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Avis sur Hotel Vista Mar

3 out of 5
Hotel Vista Mar
Avenida Norte y Finales de, Calle 5ta, Bocas del Toro, Bocas del Toro

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 4 avis sur 25." "
Note des voyageurs de 8 (Bien), d’après 11 avis sur 25." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 25." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 25." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 25." "

7,4/10

Propreté

7,6/10

Personnel et service

6,4/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

8/10 Bien

Philippe

Séjour de 4 nuits en mars 2023

6/10 Satisfaisant

Elizabeth

Les points faibles : Propreté
Séjour de 2 nuits en février 2024

4/10 Médiocre

meryem

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Zimmer hat nach Schimmel gerochen
Séjour de 3 nuits en février 2024

6/10 Satisfaisant

Fernando Abdelnour

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
En general es un hospedaje regular.
Séjour de 2 nuits en juillet 2023

4/10 Médiocre

Roger

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
No vale lo que se paga
Decepcionante ver un hotel que te den paños y toallas de manos desgarradas , televisión de vieja tecnología y con mensaje que se va a suspender por falta de pago, deberían avisar que no ofrecen almuerzo ya que un día bajamos a almorzar y estaba toda la zona cerrada,
Séjour de 5 nuits en juillet 2023

8/10 Bien

Raquel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Leslie

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Definitely a place I would return to and recommend, awesome service, very nice family environment, the staff where very professional and accommodating, thanks to owner as well which was present during the visit. Blessings.
Séjour de 2 nuits en juin 2023

8/10 Bien

LISBET

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023

4/10 Médiocre

ORLANDO

Voyage en famille, Voyage en groupe
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
I was disappointed with this hotel. No body at the front desk, when he apeared he did not know what he was doing, room was very small, bar or restaurant was closed and the area was very broken down,
Séjour de 2 nuits en avril 2023
Réponse de Lissette Arana Manager le 1 mai 2023
Good afternoon, Currently the hotel is under constant remodeling and maintenance we miss your comments on the other hand, when I asked you the reason for your withdrawal, you told me that your wife was not comfortable with the hotel because the bar and restaurant was closed, previously at check in you had indicated that yes, we opened at 5:00 pm. m. dinners and the bar from 4:00 p.m. onwards we offer happy hours, from 4:00 p.m. to 7:00 p.m. in the morning it is open for breakfast included in the rate.It was never mentioned to you that it was closed, you mentioned that your wife did not feel very safe even though I offered her the safe deposit box service.You did not stay at the hotel for even 15 minutes to be able to evaluate the hotel's service in such a short time.

8/10 Bien

Nery

Séjour de 2 nuits en avril 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Needs to be renovated.
This hotel was a 7 minute walk from the water taxi and a 5 minute walk to town. Hotel had a restaurant with good prices but we opted to eat elsewhere. Staff were kind and friendly. The room was a bit small for 3 adults and a baby but it was fine (we stayed in the multiple bed room). A/c worked wonderfully but there was a green light that lit up all night. It was bothersome. The ceilings can be remodeled as there are holes. The bathroom was tiny and had mold/mildew. Never got any warm water and the pressure was very weak. It was challenging to wash the sand off. Overall this hotel, in our opinion, should have been priced closer to $50 a night. Hotels.com couldn’t get us a partial refund and we couldn’t cancel as the deadline had passed. We made due and it’s fine if you’re planning to be out most of the day.
Séjour de 1 nuit en mars 2023

8/10 Bien

Dino

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Desayuno bueno de frutas
Séjour de 1 nuit en mars 2023

8/10 Bien

Linda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really liked the location of this property. The staff were helpful. We'd come again.
Séjour de 3 nuits en février 2023

10/10 Excellent

Abel

Séjour de 2 nuits en janvier 2023

2/10 Horrible

George

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Orbitz sold us a room that was booked was left out in the street thanks never again will l us your service’s and I will let others be aware
Séjour de 2 nuits en janvier 2022
Réponse de Lissette Arana Manager le 2 avr. 2023
This guest left the room completely destroyed, he lost the key, his bad sharing affected the other guests, I don't know how we could allow him to stay for his entire stay. You requested to reserve one more night and that is why we denied it. We did not call the police because when we were about to do so you took your things and left.

6/10 Satisfaisant

christopher

Les points forts : Personnel et service
they were doing renovations to the lobby so a bit noisy and a bit dusty
Séjour de 4 nuits en mars 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
pleasant stay
We found this hotel to be adequate for our stay. The location is on the waterfront which was lovely for the breakfast as well as any time during the day to hang out. There was also a sitting area on the second floor which we used daily during our stay as the rooms were small and did not have seating. The breakfast was fresh and plentiful and the coffee was good and the serving staff was very accommodating. The wifi worked very well. The beds were ok and we did have a bar frig in our room. We didn’t use our balcony as it was small and overlooked a gutter. The location is good and Bocas del Toro is a very walkable town. We had easy access to restaurants, bakeries, grocery stores and other sites and services. The town seemed very safe And although we felt safe we wondered about the overnight security at the hotel.
Séjour de 6 nuits en janvier 2020
Réponse de Mrs Lissette Arana le 27 févr. 2020
Dear guest thank you for your detailed review. We are glad you were able to enjoy our waterfront terrace and the service of our restaurant. Definitely Bocas Town is very walkable. We are glad you had a good holiday with us. Regards

8/10 Bien

Alberto

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Mi estadía
La televisión era super pequeña y no era pantalla plana. La administra muy seria y apática.
Séjour de 3 nuits en février 2020
Réponse de Lisette Arana- Administradora. le 10 févr. 2020
Muchas gracias por sus comentarios y sugerencias. Saludos desde Bocas del Toro

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en janvier 2020
Réponse de Mrs Lissette, Manager le 3 févr. 2020
Thanks for taking the time to leave a review for us. We are glad you had a nice stay. Kind Regards

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de Lissette Arana , encargada le 18 oct. 2019
Gracias por dejar una evaluación de su experiencia. Nos hubiese encantado recibir sus comentarios sobre lo que podemos mejorar. Esperamos poder atenderle nuevamente. Saludos!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perdimos un vuelo y Llegamos muy noche aún así nos recibieron de maravilla agradable lugar casa antigua pero muy bonita
Séjour de 1 nuit en septembre 2019
Réponse de Sra Lisette -Hotel Vista Mar le 14 oct. 2019
Muchas gracias por sus comentarios, Fue un placer atenderle durante su estadía. Saludos de todo nuestro equipo

10/10 Excellent

Ginger

Les points forts : Propreté, personnel et service, confort de la chambre
Clean and comfortable
The hotel is older and in need of a few repairs but overall very clean and comfortable. The staff was very friendly! I was sick for most of my stay and the ladies were very helpful.
Séjour de 1 nuit en juillet 2019
Réponse de Lisette Arana le 16 juil. 2019
Thank you, Mrs Ginger, we are glad you were comfortable although you were not feeling well. It was a pleasure for us to have you at Vista Mar. Hope you come back to visit us another time. Kind regards

2/10 Horrible

Elias

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pesimoooooo
Muy malo
Séjour de 2 nuits en mars 2019
Réponse de Hotel Vista Mar le 13 juin 2019
Lamentamos que su estadía no haya sido lo que esperaba. Hubiese sido importante para nosotros saber que ocurrió para poder enmendarlo y mejorar. Nuevamente nuestras disculpas.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 2 nuits en avril 2019
Réponse de Hotel Vista Mar le 13 avr. 2019
Thank you for leaving a review about our accommodation. Kind Regards