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Avis sur Diamond Of Bodrum

5 out of 5
Diamond Of Bodrum
Kumbahce Mh. Ataturk Cd No 136, Bodrum, Mugla

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 32 avis sur 96." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 96." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 96." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 96." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 96." "

7,2/10

Propreté

7,6/10

Personnel et service

6,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

4/10 Médiocre

antonio

Séjour de 7 nuits en mai 2022

2/10 Horrible

YASMINA

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Arnaque totale des l’arrivée on m’a donné une chambre sans fenêtre j’ai dû payer 70€ de plus pour avoir une chambre correcte avec fenêtre. Les repas du très bas de gamme. SPA Très cher excursions inintéressantes restaurant autour de l’hôtel des voleurs tous les prix exorbitants plus cher qu’à Londres alors qu’on est en Turquie. Bref très déçue de ce voyage je ne reviendrai plus dans cette région.
Séjour de 7 nuits en mai 2022
Réponse de DİAMOND OF BODRUM le 17 mai 2022
Merci beaucoup pour vos précieux avis. tout d'abord, nous sommes contrariés d'entendre vos vacances inconfortables. Votre réservation était une chambre promotionnelle, ce qui signifie qu'il n'y a pas de balcon. Vous avez effectué un surclassement en vue sur la mer et il y avait une différence de 70 €. Tous vos autres commentaires positifs et négatifs sont inclus dans nos rapports d'évaluation, et merci de créer l'opportunité de nous améliorer. Sachez que nous serons heureux de vous accueillir à nouveau dans notre hôtel lors de vos prochaines vacances. Salutations;

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel sympathique dans l'ensemble
Séjour de 9 nuits en juillet 2019

10/10 Excellent

Irfan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2019

10/10 Excellent

Agavni

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing food, staffing are very friendly.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personally, I needed some freetime away from work to R&R and found this the perfect fit. I could have peace and quiet or mingle if I wanted, I also enjoyed the entertainment provide each night. Staff were brilliant.
Séjour de 7 nuits en mai 2024

8/10 Bien

Munawar

Voyage en groupe
Very convenient located hotel but little run down , rooms very basic but breakfast was good .
Séjour de 1 nuit en avril 2024

8/10 Bien

Aya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The hotel is not 5 stars first of all, but could go under 4 stars category. The staff are so welcoming, so helpful and nice all over the hotel. The food was good and so tasteful, unlike the reviews. Dessert buffet was amazing. Everyday they have a different menu. Buffet 3 times a day, and huge variation that suits all people. The terrace and view is so good. The location is perfect, walking distance to center. Beach is so clean, hotel is quite big. The only thing I didn’t quite like was the room, toilet is so small, needs renovation, and maybe different shampoo and shower gels cause they were bad. The bed was not really comfortable, but it was okay. I would definitely go again every summer. It was a nice trip overall. Thank you
Séjour de 3 nuits en avril 2024

10/10 Excellent

Shane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Otelin konumu harika. Sakin ve kalabaliktan uzak ama merkeze 5 dakika yürüme mesafesi. Odalar temizdi, oda manzarası harikaydı. Kesinlikle memnun kaldım
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Oguz

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023

6/10 Satisfaisant

Ugurcan

Les points forts : Propreté et personnel et service
Great scenery and terrace bars. Very friendly staff. Food was very average. Rooms was tired and needs a freshening up.
Séjour de 5 nuits en septembre 2023

8/10 Bien

MARINA

Les points forts : Propreté
Centrally located, privatr beach and a daily fresh buffet.
Séjour de 3 nuits en septembre 2023

6/10 Satisfaisant

rafet

Voyage en famille
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Konaklamamız ultra herşey dahil olmasına rağmen otel bizden kişi başı 1000 TL ek ücret aldı, ödemezsek sadece kahvaltı hizmeti olacak denildi, şikayetçiyiz
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

EMRAH

Les points faibles : Propreté
konumu ve balkon manzarası çok güzel. otel eski, temizlik yetersiz, hizmet de vasat.
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

Cihan

Les points faibles : Confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

JACQUELINE

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Brider

Les points forts : Personnel et service
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Alessandra

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en août 2023

8/10 Bien

Oksana

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de serkan le 7 sept. 2023
Hello Dear Oksana,we will be glad to see you again in Diamond of Bodrum.Best regards,

10/10 Excellent

Yassine

Séjour de 1 nuit en juillet 2023
Réponse de serkan le 7 sept. 2023
Hello Dear Yassine,we will be glad to see you again in Diamond of Bodrum.Best regards,

10/10 Excellent

Tyurkyan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
top service! personeel was heel vriendelijk!
Séjour de 5 nuits en juillet 2023
Réponse de serkan le 7 sept. 2023
Hello Dear Tyurkyan,we will be glad to see you again in Diamond of Bodrum.Best regards,

10/10 Excellent

Nadir

Séjour de 1 nuit en août 2023
Réponse de serkan le 7 sept. 2023
Hello Dear Nadir,we will be glad to see you again in Diamond of Bodrum.Best regards,

8/10 Bien

Muharrem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de serkan le 7 sept. 2023
Hello Dear Muharrem,we will be glad to see you again in Diamond of Bodrum.Best regards,

10/10 Excellent

Sinem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location of the hotel is amazing; it's right in downtown. No other hotel can beat the Diamond of Bodrum in that sense. The staff are extremely kind and helpful as well.
Séjour de 5 nuits en juillet 2023
Réponse de serkan le 7 sept. 2023
Hello Dear Sinem,Thank you for your review.We will be glad to see you again in Diamond of Bodrum.Best regards,

6/10 Satisfaisant

Avi

Les points forts : Propreté et personnel et service
Overall ok
Séjour de 1 nuit en juillet 2023
Réponse de serkan le 7 sept. 2023
Hello Dear Avi,we will be glad to see you again in Diamond of Bodrum.Best regards,

6/10 Satisfaisant

Merve zeynep

Séjour de 4 nuits en juin 2023

10/10 Excellent

trevor

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel with lovely pool and beach area would definitely recommend but only fault is air con is rubbish
Séjour de 2 nuits en juin 2023
Réponse de Ihsan Canıtez le 9 juin 2023
Dear Trevor,Thank you for your review.We hope to welcoming you again at Diamond of Bodrum.Have a nice day.Best regards,

8/10 Bien

Kian

Les points forts : Propreté
The positive bits first. Staff were brilliant, very friendly and couldn’t do enough. Shout out to Omar at the desk who went over and above to help me. The hotel is immaculate and location is excellent. We paid to upgrade our room to a balcony/sea view which is worth the money. My son had a standard promo room which was small and dark but suited a teenager. The food would put me off returning to the hotel. I am not fussy but the AI buffet is poor. The saving grace is the snack bar on the ground floor, which is more of a mini restaurant that serves decent salads, burgers, pizza etc. Overall we had a great time and can’t complain for the money we paid. The staff are 5* although personally I’d rate it as a 3* in comparison to other place we’ve stayed.
Séjour de 4 nuits en mai 2023
Réponse de Ihsan Canıtez le 19 mai 2023
Dear Kian,Thank you for your review.We hope to welcoming you on your next vacation at Diamond of Bodrum.Have a nice day.Best regards,

10/10 Excellent

Kristina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great experience
This is a hotel with proffesionell service. Clean and asome food. Lived it
Séjour de 1 nuit en avril 2023
Réponse de Ihsan Canıtez le 20 avr. 2023
Dear Kristina,Thank you for your review.We hope to welcoming you on your next vacation at Diamond of Bodrum.Best regards,

8/10 Bien

Lakesha

Séjour de 4 nuits en septembre 2022

2/10 Horrible

Rrezarta

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was horrible, hotel is under poor management, no investment and always post old pictures of hotel to sell it. Not recommended at all. There's no seats by the beach. If you don't wake up at 7 morning to get one and stay there all day you will lose it.
Séjour de 5 nuits en septembre 2022
Réponse de GR le 9 sept. 2022
Hello Dear Rrezarta,We are upset to get your unsatisfiying comment howeverthe staff is always kind and helpfull to all our guests. The hotel is the same on our online pictures. You are right that there are limited seats on the beach as all other hotels. We have rule that the guests can reserve the seats on the beach or pool maximum one hour and if it is still reserved we are giving another guests. If the guests want the seats and if we don't have available seats we are getting their contact number for arranging the seats. When we applied this situation to you, you did not want to accept it. You kept reserving the seats 3 hours and you wanted the same seats from us. We offered you we can arrange you another seats but you didn't accept it. We always gave you solution but you didn't accept it you thought that you are just our guests and the other guests are irrevelant in your side. This was unacceptable.Best regards,Management

4/10 Médiocre

Asmaa

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The pictures of the rooms in the website are very different from the reality. Many of the personels were not professional, rude and agressive in their way of comminication. It is not worth the price and definetly not 5stars hotel. I won't give it more than 2 stars at max.
Séjour de 9 nuits en août 2022

4/10 Médiocre

Derartu H

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Well, when a hotel is meant 5 star my expectation
Well, when a hotel is garded as 5 star, I expect it to be 5 star not equal to 2 stars. This place was far from being 5 star. 1. I thought grading is international and wondering how they got their 5 stars grading? 2. the room was so dusty on the surfaces and the shower box as well. The garbage bin was so rusted entirely. 3. The size of the room was horrible. I asked the receptionist to upgrade me and I was told that all rooms are the same size which is not true. She added that I will be given another room only at the cost of €150/day on top of what I already paid. I called the website where I booked it from, they said that no-one answers at all. We didn’t have a space to put our luggages. You open the door, you literally fall on the bed. 4. The food was alright.
Séjour de 4 nuits en août 2022

6/10 Satisfaisant

Diana Marcela

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The hotel needs an update, I don’t think is a 5 stars hotel, the bed is hard, the pillows almost flat, the towels are broken and feels like carton when you dry your self, the mini bar has only water and food at the buffet is average, also very few people speak English, so communication is difficult.
Séjour de 4 nuits en juillet 2022
Réponse de GR le 9 sept. 2022
Thank you for taking the time to share your valuable comments with us.All your other positive and negative comments are included in our evaluation reports, and thank you for creating the opportunity to improve ourselves.We would like you to know that we will be glad to welcome you again in our hotel on your next holiday.Best regards;Management

10/10 Excellent

Armin

Séjour de 5 nuits en juillet 2022

10/10 Excellent

Sümeyye

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
gerne wieder. Alle freundlich. sauberes Hotel.
Séjour de 2 nuits en juin 2022
Réponse de Ihsan Canıtez le 30 juin 2022
Dear Sümeyye, Thank you for your evaluation. We hope we can welcome you again at Diamond of Bodrum soon. Have a nice day. Best regards,

2/10 Horrible

BULENT

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not my cup of tea
Séjour de 2 nuits en mai 2022
Réponse de Ihsan Canıtez le 30 juin 2022
Dear Bülent, Thank you for your evaluation. Have a nice day. Best regards,

6/10 Satisfaisant

Erhan

Les points faibles : Propreté et confort de la chambre
Séjour de 1 nuit en novembre 2021

10/10 Excellent

Arkadiusz

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 7 nuits en septembre 2021

8/10 Bien

Anita

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My third stay at this hotel and I enjoyed my trip very much. Location is excellent right in the center , close to shopping , and a private beach across the street. Some rooms are better than others and also with the wi fi , worked at some area’s better than others. Evening shows were reduced, some nights there was nothing to do. Food was ok , did not like the set up they had , where they put the food on your plate. I understand COVID is the reason but I have been to other all inclusive hotel and and that is not the case, hope one day it will be as it used to be. All that aside it is a great hotel.
Séjour de 10 nuits en août 2021

6/10 Satisfaisant

Murat

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en août 2021

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
This is definitely not a five stars hotel. The room and the corridors were not clean. They don’t clean the corners. Too many insects. The toilet and room look very old and need maintenance. Old furniture. Tv screen not clear. Wifi very good all around the property. No variety in the buffet food. Flies on the food. Location is amazing close to everything. Nice music around the pool. Pool is great. The views are superb. The supervisor Surkan was very helpful. The staff are very professional and friendly.
Séjour de 9 nuits en juillet 2021

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté
Very disappointed in the cleanliness of the room. Very dirty and so dusty they barely clean the floor even if we give tips. The corridors were also dirty. The food was average in the buffet restaurant… dinners better than lunches… many times we notice flies all over the food!!! The a la carte restaurant on the ground floor is much better and cleaner but only available for snacks/lunch time. Apart from this the views from the hotel terraces and reception were breathtaking! The location is the best thing in this hotel. It is close to the local shops and marina. Restaurants all around. Staff were polite and nice especially Surkan in the reception who was very helpful and could speak English and French very well.
Séjour de 8 nuits en juillet 2021

6/10 Satisfaisant

Farzin

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Hotel management need to be reorganised
We stayed there 4 nights Family trip. Positive points: The best location at the heart of the city. They changed our room to better one without extra charge, appreciated Very good DJ at the evening Cheaper price in comparison with other 5 star hotels in that area Friendly staff who had very hard job in 12 hours working time, without rotation Negative points: Poor room service due to lack of staff, only one person for each floor, every day!!!! Terrible room air conditioning, it didn't work 3-7 every morning, noisy and unstable Lack in quantity of staff in reception/restaurant/guest relation/room service.... Small pool and very limited beach... Terrible food , and dirty glasses and dishes at restaurant Low quality local drinks, only!! The hotel, is not really 5 star hotel.
Séjour de 4 nuits en juillet 2021

10/10 Excellent

Newsha

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Min oplevelse på Diamond of Bodrum
Det er min anden gang, at jeg besøger dette hotel. Det har endnu engang været en uforglemmelig oplevelse. De har ansat en person til, at evaluere kundernes tilfredshed på hotellet, hvilket giver en tryghed. Vi havde nogle gå punkter, som vi ikke helt var tilfreds med, hvilket blev løst på kort tid. Derudover er maden rigtig fin på hotellet.
Séjour de 5 nuits en juillet 2021

8/10 Bien

MURAT

Voyage en famille
Les points forts : Propreté et personnel et service
Otelin konumu harika. Ancak plajda iyi bir duzenleme gerekli. Odalarda da yenileme sart. Buna ragmen iyiydi. Havuz cevresinde gölgelik alanlar yaratilmali. Icecekler karton bardaklarda cok iyi durmuyor. Personel ve konsept guzeldi.
Séjour de 3 nuits en juin 2021
Réponse de DIAMOND OF BODRUM le 29 juin 2021
Murat Bey Merhaba; Vakit ayırıp değerli yorumlarınızı bizimle paylaştığınız için teşekkür ederiz. Tüm olumlu ve olumsuz yorumlarınız değerlendirme raporlarımıza alınmakta olup, kendimizi geliştirme fırsatı yarattığınız için ayrıca teşekkürler. Bir sonraki tatilinizde sizleri tekrar otelimizde ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz. Saygılarımızla;

8/10 Bien

MURAT

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
sliten hotell
Platsen är mycket bra men hotellet behöver en omfattande renovering.
Séjour de 1 nuit en octobre 2020

10/10 Excellent

emely

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
best of the best
Amazing place had a very lovely stay.
Séjour de 1 nuit en octobre 2020
Réponse de ümit le 19 oct. 2020
hello dear Emely, thank you very much for your feedback.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bar
Ilgi cok iyiydi havuzbasi barinda calisan arkadaslar.
Séjour de 1 nuit en octobre 2020
Réponse de ümit le 19 oct. 2020
merhaba, çok teşekkür ederiz güzel yorumunuz için.

8/10 Bien

Walter

Les points forts : Propreté et personnel et service
Excellent but not perfect
It was really great with the view, the food is EXCELLENT, However, we are not happy about the condition of the rooms, the Aircondition is not cooling, even when we complained, Yet it wasn't cooling at all, also, there was no tooth paste on the rooms, they claimed because of Covid-19, I don't know why! the rooms are large but the bed is poor, very very poor! too low and the mattress is very low for such hotel, the bathroom is too tight, I think if the management can look into the Aircondition in all the rooms, Internet and fix the bed situation the hotel would be EXCELLENT, The staffs of the hotel are Just from another planet, they are WONDERFUL, Helpful, respectful and they do their jobs so well in the restaurant
Séjour de 3 nuits en octobre 2020