Salle de réunion

Avis sur Aloft Boston Seaport District

3 out of 5
Aloft Boston Seaport District
401-403 D Street, Boston, MA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 636 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 218 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 79 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 1000." "

9,2/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

ian

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Merci
Séjour de 3 nuits en avril 2024
Réponse de NBos. le 2 mai 2024
Dear Ian,Thank you for your feedback. I am glad you enjoyed your stay at the Aloft Boston Seaport hotel. We hope to see you again.

10/10 Excellent

Elie

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de NBos le 4 janv. 2024
Dear Elie,I am glad to see you had an amazing stay. Thank you for your feedback. We hope to welcome you back in the New Year!

10/10 Excellent

ERIC

Séjour de 1 nuit en août 2023
Réponse de NBos le 17 sept. 2023
Dear Eric,I am glad to see you had a great stay. Thank you for taking the time to rate your stay!

8/10 Bien

Johanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel intéressant et bien positionné dans un secteur en pleine expansion.
Séjour de 3 nuits en juillet 2022
Réponse de Natasha le 1 août 2022
Gracias por tus comentarios, Johanne. Estamos muy contentos de que hayas disfrutado de tu estadía con nosotros.

10/10 Excellent

Charles

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’hôtel est très bien et propre rien à dire contre.
Séjour de 2 nuits en avril 2022
Réponse de Aloft Front Office Management le 14 avr. 2022
Thank you Charles for your review! We are happy to hear that your stay with us met your satisfaction and needs. We hope to see you again in the very near future.

8/10 Bien

jacques

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfaisant et bon accueil
Séjour de 1 nuit en décembre 2021
Réponse de KD le 17 déc. 2021
We appreciate your feedback. Thank you for staying with us!

10/10 Excellent

IGOR

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent A
Séjour de 3 nuits en mai 2024

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was super friendly. Had a pool table, foosball table in the lounge/lobby to keep the kids entertained. Was in town for a harbor lunch cruise. Hotel is about a half mile from the pier where ship is docked. Great Brazialian steak house right next door to hotel. Would definitely go back again.
Séjour de 2 nuits en mai 2024
Réponse de N.Bos le 28 mai 2024
Dear Thomas,Thank you for taking the time to lets us know about you and your family's stay experience at the Aloft Boston Seaport hotel. It is wonderful to hear your family enjoyed our Splash pool and Remix lounge games. Alma Gaucha is a favorite amongst hotel guest and locals. We hope to welcome you and your family again in the future!

10/10 Excellent

Sarah

Voyage en famille, Voyage en groupe
Super friendly and helpful check in. Fun lobby And loved the corn hole outside
Séjour de 1 nuit en mai 2024
Réponse de N.Bos le 28 mai 2024
Dear Sarah,Thank you for your feedback. I am thrilled that you enjoyed our colorful lobby and Remix Lounges with games on our patio. Our staff prides themselves on being friendly and helpful. We hope to welcome you back in the future.

10/10 Excellent

Noah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de N.Bos le 28 mai 2024
Dear Noah,Thank you for taking the time to rate your stay at the Aloft Boston Seaport hotel. I am glad to see you had a wonderful experience. We hope to welcome you back in the future.

8/10 Bien

Tina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de N.Bos le 28 mai 2024
Dear Tina,Thank you for taking the time to rate your stay at the Aloft Boston Seaport hotel. I am glad to see you had an amazing experience. We hope to welcome you back in the future.

10/10 Excellent

Marie-Pier

Les points forts : Propreté et personnel et service
Already stayed at an Aloft hotel in dubai and the style of the rooms is very similar its nice it makes it like a home away from home live the consistency between their location. Really nice
Séjour de 1 nuit en mai 2024
Réponse de N.Bos le 24 mai 2024
Dear Marie-Pier,It is wonderful to hear you are a fan of the Aloft brand and that you enjoyed your stay at our Seaport District location. We hope to welcome you back, sometime in the future!

10/10 Excellent

Ella G

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en mai 2024
Réponse de NBos le 23 mai 2024
Dear Ella G,I am glad to see you enjoyed your stay at the Aloft Boston Seaport hotel. We hope to welcome you back some time in the future.

6/10 Satisfaisant

Orhan

Séjour de 4 nuits en mai 2024
Réponse de N.Bos le 21 mai 2024
Dear Orhan,Thank you for taking the time to rate your stay at the Aloft Boston Seaport hotel. We appreciate your feedback.

6/10 Satisfaisant

Allyson

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Valet parking seemed excessive for someone staying there. Nice rooms, very small, not super quiet, appreciated the mini market, showed up very late and kids were hungry. Also there was no hot water in the AM—a nice hotel downtown Boston with only luke warm water.
Séjour de 1 nuit en mai 2024
Réponse de N.Bos le 18 mai 2024
Dear Allyson,I am sorry we did not meet your expectations. Parking in the Boston area has increased due to demand. Unfortunately, the hotel experienced an unforeseen water boiler malfunction, which has since been repaired. I am glad to see your family enjoyed our Refuel : Grab and Go ,24 hr. food pantry. I will be sharing your feedback with our leadership team to review, for an improved guest experience. Thank you for staying with us.

10/10 Excellent

Brian

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024
Réponse de N.Bos le 18 mai 2024
Dear Brian,Thank you for taking the time to rate your stay experience at the Aloft Boston Seaport hotel. We hope to welcome you back some time in the future.

4/10 Médiocre

Rene, Bridgeport

Les points faibles : Propreté
Too pricey for the stay. The room online different than in person. I stayed at Hyatt and other hotels with more for less.
Réponse de N.Bos le 13 mai 2024
Dear Rene,I am sorry we did not meet your expectations. Hotel rates fluctuate and are based upon peak and off-peak seasons. We appreciate your feedback. Thank you for staying at the Aloft Boston Seaport hotel.

8/10 Bien

Lawrence, San Pedro

Voyage en famille
Close to cruise ship.
Séjour de 2 nuits en mai 2024
Réponse de N.Bos le 18 mai 2024
Dear Lawrence, I hope you had an amazing time on your cruise. I am glad you were pleased with the hotel's close proximity to the curse terminal. Thank you for your feedback.

6/10 Satisfaisant

Ljubica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de N.Bos le 13 mai 2024
Dear Ljubica,Thank you for staying at the Aloft Boston Seaport hotel. We appreciate your feedback.

8/10 Bien

Kiyoshi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de N.Bos le 11 mai 2024
Dear Kiyoshi,Thank you for taking the time to rate your stay experience at the Aloft Boston Seaport hotel. We appreciate your feedback.

10/10 Excellent

Mario

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great vibe. Love the lobby and all its features. Complimentary coffee 24/7. Guestroom amenities and features.
Séjour de 2 nuits en mars 2024
Réponse de NBos. le 7 mai 2024
Dear Mario,Thank you for letting us know how much you enjoyed our Remix Lounge and complimentary Espresso machine in our Refuel grab n go pantry. We hope to welcome you back sometime in the future!

10/10 Excellent

Vilma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo muy bien.
Séjour de 3 nuits en mai 2024
Réponse de NBos le 7 mai 2024
Dear Vilma,Thank you for taking the time to give us your feedback. We hope to welcome you back soon.

10/10 Excellent

Tia

Séjour de 2 nuits en mai 2024
Réponse de N.Bos le 28 mai 2024
Dear Tia,Thank you for taking the time to rate your stay at the Aloft Boston Seaport hotel. I am glad to see you had an amazing experience. We hope to welcome you back in the future.

10/10 Excellent

Hiroko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de NBos. le 7 mai 2024
Dear Hiroko,Thank you for your feedback. I am glad to see you enjoyed your stay. We hope to welcome you back, sometime in the future.

10/10 Excellent

Aiden

Séjour de 2 nuits en avril 2024
Réponse de N.Bos le 28 mai 2024
Dear Aiden,Thank you for taking the time to rate your stay at the Aloft Boston Seaport hotel. I am glad to see you had a great experience and hope to welcome you back in the future.

10/10 Excellent

Abigail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de NBos le 7 mai 2024
Dear Abigail,I am glad to see you had a great stay. Thank you for your feedback. We hope to welcome you back soon.

10/10 Excellent

Michele

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a very nice hotel. It was very clean and loved where it was located
Séjour de 2 nuits en avril 2024
Réponse de NBos le 7 mai 2024
Dear Michele,We are glad to hear you enjoyed your stay and love the Seaport District location and all it has to offer, with local attractions ,restaurants and bars as much as we do.

10/10 Excellent

Geoffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de NBos. le 7 mai 2024
Dear Geoffrey,Thank you for taking the time to rate your stay. We hope to welcome you back in the future!

8/10 Bien

Courtney

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stood at this hotel with two young children and my husband. Clean beds were comfortable, pool was warm which was a plus ! Only thing the hotel doesn’t have is a kid friendly menu. They were able to just make a cheese pizza which helped. There is a Brazilian steak house attached to the hotel which was cool but again not kids friendly. Overall our stay was good I would recommend this hotel
Séjour de 1 nuit en avril 2024
Réponse de NBos. le 29 avr. 2024
Dear Courtney,Thank you for your feedback. I am sorry about the challenges you faced with our food outlets. Our WXYZ bar has burgers, wings, quesadilla as well as pizza. I am glad to see your family enjoyed our Splash pool as well as our Loft style guest rooms. I will be sharing your feedback with our food and beverage team for an improved guest experience.

10/10 Excellent

Michael

Séjour de 1 nuit en avril 2024
Réponse de N.Bos le 18 mai 2024
Dear Michael,I am glad to see you enjoyed your stay at the Aloft Boston Seaport hotel. We appreciate your feedback and hope to welcome you back sometime in the future.

6/10 Satisfaisant

Natasha

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté
Our room was not very clean, old conditioner and shampoo all over the bathroom shower, my daughter found an old mascara tube in the room. It’s not conveniently located next to annnnyyyything. So plan to pay to park not only at the hotel but where ever your destination is bc there isn’t even a Starbucks with in 1/2 a mile and downtown is a solid hour walk. Also no complimentary breakfast which is absolutely fine but they advertise free coffee espresso cappuccino & the machine was broken the entire stay:(
Séjour de 2 nuits en avril 2024
Réponse de NBos. le 25 avr. 2024
Dear Natasha,I am sorry about the challenges you faced during your stay. I will be sharing your feedback with our housekeeping manager to review for an improved guest experience. I am sorry you were not aware there were 2 Starbucks within walking stance of the hotel as well as the fabulous restaurants and bars located just a 10-minute walk from our front door to the lively Seaport Boulevard. We are also just a 10-minute walk to the World Trade Center stop on the silver line that will bring you into downtown. Unfortunately, parking has increased in the Boston area due to the high demand with Conferences and local attractions. For the inconvenience of our complimentary Expresso machine being temporarily out of order, I have submitted 5000 points to your Marriott Bonvoy account. We appreciate you as a Marriott Bonvoy member.

10/10 Excellent

Kimberlye

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The place is modern quiet clean and beautiful , we took a connecting room that we request at the lobby 1king and 2 queen beds , the rooms were clean, comfy , the size was okay for a familly of 6, they need to make some work in the bathroom toilets did not flush well ,take a long time to have hot water to take a shower ,no free breakfast ,mini fridge is just enough to keep water ,no microwave in room ,only downstairs which i didn't like we had to go heating the kids food there all the time. Staff were excellent I'd stay here again.
Séjour de 2 nuits en avril 2024
Réponse de Nicole le 24 avr. 2024
Thank you Kimberlye, for taking the time to leave a review of our space. I am so sorry about your experience with our plumbing. I will be sure to pass on the critique of the plumbing. We hope to see you when ever your travels bring you back to the Boston-Seaport Area.

2/10 Horrible

Nick

Séjour de 3 nuits en avril 2024
Réponse de N.Bos le 18 mai 2024
Dear Nick,I am sorry you were not thrilled with the Aloft Boston Seaport hotel. We appreciate your feedback.

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Accesible
Séjour de 1 nuit en avril 2024
Réponse de N.Bos le 22 avr. 2024
Dear Susan,Thank you for taking the time to rate your stay at the Aloft Boston Seaport hotel. I am glad to see you enjoyed your stay. We look forward to welcoming you back in the future.

10/10 Excellent

JAMES, LAKE ARROWHEAD

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every is nearby and walking distance.
Séjour de 5 nuits en avril 2024
Réponse de N.Bos le 19 avr. 2024
Dear James,I am glad to see you love the Seaport District location as much as we do. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Carolyn

Séjour de 1 nuit en avril 2024
Réponse de NBos le 7 mai 2024
Dear Caroly,Thank you for taking the time to rate your stay. I am glad to see you enjoyed your stay. We hope to welcome you back, sometime in the future.

8/10 Bien

Carolyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, lovely hotel.
Réponse de NBos le 19 avr. 2024
Dear Carolyn,I am glad to see you enjoyed your stay at the Aloft Boston Seaport hotel. We appreciate your feedback and hope to welcome you back in the future.

6/10 Satisfaisant

Viviana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
N/A
Séjour de 3 nuits en avril 2024
Réponse de NBos le 18 avr. 2024
Dear Viviana,Thank you for taking the time to rate your stay with us. We appreciate your feedback.

6/10 Satisfaisant

Stephanie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de N.Bos le 18 avr. 2024
Dear Stephanie,Thank you for taking the time to rate your stay with us. We appreciate your feedback.

10/10 Excellent

Cinzia

Séjour de 2 nuits en avril 2024
Réponse de NBos. le 7 mai 2024
Dear Cinzia,I am glad to see you had an amazing stay. We appreciate your feedback and hope to welcome you back sometime in the future.

6/10 Satisfaisant

Cindy

Séjour de 2 nuits en avril 2024
Réponse de NBos le 7 mai 2024
Dear Cindy,Thank you for taking the time to rate your stay.

10/10 Excellent

Patrick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot
Séjour de 4 nuits en avril 2024
Réponse de N.Bos le 15 avr. 2024
Dear Patrick,I am glad to see everything was great.Thank you for taking the time to rate your stay experience of the Aloft Boston Seaport hotel. We hope to welcome you back soon.

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Valet parking. Not far from a lot of things. Nice pool. Friendly staff. Only thing i didn't like was the microwave lol. Would stay again
Séjour de 1 nuit en avril 2024
Réponse de NBos. le 15 avr. 2024
Dear Elizabeth,I am glad to see you love the location as much as we do and that our staff was friendly and helpful.Thank you for taking the time to rate your stay experience. We hope to welcome you back some time in the future.

6/10 Satisfaisant

Mackenzy

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de N.Bos le 15 avr. 2024
Dear Mackenzy,Thank you for taking the time to rate your stay experience of the Aloft Boston Seaport hotel. We appreciate your feedback.

10/10 Excellent

Patricia

Séjour de 1 nuit en avril 2024

10/10 Excellent

Ellen

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Wonderful staff, easy check in!
Séjour de 1 nuit en avril 2024
Réponse de N.Bos le 15 avr. 2024
Hello Ellen,We appreciate your feedback. Thank you for staying with us. I am glad to see our staff was friendly and your check in experienced was seamless. We hope to welcome you back, sometime in the future.

8/10 Bien

Jami

Les points forts : Propreté et personnel et service
Loved the hotel. We couldnt figure out the television!
Séjour de 1 nuit en avril 2024
Réponse de NBos le 13 avr. 2024
Dear Jami,Thank you for taking the time to rate your stay. I am sorry about the challenges you faced with the TV .I will be sharing your feedback with our leadership team to review, for an improved guest experience.

6/10 Satisfaisant

Giuseppe

Les points faibles : Personnel et service
The proprty is not that bad. The staff seemed indifferent and barely with their heads down mostly avoiding any eye contact. When leaving an employee working the front door offered to fetch us a cab to the cruise liner which he said was a $10 fare. Guy picks us up in a taxi and says its $20 dollars. Definitely feel taken advantage of and suspect some kick back scheme took place with us. I've worked at hotels and I know how these thing work.
Séjour de 1 nuit en avril 2024
Réponse de N.Bos le 15 avr. 2024
Dear Giuseppe,Thank you for taking the time to let us know about your stay experience of the Aloft Boston Seaport hotel.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am sorry you received inaccurate info about the Taxi rate. It is best to check rates directly with the Taxi, Uber or Lyft company since prices are subject to change.

10/10 Excellent

fernando, Torreon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente servicio y atención
Séjour de 2 nuits en avril 2024
Réponse de NBos le 13 avr. 2024
Dear Fernando,Thank you for your feedback. I am glad to see you enjoyed your stay and we hope to welcome you back, sometime in the future.

10/10 Excellent

Kristin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would definitely stay here again. The staff was all very nice and the hotel was very clean. It was local to restaurants and in perfect walking distance even.
Séjour de 1 nuit en mars 2024
Réponse de NBos. le 13 avr. 2024
Dear Kristin ,I am glad to see you had a wonderful stay and love the location as much as we do. I appreciate your feedback and hope to welcome you back sometime in the future!