Châteaux à Bologne

« Une chambre puant la cigarette et pas propre. »

« The hotel aspires to a four-star rating but unfortunately delivers service that barely meets two-star standards. For example, I waited over an hour in the restaurant without receiving even a glass of water. Frustrated by the lack of attention, I chose to leave and order through a food delivery service. The waitstaff displayed no concern or apology for the delay, which was my first experience of such indifference. The rooms reflect the mediocrity often associated with two- or three-star...

« Ottimo »