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Avis sur Ramada by Wyndham Bishkek Centre

4 out of 5
Ramada by Wyndham Bishkek Centre
37 Isanova Str, Bishkek

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 29 avis sur 71." "
Note des voyageurs de 8 (Bien), d’après 31 avis sur 71." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 71." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 71." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 71." "

9,0/10

Propreté

8,6/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Nicolas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I will be back
Excellent. Arrived very early and was able to check in 10 hours before check in. Great breakfast till 11 am. Friendly English speaking staff. Spacious room.
Séjour de 4 nuits en mars 2021

2/10 Horrible

Oleg, Clermont

Voyage d’affaires
The walls are thin. The gap under the door is too big and lets the noise in. Did not sleep one night completely because the other guest were celebrating something. The hotel staff asked them to keep quiet one time, and after that hesitated that those guests will write a bad review. Well, I had to get up at midnight and go to those guests and yell at them. Again, did not get any rest that night. Had to go to airport at 3 am for 48 h journey on planes
Séjour de 3 nuits en avril 2024
Réponse de Reservation Department le 30 avr. 2024
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

8/10 Bien

Mehmet Hasan

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I did not like the staff attitude towards customers. It is a old hotel but location is perfect.
Séjour de 2 nuits en mars 2024
Réponse de Reservation Department le 30 avr. 2024
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

10/10 Excellent

Rudolf

Séjour de 1 nuit en février 2024

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Positiva ma la notte era molto rumoroso. Le porte tra le camere non cancellavano abbastanza il rumore dal corridoio.
Séjour de 2 nuits en février 2024

10/10 Excellent

mikhail

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and staff..
Séjour de 2 nuits en février 2024

10/10 Excellent

Said Akhmed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I've enjoyed it, thanks!
Séjour de 3 nuits en février 2024
Réponse de Reservation Department le 5 févr. 2024
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

10/10 Excellent

GEORGINA

Séjour de 1 nuit en décembre 2023
Réponse de Reservation Department le 1 févr. 2024
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

10/10 Excellent

Ilya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and comfortable! I will stay there again!
Séjour de 1 nuit en septembre 2023
Réponse de Reservation Department le 19 oct. 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

10/10 Excellent

Rudolf

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best in Bishkek!
The best quality Vs. price your can have in Bishkek
Séjour de 1 nuit en septembre 2023
Réponse de Reservation Department le 19 oct. 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

8/10 Bien

Oxana

Séjour de 1 nuit en septembre 2023
Réponse de Reservation Department le 19 oct. 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

8/10 Bien

steven

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall
Only there one night. Booked last minute. It was professional and clean . Staff spoke English well. There might be better values if you look around.
Séjour de 1 nuit en juin 2023
Réponse de Manas Iusupbaev le 6 juil. 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

8/10 Bien

Robin

Les points forts : Propreté et personnel et service
Everything was great, except for the bathroom layout and the absence of body soap and shampoo.
Séjour de 4 nuits en juin 2023
Réponse de Reservation Department le 23 juin 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

6/10 Satisfaisant

dongjin

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2023
Réponse de Manas Iusupbaev le 9 mars 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

10/10 Excellent

ANASTASIYA

Séjour de 3 nuits en février 2023
Réponse de Manas Iusupbaev le 9 mars 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

10/10 Excellent

ANASTASIYA

Séjour de 3 nuits en janvier 2023
Réponse de Manas Iusupbaev le 9 mars 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

6/10 Satisfaisant

dongjin

Séjour de 1 nuit en janvier 2023
Réponse de Manas Iusupbaev le 9 mars 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

8/10 Bien

ANASTASIYA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Manas Iusupbaev le 9 mars 2023
Dear Guest,Thank you for rating us so positively following your recent stay at Ramada by Wyndham Bishkek Centre Hotel. We are glad to hear that you have enjoyed an exceptional time with us. On behalf of the entire team, we are already looking forward to welcoming you back again soon for another great vacation.Warm greetings,Management

8/10 Bien

Nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2022

10/10 Excellent

Geoffrey, LANSING

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in Bishkek. Comfortable environment. Good breakfast buffet. Attentive staff. The beds are firm and the black-out curtains work well, which is critical in those first few hours to recover from the long journey from the US to KG. I've tried many hotels in Bishkek, and the Ramada (previously the Golden Tulip) is my preferred choice.
Séjour de 2 nuits en juillet 2022

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, confort de la chambre
Friendly, helpful staff, facility clean but dated.
We stayed in a junior suite room, which was spacious and had the kitchen. As I had to telework, a proper desk chair would have been nice. It was weird that part of the suite had British plugs and part European. But the desk was happy to lend us an adapter.
Séjour de 2 nuits en janvier 2022

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Disappointing breakfast with unattentive staff
Overall good hotel. My major complaint is the breakfast situation. The food is tired, overcooked, and not tasty. Very, very basic options. If you don't get there early, then half of it will be gone by 9am, and not replenished. The staff sit behind the bar cowering over their phones and not looking up for anything. Do not expect any service at the breakfast room. This is really a shame because otherwise the stay was good.
Séjour de 1 nuit en janvier 2022

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Overall good option for Bishkek.
We had already been in this hotel for a week and we needed to extend our trip, so we made a new reservation and asked to attach it to the existing one. The hotel was very accomodating and allowed us to stay in the same room. The Junior Suite is excellent with a lot of space and a good kitchen. But we went away for the weekend while keeping the booking... strangely, despite being away for 2 days, the cleaning staff didn't replace anything in our room. We had the 'please make up room' sign on. The cleaning staff need more attention to detail.
Séjour de 1 nuit en janvier 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good option if you're looking for a kitchen
We arrived in Bishkek unexpectedly and were looking for a large room with a small kitchen. From my searching, it seemed Ramada was the only hotel in Bishkek that had rooms with kitchens. We booked the Junior Suite and it was exactly as advertised. The kitchen was basic, but it worked great. The fridge is large. Having a separate bedroom with a door was a plus. Overall good stay.
Séjour de 4 nuits en janvier 2022

8/10 Bien

Naser

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2021

10/10 Excellent

M

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best choice around the area
I booked for a days , and liked the stay so extended for 3 nights. Liked the location, price was good as per hotel facilities. Definitely will stay again.
Séjour de 1 nuit en novembre 2021

8/10 Bien

M

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best place and location for me, price was also nice
Séjour de 1 nuit en novembre 2021

10/10 Excellent

Bilal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2021

6/10 Satisfaisant

nematullah

Voyage d’affaires
Séjour de 1 nuit en septembre 2021

8/10 Bien

Sualp

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en août 2021

10/10 Excellent

ayvaz

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff were attentive and friendly. Everything was nice and clean. The accommodations are comfortable enough, especially for being in central asia. The building is in Center which makes it very convenient for walking, however it is surrounded by other tall buildings and has no views.
Séjour de 3 nuits en mars 2020
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 11 mars 2020
Dear Guest, Thank you for a good evaluation and detailed feedback. Your opinion is very important for us. I will share your comments with our team who will be encouraged by your remarks. Looking forward to welcome you back in our hotel! Sincerely, Ms. Aziza Sadritdinova Reservations Department

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2020
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 5 mars 2020
Dear Guest, Thank you for excellent evaluation! We are happy to know you liked staying with us. Looking forward to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova Reservations Department

10/10 Excellent

Hasan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is perfect, management is good, housekeeping is fine.
Séjour de 2 nuits en février 2020
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 26 févr. 2020
Dear Mr. Hasan, Thank you very much for your excellent feedback and evaluation. It is our pleasure you enjoyed your stay in our property! Looking forward to welcome you back in our hotel! Sincerely, Ms. Aziza Sadritdinova, Reservations Department

8/10 Bien

Elena

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 26 févr. 2020
Dear Mrs. Elena, Thank you for good evaluation! We are pleased to know you enjoyed staying with us. Looking forward to welcome you back in our hotel! Sincerely, Ms. Aziza Sadritdinova, Reservations Department

10/10 Excellent

Amy, Rapid City SD

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was very friendly and helpful. Most spoke some English and they were able to accommodate all of our requests. Our room was very nice and the bed was extremely comfortable.
Séjour de 6 nuits en janvier 2020
Réponse de Ms. Aziza Sadritdinova , Reservations Department le 10 févr. 2020
Dear Mrs.Oyler, Thank you very much for your excellent review! Your opinion is very important for us. We are happy to know you enjoyed staying with us. Especially glad you marked our staff and room. Looking forward to welcome you back in our hotel! In the meantime, if I can be of any assistance, please do not hesitate to contact me. Sincerely, Ms. Aziza Sadritdinova Reservations Department

10/10 Excellent

Christine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2019
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 3 déc. 2019
Dear Mrs. Robison, Thank you very much for your excellent evaluation! We are happy to know you enjoyed staying with us. Looking forward to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova

10/10 Excellent

NAYEON

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2019
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 27 nov. 2019
Dear Nayeon Kim, Thank you very much for your excellent evaluation! We are happy to know that you enjoyed your stay in our hotel. Our level of sevice and your opinion is very important for us. Looking forward to your next stay in Ramada by Wyndham Bishkek Centre! Sincerely, Ms. Aziza Sadritdinova

8/10 Bien

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
4 star, But don’t get the room I had!
Excellent location- cafes and shopping nearby. Great service and certainly a good breakfast. Only true negative- and it may have just been my room was total lack of outlets- not even the desk lamp was plugged in. Only one accessible outlet! And, the shower door only opened about 18 inches. I am not fat but it was a scraping motion to get in and out of the shower. I travel globally and stay in -1 to 5 star hotels and never experienced that. This is why I say, must have only been my room. At least I hope!
Séjour de 1 nuit en novembre 2019
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 18 nov. 2019
Dear Mr. Cardy, Thank you very much for your detailed feedback. We are pleased to know that you liked your stay in general in our hotel, expeciall thank you for highlighting service and breakfast. As for your comment about the shower door and lack of outlets, we will definitely consider your opinion to work on improvent for the future. And, for your next stays, we will be happy to offer you different room type! Looking forward to welcome you back oin our hotel! Best regards, Ms. Aziza Sadritdinova

10/10 Excellent

Matthias

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sehr zu empfehlen
Modernes sehr gut funktionierendes Hotel nach europäischem Standard. Sehr gutes Essen im Hotelrestaurant zu günstigeren Preisen als in der Umgebung
Séjour de 3 nuits en août 2019
Réponse de Reservatons Department, Ms. Aziza Sadritdinova le 20 août 2019
Dear Mr. Matthias, Greetings from Ramada by Wyndham Bishkek Centre! Thank you very much for your excellent evaluation and feedback. We are happy to hear such wonderful comments about our hotel and restaurant. Looking forward to welcome you back in our hotel! Sincerely, Ms. Aziza Sadritdinova

8/10 Bien

Meryem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2019
Réponse de Reservations Department, Ms. Aziza Sadritdinova le 20 août 2019
Dear Mrs. Meryem, Greetings from Ramada by Wyndham Bishkek Centre! Thank you very much for your great evaluation. We are glad to know you liked staying with us. Looking forward to welcome you back in our hotel! Sincerely, Ms. Aziza Sadritdinova

10/10 Excellent

Shriprakash

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel. Not so nice room
Nice hotel. Attentive & helpful staff. Very good breakfast spread. Only problem was that I got an inside room which was reached through a dimly lit corridor. And window opened to walled space. At least for Gold Customers of Hotels Com, they should offer better rooms.
Séjour de 2 nuits en juin 2019
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 3 juil. 2019
Dear Mr. Shriprakash, Thank you very much for your great evaluation and feedback. We are glad to hear you liked our breakfast and staff. As for the room location, well noted and next time the best location will be provided to you. Looking forward to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel within waking distance of almost everything. There is a shopping mall about 10 mins walk away, a cafe serving great - and I mean great- English breakfasts (outside of the UK and Australia, this is number 3 in breakfasts) just down the road. The staff are friendly, the room was pleasingly cooled from the AC. A good hotel choice in Bishkek. I would stay here again.
Séjour de 1 nuit en juin 2019
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 4 juin 2019
Dear Guest, Thank you so much for your positive feedback! We are very happy to know you liked everything in our hotel and around. Looking forwrd to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova, Reservations Department

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2019
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 16 mai 2019
Dear Martin, Thank you very much for your positive evaluation. We are happy to know you liked staying with us. Looking forward to welcome you back in our hotel! Best regards, Ms. Aziza Reservations Department

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en avril 2019
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 2 mai 2019
Dear Guest, Thank you for your great feedback! We appreciate it a lot and looking forward to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova Reservations Department

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2019
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 2 mai 2019
Dear Guest, Thank you for your excellent evauation! We appreciate it a lot and looking forward to welcome you back in our hotel! Best regards, Ms. Aziza Sadritdinova Reservations Department

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2019
Réponse de Reservations Department, Ms. Aziza Sadritdinova le 25 févr. 2019
Dear Guest, Thank you very much for your feedback! We truly appreciate it and always happy to welcome you in our hotel! Best regards, Ms. Aziza Sadritdinova

6/10 Satisfaisant

Voyageur vérifié

Séjour de 8 nuits en décembre 2018
Réponse de Ms. Aziza Sadritdinova, Reservations Deartment le 18 déc. 2018
Dear Guest, Thank you very much for your evaluation! We appreciate your feedback. Best regards, Ms. Aziza Sadritdinova

8/10 Bien

jeroen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
prima plek
WIFI was niet zo slecht als verwacht. Gewoon tv kunnen streamen op uitzendinggemist. Had de betere kamer geboekt en die was groot genoeg en met een lekkere luie stoel. Lokatie midden in centrum. Goed voor winkels/restaurants. De kippen lever in het restaurant was echt lekker! De broodjes bij het ontbijt vers
Séjour de 2 nuits en novembre 2018
Réponse de Ms. Aziza Sadritdinova, Reservations Department le 27 nov. 2018
Dear Mr. Jeroen, Thank you very much for your evaluation. We are happy to know that you liked our room, service and breakfast! As for television, we will consider your comment to improve. Looking forward to welcome you back in our hotel. Best regards, Ms. Aziza Sadritdinova, Reservations Department

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was very good! The hotel is very clean and the staff is helpful!
Séjour de 1 nuit en octobre 2018
Réponse de Ms. Aziza Sadritdinova le 24 oct. 2018
Dear Guest, Thank you very much for your positive feedback! Looking forward to welcome you back in our hotel, Best regards, Ms. Aziza Sadritdinova