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Avis sur Best Western Plus Waltham Boston

3 out of 5
Best Western Plus Waltham Boston
380 Winter Street, Waltham, MA

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 429 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 234 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 138 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 91 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 109 avis sur 1001." "

7,6/10

Propreté

8,2/10

Personnel et service

7,8/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Michel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
c’est un très bon endroit propre et un personnel agréable
Séjour de 1 nuit en avril 2024
Réponse de Ruth st louis le 9 avr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

10/10 Excellent

Wilson

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très propre
Séjour de 2 nuits en novembre 2023
Réponse de Ruth St louis le 21 nov. 2023
Thank you for these thoughtful comments about our hotel! We are very glad to hear that you enjoyed your stay with us.. We are honored to provide guests a clean room with a comfy bed, a hot breakfast to start your day and a well trained staff to accomplish any and every guest request. We hope you choose to stay with us again soon!

8/10 Bien

safae

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Tous était correct
Séjour de 2 nuits en octobre 2023
Réponse de ruth stl le 17 oct. 2023
Thank you for these thoughtful comments about our hotel! We are very glad to hear that you enjoyed your stay with us.. We are honored to provide guests a clean room with a comfy bed, a hot breakfast to start your day and a well trained staff to accomplish any and every guest request. We hope you choose to stay with us again soon!

6/10 Satisfaisant

Stephane

Séjour de 3 nuits en juillet 2023
Réponse de Rstl le 30 juil. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Gilles

Séjour de 1 nuit en juillet 2023
Réponse de Ruth St Louis le 27 juil. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Médiocre

Eric

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
1- Main light in the room was not working, suppose to change it for the 2nd day, was not done. 2- Going back to the desk for shower towels, only 2 in the room. 3- No towels at the pool and the training room. 4- We still have something in the trash in our room, the bathroom floor was not swept. 5- Going for breakfast on Saturday, around 8:00AM, no cook so no food! They tell us that somethink will be ready in an hour! So we go somewhere else. So not the best instalation, service an cleaness place. For more than 200$, Best Western was more than desapointing!
Séjour de 2 nuits en juin 2023
Réponse de Ruth stl le 5 juil. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Because we value your business, we would like to provide you with a 20% discount to use towards a future stay. When you’re ready to use this discount, please contact me directly and I will personally assist you with your reservation.

8/10 Bien

Claude

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2023
Réponse de Ruth stl le 21 févr. 2023
Thank you we appreciate greatly your survey, and your business is very important to us, we value your feedback and will take care of the issues. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again.

6/10 Satisfaisant

Annie

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les murs ne sont pas insonorisés. Le voisin de chambre parle, tousse, ou il passe un bon moment en bonne compagnie, on entend tout!!!! Avec mes 3 adolescents…cela était devenu gênant!! Sinon le reste est parfait si vous avez des voisins silencieux!
Réponse de Ruth stl le 29 nov. 2022
Merci pour votre comment. je suis desole pour ce qui c'est passe, on prendra soin de cela.Encore Merci.

10/10 Excellent

Jean-Francois

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien situé, récent
Séjour de 2 nuits en novembre 2022
Réponse de Ruth st Louis le 20 nov. 2022
Thank you very much for taking the time to review our hotel, we truly do like to hear what you enjoyed about your stay as well as where you think we could use some improvements. Our front desk staffs at both check-in and check out pride themselves in being able to assist guests in any way possible to ensure a more enjoyable stay with us and I am glad you were able to experience the friendliness of our staff while you were visiting the area. Hope to see you on your next visit to the Waltham area!

8/10 Bien

Pierre

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Bien mais sans plus
C'est un hôtel comme ceux qui sont dans un rayon d'1km. Pas vraiment d'âme, il commence à faire un peu vieux et daté. Ca fait l'affaire pour un séjour d'affaires mais à part ça c'est moyen. Le plus c'est d'être accollé à Copper House Tavern qui est un bon endroit pour manger (large choix de bières)
Séjour de 3 nuits en novembre 2022
Réponse de Ruth st Louis le 20 nov. 2022
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Chili

Les points forts : Propreté et personnel et service
Great to stay
Séjour de 2 nuits en mai 2024
Réponse de Ruth St Louis le 26 mai 2024
Thank you for these thoughtful comments about our hotel! We are very glad to hear that you enjoyed your stay with us.. We are honored to provide guests a clean room with a comfy bed, a hot breakfast to start your day and a well trained staff to accomplish any and every guest request. We hope you choose to stay with us again soon!

10/10 Excellent

Fabrice, Malden

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place I love a
Séjour de 1 nuit en mai 2024
Réponse de Ruth St Louis le 24 mai 2024
We are thrilled to see you had such a memorable experience at our hotel. We thrive to always provide the best guest experience that we can for all of our guests. We hope that we get to see you again soon and if you need anything in the future please feel free to reach out to me directly. Have a great day.

4/10 Médiocre

Michael

Les points faibles : Propreté
My room on the third floor was loud cause of the neighbors in the adjacent rooms. Bathroom was dirty not very clean
Séjour de 1 nuit en mai 2024
Réponse de Ruth St Louis le 22 mai 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The housekeeping team will be notified.

6/10 Satisfaisant

Dennis

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Ruth St Louis le 22 mai 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Michelle

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Could be cleaner
Séjour de 1 nuit en avril 2024
Réponse de Ruth St Louis le 14 mai 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Horrible

Manoush

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Smokers Room trying to be chemically covered up, Broken Furniture, Filthy
Séjour de 8 nuits en mai 2024
Réponse de Ruth St Louis le 14 mai 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great stay. Convenient for going to places we wanted to visit.
Séjour de 2 nuits en mai 2024
Réponse de Ruth St Louis le 14 mai 2024
We are thrilled to see you had such a memorable experience at our hotel. We thrive to always provide the best guest experience that we can for all of our guests. We hope that we get to see you again soon and if you need anything in the future please feel free to reach out to me directly. Have a great day.

10/10 Excellent

Andrew

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay and relatively affordable. Room was spacious and view was great. The breakfast that is served is fantastic too!
Séjour de 3 nuits en mai 2024
Réponse de Ruth St Louis le 14 mai 2024
We are thrilled to see you had such a memorable experience at our hotel. We thrive to always provide the best guest experience that we can for all of our guests. We hope that we get to see you again soon and if you need anything in the future please feel free to reach out to me directly. Have a great day.

10/10 Excellent

Stephen

Séjour de 2 nuits en avril 2024
Réponse de Ruth St Louis le 10 mai 2024
We are thrilled to see you had such a memorable experience at our hotel. We thrive to always provide the best guest experience that we can for all of our guests. We hope that we get to see you again soon and if you need anything in the future please feel free to reach out to me directly. Have a great day.

4/10 Médiocre

nancy

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Mattresses are old and uncomfortable. The bathroom had strips of hair all over the floor. Toiletries extremely limited.
Séjour de 1 nuit en mai 2024
Réponse de Ruth St Louis le 9 mai 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. thank you for letting us know of the issues housekeeping team will be notified. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Bien

RONALD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice workout room, and indoor pool.
Séjour de 3 nuits en avril 2024
Réponse de Ruth St Louis le 9 mai 2024
We are so happy that you were able to enjoy the hotel and all the area has to offer. We always like to see that our guests have the best possible experience while staying with us. We look forward to seeing you again in the future and please let me know if you need anything else.

10/10 Excellent

Tamás

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A
Séjour de 1 nuit en mai 2024
Réponse de Ruth St Louis le 7 mai 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Horrible

Farid

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 3 nuits en mai 2024
Réponse de Ruth St Louis le 7 mai 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2/10 Horrible

Dale

Séjour de 1 nuit en avril 2024
Réponse de Ruth St Louis le 21 mai 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Bien

Andrius, Bangor

Voyage d’affaires
Les points forts : Propreté et personnel et service
Good location - overall an average hotel with average amenities.
Séjour de 1 nuit en avril 2024
Réponse de Ruth st louis le 30 avr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

10/10 Excellent

Neftali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Me encantó todo
Séjour de 2 nuits en avril 2024
Réponse de Ruth st louis le 25 avr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

8/10 Bien

Halena

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were nice. Decent breakfast. I would stay again. The pool was nice as well. My daughters loved it. Could have more towels close by
Séjour de 1 nuit en avril 2024
Réponse de Ruth st louis le 25 avr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

4/10 Médiocre

Martin

Voyage d’affaires
Les points forts : Propreté et personnel et service
A lot of elevator noise in the room
Séjour de 1 nuit en avril 2024
Réponse de Ruth st louis le 25 avr. 2024
Thank you for letting us know of the issue you had.

8/10 Bien

Elin-Marie

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
They need to update bedding. Double beds are not adequate. Also need safes in every room otherwise very comfortable stay. Pool and fitness room very nice.
Séjour de 3 nuits en avril 2024
Réponse de Ruth st louis le 24 avr. 2024
Thank you so much for your kind words and we glad you enjoyed your stay with us. Customer satisfaction is always our number one goal and we are glad that we were able to make your trip memorable. Look forward to seeing you again and have a great day.

8/10 Bien

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ruth st louis le 18 avr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

tyler

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property itself was nice i did find some hair in my bed that wasnt mine, and some plastic wrap floating around in the pool other than that I would deff stay again the staff was super friendly, and the room itself was huge for the small price we paid!
Séjour de 3 nuits en avril 2024
Réponse de Ruth st louis le 17 avr. 2024
All constructive comments are welcome, and we value your input. We strive to create a clean, welcoming, and enjoyable atmosphere, and we are very sorry to hear about your concern. Our housekeeping team will be notified. In addition, our staff members are always available to help address any issues. All the best to you, and we wish you safe travels ahead.

4/10 Médiocre

Laura

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté
Interesting how we stayed for a couple nights and housekeeping didn’t bother to clean our room, take out the garbage, or give clean towels… if I had know. There was no housekeeping service to be given I would have stayed at a different hotel…
Séjour de 2 nuits en avril 2024
Réponse de Ruth st louis le 16 avr. 2024
All constructive comments are welcome, and we value your input. We strive to create a clean, welcoming, and enjoyable atmosphere, and we are very sorry to hear about the housekeeping issue, we do provide housekeeping service we will find out why you did not receive housekeepimg service, our staff members are always available to help address any issues. All the best to you, and we wish you safe travels ahead.

10/10 Excellent

Wanderson

Nice
Séjour de 4 nuits en avril 2024
Réponse de Ruth st louis le 14 avr. 2024
We are so happy that you had such a delightful time while stay with us. We love to see our guests leave as satisfied as possible. We hope that we get to see you again soon and please have a great day.

8/10 Bien

Menchi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is very convenient and close to Bentley University.
Séjour de 1 nuit en avril 2024
Réponse de Ruth st louis le 14 avr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bien

Todd

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service excellent value for your money only negative complaint is the water pressure in the shower because it was nonexistent but other than that I would stay there again in a heartbeat. The fitness facility did the job and there was a nice pool I certainly took advantage of. I would definitely go back if the price was right
Séjour de 1 nuit en avril 2024
Réponse de Ruth st louis le 11 avr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

4/10 Médiocre

Sooyoun

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Because the facility is old, you should check in advance to see if there are any broken parts. We changed rooms for the night because the shower was broken.
Séjour de 1 nuit en avril 2024
Réponse de Ruth st louis le 10 avr. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Mackenzie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My room was clean, comfortable, and large. I liked the breakfast area and options, as well as the coffee machines. The pool area was also nice. It was sunny and a warm, quiet spot to relax. The location is a little far from downtown Boston, but if you don’t mind a drive it’s a good spot to stay.
Séjour de 2 nuits en avril 2024
Réponse de ruth st louis le 9 avr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

6/10 Satisfaisant

Gisele

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Uncomfortable beds, stained walls, rugs & curtains. No hot water in bathroom, broken shower/tub appliances, visible damage to doors. Main door did not close fully, leaving a gap towards the upper half.
Séjour de 2 nuits en avril 2024
Réponse de Ruth st louis le 9 avr. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Smell of smoke upon leaving elevators on 5th floor.
Séjour de 3 nuits en mars 2024
Réponse de Ruth st louis le 9 avr. 2024
Thank you so much for taking the time to leave us feedback regarding your stay. We are always looking for ways to improve for our guests so that we can offer better experiences each time. We will take care of the issue with the door and thank you for letting us know. We hope that we see you again soon that we can show you a much improved stay.

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Copper Tavern is top notch eatery. Good food. Excellent service.
Séjour de 1 nuit en avril 2024
Réponse de ruth st louis le 4 avr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy off 95, easy check in and very clean and nice
Séjour de 1 nuit en avril 2024
Réponse de Ruth st louis le 4 avr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

10/10 Excellent

Nicole

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay. Pool & breakfast were added perks that we took advantage of. Everyone was super friendly! Will book again when visiting family!
Séjour de 3 nuits en mars 2024
Réponse de Ruth St Louis le 31 mars 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

10/10 Excellent

Colleen

Séjour de 1 nuit en mars 2024
Réponse de Ruth st louis le 23 avr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

6/10 Satisfaisant

Meghan, Fort Worth

Les points forts : Personnel et service
It was hard to sleep in the morning as if housekeeping was trying to wake people up to get them out of their rooms at 8am. Very loud heavy banging from them in the hallways
Séjour de 1 nuit en mars 2024
Réponse de Ruth St Louis le 31 mars 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will definitely take care of housekeeping issue and thank you for letting us know about it. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Swetha Mayuri

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice for a weekend stay
Séjour de 1 nuit en mars 2024
Réponse de Ruth S Louis le 29 mars 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

10/10 Excellent

Marie Anita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Can't think of any shortcomings. Met all of our expectations.
Séjour de 1 nuit en mars 2024
Réponse de Ruth S Louis le 27 mars 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

10/10 Excellent

Jason, bozeman

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was excellent and the bar had great drinks!
Séjour de 5 nuits en mars 2024
Réponse de Ruth S Louis le 27 mars 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.

10/10 Excellent

jay

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value
Séjour de 1 nuit en mars 2024
Réponse de Ruth Stl le 20 mars 2024
Thank you we appreciate greatly your survey, and your business is very important to us, we value your feedback and will take care of the issues. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again.

10/10 Excellent

jay

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value.
Séjour de 1 nuit en mars 2024
Réponse de Ruth Stl le 20 mars 2024
Thank you so much for taking the time to leave us feedback regarding your stay. We are always looking for ways to improve for our guests so that we can offer better experiences each time. We hope that we see you again soon that we can show you a much improved stay.

10/10 Excellent

Yoshiki

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and confortable. Nice coffee machine.
Séjour de 1 nuit en mars 2024
Réponse de Ruth Stl le 20 mars 2024
Thank you we appreciate greatly your survey, and your business is very important to us, we value your feedback and will take care of the issues. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again.