Plage privée à proximité, sable blanc, navette gratuite vers la plage

Avis sur Cloister at The Boca Raton

4 out of 5
Cloister at The Boca Raton
501 E Camino Real, Boca Raton, FL

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 568 avis sur 942." "
Note des voyageurs de 8 (Bien), d’après 201 avis sur 942." "
Note des voyageurs de 6 (Satisfaisant), d’après 97 avis sur 942." "
Note des voyageurs de 4 (Médiocre), d’après 42 avis sur 942." "
Note des voyageurs de 2 (Horrible), d’après 34 avis sur 942." "

9,0/10

Propreté

9,0/10

Personnel et service

9,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 Bien

frederic

Séjour de 1 nuit en février 2024

10/10 Excellent

Lionel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très belles prestations
Trèx beau complexe, suite junior dans la tour avec vue ocean, plutôt pas mal 😀 Restauration excellente mais un peu cher. Service impecable.
Réponse de Matt L. le 28 juin 2018
Thank you! Please come and visit us again soon!

10/10 Excellent

Louis-philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Rick le 6 févr. 2016
Dear Louis-philippe, Thank you very much for taking a moment to rate your experience at the Boca Raton Resort & Club. I look forward to welcoming you back!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre

10/10 Excellent

lulu, St Savournin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sacrés bungalows
Superbe hôtel , magnifique à notre arrivée !!!! Et à la portée de toutes les bourses ! Nous , étions en bungalows , bonjour le luxe pour des bungalows , ce ne sont pas les mêmes en Europe , lol Avons très apprécié et c'est le paradis des golfeurs aussi , nous avons été au complexe au bord de mer .... ouaw très beau aussi !!!! A faire , je le recommande fortement , bravo !

8/10 Bien

Fabiola

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The resort was beautiful and clean. The concierge was very helpful when need a clarification on activities. The back of the resort had the water view, boats and comfortable seats to relax and watch the view /sunset/sunrise . All staff would greet you while walking around. The accommodation to take you to the beach was great . The shopping stores had nice items and prices were fair. HEADS UP. If you don’t want to spend $ do not go there, it’s not for you . The resort is high class and get ready to spend money and I didn’t mind at all . It was worth it but except for the room service. Negative : Honestly the food was not great at all. I will not do room service again. The burgers were salty, ketchup was old it turn dark brown tasted yaky and the ice cream tasted like they had it . for years . Positive: the 2 restaurants had dinner the food was delicious. ( principessa and Japanese Bocce ) breakfast at Sadelle’s was delicious. Again for 2 people i spent over $200 so be ready. Positive about my room was clean : accommodated with snacks, drinks, coffee, a safe; white robes , sandals ,shampoo and conditioner ( smelled very nice). Negative about room: my windows were directly seeing the lot where the cars were driving/coming from the front of the resort. It felt a bit scary since at anytime if a person lost control ( my butt is finished lol). You couldn’t hear but headlights was no so great. Next time they need to give me a better room view and I’ll give a 5
Séjour de 2 nuits en mai 2024
Réponse de Daniel A. Hostettler, President and CEO le 23 mai 2024
Dear Ms. Bouchette,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. It is wonderful to hear that you enjoyed the beauty and cleanliness of our resort, found our concierge helpful, and appreciated the intracoastal views and comfortable seating areas near our marina. We are also delighted that our team made you feel welcome and that you enjoyed the convenient transportation to the Beach Club, as well as our refined shopping experiences.We appreciate your candid feedback regarding room service. We are sorry to hear that the food provided did not meet your expectations. Your comments are being shared with our culinary team to ensure any necessary improvements are made. However, we are glad to know you enjoyed your dining experiences at Principessa, Japanese Bocce Club, and Sadelle’s.We are also pleased to hear that you found your room clean and well-equipped with amenities. However, we regret that the view from your room fell short of expectations. We greatly appreciate your feedback, and will take your comments into consideration as we continuously strive to improve our offerings.We look forward to hosting you once again and providing another enjoyable experience. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

6/10 Satisfaisant

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Daniel A. Hostettler, President and CEO le 20 mai 2024
Dear Mr. Clinton,Thank you for sharing your feedback on your recent stay at The Boca Raton. We regret to learn that your experience with us did not meet your expectations and extend our sincere apologies for any inconvenience caused. We would be very glad to hear more about your experience so we may address your concerns promptly, so please feel free to reach out to our direct line for immediate assistance. Please request to be directed to our Quality Assurance team. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Daniel A. Hostettler, President and CEO le 14 mai 2024
Dear Mr. Bense,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

6/10 Satisfaisant

Vadim

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Kulishevskiy,Thank you for sharing your feedback on your recent stay at The Boca Raton. We regret to learn that your experience with us did not meet your expectations and extend our sincere apologies for any inconvenience caused. We would be very glad to hear more about your experience so we may address your concerns promptly, so please feel free to reach out to our direct line for immediate assistance. Please request to be directed to our Quality Assurance team. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Daniel A. Hostettler, President and CEO le 14 mai 2024
Dear Ms. Lapadula-Altman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

2/10 Horrible

Heather

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
I stayed at The Cloister part of the resort for the first time. Normally I stay at the beach club but it’s under renovation and I have stayed in the tower as well. Let me tell you what a mistake that was. I traveled with a family of 6 and got two rooms, but the one my son was in was a mild infested gross room. He actually got sick from the mold since he has allergies to it. They did change my room but moved it on the opposite side of the resort and my view was of an alley which my original room I booked estate view. All they offered was an hour later check out which we left way before. As you walk the hallways you can smell the musty mold and for what they charge for the rooms it’s a shame. We spent so much there at the resort for example dinners were between $700-850 for one and my son was sick and didn’t even enjoy half of our family trip because he was in the room sick from the mold. The cloister is old and run down. It’s a beautiful hotel but needs major renovation on that part. Also, on Friday we went to the pool and we needed 6 chairs and we were turned away because they only had one chair left. Crazy for what I paid. Could not even go relax at the pool!
Séjour de 4 nuits en avril 2024

8/10 Bien

Jon, Morristown

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Restaurants are very expensive. Italian restaurant was disappointing but the others were good.
Séjour de 5 nuits en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 29 avr. 2024
Dear Mr. Green,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are pleased to hear that you enjoyed some of our dining venues, however, we sincerely apologize for the disappointment you experienced at Principessa. We regret that Principessa did not meet your expectations, and appreciate your candid feedback. Your comments will be shared with our culinary teams to address any areas for improvement promptly, including those related to pricing overall.Thank you for choosing us, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Nick

Séjour de 2 nuits en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Olah,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

phyllis

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful surroundings! Great views, restaurants, beach access!
Séjour de 2 nuits en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 19 avr. 2024
Dear Ms. Ferraioli,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are delighted to hear that you enjoyed the beautiful surroundings, stunning views, and the various dining options available at our resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Jon, Syosset

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Place is wonderful
Séjour de 3 nuits en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 18 avr. 2024
Dear Mr. Halpern,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and appreciate your positive comments. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

yase

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 avr. 2024
Dear Ms. Nahle,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Alexander, Delray neach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome stay
Séjour de 2 nuits en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 11 avr. 2024
Dear Mr. Prokhorov,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Danit

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 avr. 2024
Dear Ms. Zamir,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Andrew

Voyage en famille
Beautiful Hotel and Impeccable Service. We Stay at Madinat Jumeriah Dubai every year and this hotel is now firmly on our list of places to stay.
Séjour de 3 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 8 avr. 2024
Dear Mr. Barnett,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are thrilled to hear that you found our resort to be beautiful and our service impeccable. It means a lot to us that you would include us on your list of preferred places to stay. We strive to provide an exceptional experience for all our guests, and it is truly rewarding to know that we met your expectations.We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 8 avr. 2024
Dear Mr. Skierkier,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

8/10 Bien

Maria, Chicago

My room had cockroaches. I reported it and the roach was still there. Only after I reported again did they clean it up. The next day, another roach. When I checked in, I asked to be upgraded. The young lady serving me said she did not think that would be a problem. After half an hours wait, while she checked with her supervisor, I was told it would $2000 a night more. The bell boy told me he never saw anyone have to wait so long to get to their room. I am elderly, travel alone and feel this was senior bias.
Séjour de 5 nuits en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Ochs,Thank you for sharing your feedback on your recent stay at The Boca Raton. We sincerely apologize for the unacceptable experience you encountered during your visit.We deeply regret any inconvenience caused by your guestroom experience. To ensure that this concern is appropriately addressed, we kindly request that you reach out to our direct line and request to be connected with our Quality Assurance team.Regarding your request for an upgrade, we apologize for the miscommunication and any discomfort caused during that process. We understand how important it is to feel comfortable and accommodated during your stay and we aim to make each guest feel that way. We will thoroughly review these aspects to ensure improved communication and efficiency in handling such requests.Your feedback is invaluable to us, and we take your concerns seriously. We would appreciate the opportunity to regain your trust and welcome you back for a more pleasant stay in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 1 avr. 2024
Dear Mr. Weissman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Ms. Bouslog,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Rachel

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a nice, beautiful relaxing stay!
Séjour de 2 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Ms. Grobler,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know that you enjoyed a relaxing stay with us. We look forward to hosting you once again and providing you with another enjoyable experience in the future.Warm Regards,

10/10 Excellent

Marlon

Séjour de 1 nuit en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Mr. Rosenberg,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Clay J

Séjour de 1 nuit en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Mr. Landry,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Irina

Séjour de 2 nuits en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Ms. Rusev,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Caroline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a fantastic stay at the cloister! Roody checked us in and was very helpful throughout our stay. The amenities were top notch, the pools were clean and the boat shuttle over to the beach was very convenient. We ate at a few of the restaurants while on site and had delicious meals! The drinks were also great!
Séjour de 2 nuits en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 4 mars 2024
Dear Ms. Dobrzynski,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. It is amazing to hear about the excellent service provided by Roody throughout your visit, as well as your enjoyment of the amenities offered across the resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
One of the best there is!
Séjour de 1 nuit en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 26 févr. 2024
Dear Mr. Buchwald,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your thoughtful comments, and look forward to welcoming you back for another exceptional stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

2/10 Horrible

mike

Séjour de 3 nuits en février 2024

10/10 Excellent

Dagmar

Séjour de 1 nuit en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Ms. Golub, Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

8/10 Bien

cheryl

Séjour de 1 nuit en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Ms. Good,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Oliva,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

r m

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Reinauer,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Alla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Digilova,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

6/10 Satisfaisant

Daniel, Mendham

Voyage en couple
Les points faibles : Personnel et service
The place is quite dated and in bad need for a renovation. Services are decent but service fees and tips required all over the place make the experience quite unpleasant - you feel like you are there just to pay others…
Séjour de 5 nuits en janvier 2024

2/10 Horrible

Lisa

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
Disappointed
Total disappointment, from worn looking accommodations, to body fluid stain on sheets, to uncomfortable mattress, to location away from the beach, this hotel is not worth the price or worthy of the hype it creates trying to position itself as a luxury resort. Too many great places to stay in Florida to be disappointed in a place like the Boca Raton.
Séjour de 1 nuit en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 1 févr. 2024
Dear Ms. Passi,We understand the importance of addressing concerns promptly and want to express our regret that you did not feel comfortable during your stay. We encourage our guests to bring any issues to our attention while on the property so that we can take immediate action to address and resolve them. Your satisfaction is our priority, and we would have welcomed the opportunity to make things right for you during your stay had we been aware. We sincerely apologize for any inconvenience caused, and we would appreciate the chance to speak with you further about your experience. If you would be willing to provide more details or discuss your concerns, please feel free to contact our team. Your insights are invaluable in helping us improve our services and facilities.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Herbert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luxurious. Easy. Relaxing
Séjour de 3 nuits en janvier 2024
Réponse de Shona le 30 janv. 2024
Dear Mr. Weiss,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Bruno

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnificent property and staff.
Séjour de 3 nuits en janvier 2024
Réponse de Shona le 26 janv. 2024
Dear Mr. Ciaglia,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your kind comments, and look forward to welcoming you back for another wonderful stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Ellen

Voyage en famille
Les points forts : Équipements
Beautiful property
Séjour de 2 nuits en janvier 2024
Réponse de Shona le 25 janv. 2024
Dear Ms. Mchugh,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your kind comments, and look forward to welcoming you back for another enjoyable experience in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Craig

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Shona le 25 janv. 2024
Dear Mr. Corso,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Harvey

Séjour de 1 nuit en janvier 2024
Réponse de Shona le 23 janv. 2024
Dear Mr. Caspin,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Astrid

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en janvier 2024
Réponse de Shona le 18 janv. 2024
Dear Ms. Rosner,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Ginna

Les points forts : Propreté
Séjour de 2 nuits en janvier 2024
Réponse de Shona le 18 janv. 2024
Dear Ms. Gardner,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Robert J, PLYMOUTH

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 4 nuits en janvier 2024
Réponse de Shona le 18 janv. 2024
Dear Mr. Jeannotte,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Refined hotel with professional staff and clean rooms and super comfortable beds, it was our first time staying there but it won't be the last
Séjour de 1 nuit en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear valued guest,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are thrilled to hear that you found our team professional, our rooms clean, and beds comfortable. We are delighted that your first stay with us was memorable and look forward to welcoming you back for many more visits in the future. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

8/10 Bien

William F.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THE PROPERTY IS BEAUTIFUL AND THE STAFF IS EXCELLENT! STAYED THERE MANY TIMES JAN 3 - 8 2024. THE FOOD PRICES ARE OUTRAGEOUS. BREAKFAST FOR TWO - $100.00 DINNER FOR TWO WITH ONE DRINK - $200.00 LUNCH FOR TWO - $90.00 PARKING $60.00 PER NIGHT. RESORT FEE - $45.00 PER NIGHT.ROOM CHARGE TAX - $40.56 - RESORT CHARGE TAX - $5.85.IF YOU STAY FOR FIVE DAYS WOULD COST 5-6K
Séjour de 3 nuits en janvier 2024
Réponse de Shona le 11 janv. 2024
Dear Mr. Gilbert,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and sincerely appreciate your kind comments about our team and property. We strive to offer a balance between quality and value, and your input helps us to continually assess these aspects to ensure enjoyable stays for our guests. We understand your concerns about the pricing of various resort charges, as well as food and beverages costs, and will ensure that our team addresses them appropriately. We deeply value your loyal patronage, and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Shana

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Classic
Séjour de 1 nuit en janvier 2024
Réponse de Shona le 11 janv. 2024
Dear Ms. Martin,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Lauren

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Lomnitzer,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer