleaned during our visit. (Covid was given as the reason?) We had a heavy shower of rain and there were leaking rooves, in the bar and we were advised in several rooms, but thankfully not ours. The buffet breakfast was poor, no fresh fruit and we were expected to make our own tea in a cup with a teabag. I do expect some form of service in a hotel of this type!
WE checked out on Monday morning (5 days early)after a horrendous night with constant noise from around 11pm Sunday evening to 7.00am Monday morning - we did not sleep.
The only positive was that the hotel refunded 5 nights charges without quibble.
