Piscine extérieure, parasols de plage, chaises longues
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Avis sur Protea Hotel by Marriott Bloemfontein Willow Lake

4 out of 5
Protea Hotel by Marriott Bloemfontein Willow Lake
101 Henry Street, Bloemfontein, Free State

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 53 avis sur 133." "
Note des voyageurs de 8 (Bien), d’après 59 avis sur 133." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 133." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 133." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 133." "

9,0/10

Propreté

8,6/10

Personnel et service

7,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Didier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hôtel 4* en centre ville
Bon accueil, personnel à l'écoute. Piscine trop petite et à l'ombre. Restaurant cher. Petit déjeuner très cher
Séjour de 1 nuit en février 2020
Réponse de Heila Bezuidenhout le 27 févr. 2020
Cher Didier, Merci pour votre évaluation et vos commentaires, c'est vraiment très apprécié. Je partagerai certainement votre évaluation et vos commentaires avec tout notre personnel. Veuillez noter que notre prix du petit-déjeuner est le même dans tout le pays pour tous les hôtels Protea 4 *, mais veuillez noter que je veillerai à ce que notre directeur général soit au courant de vos commentaires. Encore une fois merci, et nous nous réjouissons de vous accueillir à nouveau dans un proche avenir. Passez une belle semaine plus loin. Merci cordialement, Heila Bezuidenhout, coordinatrice des ventes et du marketing du cluster. Protea Hotel by Marriott Bloemfontein Willow Lake et Protea Hotel by Marriott Bloemfontein.

6/10 Satisfaisant

Sonya

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
It use to be a nice place. Had a cable along the doors of the rooms with cameras for security plus two officers down the stairs.
Séjour de 1 nuit en février 2024
Réponse de Heila Bezuidenhout le 8 mars 2024
Good day Sonya, Thank you for your rating and feedback, we truly appreciate it. We have sent your feedback and rating to our Top Management as well. Thank you Kind regards The Protea Hotel by Marriott Bloemfontein Willow Lake Team

10/10 Excellent

Sean

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Heila Bezuidenhout le 26 janv. 2024
Good day Sean, Thank you for your rating, we truly appreciate it. Must say we are truly a great Team working here. We will share your rating with our entire Team. We hope that we can welcome you back in the near future. Thank you, Kind regards, The Protea Hotel by Marriott Bloemfontein Willow Lake Team.

10/10 Excellent

Michel

Séjour de 1 nuit en janvier 2024
Réponse de Heila Bezuidenhout le 26 janv. 2024
Good day Michel, Thank you for your rating and feedback, we truly appreciate it. Must say we are truly a great Team working here. We will share your feedback with our entire Team. We hope that we can welcome you back in the near future. Thank you, Kind regards, The Protea Hotel by Marriott Bloemfontein Willow Lake Team.

10/10 Excellent

Ursula

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent service and friendly staff
The staff were incredibly friendly and went out of their way to ensure I had everything I needed. Great welcome from management and superb service.
Séjour de 1 nuit en décembre 2023
Réponse de Heila Bezuidenhout le 26 janv. 2024
Good day Ursula, Thank you for your rating and feedback, we truly appreciate it. Must say we are truly a great Team working here. We will share your feedback with our entire Team. We hope that we can welcome you back in the near future. Thank you, Kind regards, The Protea Hotel by Marriott Bloemfontein Willow Lake Team.

10/10 Excellent

Noel

Séjour de 1 nuit en novembre 2023
Réponse de Protea Hotel Willow Lake le 15 nov. 2023
Dear Noel, Thank you for taking the time to rate our Property on Hotels.com, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. We truly value the feedback. Must say that we are truly a great TEAM working here. We hope to welcome you back in the near future. Thank you, Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

8/10 Bien

Willem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 17 oct. 2023
Dear Willem, Thank you for taking the time to rate our Property on Expedia, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. We truly value the feedback. Must say that we are truly a great TEAM working here. We hope to welcome you back in the near future. Thank you, Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

10/10 Excellent

Adriaan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just what I needed. Thanks
Séjour de 1 nuit en août 2023
Réponse de PHWL le 21 août 2023
Dear Adriaan, Thank you for taking the time to rate our Property on Expedia, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. We hope to welcome you back in the near future. Thank you, Kindest Regards the Protea Hotel by Marriott Bloemfontein Willow Lake Team

10/10 Excellent

Rudolf

Séjour de 1 nuit en juin 2023
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 28 juin 2023
Dear Rudolf, Thank you for taking the time to rate our Property on Hotels.com, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. We hope to welcome you back in the near future. Thank you, Kindest Regards the Protea Hotel by Marriott Bloemfontein Willow Lake Team

10/10 Excellent

Patricia Shirley

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money
Lovely, comfortable, friendly
Séjour de 4 nuits en mai 2023
Réponse de Heila Bezuidenhout le 23 mai 2023
Good day Patricia,Thank you for your rating and comments on Expedia.com, we truly appreciate your feedback and will share this with our entire Top Management Team.We hope to welcome you back in the near future.Thank youKind regardsThe Protea Hotel by Marriott Bloemfontein Willow Lake Team

6/10 Satisfaisant

Warren

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 1 nuit en mars 2023
Réponse de The Protea Hotel Bloemfontein Willow Lake Team le 3 avr. 2023
Good day Warren,Thank you for your rating, we truly appreciate the feedback.We hope to welcome you back in the near future.Thank youKind regardsThe Protea Hotel by Marriott Bloemfontein Willow Lake Team

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice pleasant hotel. Stayed there for the cricket so location was good. Food was excellent in the restaurant
Séjour de 2 nuits en janvier 2023
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 2 févr. 2023
Dear Brian,Thank you for taking the time to rate our Property on Expedia, this is really much appreciated.It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here.Once again, thank you for your comment, and may you have a lovely day further.We hope to welcome you back in the near future.Thank youKindest RegardsProtea Hotel by Marriott Bloemfontein Willow Lake Team

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hospitality
Exceptional service from the team at this hotel made our see stay really special. It is hard for an hotel chain to make a visit feel personal but from check-in to bar and dinner and breakfast, service was professional, friendly and welcoming. Well done to the whole team. Special mention for Selereko who was outstanding.
Séjour de 1 nuit en décembre 2022
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 3 janv. 2023
Dear Deborah, thank you for taking the time to rate our Property on Hotels.com, this is really much appreciated. It is great to see that you found our services and staff satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. We hope to welcome you back in the near future. Thank you, Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake

10/10 Excellent

Shumani

Séjour de 4 nuits en octobre 2022
Réponse de Management Team le 11 oct. 2022
Dear Shumani, Thank you for taking the time to write your review on Expedia.com, this is really much appreciated. We are happy to hear that you enjoyed your stay with us. We hope you will visit us in future again. Once again thank you very much for your comments and rating. Kind Regards, The Protea Hotel by Marriott Bloemfontein Willow Lake Team

10/10 Excellent

Kevin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 31 août 2022
Dear Kevin, Thank you for taking the time to rate our Property on Expedia.com, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. Once again, thank you for your comments, and may you have a lovely day further. We hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

10/10 Excellent

Johan Andries

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 8 août 2022
Dear Phil, Thank you for taking the time to rate our Property on Expedia.com, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. Once again, thank you for your comments, and may you have a lovely day further. We hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

2/10 Horrible

Mark

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Room was tiny and stuffy. The shower was 0.5 meters from the bed. You could hear everything going on around and above. The water, both shower and sink, smelled of salt and fish. I felt disgusting after showering. The staff was all very friendly and helpful, but the room was horrid. I have stayed at dozens of Marriotts and never experienced something so ridiculous.
Séjour de 1 nuit en juillet 2022
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 18 juil. 2022
Good day Mark, Thank you for your review, comments and rating on Expedia.com, we value your feedback. We truly apologize for the inconvenience caused during your stay, as this is not our normal standard. You can rest assured that your feedback has been shared with the relevant HOD`s and Departments, as well as Top Management. We truly hope to welcome you back in the near future

8/10 Bien

Phil

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 30 juin 2022
Dear Phil, Thank you for taking the time to rate our Property on Expedia.com, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. Once again, thank you for your comments, and may you have a lovely day further. We hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

10/10 Excellent

Olebeng

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2022
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 15 juin 2022
Dear Olebeng, Thank you for taking the time to rate our Property on Expedia.com, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. Once again, thank you for your comments, and may you have a lovely day further. We hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

10/10 Excellent

Tim

Séjour de 1 nuit en janvier 2022
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 15 juin 2022
Dear Carolina, Thank you for taking the time to rate our Property on Expedia.com, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. Once again, thank you for your comments, and may you have a lovely day further. We hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

8/10 Bien

Carolina

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2022
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 11 janv. 2022
Dear Carolina, Thank you for taking the time to rate our Property on Expedia.com, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. Once again, thank you for your comments, and may you have a lovely day further. We hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

6/10 Satisfaisant

Rusten

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
There was a lot of small gaps in service. My table being cleared while I was getting food then I lost the table and there were non left, I was standing with my food and nowhere to eat it. Trying to print documents which took over two hours, many small things Marriot hotels should have sorted.
Séjour de 2 nuits en novembre 2021
Réponse de Heila Bezuidenhout le 2 déc. 2021
Dear Rusten, Thank you for taking the time to rate our Property on Expedia.com, this is really much appreciated. Please note that we have advised Top Management of your comments and rating. Should there be anything else/specific that you would like to discus with us, please do not hesitate to give us a call. Once again, thank you for your time and we hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

6/10 Satisfaisant

david

Les points forts : Propreté et personnel et service
The pictures did it more justice than the stay .. dated and not good finishes with what was updated
Séjour de 1 nuit en octobre 2021
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 25 oct. 2021
Dear David, Thank you for taking the time to rate our Property on Expedia.com, this is really much appreciated. Please note that we have advised Top Management of your feedback and rating, and we would like to apologize for any inconvenience caused. Once again, thank you for your time and we hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
Central and nice place. Very comfortable and great staff.
Séjour de 1 nuit en octobre 2021
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 20 oct. 2021
Dear Anonymous, Thank you for taking the time to rate our Property on Expedia.com, this is really much appreciated. We truly value your feedback, we have already shared your feedback and comments with Top Management. May you have a lovely day further. We hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

10/10 Excellent

Mattheus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aangenaam en vriendelike diens met ontvangs. Kamer was silwerskoon.
Séjour de 2 nuits en septembre 2021
Réponse de Heila Bezuidenhout le 27 sept. 2021
Dear Mattheus, Thank you for taking the time to rate our Property on Expedia.com, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here and we do hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

4/10 Médiocre

Martin

Séjour de 1 nuit en juin 2021
Réponse de Heila Bezuidenhout le 21 juin 2021
Dear Martin, Thank you for taking the time to rate our Property on Expedia, this is really much appreciated. Should there be anything specific that you would like to discuss with us, please do not hesitate to give us a call. Once again, thank you for your rating, and may you have a lovely day further. We hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

8/10 Bien

Retha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly service and great rooms.
Séjour de 1 nuit en avril 2021
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 3 mai 2021
Dear Retha, Thank you for taking the time to rate our Property on Expedia.com, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. Once again, thank you for your comments, and may you have a lovely day further. We hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely the best
Great stay. Neat and comfortable rooms.
Séjour de 1 nuit en avril 2021
Réponse de Heila Bezuidenhout le 12 avr. 2021
Dear Sir/Mam, Thank you so much for your feedback and rating, it is much appreciated. We hope to welcome you back in the near future. Thank you Kind regards The Protea Hotel by Marriott Bloemfontein Willow Lake Team

10/10 Excellent

Mattheus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2021
Réponse de Heila Bezuidenhout le 2 mars 2021
Dear Mattheus, Thank you for taking the time to rate our Property on Expedia.com, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. Once again, thank you for your comments, and may you have a lovely day further. We hope to welcome you back in the near future. Thank you Kindest Regards Protea Hotel by Marriott Bloemfontein Willow Lake Team

8/10 Bien

Gareth

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2020
Réponse de Heila Bezuidenhout le 17 nov. 2020
Dear Gareth, Thank you for your rating and feedback, it is much appreciated. We have shared your rating and feedback with all our STAFF. Have a lovely week further. Thank you Kindest Regards The Protea Hotel by Marriott Bloemfontein Willow Lake Team

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortability
The stay would have been excellent if it wasn't for the noise levels.
Séjour de 1 nuit en septembre 2020
Réponse de Protea Hotel by Marriott Bloemfontein Willow Lake le 28 sept. 2020
Dear GUEST, Thank you so much for your feedback and rating, it is much appreciated. We apologize for the inconvenience caused. We do hope that we can welcome you and your family back to the Hotel in the near future. Thank you Kind regards The Protea Hotel by Marriott Bloemfontein Willow Lake TEAM

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Heila Bezuidenhout le 4 mars 2020
Dear Anonymous, Thank you for your rating, it is really much appreciated. I will definitely share your rating with all our STAFF . Once again thank you, and we are looking forward to welcoming you back in the near future. Have a lovely week further. Thank you Kindest Regards Heila Bezuidenhout Cluster Sales and Marketing Co-ordinator. Protea Hotel by Marriott Bloemfontein Willow Lake and Protea Hotel by Marriott Bloemfontein.

10/10 Excellent

Mattheus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Heila Bezuidenhout le 4 mars 2020
Dear Mattheus, Thank you for your rating, it is really much appreciated. I will definitely share your rating with all our STAFF . Once again thank you, and we are looking forward to welcoming you back in the near future. Have a lovely week further. Thank you Kindest Regards Heila Bezuidenhout Cluster Sales and Marketing Co-ordinator. Protea Hotel by Marriott Bloemfontein Willow Lake and Protea Hotel by Marriott Bloemfontein.

8/10 Bien

Marie-Louise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pæne værelser og fine omgivelser
Rigtig fint sted med udsigt til zoo. Rene, moderne værelser.
Séjour de 1 nuit en janvier 2020
Réponse de Heila Bezuidenhout le 6 févr. 2020
Dear Marie-Louise, Thank you for your rating and feedback, it is really much appreciated. I will definitely share your rating and feedback with all our STAFF . Once again thank you, and we are looking forward to welcoming you back in the near future. Have a lovely week further. Thank you Kindest Regards Heila Bezuidenhout Cluster Sales and Marketing Co-ordinator. Protea Hotel by Marriott Bloemfontein Willow Lake and Protea Hotel by Marriott Bloemfontein.

10/10 Excellent

Marlene

Séjour de 1 nuit en décembre 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Warm welcome from check in staff. All staff personable and bedroom design and layout exceptional.
Séjour de 1 nuit en décembre 2019
Réponse de Puleng Mvimbi le 31 déc. 2019
Dear Anonymous, We are delighted to have been your chosen hotel during your recent stay in Bloemfontein. It was truly a pleasure to serve you. We appreciate your business and value your feedback. Your comments have been shared with the hotel team. We look forward to welcoming you back on your next stay in Bloemfontein. Thank you

10/10 Excellent

Travel

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely. Everything was wonderful.
Séjour de 1 nuit en décembre 2019
Réponse de Julia Khosimere le 24 déc. 2019
Good Day Thank you very much for the feedback, it was lovely having you. Looking forward to welcome you back in 2020. Kind regards Julia Khosimere

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2019
Réponse de Heila Bezuidenhout le 7 oct. 2019
Dear Anonymous, We are delighted to have been your chosen hotel during your recent stay in Bloemfontein. It was truly a pleasure to serve you. We appreciate your business and value your honest rating and feedback. Your rating and feedback have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to GUESTS like you. Thank you for staying at the Protea Hotel Bloemfontein Willow Lake and we hope you choose to create more memories with us whenever your travels bring you back to Bloemfontein. Kind regards, Heila Bezuidenhout Cluster Sales & Marketing Co-ordinator Protea Hotel by Marriott Bloemfontein Willow Lake Protea Hotel by Marriott Bloemfontein

10/10 Excellent

Leanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rugby outing
Went to watch a rugby match. Stayed one night. Excellent service. Pillows a bit hard which gave me a stiff neck the next day. Otherwise no complaints
Séjour de 1 nuit en septembre 2019
Réponse de Heila Bezuidenhout le 25 sept. 2019
Dear Leanne, We are delighted to have been your chosen hotel during your recent stay in Bloemfontein. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback/. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Protea Hotel Bloemfontein Willow Lake and we hope you choose to create more memories with us whenever your travels bring you back to Bloemfontein. Kind regards, Heila Bezuidenhout Sales & Marketing Co-ordinator Protea Hotel by Marriott Bloemfontein Willow Lake

8/10 Bien

Pieter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Heila Bezuidenhout le 7 oct. 2019
Dear Pieter, We are delighted to have been your chosen hotel during your recent stay in Bloemfontein. It was truly a pleasure to serve you. We appreciate your business and value your honest rating and feedback. Your rating and feedback have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to GUESTS like you. Thank you for staying at the Protea Hotel Bloemfontein Willow Lake and we hope you choose to create more memories with us whenever your travels bring you back to Bloemfontein. Kind regards, Heila Bezuidenhout Cluster Sales & Marketing Co-ordinator Protea Hotel by Marriott Bloemfontein Willow Lake Protea Hotel by Marriott Bloemfontein

8/10 Bien

yee wah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Heila Bezuidenhout le 7 oct. 2019
Dear yee wah, We are delighted to have been your chosen hotel during your recent stay in Bloemfontein. It was truly a pleasure to serve you. We appreciate your business and value your honest rating and feedback. Your rating and feedback have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to GUESTS like you. Thank you for staying at the Protea Hotel Bloemfontein Willow Lake and we hope you choose to create more memories with us whenever your travels bring you back to Bloemfontein. Kind regards, Heila Bezuidenhout Cluster Sales & Marketing Co-ordinator Protea Hotel by Marriott Bloemfontein Willow Lake Protea Hotel by Marriott Bloemfontein

8/10 Bien

Matiro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019
Réponse de Heila Bezuidenhout le 22 juil. 2019
Dear Matiro, I am so glad you had a lovely stay at Protea Hotel Willow Lake. Thank you for taking the time to write your review, we really appreciate this. Your feedback will be shared with my TEAM, and we are looking forward to welcoming you back in the near future. Have a good day further. Thank you Kindest Regards Heila Bezuidenhout Cluster Sales & Marketing Co-ordinator Protea Hotel by Marriott Bloemfontein Willow Lake Protea Hotel by Marriott Bloemfontein

10/10 Excellent

abongile

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect for a private person I enjoyed..
Séjour de 1 nuit en mai 2019
Réponse de Heila Bezuidenhout le 22 juil. 2019
Dear Abongile, I am so glad you had a lovely stay at Protea Hotel Willow Lake. Thank you for taking the time to write your review, we really appreciate this. Your feedback will be shared with my TEAM, and we are looking forward to welcoming you back in the near future. Have a good day further. Thank you Kindest Regards Heila Bezuidenhout Cluster Sales & Marketing Co-ordinator Protea Hotel by Marriott Bloemfontein Willow Lake Protea Hotel by Marriott Bloemfontein

4/10 Médiocre

Jaco

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mai 2019

10/10 Excellent

Johan Andries

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly service
Exceptionally froendly staff madd the stay a pleasure.
Séjour de 2 nuits en mai 2019

8/10 Bien

Zola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019

8/10 Bien

Marga

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2019

6/10 Satisfaisant

Shaneen

Les points forts : Propreté
Small room
Wasn't bad at all just that the room didn't seem like a room for a couple. It was way to small more of a single person room.
Séjour de 2 nuits en février 2019

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018
Réponse de Blanché Walzl-Hagen le 2 janv. 2019
Dear Michael Thank you for your lovely review. We hope to welcome you back soon. Kindest regards,

10/10 Excellent

Adelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic people , so friendly and helpful. Great place to stay with all the amenities you could wish for .
Séjour de 1 nuit en décembre 2018
Réponse de Blanché Walzl-Hagen le 2 janv. 2019
Dear Adelle, Thank you so much for your lovely review.. It is always great to know that our GUESTS enjoyed their stay with us, as that is why we are here – to serve our GUESTS. Kindest Regards