Dear Valued Guest, Thank you for taking the time to share your experience, and we appreciate you choosing us. We were disappointed to know there were some negative experiences and we appreciate your valued insight. While an apology will regrettably not alter the outcome of your experience, we do extend it with all sincerity. We certainly empathize the points you mentioned in your review regarding the noise and housekeeping disruption. Our team strives to ensure luxury and unparalleled service and accommodations at every turn, and we regret letting you down. We have notified the General Manager, Natasha of your unpleasant experience, please feel free to contact her directly with any further information you may want to provide. It was an honor to have you as our guest, and we are committed and confident your feedback will allow a more comfortable environment for all our guests' moving forward. We will be privileged to have you and your as our guests in the future for an even more enriched experience. Kind regards, Guest Services