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Avis sur Hyatt Regency Boston Harbor

4 out of 5
Hyatt Regency Boston Harbor
101 Harborside Drive, Boston, MA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 704 avis sur 1036." "
Note des voyageurs de 8 (Bien), d’après 209 avis sur 1036." "
Note des voyageurs de 6 (Satisfaisant), d’après 64 avis sur 1036." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 1036." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 1036." "

9,6/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

sebastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Your Hyatt Regency Boston Harbor Team le 16 janv. 2024
Thank you for sharing your experience with us! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon.

10/10 Excellent

Yannik

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bon emplacement pour aéroport Très bon service de navette
Séjour de 3 nuits en octobre 2023
Réponse de Your Hyatt Regency Boston Harbor Team le 24 oct. 2023
Thank you for sharing your experience with us! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon.

10/10 Excellent

Nathalie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dispendieux
Séjour de 1 nuit en décembre 2022
Réponse de Your Hyatt Regency Boston Harbor Team le 3 janv. 2023
Thank you for sharing your experience with us! We are so glad to know that you enjoyed your stay and we look forward to welcoming you again soon.

10/10 Excellent

Steven, BOISE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen was so helpful. He is a gem and we will definitely be back.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Khalid Saeed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Carina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love it!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Bonnie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Views and staff
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Michael P.

Voyage en couple
Les points faibles : Équipements
Was given a handicapped accessible room. No towels in the room. In a closet across the hall. Very little counter area for toiletries. Shower head was difficult to control from lack of use? TV remote didn’t work well. Paid over 500 dollars for one night. Our experience was not worth the money.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Monique

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Next to airport for a 530 am flight —free shuttle every 20 minutes. Bathroom tub backed up n didn’t drain well. Great view of the waterfront n skyline. Took a $15 water taxi to North end for a fabulous pasta dinner. Far better than Lyft that got lost taking me back to hotel.
Séjour de 1 nuit en mai 2024

8/10 Bien

Jose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Estuvimos bien. Cercano al aereopuerto para pasar la noche. Cena muy buena en el restaurante y buena atencion. Lo único malo fueron las almohadas. Habia 4, dos de ellas parecian sacos de cemento y las otras dos completamente vacias, imagino que de vejes y mala clase. Eso impidió que durmiéramos cómodos.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kajal

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is located at the airport, so there are limited dining options. Getting back and forth from Boston could be tricky. The hotel does run a shuttle, which helps. Otherwise, everything is perfect. Beautiful property and we had a harbor view room. Also very helpful staff
Séjour de 3 nuits en mai 2024

10/10 Excellent

Sheila

Les points forts : Infrastructures et conditions de l’hébergement
We loved the view of Boston Harbor from our window. Breakfast was very good at the restaurant. Conveniently located to catch the ferry to Downtown. We enjoyed our stay very much.
Séjour de 7 nuits en mai 2024

10/10 Excellent

Saadullah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience Tasty breakfast and lunch Amazing downtown view from the harbor both during the day and night from the room Access to water taxis Walking area around the harbor
Séjour de 2 nuits en mai 2024

10/10 Excellent

William, Georgetown

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hyatt Regency Boston Harbor is a very good airport layover hotel. The hotel was well maintained, clean, and the staff helpful and friendly. The price was a little high for my budget but a good choice for a stop over coming back from Europe. There is an additional $25 destinations fee that comes with a $20 credit for dinner. I used it to bet a surprising good hamburger.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Maleia, Southampton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chris was great at check in. Friendly and professional!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Regine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024

10/10 Excellent

Yulieth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth was the best server! So attentive and sweet. Food was 10/10.views epic!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really liked the convenience of already being at the airport for our flight the next day. Staff was outstanding. Great service. The meal in the dining room was great as well.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jacky R.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was a great accommodation and was very quiet
Séjour de 1 nuit en mai 2024

10/10 Excellent

Mary, Mansfield

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff at check in, decent food at the hotel restaurant (that’s saying something for hotel food!) and fabulous harbor view room. Very clean. We left very early (5:30 am) to take the complimentary shuttle to Logan Airport. The shuttle arrived right when we got to the lobby and there wasn’t a crowd waiting to get on. All good!
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 3 mai 2024
Thank you for your feedback about your recent stay with us. We are happy to hear you enjoyed your visit. Have a great day.

10/10 Excellent

Jynese

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quick trip option approved We were in town for a Red Sox game 6 miles away and staying overnight. Even though the hotel was at the airport, I didn’t hear any flight traffic. Ferry ride on the weekend a little ($15 each way) pricy due to slow water taxi traffic, but worth the experience. Look forward to another quick trip to take advantage of the dining option at the hotel (great menu!) Free airport shuttle
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 3 mai 2024
Thank you for your feedback about your recent stay with us. We are happy to hear you enjoyed your visit. Have a great day.

6/10 Satisfaisant

Jaime

Voyage en couple
Les points forts : Personnel et service
Near and convenient to airport. Nice views of the city. Rooms are dated and falling apart. Not what you expect from HR.
Séjour de 1 nuit en avril 2024

8/10 Bien

PETER

Séjour de 1 nuit en avril 2024

10/10 Excellent

Atticus

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, very nice people, good price.
Séjour de 3 nuits en avril 2024
Réponse de Front Office Manager le 25 avr. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay.

10/10 Excellent

Alice Rae

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view was beautiful and it was quick easy access to/from the airport and the T. The staff was very friendly and helpful.
Séjour de 3 nuits en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay!

10/10 Excellent

Phyllis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was great!!
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 25 avr. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay!

4/10 Médiocre

David

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Lesli-Ann

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024

10/10 Excellent

Sehran

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good view
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay!

10/10 Excellent

Karen

Les points forts : Infrastructures et conditions de l’hébergement
Food Grill limited menu. Food: poor to fair. Disappointing… Lovely sunrise over the water! I live in the West Coast, where we have beautiful sunsets.
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 23 avr. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay! I am sorry you were unhappy with the food service; I will forward your comments to the food and beverage team for follow up.

10/10 Excellent

Cheryl

Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Daniel

Voyage d’affaires
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The shower door did not stay closed. It kept sliding open as i showered. Had to put my foot as a stop so it wouldnt be wide open while showering. For the cost of staying at this hotel it seemed run down. Little things like this should be fixed. Room 1023.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Michael

Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 3 mai 2024
Thank you for your feedback about your recent stay with us. We are happy to hear you enjoyed your visit. Have a great day.

10/10 Excellent

Katherine, Oakland

Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 3 mai 2024
Thank you for your feedback about your recent stay with us. We are happy to hear you enjoyed your visit. Have a great day.

10/10 Excellent

Jorge, The woodlands

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
from check in to drop off at airport. we had an amazing time.
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 11 avr. 2024
Thank you for your feedback, we are happy to hear you enjoyed your stay!

10/10 Excellent

Nathan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A nice size room comfortable bed and good walk-in shower with strong draw and plenty of good scented soap and shampoo.
Séjour de 1 nuit en avril 2024
Réponse de Manager On Duty le 9 avr. 2024
Dear Mr. Nathan, Greetings from Hyatt Regency Boston Harbor! I hope this email finds you and your family well. Thank you for staying with us and taking the time to review our property. It is truly heartwarming seeing and receiving positive comments from our valued guest. We work as a team, and we are taking every feedback to each and every one of you seriously. I cannot wait to share this feedback to our team to continuously motivate them to deliberate exceptional service and unforgettable memories. On behalf of Hyatt Regency Boston Harbor, we hope to see you on your next visit.

10/10 Excellent

Sasha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the perfect place to spoil myself for the night. The harbor is beautiful.
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 9 avr. 2024
Thank you for your feedback! We are happy to hear you enjoyed the views!

10/10 Excellent

Audrey

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 11 avr. 2024
Thank you for your feedback, we are happy to hear you enjoyed your stay!

8/10 Bien

Tami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Manager on Duty le 9 avr. 2024
Dear Ms. Tami, Greetings from Hyatt Regency Boston Harbor! I hope this email finds you and your family well. Thank you for staying with us and taking the time to review our property. It is truly heartwarming seeing and receiving positive comments from our valued guest. We work as a team and are taking every feedback to each and every one of you seriously. I cannot wait to share this feedback to our team to continuously motivate them to deliberate exceptional service and unforgettable memories. On behalf of Hyatt Regency Boston Harbor, we hope to see you on your next visit.

6/10 Satisfaisant

Kenneth

Voyage en couple
Les points forts : Propreté et personnel et service
The rooms are poorly designed- no desk and chair, no place to plug in computer, only one spot to unfold suitcase, limited counter space and towel racks in bathroom, difficult to access toilet paper but great view of harbor. Room with King bed is designed for one occupant not two.
Séjour de 1 nuit en avril 2024
Réponse de Front Office Manager le 9 avr. 2024
Thank you for your feedback! We are happy to hear you enjoyed the views!

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

Faye

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice facility but isolated.
Séjour de 2 nuits en mars 2024
Réponse de Front Office Manager le 3 avr. 2024
Thank you for your feedback and choosing Hyatt Regency. We look forward to welcoming you back!

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stay!
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 2 avr. 2024
Thank you for your feedback! We are happy to see you enjoyed your stay with us!

10/10 Excellent

Lori

Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 3 mai 2024
Thank you for your feedback about your recent stay with us. We are happy to hear you enjoyed your visit. Have a great day.

10/10 Excellent

Cathy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay when u have early morning flights
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 2 avr. 2024
Thank you for your feedback, we are happy to hear you enjoyed your stay. Have a great day!

8/10 Bien

Patricia

Voyage en famille
Les points forts : Propreté et personnel et service
The good: Beautiful location right on the water across from the Seaport. Nice walking paths in the area. Good shower, water heated quickly. Very nice staff. The not so good: rooms a bit long in the door. Room could use fresh wall treatment. TV choices limited. Heating/cooling system not user friendly. Litter and trash around the entry area.
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 3 avr. 2024
Thank you for your feedback and choosing Hyatt Regency. We look forward to welcoming you back!

2/10 Horrible

John

Séjour de 1 nuit en mars 2024

8/10 Bien

Arian, miami beach

Séjour de 1 nuit en mars 2024

8/10 Bien

Walter

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 3 avr. 2024
Thank you for your feedback and choosing Hyatt Regency. We look forward to welcoming you back!

10/10 Excellent

GREGORIO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Buen hotel de Aeropuerto
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 2 avr. 2024
Thank you for your feedback, we are happy to hear you enjoyed your stay. Have a great day!