Extérieur
Vérifier la disponibilité

Avis sur Holiday Inn Bolton Centre, an IHG Hotel

3.5 out of 5
Holiday Inn Bolton Centre, an IHG Hotel
1 Higher Bridge Street, Bolton, England

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 277 avis sur 730." "
Note des voyageurs de 8 (Bien), d’après 252 avis sur 730." "
Note des voyageurs de 6 (Satisfaisant), d’après 120 avis sur 730." "
Note des voyageurs de 4 (Médiocre), d’après 51 avis sur 730." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 730." "

8,2/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2019

6/10 Satisfaisant

Bruno

Standard
Standard

6/10 Satisfaisant

Caroline, Grenoble

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
1 lit ou deux lits ??????
Nous avons passé. Un agréable séjour. Mise à part un point sur laquelle nous nous sommes sentis abuses . En effet lorsque nous relisons notre réservation il est bien écrit. Un lit ou deux lit Nous avons bien demander une chambre standard avec un lit double. Lors de notre arrive à l Hotel. On nous informe que il n y a plus. De lits double. Et on nous impose une chambre avec deux lits . Cette précision doit nous Etre apporte lors de la réservation et non lors de notre arrive!!!! Légalement aucune faute n a été commis. Mais la méthode utilise n est pas claire et nous laisse un sentiment de s être fait avoir !!!!!!

10/10 Excellent

valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

valerie, toulouse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
perfect hotel
This hotel is just perfect. There's nothing else to say.

8/10 Bien

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely clean hotel with comfortable beds, only downside, the carpark is small and difficult to park.
Séjour de 3 nuits en mars 2024
Réponse de Simon Tauber le 15 avr. 2024
Thank you for your very kind review. We are delighted you enjoyed your stay and that you found the beds comfortable. I have shared your feedback with our team. We look forward to welcoming you back to the hotel soon. Kind Regards Simon Tauber, General Manager

6/10 Satisfaisant

CARL

Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Noisy cleaning staff in the mornings even though I had the do not disturb sign on my door, or as they call it the enjoying the moment . In other words be quiet. they slammed the doors so hard my window shook. restaurant could do with being heated. too many drunks from a wedding party swearing their heads off.
Séjour de 2 nuits en avril 2024
Réponse de Simon Tauber le 11 avr. 2024
Thank you for taking the time to review your stay. I am sorry to hear you had an issue with noise during your stay. I have shared your feedback with the team. Should you wish to discuss further, please do not hesitate to contact me. Kind Regards Simon Tauber, General Manager

10/10 Excellent

Lorna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfectly lovely wee stay
Séjour de 1 nuit en mars 2024
Réponse de Simon Tauber le 2 avr. 2024
Thank you for your kind review. We are delighted that you enjoyed your stay. We hope to welcome you back to the hotel soon. Kind Regards Simon Tauber, General Manager

8/10 Bien

Tamsin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Simon Tauber le 4 mars 2024
Thank you for taking the time to rate your stay. We are delighted you enjoyed your stay and look forward to welcoming you back to the hotel soon. Kind Regards Simon Tauber, General Manager

6/10 Satisfaisant

Craig

Séjour de 1 nuit en février 2024
Réponse de Simon Tauber le 23 févr. 2024
Thank you for taking the time to rate your stay. Should you wish to discuss further please do not hesitate to contact me. Kind Regards Simon Tauber, General Manager.

10/10 Excellent

ADAM

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Simon Tauber le 19 févr. 2024
Thank you for taking the time to rate your stay. We are delighted you enjoyed your stay and found it to be a 10 out of 10. We look forward to welcoming you back to the hotel soon. Kind Regards Simon Tauber, General Manager.

8/10 Bien

Nigel

Voyage en couple
A very comfortable stay. The room was clean with everything you’d need. Very helpful staff, extremely polite. The breakfast was first rate, very hot with an excellent variety. We will definitely use this hotel again.
Séjour de 1 nuit en février 2024
Réponse de Simon Tauber le 15 févr. 2024
Thank you for your very kind review. We are delighted you enjoyed your stay and found our team helpful and polite. We look forward to welcoming you back to the hotel very soon. Kind Regards Simon Tauber, General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay close to city centre
Séjour de 3 nuits en février 2024
Réponse de Simon Tauber le 14 févr. 2024
Thank you for taking the time to rate your stay. We are delighted you enjoyed your stay and look forward to welcoming you back to the hotel soon. Kind Regards Simon Tauber, General Manager

8/10 Bien

Natasha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Simon Tauber le 14 févr. 2024
Thank you for taking the time to rate your stay. We are delighted you enjoyed your stay and look forward to welcoming you back to the hotel soon. Kind Regards Simon Tauber, General Manager

10/10 Excellent

Michael

Séjour de 1 nuit en février 2024
Réponse de Simon Tauber le 13 févr. 2024
Thank you for taking the time to rate your stay. We are delighted you enjoyed your stay and look forward to welcoming you back to the hotel soon. Kind Regards Simon Tauber, General Manager

8/10 Bien

Oyebanjo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Simon Tauber le 7 févr. 2024
Thank you for taking the time to rate your stay. We are delighted you enjoyed your stay and look forward to welcoming you back to the hotel soon. Kind Regards Simon Tauber, General Manager

8/10 Bien

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No problems with actual stay at property until this morning when fire alarm was sounded about 5.25 am. Actions following this could certainly do with tightening up. After a few minutes the fire alarm was silenced so we didn’t know if there was a fire or not! On checking told yes, not serious but smoke and needed to evacuate. Everyone gathered outside in designated area. Staff member came out approximately 5-10 minutes later (after fire brigade arrived) and proceeded to take a sort of register. No general instructions given and no attempt at organisation, she just went around the car park, easily missing people for the register. A little while later we were allowed back into the lounge to await further instructions and hot drinks were quickly made available. A short time after an update from the fire brigade we were advised breakfast was ready if we would like it. About 7.15 am we were told that apart from a couple of exceptions we were all allowed back into our rooms. When we checked out there was no mention of the incident or apology for the inconvenience! Whilst I appreciate the main thing was that no one was injured, from my perspective there was a lot that could be tightened up in fire procedures. Having managed residential care units where we have had occasion to have the fire brigade for genuine fire alarm call outs, I can honestly say my staff were much better trained and prepared.
Séjour de 3 nuits en janvier 2024
Réponse de Dieter Koch le 16 janv. 2024
Thank you for taking the time to provide your feedback. I am delighted you enjoyed your stay and am very sorry for any inconvenience caused by the fire evacuation. I have taken your notes on board and shared your feedback with the team. We hope despite this issue, you will return to stay with us soon. Kind Regards Dieter Koch, General Manager

4/10 Médiocre

Trevor

Séjour de 1 nuit en décembre 2023
Réponse de Dieter Koch le 20 déc. 2023
Thank you for taking the time to rate your stay. We are sorry to see you have not enjoyed your stay. Should you wish to discuss further, please do not hesitate to contact me. Kind Regards Dieter Koch, General Manager.

10/10 Excellent

Don

Séjour de 4 nuits en décembre 2023
Réponse de Dieter Koch le 11 déc. 2023
Thank you for taking the time to rate your stay. We are delighted you found it to be a 5 out of 5 and look forward to welcoming you back soon. Kind Regards Dieter Koch, General Manager

10/10 Excellent

Glenda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We always have a great stay!!! Visit our daughter that is going to the University.
Séjour de 4 nuits en novembre 2023
Réponse de Dieter Koch le 3 déc. 2023
Thank you for your lovely review. We are delighted you enjoyed your stay with us while you were visiting your daughter. We look forward to welcoming you back to the hotel soon. Kind Regards Dieter Koch, General Manager

8/10 Bien

Bola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like the location of the shower switch. You could get the shower to the right temp before stepping in
Séjour de 1 nuit en novembre 2023
Réponse de Dieter Koch le 28 nov. 2023
Thank you for your kind review. We are delighted you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Kind Regards Dieter Koch, General Manager

10/10 Excellent

Audrey

Séjour de 1 nuit en novembre 2023
Réponse de Dieter Koch le 23 nov. 2023
Thank you for taking the time to rate your stay. We are delighted you found it to be a 10 out of 10. We look forward to welcoming you back to the hotel soon. Kind Regards Dieter Koch, General Manager

10/10 Excellent

Martyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Dieter Koch le 11 nov. 2023
Thank you for taking the time to rate your stay. We are delighted you found it to be a 10 out of 10. We look forward to welcoming you back to the hotel soon. Kind Regards Dieter Koch, General Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Fantatsic in some areas, poor in others
Staff downstairs were great and helpful. Long black hairs found in bed when getting into bed, not nice! Room service staff walking into room on last day unannounced, apparently due to mis communication, luckily i was dressed!
Séjour de 3 nuits en octobre 2023
Réponse de Dieter Koch le 3 nov. 2023
Thank you for taking the time to share your comments and feedback. I am delighted to hear you found our front of house team helpful. I am sorry to hear you had an issue with your room. I have shared your feedback with our housekeeping manager to investigate and rectify. Should you wish to discuss further, please do not hesitate to contact me. Kind Regards Dieter Koch, General Manager

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 7 nuits en octobre 2023
Réponse de Dieter Koch le 2 nov. 2023
Thank you taking the time to rate your stay. Should you wish to discuss further, please do not hesitate to contact me. Kind Regards Dieter Koch, General Manager

8/10 Bien

HIU FAI

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en octobre 2023
Réponse de Dieter Koch le 2 nov. 2023
Thank you for taking the time to rate your stay. We hope to welcome you back to the hotel soon. Kind Regards Dieter Koch, General Manager

8/10 Bien

Shirley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay with kind staff and walkable.
Séjour de 3 nuits en octobre 2023
Réponse de Dieter Koch le 30 oct. 2023
Thank you for your kind review. We are delighted you enjoyed your stay and found our team kind. We look forward to welcoming you back to the hotel soon. Kind Regards Dieter Koch, General Manager

10/10 Excellent

KWOK KUEN

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Dieter Koch le 28 oct. 2023
Thank you for taking the time to rate your stay. We are delighted you found it to be a 10 out of 10. We look forward to welcoming you back to the hotel soon. Kind Regards Dieter Koch, General Manager

8/10 Bien

ruth

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Dieter Koch le 28 oct. 2023
Thank you for taking the time to rate your stay. Should you wish to discuss how we can make your stay a 10 out of 10, please do not hesitate to contact me. We hope to welcome you back in the near future. Kind Regards Dieter Koch, General Manager

10/10 Excellent

KWOK KUEN

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Dieter Koch le 25 oct. 2023
Thank you for taking the time to rate your stay. We are delighted you found it to be a 10 out of 10. We hope to welcome you back to the hotel soon. Kind Regards Dieter Koch, General Manager

10/10 Excellent

Biswajit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall, the facility was excellent, the staff were friendly, and the rooms were clean and reasonably big.
Séjour de 4 nuits en octobre 2023
Réponse de Dieter Koch le 25 oct. 2023
Thank you for your wonderful review. We are delighted you enjoyed your stay and found our staff friendly. We hope to welcome you back to the hotel in the near future. Kind Regards Dieter Koch, General Manager

4/10 Médiocre

Patrick

Séjour de 1 nuit en octobre 2023
Réponse de Dieter Koch le 14 nov. 2023
Thank you for taking the time to rate your stay. I am sorry to see that you have do not appear to have had a good experience. Should you wish to discuss, please do not hesitate to contact me. Kind Regards Dieter Koch, General Manager

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed over for a wedding at the same venue, perfect and reasonably priced. Absolutely loved the king sized bed which was extremely comfortable. Could have stayed in bed all day. Extra bonus was a 11 o’clock check up.
Séjour de 1 nuit en octobre 2023
Réponse de Dieter Koch, General Manager le 23 oct. 2023
Thank you for your wonderful review. We are delighted you enjoyed your stay and found the room and bed comfortable. We hope to welcome you back to the hotel soon. Kind Regards Dieter Koch, General Manager

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Dieter Koch, General Manager le 18 oct. 2023
Thank you for taking the time to rate your stay. We look forward to welcoming you back to the hotel soon. Kind Regards Dieter Koch, General Manager

10/10 Excellent

Jeffrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love stay at this location when we are in the area! It’s always have cheerful staff, take care of your needs. The house keeping staff are friendly work quickly and quietly. The food breakfast great selection English, and more. Dinner in restaurant or bar area great selection! Bar area large enough for a crowd and quieter dinners.
Séjour de 6 nuits en septembre 2023
Réponse de Dieter Koch, General Manager le 5 oct. 2023
Thank you for your very kind review. We are delighted you enjoyed your stay and find our team cheerful and helpful. We look forward to welcoming you back to the hotel soon. Kind Regards Dieter Koch, General Manager

10/10 Excellent

Shivata

Séjour de 1 nuit en septembre 2023
Réponse de Dieter Koch, General Manager le 28 sept. 2023
Thank you for taking the time to review your stay. We are delighted you found it to be a 10 out of 10. We look forward to welcoming you back to the hotel soon. Kind Regards Dieter Koch, General Manager

10/10 Excellent

maida

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff were amazing on a very busy night for hotel. Special shout out to receptionist who made a check in process so easy.
Séjour de 1 nuit en septembre 2023
Réponse de Dieter Koch, General Manager le 25 sept. 2023
Thank you for your lovely review. I am delighted you enjoyed your stay and found the team amazing. I have shared your feedback with our team. We look forward to welcoming you back to the hotel soon. Kind Regards Dieter Koch, General Manager

6/10 Satisfaisant

Wirinder

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parking is not guaranteed; and it has to be paid as an extra.
Séjour de 2 nuits en septembre 2023
Réponse de Dieter Koch, General Manager le 25 sept. 2023
Thank you for taking the time to review your stay. As a town centre hotel, parking is unfortunately limited. Due to this we are unable to guarantee spaces. I have shared your feedback with our team. Should you wish to discuss further, please do not hesitate to contact me. Kind Regards Dieter Koch, General Manager

6/10 Satisfaisant

Hans

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en septembre 2023
Réponse de Dieter Koch, General Manager le 25 sept. 2023
Thank you for taking the time to rate your stay. Should you wish to discuss further, please do not hesitate to contact me. Kind Regards Dieter Koch, General Manager.

10/10 Excellent

Elaine

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was very, very hot and if the window was opened it was noisy. A large fan was provided though and a warning given that AC wasn't available.
Séjour de 1 nuit en septembre 2023
Réponse de Dieter Koch, General Manager le 25 sept. 2023
Thank you for taking the time to provide your feedback. I am delighted that you found your stay to be a 5 out of 5. We hope that you will return to stay with us again soon. Kind Regards Dieter Koch, General Manager

8/10 Bien

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Conveniently situated a short walk away from town however, the surrounding area is very run down with very limited options to eat out. The holiday inn is very well maintained with very comfortable beds and pillows and a clean, powerful shower. Unfortunately we stayed on the hottest weekend of the year when the air conditioning was out of order. Great breakfast and very friendly staff.
Séjour de 1 nuit en septembre 2023
Réponse de Dieter Koch, General Manager le 25 sept. 2023
Thank you for your kind review. I am delighted to see you enjoyed you stay and found the beds comfortable. We hope that you will return to stay with us soon. Kind Regards Dieter Koch, General Manager.

10/10 Excellent

Maria

Séjour de 1 nuit en août 2023
Réponse de Dieter Koch, General Manager le 25 sept. 2023
Thank you for taking the time to rate your stay. We are delighted you found it to be a 5 out of 5. We look forward to welcoming you back to the hotel. Kind Regards Dieter Koch, General Manager

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
The staff at the hotel are fantastic, from check in to the end. The front of house staff deserve a medal, even with a wedding on they were very attentive to the other guests staying at the hotel. The house keeping team were very friendly and willing to go out of their way to help. Room was comfortable and the bathroom had everything you would need. Would definitely stay again, thank you to all the staff
Séjour de 3 nuits en août 2023
Réponse de Dieter Koch, General Manager le 25 sept. 2023
Thank you for your wonderful review. I am delighted you found your stay amazing and the hotel team fantastic. I have shared your feedback with the team. We hope to welcome you back to the hotel soon. Kind Regards Dieter Koch, General Manager

8/10 Bien

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff
Nice clean functional Hotel, exactly as described, The staff were incredibly helpful and friendly
Séjour de 1 nuit en août 2023
Réponse de Dieter Koch, General Manager le 25 sept. 2023
Thank you for your kind review. We are delighted that you enjoyed your stay and found our team friendly and helpful. We hope to welcome you back to the hotel in the near future. Kind Regards Dieter Koch, General Manager

10/10 Excellent

Lloyd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay once again at Bolton Holiday Inn
We parked up in the underground carpark beneath the hotel has usual To the lift to the reception to sign in On arrival they noticed i had my arm in a sling & that i was walking awkwardly The said we can change you to an Accessible room which will be better for me They gave me the key & told me to check it out & said if your not happy we will change you back to the original room It was great and made my stay so much more pleasant All the staff are so very helpful & go out of their way to make your stay feel like a 6star stay The breakfast is 10/10 & something for everyone The hotel & rooms are spotless We will definitely keep coming back We done to all the staff 10/10
Séjour de 2 nuits en août 2023
Réponse de Dieter Koch, General Manager le 17 août 2023
Thank you for your lovely review. I am delighted to hear you enjoyed your stay and that our staff were able to assist in ensuring you were comfortable. I have shared your comments and feedback with our team. We hope to welcome you back to the hotel very soon. Kind Regards Dieter Koch, General Manager

2/10 Horrible

Mukhtar

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Dieter Koch, General Manager le 25 sept. 2023
Thank you for taking the time to rate your stay. Should you wish to discuss further, please do not hesitate to contact me. Kind Regards Dieter Koch, General Manager

8/10 Bien

Michael

Séjour de 2 nuits en juillet 2023
Réponse de Dieter Koch, General Manager le 25 sept. 2023
Thank you for taking the time to rate your stay. We hope to welcome you back to the hotel soon. Kind Regards Dieter Koch, General Manager

8/10 Bien

Isaac

Les points forts : Propreté, personnel et service, confort de la chambre
Not a bad hotel
Holiday inn offer a certian quality and they deliver. Sadly they have the card light system and i left a card in my room d'oh, ovrall the staff were very accomodating of me as i needed some assistantance due to injury. If i need to come back to bolton/greater Manchester this hotel will be on my radar.
Séjour de 3 nuits en juillet 2023
Réponse de Dieter Koch, General Manager le 3 août 2023
Thank you for your very kind of review. I am delighted to hear the staff were accommodating and able to assist you as needed. We hope to welcome you back to the hotel soon. Kind Regards Dieter Koch, General Manager

8/10 Bien

Annette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant stay
We stayed for 4 nights prior to attending a wedding. All staff were very pleasant and friendly.Plenty of parking both outside and underground. Would recommend Food expensive as it is only pub quality but if you utilise a Taste card the price becomes acceptable.
Séjour de 4 nuits en juillet 2023
Réponse de Dieter Koch, General Manager le 31 juil. 2023
Thank you for your kind review. I am delighted to hear you had a pleasant stay. We try to keep our pricing in line with similar venues in the area. We hope to welcome you back to the hotel soon. Kind Regards Dieter Koch, General Manager

8/10 Bien

Celestine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful and amazing location. Good staff but food needs to be improved
Séjour de 2 nuits en juillet 2023
Réponse de Dieter Koch, General Manager le 30 juil. 2023
Thank you for your kind review. I am delighted to hear you enjoyed your stay. I have shared your feedback with our team. Kind Regards Dieter Koch, General Manager