Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
9,2/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
14 févr. 2024
Séjour de 1 nuit en février 2024
10/10 Excellent
Lionel
5 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très belles prestations
Lionel
Réponse de Matt L. le 28 juin 2018
Thank you! Please come and visit us again soon!
10/10 Excellent
Louis-philippe
27 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Louis-philippe
Réponse de Rick le 6 févr. 2016
Dear Louis-philippe,
Thank you very much for taking a moment to rate your experience at the Boca Raton Resort & Club. I look forward to welcoming you back!
8/10 Bien
Voyageur vérifié
26 nov. 2013
Les points forts : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
10/10 Excellent
lulu, St Savournin
4 sept. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sacrés bungalows
lulu
8/10 Bien
Fabiola
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fabiola
Séjour de 2 nuits en mai 2024
Réponse de Daniel A. Hostettler, President and CEO le 23 mai 2024
Dear Ms. Bouchette,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. It is wonderful to hear that you enjoyed the beauty and cleanliness of our resort, found our concierge helpful, and appreciated the intracoastal views and comfortable seating areas near our marina. We are also delighted that our team made you feel welcome and that you enjoyed the convenient transportation to the Beach Club, as well as our refined shopping experiences.We appreciate your candid feedback regarding room service. We are sorry to hear that the food provided did not meet your expectations. Your comments are being shared with our culinary team to ensure any necessary improvements are made. However, we are glad to know you enjoyed your dining experiences at Principessa, Japanese Bocce Club, and Sadelle’s.We are also pleased to hear that you found your room clean and well-equipped with amenities. However, we regret that the view from your room fell short of expectations. We greatly appreciate your feedback, and will take your comments into consideration as we continuously strive to improve our offerings.We look forward to hosting you once again and providing another enjoyable experience. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
6/10 Satisfaisant
Andrew
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrew
Séjour de 3 nuits en mai 2024
Réponse de Daniel A. Hostettler, President and CEO le 20 mai 2024
Dear Mr. Clinton,Thank you for sharing your feedback on your recent stay at The Boca Raton. We regret to learn that your experience with us did not meet your expectations and extend our sincere apologies for any inconvenience caused. We would be very glad to hear more about your experience so we may address your concerns promptly, so please feel free to reach out to our direct line for immediate assistance. Please request to be directed to our Quality Assurance team. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Daniel
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en mai 2024
Réponse de Daniel A. Hostettler, President and CEO le 14 mai 2024
Dear Mr. Bense,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
6/10 Satisfaisant
Vadim
6 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Vadim
Séjour de 2 nuits en mai 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Kulishevskiy,Thank you for sharing your feedback on your recent stay at The Boca Raton. We regret to learn that your experience with us did not meet your expectations and extend our sincere apologies for any inconvenience caused. We would be very glad to hear more about your experience so we may address your concerns promptly, so please feel free to reach out to our direct line for immediate assistance. Please request to be directed to our Quality Assurance team. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Ashley
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ashley
Séjour de 2 nuits en mai 2024
Réponse de Daniel A. Hostettler, President and CEO le 14 mai 2024
Dear Ms. Lapadula-Altman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
2/10 Horrible
Heather
Voyage en famille
28 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Heather
Séjour de 4 nuits en avril 2024
8/10 Bien
Jon, Morristown
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jon
Séjour de 5 nuits en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 29 avr. 2024
Dear Mr. Green,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are pleased to hear that you enjoyed some of our dining venues, however, we sincerely apologize for the disappointment you experienced at Principessa. We regret that Principessa did not meet your expectations, and appreciate your candid feedback. Your comments will be shared with our culinary teams to address any areas for improvement promptly, including those related to pricing overall.Thank you for choosing us, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Nick
21 avr. 2024
Nick
Séjour de 2 nuits en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Olah,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
phyllis
Voyage en famille avec de jeunes enfants
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
phyllis
Séjour de 2 nuits en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 19 avr. 2024
Dear Ms. Ferraioli,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are delighted to hear that you enjoyed the beautiful surroundings, stunning views, and the various dining options available at our resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Jon, Syosset
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jon
Séjour de 3 nuits en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 18 avr. 2024
Dear Mr. Halpern,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and appreciate your positive comments. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
yase
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
yase
Séjour de 1 nuit en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 avr. 2024
Dear Ms. Nahle,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Alexander, Delray neach
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alexander
Séjour de 2 nuits en avril 2024
Réponse de Daniel A. Hostettler, President and CEO le 11 avr. 2024
Dear Mr. Prokhorov,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Danit
10 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Danit
Séjour de 5 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 avr. 2024
Dear Ms. Zamir,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Andrew
Voyage en famille
5 avr. 2024
Andrew
Séjour de 3 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 8 avr. 2024
Dear Mr. Barnett,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are thrilled to hear that you found our resort to be beautiful and our service impeccable. It means a lot to us that you would include us on your list of preferred places to stay. We strive to provide an exceptional experience for all our guests, and it is truly rewarding to know that we met your expectations.We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
David
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 8 avr. 2024
Dear Mr. Skierkier,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
8/10 Bien
Maria, Chicago
28 mars 2024
Maria
Séjour de 5 nuits en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Ochs,Thank you for sharing your feedback on your recent stay at The Boca Raton. We sincerely apologize for the unacceptable experience you encountered during your visit.We deeply regret any inconvenience caused by your guestroom experience. To ensure that this concern is appropriately addressed, we kindly request that you reach out to our direct line and request to be connected with our Quality Assurance team.Regarding your request for an upgrade, we apologize for the miscommunication and any discomfort caused during that process. We understand how important it is to feel comfortable and accommodated during your stay and we aim to make each guest feel that way. We will thoroughly review these aspects to ensure improved communication and efficiency in handling such requests.Your feedback is invaluable to us, and we take your concerns seriously. We would appreciate the opportunity to regain your trust and welcome you back for a more pleasant stay in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Michael
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 3 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 1 avr. 2024
Dear Mr. Weissman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Laura
21 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laura
Séjour de 6 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Ms. Bouslog,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Rachel
Voyage en famille avec de jeunes enfants, Voyage en groupe
20 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rachel
Séjour de 2 nuits en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Ms. Grobler,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know that you enjoyed a relaxing stay with us. We look forward to hosting you once again and providing you with another enjoyable experience in the future.Warm Regards,
10/10 Excellent
Marlon
5 mars 2024
Marlon
Séjour de 1 nuit en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Mr. Rosenberg,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Clay J
2 mars 2024
Clay J
Séjour de 1 nuit en mars 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Mr. Landry,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Irina
29 févr. 2024
Irina
Séjour de 2 nuits en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Ms. Rusev,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Caroline
Voyage en famille
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Caroline
Séjour de 2 nuits en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 4 mars 2024
Dear Ms. Dobrzynski,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. It is amazing to hear about the excellent service provided by Roody throughout your visit, as well as your enjoyment of the amenities offered across the resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
David
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 26 févr. 2024
Dear Mr. Buchwald,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your thoughtful comments, and look forward to welcoming you back for another exceptional stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
2/10 Horrible
mike
19 févr. 2024
mike
Séjour de 3 nuits en février 2024
10/10 Excellent
Dagmar
17 févr. 2024
Dagmar
Séjour de 1 nuit en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Ms. Golub, Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Alexander
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alexander
Séjour de 1 nuit en février 2024
8/10 Bien
cheryl
8 févr. 2024
cheryl
Séjour de 1 nuit en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 25 mars 2024
Dear Ms. Good,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Denise
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Denise
Séjour de 1 nuit en février 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Oliva,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
r m
Voyage en famille
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
r m
Séjour de 1 nuit en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Mr. Reinauer,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Alla
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alla
Séjour de 5 nuits en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Digilova,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
6/10 Satisfaisant
Daniel, Mendham
Voyage en couple
31 janv. 2024
Les points faibles : Personnel et service
Daniel
Séjour de 5 nuits en janvier 2024
2/10 Horrible
Lisa
Voyage en famille
31 janv. 2024
Les points faibles : Propreté, personnel et service, confort de la chambre
Disappointed
Lisa
Séjour de 1 nuit en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 1 févr. 2024
Dear Ms. Passi,We understand the importance of addressing concerns promptly and want to express our regret that you did not feel comfortable during your stay. We encourage our guests to bring any issues to our attention while on the property so that we can take immediate action to address and resolve them. Your satisfaction is our priority, and we would have welcomed the opportunity to make things right for you during your stay had we been aware. We sincerely apologize for any inconvenience caused, and we would appreciate the chance to speak with you further about your experience. If you would be willing to provide more details or discuss your concerns, please feel free to contact our team. Your insights are invaluable in helping us improve our services and facilities.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Herbert
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Herbert
Séjour de 3 nuits en janvier 2024
Réponse de Shona le 30 janv. 2024
Dear Mr. Weiss,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Bruno
Voyage en famille
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruno
Séjour de 3 nuits en janvier 2024
Réponse de Shona le 26 janv. 2024
Dear Mr. Ciaglia,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your kind comments, and look forward to welcoming you back for another wonderful stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Ellen
Voyage en famille
23 janv. 2024
Les points forts : Équipements
Ellen
Séjour de 2 nuits en janvier 2024
Réponse de Shona le 25 janv. 2024
Dear Ms. Mchugh,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your kind comments, and look forward to welcoming you back for another enjoyable experience in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Craig
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Craig
Séjour de 3 nuits en janvier 2024
Réponse de Shona le 25 janv. 2024
Dear Mr. Corso,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Harvey
19 janv. 2024
Harvey
Séjour de 1 nuit en janvier 2024
Réponse de Shona le 23 janv. 2024
Dear Mr. Caspin,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Astrid
17 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Astrid
Séjour de 6 nuits en janvier 2024
Réponse de Shona le 18 janv. 2024
Dear Ms. Rosner,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Ginna
16 janv. 2024
Les points forts : Propreté
Ginna
Séjour de 2 nuits en janvier 2024
Réponse de Shona le 18 janv. 2024
Dear Ms. Gardner,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Robert J, PLYMOUTH
Voyage en couple
14 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert J
Séjour de 4 nuits en janvier 2024
Réponse de Shona le 18 janv. 2024
Dear Mr. Jeannotte,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Voyageur vérifié
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear valued guest,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are thrilled to hear that you found our team professional, our rooms clean, and beds comfortable. We are delighted that your first stay with us was memorable and look forward to welcoming you back for many more visits in the future. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer
8/10 Bien
William F.
Voyage en couple
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William F.
Séjour de 3 nuits en janvier 2024
Réponse de Shona le 11 janv. 2024
Dear Mr. Gilbert,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and sincerely appreciate your kind comments about our team and property. We strive to offer a balance between quality and value, and your input helps us to continually assess these aspects to ensure enjoyable stays for our guests. We understand your concerns about the pricing of various resort charges, as well as food and beverages costs, and will ensure that our team addresses them appropriately. We deeply value your loyal patronage, and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Shana
Voyage en famille, Voyage d’affaires
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shana
Séjour de 1 nuit en janvier 2024
Réponse de Shona le 11 janv. 2024
Dear Ms. Martin,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
10/10 Excellent
Lauren
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lauren
Séjour de 1 nuit en janvier 2024
Réponse de Daniel A. Hostettler, President and CEO le 16 mai 2024
Dear Ms. Lomnitzer,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer