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Avis sur Hôtel Burdigala by Inwood Hotels

5 out of 5
Hôtel Burdigala by Inwood Hotels
115 Rue Georges Bonnac, Bordeaux, Gironde

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 14 avis sur 19." "
Note des voyageurs de 8 (Bien), d’après 3 avis sur 19." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 19." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 19." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 19." "

9,8/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Jean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent établissement
Séjour de 6 nuits en mai 2024
Réponse de The General Manager le 9 mai 2024
Cher Monsieur,Nous vous remercions de votre excellent commentaire et de la très bonne note que vous nous avez attribué.Votre satisfaction est notre priorité, nos équipes donnent toujours leur maximum afin de vous offrir un séjour des plus agréables ainsi qu'une expérience mémorable. Au plaisir donc de vous accueillir de nouveau au Burdigala dans notre très belle ville de Bordeaux.Bien cordialement,

10/10 Excellent

chantal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de La Direction le 14 janv. 2024
Chère Madame, Nous vous remercions de l'excellente note que vous nous avez attribué à la suite de votre séjour parmi nous.Votre satisfaction est la plus belle des récompenses pour notre personnel qui donne toujours son maximum afin de vous offrir un excellent séjour ainsi qu'une expérience mémorable.Au plaisir de vous accueillir de nouveau au Burdigala dans notre très belle ville de Bordeaux.Nous vous souhaitons une très belle Année 2024.Très cordialement,

8/10 Bien

Harald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very aspirational hotel
A very good and new hotel, only in front of our room there was a Transformator or heat pump making quite some noise- we had the window closed, but in summer it may be an issue. Very friendly staff - when our taxi was in total 25 minutes late, they called several times. With the taxis you have to be careful- although late the reservation charge was 10- 15 €.
Séjour de 3 nuits en décembre 2023
Réponse de The General Manager le 14 janv. 2024
Dear Sir,We would like to thank you for sharing your very good feedback with us after your stay at the Burdigala.Once again, we are very sorry for the delay with the taxi but as you did experience our team members do never let the guests down and we always do our best in order to solve such issues. Your satisfaction is a reward and the priority for all our dedicated and very professional staff members.We are looking forward to welcoming you again at the Burdigala in our beautiful city of Bordeaux and wish you a very Happy New Year 2024.Mit freundlichen Grüssen,

10/10 Excellent

Axel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait !
La suite est vraiment magnifique, ainsi que l'hôtel et son bar. Le personnel était au niveau ! Merci, nous reviendrons! Seul bémol le parking que l'on pensait gratuit et qui ne l'était finalement pas.
Séjour de 1 nuit en septembre 2023
Réponse de La Direction le 13 oct. 2023
Monsieur, Nous souhaitons vous remercier de vos excellents commentaires qui viennent récompenser l'implication et le travail de toutes nos équipes. Comme vous l'avez constaté, notre but est d'offrir à tous nos clients la meilleure expérience possible.Nous espérons avoir le plaisir de vous accueillir de nouveau au Burdigala dans la belle ville de Bordeaux.Bien cordialement.

10/10 Excellent

Lady Wesa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Luxurious Stay in Bordeaux
Séjour de 2 nuits en janvier 2024
Réponse de The General Manager le 14 janv. 2024
Dear Lady Wesa,We thank you for sharing your highly positive feedback with us following your stay at the Burdigala.Your satisfaction is a reward for all our team members always willing to offer you a relaxing stay and a memorable experience.We are looking forward to welcoming you again at the Burdigala in our lovely city of Bordeaux and wish you a very Happy New Year 2024.With all my Best Regards,

10/10 Excellent

Sabrina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent everything
Very clean everywhere. Very professional and friendly personnel.
Séjour de 3 nuits en janvier 2024
Réponse de The General Manager le 14 janv. 2024
Dear Madam,We thank you for sharing your excellent feedback with us after your stay at the Burdigala.Your satisfaction is a reward for all our hard working team members who are always willing to offer you a memorable experience.We are looking forward to welcoming you again at the Burdigala in our beautiful city of Bordeaux and wish you a very Happy New Year 2024.With all my Best Regards,

10/10 Excellent

Angele Jean, Morgan Hill

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An amazing stay in Bordeaux with if walking distance of the town square and the most beautiful amenities. The staff was extraordinary and one of the kindest and most hospitable team. From greeting, to check in, to dinner reservations, to breakfast our host team of Sylvain, Dylan, Nicolas, and Indira - they made this stay (our first time) in Bordeaux very special and went above and beyond. The breakfast and dinner options at Madamme B was also extraordinary! The amenities are beautiful, the hotel was recently remodeled and the room had beautiful features and was very clean and welcoming. We also loved the decor - this stay was a 10/10 stars and would highly recommend.
Séjour de 2 nuits en novembre 2023
Réponse de The General Manager le 22 nov. 2023
Dear Madam,We thank you for sharing your feedback with us and for your excellent comments.Your satisfaction is a reward for all our very dedicated and professional staff members.As you did experience, our aim is to offer to all our guests a memorable stay and the best possible experience.We are looking forward to welcoming you again at the Burdigala in the beautiful city of Bordeaux.With all my Best Regards,

10/10 Excellent

Jose

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de The General Manager le 31 oct. 2023
Dear Guest,We thank you for sharing your excellent feedback with us.Your satisfaction is a reward for our very dedicated and hard working staff members, as you did experience our aim is to offer to all our guests a memorable experience.We are looking forward to welcoming you again at the Burdigala in the beautiful city of Bordeaux.With all my Best Regards,

10/10 Excellent

Rajbeer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de The General Manager le 19 oct. 2023
Dear Guests,We thank you for sharing your excellent feedback which is a reward for all our very dedicated team members. As you did experience, our aim is to always offer to our guests a memorable experience.We are looking forward to welcoming you again at the Hotel Burdigala in the lovely city of Bordeaux. With all my Best Regards,

8/10 Bien

deib

Séjour de 3 nuits en octobre 2023
Réponse de The General Manager le 19 oct. 2023
Dear Guests,We thank you for sharing your excellent feedback which is a reward for all our very dedicated team members. As you did experience, our aim is to always offer to our guests a memorable experience.We are looking forward to welcoming you again at the Hotel Burdigala in the lovely city of Bordeaux. With all my Best Regards,

10/10 Excellent

Mauricio

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de The General Manager le 13 oct. 2023
Dear Guests, we would like to thank you for sharing your excellent feedback. Your satisfaction is a reward for all our hard working and dedicated staff members. As you did experience, our aim is to offer to all our guests a memorable experience. We are looking forward to welcoming you again at the Hotel Burdigala in the lovely city of Bordeaux. With all my best Regards,

10/10 Excellent

Alberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommended
Amazing service. Reasonably well located.
Séjour de 3 nuits en septembre 2023
Réponse de The General Manager le 13 oct. 2023
Dear Guests, we would like to thank you for sharing your excellent feedback. Your satisfaction is a reward for all our hard working and dedicated staff members. As you did experience, our aim is to offer to all our guests a memorable experience. We are looking forward to welcoming you again at the Hotel Burdigala in the lovely city of Bordeaux. With all my best Regards,

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our first visit to Bordeaux, Hotel Burdigala Stay
An excellent new hotel, delightfully furnished with incredibly helpful and organised staff.
Séjour de 2 nuits en septembre 2023
Réponse de The General Manager le 13 oct. 2023
Dear Guests, we would like to thank you for sharing your excellent feedback. Your satisfaction is a reward for all our hard working and dedicated staff members. As you did experience, our aim is to offer to all our guests a memorable experience. We are looking forward to welcoming you again at the Hotel Burdigala in the lovely city of Bordeaux. With all my best Regards,

8/10 Bien

Tatiana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angenehme Atmosphäre, sehr freundliches und hilfsbereites Personal.
Séjour de 1 nuit en septembre 2023
Réponse de Isabelle HOSSELET MENNE - Rooms division director le 20 sept. 2023
Dear Tatiana, We thank you so much for your review regarding your stay in our property. We are so happy to hear that your appreciated the services of the Burdigala. We do hope to welcome you again. See you soon !With all oour best regards,