Cher Julien, merci beaucoup de nous avoir évalué et de nous avoir laissé votre expérience !!

Merci beaucoup pour vos commentaires!!

Monsieur Davost, nous vous remercions beaucoup de nous avoir évalués, pour nous, répondre aux attentes de nos clients est notre objectif principal, nous espérons avoir votre visite dans la prochaine occasion !!

Dear Mr. Benoit, thank you very much for sharing your comments and rating us, it is very important for us to know the experience of our guests and visitors, we are very sorry for the inconvenience you had regarding the noise, however your request was resolved that same day at dawn, Since the alarm clock had been programmed by the previous guest, I would like to tell you that all our rooms in the Hotel are different, none of them are identical to the other. Some are smaller, others larger, and some have an internal view of our hotel, we make sure that each room is of good quality for your stay. We hope to have your visit again and to be able to meet your expectations.

Monsieur Remy,Nous vous remercions d'avoir laissé votre commentaire et vos observations sur votre séjour, pour nous il est essentiel de connaître l'expérience de nos hôtes et ainsi continuer dans l'amélioration continue, il est dommage que nous n'ayons pas répondu à vos attentes puisque notre objectif principal est de fournir une expérience agréable à nos hôtes et visiteurs,Nous sommes désolés que vous ayez eu cette mauvaise impression de nos services, chaque jour nous nous efforçons de fournir un service de haute qualité. En ce qui concerne la nourriture dans nos restaurants, nous apportons des améliorations continues pour que chaque jour soit meilleur, tout comme nos chambres, dans lesquelles nous avons inclus plus de services qui peuvent être à portée de main pour rendre votre séjour plus confortable.Nous serons très heureux de vous recevoir à nouveau et ainsi changer la perception que vous avez de notre service, veuillez considérer l'Hôtel de la Opera comme votre maison à Bogotá.

Monsieur André, merci beaucoup d'avoir pris le temps de nous évaluer, ce fut un grand plaisir de vous avoir avec nous ici à l'hôtel, nous espérons que vous nous donnerez l'occasion de vous rejoindre à nouveau lors d'une prochaine occasion, vous serez toujours les bienvenus !

Madame Agathe, nous vous remercions vivement de nous avoir qualifié, pour nous, répondre aux attentes de nos clients est notre principal objectif, nous espérons avoir votre visite lors d'une prochaine occasion !

Apreciado Natalie, muchas gracias por sus comentarios y calificación, lamentamos bastante que no hayamos colmado sus expectativas. Su opinion nos permite mejorar. Gracias por preferirnos

Merci beaucoup pour votre commentaire, on espere de vous revoir dans la prochaine fois!!!

Madame VéroniqueMerci beaucoup pour partager votre expérience avec nous, ça été un plaisir d'avoir votre visite, on espère de nous voir bien tôt!!!

Je veux remercier pour votre temps de partager votre experience sur notre hotel, nous sommes tres hereux de savoir que votre sejour a ètè super! Cordialement

Gracias por compartir su experiencia, sus comentarios nos ayudan a crecer como compañía.

Thank you for your time. For Hotel de la Opera and our staff it was a real pleasure to had had you with us. Our main interest is making of your visit a pleasant experience. On behalf of the Hotel staff, we reiterate our willingness to provide the excellent service you deserve.

Thank you for the time you take to leave your comment. We are pleased to have fulfilled your expectations. We will waiting for a next visit.

Dear Guest We appreciate the time you took to grade our services. We hope we can see you back, please consider Hotel de la Opera your home in Bogotá. Sincerely, Angela Barbosa Concierge

Thank you for your comments. We are glad to know that you found our location ideal for exploring La Candelaria and it was a pleasure for all the staff to provide you with excellent service. We are sorry that the food options were not to your liking. We appreciate your suggestions and hope to welcome you again and offer you a better experience in the future.

Mr. Ryan, Thank you for your comment!

we are very glad to know you liked the hotel and our service. we will review what happened with the shower caps, to avoid that situation again. thank you for your feedback, it helps us to be better every day!

気に入っていただけて嬉しいです！ コメントありがとうございます

Ms. Darlene, we are truly grateful for your beautiful comment about our hotel. It is a pleasure to know that you enjoyed your stay with us and that you appreciated every detail, from the friendliness of our staff to the comfort of the room and the delicious breakfast options. Your words fill us with joy and motivate us to continue providing memorable experiences to our guests. Thank you for choosing us and we hope to have you back soon!

Dear Douglas, we're delighted to hear that you enjoyed our hotel's ambiance, service, and great location. We hope to have the pleasure of hosting you again in the future."

Thank you for your comment Mr. Matthew, we are very happy to know that you enjoyed it, we hope to see you another time!

Dear Sara, Thank you for rating us!

Thanks for your comment! We are glad to know that you enjoyed our quiet and convenient location, close to everything in La Candelaria. We hope to see you again on your next visit.

Thank you for rating us Ms. Mireille!

Dear Mr. Matthew thank you so much for rating us!!

Madame Therese, nous vous remercions beaucoup de nous avoir évalués, pour nous, répondre aux attentes de nos clients est notre objectif principal, nous espérons avoir votre visite dans la prochaine occasion !!

Estimado Adrián, muchas gracias por su calificación!!

Estimado Sr.(a) Gracias por compartir su experiencia con nosotros, lamentamos bastante que nuestro SPA lo encontrara cerrado, siempre procuramos que nuestros huéspedes estén enterados de su horario antes de su llegada en nuestra carta de bienvenida, también lo puede evidenciar en el canal de reservas, por favor háganos saber cuando regresa y estaremos muy atentos a reservar un espacio para usted.

Dear Mr. Luis, For the Hotel de la Opera and the staff, your visit has been a real pleasure. I would like to remind you that air conditioning in Bogota is not necessary since we have a cold climate, even our hotel is equipped with heating so that you do not have problems with the temperature.Our main interest is to make your visit a pleasant experience. On our own behalf and on behalf of each of our hotel employees, we appreciate your comments and reiterate our desire to achieve excellence in the services offered."

Estimada Señora Eliana muchas gracias por su calificación!!

Dear Mr. Ryan, thank you very much for taking the time to rate us, it was a great pleasure to have you with us here at the Hotel, we hope you will give us the opportunity to accompany you again on a next occasion, you will always be welcome!

Dear Mr. Marc, thank you so much for rating us!!

Estimado José Luis, muchas gracias por sus comentarios!!

Dear Ms. Lisa, thank you very much for rating us and sharing your experience with us, it was a real pleasure to have your visit, these types of comments help us value our service, we hope to have your visit another time!!!

Dear Ms. Nuri, thank you very much for sharing your comments and rating us, it is very important for us to know the experience of our guests and visitors, we are very sorry about the noise, we always try to make unforgettable. We hope to have your visit again and to be able to meet your expectations.

Dear Guest, thank you very much for taking the time to rate us, it was a great pleasure to have you with us here at the Hotel, we hope you will give us the opportunity to accompany you again on a next occasion, you will always be welcome!

Dear Mr. Sung, we thank you very much for having rated us, for us, meeting the expectations of our clients is our main objective, we hope to have your visit in the next opportunity!!

Dear Mr. Ralf, thank you very much for taking the time to rate us, it was a great pleasure to have you with us here at the Hotel, we hope you will give us the opportunity to accompany you again on a next occasion, you will always be welcome!

Dear Ms. Silvia, thank you very much for your comments, we are very happy to know that you enjoyed it, we hope to see you another time!

Apreciada María Elsa, muchas gracias por sus comentarios, nos encanta escuchar las experiencias de nuestros huéspedes, siempre nos esmeramos por que cada detalle sea bien visto e importante, esperamos con ansias volver a contar con su visita y poder seguir siendo testigos de momentos inolvidables, por favor consideren el Hotel de la ópera su hogar en Bogotá!!

Dear Ms. Casey, we love hearing your opinions, thank you so much for letting us know that you enjoyed your visit to the Hotel and your experience, we hope to have your company on many more occasions, please consider Hotel de la Opera your Home in Bogotá!!

Dear Guest, thank you very much for taking the time to rate us, it was a great pleasure to have you with us here at the Hotel, we hope you will give us the opportunity to accompany you again on a next occasion, you will always be welcome!

Dear Mr. Emil, thank you so much for rating us, it was a real pleasure to have you here with us!!

Dear Mr. Gidon, thank you so much for your comments!!

Dear Mr. Michael, thank you very much for rating us and sharing your experience with us, it was a real pleasure to have your visit, these types of comments help us value our service, we hope to have your visit another time!!!

Dear Ms. Sandra, we regret the problems you had during your visit at the Hotel, however, thank you for let us know because that help us to improve and amend this kind of situations, on our own behalf and on behalf of each of our hotel employees, we appreciate your comments and reiterate our desire to achieve excellence in the services offered.