This hotel give you rooms lower grade than you pay for , i booked a double superior room it was nothing like the website room pictures, when i questioned the reception staff they said superior is a family room only , why falsely advertise a double superior room with a double bed aswell when it was actually 2 single beds pushed together? I paid extra because i thought superior looked nicer, it looked like a basic with 2 single beds.
There is no 32 inch tv in rooms as stated aswell it was a small 23 inch at most, also room stated extra seating space seperate not not the case it is a small double room 2 single beds pushed together and very uncomfortable.
Hotel wont give me a partial refund even though i was charged for a better room, will never stay again avoid this place , superior room doesn't exist even though they charge extra ,look at pics from ones ive put on to actual room advertised on here ? Nothing like it ..tried adding pictures it wont allow it for some reason, pics i taken of room looks like the deluxe room with red wall not the superior room.
