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Avis sur Red Coconut Beach Hotel

4 out of 5
Red Coconut Beach Hotel
Station 2, Balabag, Boracay Island, Aklan

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 229 avis sur 516." "
Note des voyageurs de 8 (Bien), d’après 203 avis sur 516." "
Note des voyageurs de 6 (Satisfaisant), d’après 55 avis sur 516." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 516." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 516." "

8,4/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

marc

Séjour de 2 nuits en août 2023

8/10 Bien

sarah, belgium

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel est bien enface de plage
Beaux séjours .. mais tous les jours la même spectacle et group de chanteur.. cocktail pas terrible.. personnels très agréable...
Séjour de 6 nuits en janvier 2018
Réponse de Kristhine le 1 févr. 2018
Thank you for your feedback. We're sorry you were unhappy in some matter. We will have this checked. We still hope to have you back soon on one of your future travels!

8/10 Bien

Francis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hotel excellent emplacement , tout le monde est disponible hotel a conseillé :)

10/10 Excellent

stephane, Lausanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel mais doit changer ses fenêtres
Superbe séjour sur l île de boracay super staff toujours a votre disposition et toujours souriants La plupart y travaille depuis 10 ans Sinon une seule modification a faire changé les fenêtres des chambres car si vous estes la comme moi en repos vous ne dormirez pas avant la fermeture du bar ( qui fonctionne très bien pour les fêtards)

10/10 Excellent

Paul Albert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel just in front of the beach and station 2. Perfect location
Séjour de 3 nuits en mai 2024
Réponse de Red Coconut le 14 mai 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed our prime beachfront location in Station 2. We hope you had a wonderful stay and look forward to welcoming you back to Red Coconut Beach Hotel in the future!

4/10 Médiocre

Ernani Roy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Needs shower room improvement.
Séjour de 6 nuits en avril 2024
Réponse de Red Coconut le 14 mai 2024
Thank you for your feedback. We appreciate your suggestion regarding our shower rooms and will take it into consideration for future improvements. We hope you had an overall pleasant stay and look forward to welcoming you back to Red Coconut Beach Hotel.

4/10 Médiocre

Reuben

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 Excellent

KATSUMI

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good
Séjour de 2 nuits en mars 2024

10/10 Excellent

Allen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Vacation
Séjour de 5 nuits en mars 2024

10/10 Excellent

Jan

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Best location!!! Fire show was amazing. Service was excellent
Séjour de 2 nuits en janvier 2024
Réponse de Red Coconut le 14 mai 2024
Thank you for your wonderful review! We're thrilled you enjoyed our prime location, amazing fire show, and excellent service. We look forward to welcoming you back to Red Coconut Beach Hotel for another fantastic experience!

10/10 Excellent

Jan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

8/10 Bien

Harkit

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is great. Right by the beach. But that means you'll have to walk from the main road down a narrow road to the hotel. Hotel does two fire shows every night. And have music playing to around 11pm. And the rooms aren't sound proof. So you will hear the singing and music in your room until late night. Rooms were super clean. Staff are wondeful. They also provide beach towels, one per guest per day. Security deposit is a bit high at PHP 1000 per night.
Séjour de 4 nuits en février 2024
Réponse de Red Coconut le 14 mai 2024
Thank you for your feedback! We're glad you enjoyed our great location by the beach and the nightly fire shows. We appreciate your comments about the cleanliness of our rooms and the wonderful staff. We apologize for any inconvenience caused by noise from the music and singing, as well as the security deposit amount. Your feedback is valuable to us, and we'll take it into consideration for future improvements. We hope to welcome you back to Red Coconut Beach Hotel for another enjoyable stay!

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Such a wonderful place to stay. Super friendly wait and bar staff. Wonderful guests from all around the world. The front desk staff was great with local information, tours and transportation. I will be back. Can’t wait!
Séjour de 4 nuits en janvier 2024
Réponse de Red Coconut le 14 mai 2024
Thank you for your glowing review! We're thrilled to hear that you had a wonderful stay and enjoyed the hospitality of our staff, as well as meeting other guests from around the world. We're glad our front desk staff could assist you with local information, tours, and transportation. We can't wait to welcome you back to Red Coconut Beach Hotel for another fantastic experience!

2/10 Horrible

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were booked to stay here for 3 nights. The property during the day time was ok. the location was very ideal as it was in the center of white beach with many restos and bars nearby. HOWEVER. please be aware that there is a live band EVERY NIGHT. Our room was situated on top of the stage and my head was booming trying to sleep at 10pm that night! The whole room was shaking all night. Even when the band died down around 11pm, there is a night club adjacent to the property that was going boom boom all night! This property is definitely not the place to stay at if you want to enjoy a quiet evening at your hotel. We checked out the next day and asked to be refunded theremaining nights, which the "Manager" agreed to. And...more than a month later, still waiting on the refund SMH.
Réponse de Red Coconut le 14 mai 2024
Thank you for sharing your experience with us. We apologize for the inconvenience caused by the noise from the live band and adjacent nightclub during your stay. Your feedback is important to us, and we'll work on addressing this issue to ensure a more comfortable experience for our guests in the future. Regarding your refund request, we apologize for the delay and assure you that we are actively working on processing it. We appreciate your patience and understanding.

8/10 Bien

Larraine, Glenview

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Edward, Ft. Simpson

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very accommodating. Front desk staff were very friendly and helpful. Bar staff were excellent, especially Edward. I will go back there later this year.
Séjour de 6 nuits en janvier 2024
Réponse de Red Coconut le 14 mai 2024
Thank you for your wonderful review! We're delighted to hear that you found our staff accommodating, friendly, and helpful, especially Edward at the bar. We can't wait to welcome you back to Red Coconut Beach Hotel later this year for another fantastic stay!

10/10 Excellent

Jan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is excellent. Near the beach, live music every night, fire dance show twice every night
Séjour de 2 nuits en janvier 2024
Réponse de Red Coconut le 14 mai 2024
Thank you for your review! We're glad you enjoyed our excellent location near the beach and the nightly live music and fire dance shows. We hope to welcome you back to Red Coconut Beach Hotel for another memorable experience soon!

8/10 Bien

Kristin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was excellent and we appreciate the amenities especially the free cold water dispenser on every floor. The only thing that was a mishap was that one of the front desk staff mixed up our transport pickup upon checkout. It was a mistake on the hotel's part, but Maye and JP (morning shift front desk) were able to correct it early in the morning and helped my boyfriend and I along the way back to Caticlan Airport for our Manila flight at noon. Loved the friendly service, the food, bar, homemade ice cream, the fire dancers show every night (Must See!) , and the Christmas special buffet and show too! Highly recommend this hotel regardless of the situation in the last morning. Be prepared to walk up stairs, especially if you're at the top floor. The ocean view from our balcony is breathtaking and beautiful though!
Séjour de 5 nuits en décembre 2023
Réponse de Red Coconut le 14 mai 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed everything during your stay, especially the amenities like the free cold water dispenser on every floor. We apologize for the mix-up with your transport pickup, but we're glad that Maye and JP were able to rectify the situation promptly and ensure you made it to your flight on time. We appreciate your recommendation and look forward to welcoming you back to Red Coconut Beach Hotel in the future!

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Right on the beach. Beautiful view from room. Fantastic fire show nightly. Can’t wait to go back in April 2024.
Réponse de Red Coconut le 14 mai 2024
Thank you for your fantastic review! We're delighted you enjoyed our beachfront location, beautiful views from your room, and the nightly fire show. We can't wait to welcome you back to Red Coconut Beach Hotel for another unforgettable stay

2/10 Horrible

Daniel

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
A sleep-deprivation experiment gone awry
Worse experience ever, and we have travelled a lot. We even stayed in 10$ shacks by the beach with just a fan for airflow. The positive, the staff were friendly and when we asked to change rooms, the manager accommodated us, but this was after complaining about the construction taking place and our view of a blue tarp, not poolside or oceanview, as advertised. The hotel should have notified us of the construction and offered a free cancellation or a discount if we chose to stay. The negative. This is truly a 3-star. Old furniture, a "queen bed" where my feet hung off the end (i'm 6ft) and the mould, still in our suitcase and our clothes If you are 20 and like to party, it's the perfect place. But peace and sleep, forget it. On top of the jackhammers, buzzsaws, banging from construction, there is permanent loud live entertainment and booming music from the morning buffet until 11:00PM, every day and night. After that, when the hotel finally pulls the plug on the live entertainment, your headache becomes a migraine, because the divebar beside the hotel has laserlike boombastic dance music cranked until 02:00 - 03:00am. No matter where you are in the hotel, you hear it. I saw a lot of other guests walk around zombielike with sleep deprivation upon their wincing faces when returning to the hotel, so others felt that way. Within days we booked another hotel where we could sleep and used this hotel as our change room by the beach. Best investment ever!
Séjour de 15 nuits en novembre 2023
Réponse de Red Coconut le 14 mai 2024
Thank you for sharing your experience with us, although we're deeply sorry to hear about your disappointment. We apologize for the inconvenience caused by the construction and noise disturbances during your stay. Your feedback regarding the need for prior notification about the construction and potential discounts is duly noted, and we'll work on improving our communication in such situations. We appreciate your kind words about our friendly staff and are glad we could accommodate your room change request. Rest assured, we'll share your feedback with our team to ensure we learn from this experience. We understand your need for peace and sleep and regret that we couldn't provide that during your stay. We hope you'll give us another chance in the future to provide you with a more enjoyable experience.

4/10 Médiocre

paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loud late into the night
Séjour de 2 nuits en novembre 2023

8/10 Bien

ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved it
Séjour de 4 nuits en novembre 2023

10/10 Excellent

kozo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023

8/10 Bien

Øivind

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anbefalbar.
Oppholdet svarte til mine forventninger, spesielt bra var tre av kelnerne som var spasielt serviceminded. Jeg liker i utgangspunktet filipinsk mat og kultur. Jeg hadde besøkt resturangten der før fra tidliggere besøk, og vel årsaken til at jeg ville bo der nør stranda.
Séjour de 11 nuits en novembre 2023

10/10 Excellent

ELIN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023

4/10 Médiocre

Chad

Les points forts : Propreté, personnel et service, équipements
Stayed 4 nights. Summary: Stay here if you want to PARTY and don’t need any sleep/rest. Cons: slow check-in, staff requested cash security deposit which is rare in other hotels since room was already pre-paid. Multiple power outages during check-in. No elevator in the building so beware if you physically can’t climb the stairs. The WORST is super loud music past 11p from their restaurant and bar. My last night, it went on past 1:30am with no advanced warning. The only given reason was “it was a special event”. At check-out, they claimed I drank a can of soda from a mini-bar which does not list the quantity only pricing. Luckily, I took a pic of the minibar contents the first day. Pros: great location at station #2 near D’Mall and right on the beach front. Offer beach towels. Friendly and polite staff.
Séjour de 4 nuits en octobre 2023

8/10 Bien

Tien

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location cannot be beat! Hotel is right on the best part of the miles long stretch of beach. The service and staff are just delightful. Especially Sheila at the restaurant/bar. Nice touches like a beach bag in the room for use during our stay was appreciated. The fire show and daily/nightly live band were amazing. We had a great time. The hotel room itself is good but not wow. I was a bit disappointed in the “sea view” as my view was just a peek-a-boo. if you are someone who goes to bed early, bring ear plugs. Live music right below the rooms makes it very loud. Overall I would definitely start here again for the beach and the staff and service.
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Kossivi M

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Andre, Brampton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were amazing. Couldn't ask for a better location. Very close to Dmall. What i like most is that it has character. It has a nice resort feel. The beach is right across.
Séjour de 4 nuits en octobre 2023

10/10 Excellent

GERUNDIO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accessible, clean and beach front facility, friendly staff with excellent customer service skills.
Séjour de 3 nuits en octobre 2023

8/10 Bien

Rosalie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Omar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Angelo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had fun staying at the hotel. What I like is that it is literally in the center of everything. So for us, it is so accessible to get anywhere because of where this hotel is located.
Séjour de 3 nuits en septembre 2023

2/10 Horrible

joann

Séjour de 3 nuits en août 2023

10/10 Excellent

Tom, Taguig

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Management was awesome as well as house keeping
Séjour de 4 nuits en août 2023
Réponse de junel le 19 août 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

10/10 Excellent

Cecilia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like this hotel because it’s just a few steps away from the beach,bar and restaurants.Also,there is a lot of local shops to choose from.
Séjour de 3 nuits en juillet 2023
Réponse de junel le 19 août 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 3 nuits en juillet 2023

8/10 Bien

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Center of activities but congested.
Séjour de 3 nuits en avril 2023

10/10 Excellent

Ernesto

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Prime location. Our room had the best view of the pool and beach. Older decor but fairly clean and maintained. Plenty of space.
Séjour de 3 nuits en juillet 2023

8/10 Bien

Philline

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best location in station 2. Breakfast is always so good. Beautiful room. Only downside is slow internet 😔
Séjour de 4 nuits en juillet 2023

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
エアコン故障で修理してもらえず。 そこだけがマイナス評価です
Séjour de 2 nuits en juillet 2023

10/10 Excellent

KATSUMI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

David

This is a great place to stay in Boracay. The staff is most professional and some of the truest kindest people I've met. I do travel the world so I'm well aware of Hotel Hospitality good and bad . I caught a cold my 2 nd night here Everyone from the front desk stafff to the room service were a huge help to me getting the medication I needed. I've enjoyed my stay so much I have extended another 8 days . I fully recommend this resort
Séjour de 7 nuits en mai 2023

4/10 Médiocre

Murray

Voyage en couple
Les points forts : Propreté et personnel et service
The location right on the beach was perfect, the staff were lovely and the food very good
Séjour de 4 nuits en avril 2023
Réponse de junel le 8 mai 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

10/10 Excellent

Adam

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a great time
Séjour de 5 nuits en avril 2023
Réponse de junel le 8 mai 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

8/10 Bien

Van

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location!
Séjour de 3 nuits en mars 2023
Réponse de junel le 8 mai 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

4/10 Médiocre

Michael

Voyage en couple
Les points faibles : Personnel et service
you have to walk a half mile from the street to get to the hotel with your suitcase. There is no elevator or escalator. If you are on the fourth floor, you have to walk up. When I was leaving the hotel, I did not give you any assistance to get to the street half mile away. If you call the phone to the hotel, nobody answers.
Séjour de 4 nuits en mars 2023

4/10 Médiocre

Bianka

Voyage en groupe
Séjour de 3 nuits en mars 2023
Réponse de junel le 8 mai 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

10/10 Excellent

Kenneth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfectly centered in Station 2, next to D'Mall, right on the beach, cute look to the hotel. Pool was relaxing, brunch was delicious and the staff were very helpful. Hotel Room was relaxing.
Séjour de 2 nuits en février 2023

6/10 Satisfaisant

Agapito

Les points forts : Équipements
Noisy after 10:PM. The bar should be sound proof enclosed so that the people who wants to retire after ten can do so peacefully. Provide 110-120 volt electrical socket. More choices on the free breakfast menu.
Séjour de 10 nuits en février 2023