Avis
9,8
Exceptionnel
10/10
Propreté
9,8/10
Personnel et service
10/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
17 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2018
Réponse de Urs Eberhardt le 20 déc. 2018
Dear Philippe,
Thank you for leaving a comment online.
As we continually strive for improvement, your feedback is a valuable tool in this quest. We have noted your observations and it will be taken into consideration.
We look forward to welcome you back soon.
Kind regards,
Urs Eberhardt
Managing Director
10/10 Excellent
Philippe
4 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Philippe
Séjour de 2 nuits en octobre 2018
10/10 Excellent
Daniar
21 mai 2024
Daniar
Séjour de 1 nuit en mai 2024
10/10 Excellent
Samer, Winter Park
Voyage en groupe
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samer
Séjour de 1 nuit en mars 2024
Réponse de Conrad Geske Managing Director le 1 avr. 2024
Dear Samer,Thank you for choosing to stay with us and for taking the time to share your experience on Expedia!We're thrilled to hear that you had an excellent stay with us and that our service made you feel at home. Providing a comfortable and welcoming experience for our guests is always our top priority, and we're delighted that we were able to achieve that during your visit.We truly appreciate your kind words and your perfect rating. It means a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Conrad Geske
10/10 Excellent
sung hoon
Voyage en famille
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sung hoon
Séjour de 1 nuit en février 2024
Réponse de Conrad Geske - Managing Director le 1 avr. 2024
Dear Sung Hoon,Thank you for sharing your feedback with us on Hotels.com.We are deeply sorry to hear that your experience did not meet your expectations. Your satisfaction is of utmost importance to us, and we would like to understand more about your concerns so that we can address them promptly.If you could please provide further details about your stay and the issues you encountered, we would greatly appreciate it. Your feedback is invaluable to us as we strive to improve our services and ensure that all our guests have a positive experience.We sincerely apologize for any inconvenience caused, and we hope to have the opportunity to make it right and regain your trust in the future.Warm regards,Conrad Geske
10/10 Excellent
Paul
6 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 10 nuits en janvier 2024
Réponse de Conrad Geske - Managing Director le 1 avr. 2024
Dear Paul,Thank you for choosing to stay with us and for sharing your feedback on Expedia.We appreciate your review, and we would like to know more about your experience to ensure that we continue to meet and exceed our guests' expectations. If you could kindly provide additional details or specific areas where we can improve, we would greatly appreciate it.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Conrad Geske
10/10 Excellent
Logan
Voyage en groupe
14 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Logan
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Maria
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en décembre 2023
10/10 Excellent
hikaru
25 déc. 2023
hikaru
Séjour de 1 nuit en décembre 2023
10/10 Excellent
David
8 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en octobre 2023
10/10 Excellent
EVGENY
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
EVGENY
Séjour de 7 nuits en septembre 2023
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
28 août 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 6 nuits en août 2023
6/10 Satisfaisant
Carol
27 juil. 2023
Les points forts : Propreté
Carol
Séjour de 3 nuits en juillet 2023
Réponse de Orion Hotel le 9 août 2023
Dear Carol,Thank you for choosing to stay with us and for taking the time to share your feedback. We truly value your input as it helps us improve our services. We're glad to see that your experience was generally positive, and we'll take your comments to heart to make sure we continue to enhance our offerings.If there were any specific areas that you felt could be improved, please don't hesitate to share more details with us. Your satisfaction is important to us, and we're committed to making any necessary adjustments based on your feedback.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage d’affaires
27 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en mai 2023
Réponse de Orion Hotel le 9 août 2023
Dear guest,Thank you so much for your fantastic 10/10 rating! We're absolutely thrilled to know that you had a wonderful experience during your stay with us. It's our goal to provide top-notch service and create memorable moments for our guests, and we're glad to have met your expectations.We hope to have the pleasure of hosting you again in the future. Should you have any special requests or preferences for your next visit, please don't hesitate to let us know. Your satisfaction is our priority.Warm regards,
8/10 Bien
Eyal
8 juil. 2023
Eyal
Séjour de 1 nuit en juillet 2023
Réponse de Your Orion Hotel Team le 19 juil. 2023
Dear Eyal,Thank you very much for your positive feedback. We are looking forward to welcoming you soon again!Your Orion Hotel Team
10/10 Excellent
Fatima
Voyage en famille
18 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fatima
Séjour de 4 nuits en juin 2023
Réponse de Management Response le 19 juin 2023
Dear Ms. Fatima,Thank you so much for choosing our property and giving us such a perfect rating! We are delighted to hear you had a pleasant stay as we truly value the opportunity to be of service.It has been a pleasure having you as our distinguished guest and we look forward to welcome you back in the future.With best regards,Sezim OmurbekovaAssistant Front Office Manager
10/10 Excellent
Nikolai
Voyage en famille, Voyage d’affaires
18 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nikolai
Séjour de 11 nuits en avril 2023
Réponse de Management Response le 19 mai 2023
Dear Nikolai,Thank you so much for choosing our property and giving us such a perfect rating!We look forward to hosting your stay once again and continuing to meet your expectations.Warmest regards,Mira ShambetovaFront Office Manager
10/10 Excellent
UMIT
17 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
UMIT
Séjour de 1 nuit en mai 2023
Réponse de Management Response le 19 mai 2023
Dear Umit,Thank you so much for choosing our property and giving us such a perfect rating!We look forward to hosting your stay once again and continuing to meet your expectations.With best regards,Mira ShambetovaFront Office Manager
10/10 Excellent
Vasily
Voyage d’affaires
21 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Vasily
Séjour de 2 nuits en avril 2023
Réponse de Management Response le 22 avr. 2023
Dear Vasily,Thank you very much for taking your precious time to share your feedback and giving us such a perfect rating! I am delighted to read that you enjoyed your stay with us and mentioned so many positive aspects of our property. I also truly appreciate your kind words about our hotel and staff, I will be happy to share your comment with the entire hotel team.We look forward to hosting your stay once again and continuing to meet your expectations.With best regards,Mira ShambetovaFront Office Manager
10/10 Excellent
Oleg, Clermont
Voyage d’affaires
3 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oleg
Séjour de 7 nuits en mars 2023
Réponse de Management Response le 4 avr. 2023
Dear Oleg,Thank you for staying with us and taking your precious time to write such a wonderful review. Your feedback is extremely valuable to us, as we strive to exceed each guest’s expectations.We are glad to know that you found so many positive elements and gave us a perfect rating.Looking forward to welcome you back to our hotel.Thank you and best regards,Mira ShambetovaFront Office Manager
10/10 Excellent
Marcus
9 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marcus
Séjour de 2 nuits en mars 2023
Réponse de Management Response le 12 mars 2023
Dear Marcus,Thank you very much for choosing the Orion Hotel Bishkek and sharing your feedback.We are delighted to know you enjoyed your stay and gave us such a high assessment.We look forward to welcome you back to the Orion Hotel Bishkek.Kind regards,Mira ShambetovaFront Office Manager
10/10 Excellent
Oleg, Clermont
Voyage d’affaires
3 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oleg
Séjour de 2 nuits en février 2023
Réponse de . le 4 mars 2023
Dear Mr. Oleg, Greetings of the day!We’re really grateful and appreciate you taking the time to share your reviewing with us. We hope to see you again at our Orion Hotel Bishkek.Thanks and Best RegardsAisuluu MadanbekovaGuest Services
10/10 Excellent
Oleg, Clermont
Voyage d’affaires
22 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oleg
Séjour de 2 nuits en février 2023
Réponse de Asel Karymbaeva le 23 févr. 2023
Dear Oleg,Thank you very much for taking time to post this wonderful review of your time at Orion Hotel Bishkek!It brings us a lot of pride and joy that we have been your hotel of choice when you are in Bishkek. Thank you very much for your compliments about our property and staff. It is definitely a boost for us every time we hear positive reviews like this.Look forward to hosting your stay once again and continuing to meet your expectations.With best regards,Asel KarymbaevaFront Office Manager
10/10 Excellent
Theodore
Voyage d’affaires
4 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Theodore
Réponse de Asel le 5 déc. 2022
Dear Mr. Theodore,Thank you for staying with us and taking your precious time to write such a candid review. Your feedback is extremely valuable to us, as we strive to exceed each guest’s expectations.We are glad to know that you found so many positive elements and gave us perfect rating in spite of the moment we fell short. Your comment in regards of the Wi-Fi has been passed on to our concerned staff and taken into consideration.It has been a pleasure having you as our distinguished guest and we look forward to welcome you back in the future.With best regards,Asel Karymbaeva,Front Office Manager
10/10 Excellent
Arne
2 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arne
10/10 Excellent
Arne
2 déc. 2022
Arne
10/10 Excellent
Yury, Benicia
Voyage en famille
26 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yury
Séjour de 1 nuit en novembre 2022
Réponse de Management Response le 27 nov. 2022
Dear Yury,Thank you very much for choosing the Orion Hotel Bishkek and sharing your feedback.We are delighted to know you enjoyed your stay and gave us such a high assessment.We look forward to welcome you back to the Orion Hotel Bishkek.Kind regards,Mira ShambetovaAssistant Front Office Manager
10/10 Excellent
Kim
Voyage en famille
20 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kim
Séjour de 3 nuits en novembre 2022
10/10 Excellent
Mahmud
8 nov. 2022
Mahmud
Réponse de Management Response le 9 nov. 2022
Dear Mr. Mahmud,Thank you very much for choosing the Orion Hotel Bishkek and sharing your feedback.We are delighted to know you enjoyed your stay and gave us such a high assessment.We look forward to welcome you back to the Orion Hotel Bishkek.Kind regards,Mira ShambetovaAssistant Front Office Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
12 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en septembre 2022
Réponse de Management Response le 12 sept. 2022
Dear Anonymous Guest,Thank you so much for choosing our property and giving us such a perfect rating!We look forward to hosting your stay once again and continuing to meet your expectations.With best regards,Mira ShambetovaAssistant Front Office Manager
10/10 Excellent
Jeremy
Voyage d’affaires
22 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeremy
Séjour de 4 nuits en juillet 2022
Réponse de Management Response le 23 juil. 2022
Dear Jeremy,
Thank you very much for choosing the Orion Hotel Bishkek and sharing your feedback. We are delighted to know you enjoyed your stay and gave us such a high assessment.
We look forward to welcome you back to the Orion Hotel Bishkek.
Kind regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Yury, Benicia
Voyage en famille
22 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yury
Séjour de 3 nuits en juillet 2022
Réponse de Management Response le 23 juil. 2022
Dear Yury,
Thank you very much for choosing the Orion Hotel Bishkek and sharing your experience with us.
We look forward to hosting your stay once again.
Best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Merrilyn
11 juil. 2022
Merrilyn
Séjour de 1 nuit en juillet 2022
8/10 Bien
HEUNG-RYEOL
Voyage d’affaires
14 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HEUNG-RYEOL
Séjour de 6 nuits en mars 2022
Réponse de Management Response le 14 avr. 2022
Dear Mr. Heung-Ryeol,
Thank you very much for choosing the Orion Hotel Bishkek and sharing your experience with us.
We look forward to hosting your stay once again.
Best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
MARIYA
26 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
MARIYA
Séjour de 5 nuits en mars 2022
Réponse de Management Response le 27 mars 2022
Dear Ms. Mariya,
We highly appreciate taking your precious time to share your feedback for the stay at the Orion Hotel Bishkek. Thank you for giving us such a perfect rating and mentioning so many positive aspects of our property.
We look forward to hosting your stay once again and continuing to meet your expectations.
With best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Voyageur vérifié
18 août 2021
Les points forts : Propreté
Voyageur vérifié
Séjour de 6 nuits en août 2021
Réponse de Management Response le 21 août 2021
Dear Anonymous Guest,
Thank you so much for choosing our property and giving us such a perfect rating!
We look forward to hosting your stay once again and continuing to meet your expectations.
With best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage d’affaires
7 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en juillet 2021
Réponse de Management Response le 8 août 2021
Dear Anonymous Guest,
Thank you so much for choosing our property and giving us such a perfect rating!
We look forward to hosting your stay once again and continuing to meet your expectations.
With best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage d’affaires
7 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en juillet 2021
Réponse de Management Response le 8 août 2021
Dear Anonymous Guest,
Thank you so much for choosing our property and giving us such a perfect rating!
We look forward to hosting your stay once again and continuing to meet your expectations.
With best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage d’affaires
7 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2021
Réponse de Management Response le 8 août 2021
Dear Anonymous Guest,
Thank you so much for choosing our property and giving us such a perfect rating!
We look forward to hosting your stay once again and continuing to meet your expectations.
With best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage d’affaires
7 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2021
Réponse de Management Response le 8 août 2021
Dear Anonymous Guest,
Thank you so much for choosing our property and giving us such a perfect rating!
We look forward to hosting your stay once again and continuing to meet your expectations.
With best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
John
3 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best hotels in Bishkek.
John
Séjour de 5 nuits en juillet 2021
Réponse de Management Response le 4 août 2021
Dear Mr. John,
We highly appreciate taking your precious time to share your feedback for the stay at the Orion Hotel Bishkek.
Thank you so much for giving us perfect rating and mentioning so many positive aspects of our property.
It was a great pleasure having you as our distinguished guest and we look forward to welcome you back in future.
With best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Voyageur vérifié
24 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top notch experience
Voyageur vérifié
Séjour de 4 nuits en juin 2021
Réponse de Management Response le 24 juin 2021
Dear Anonymous Guest,
Thank you very much for taking your precious time to share this wonderful review of your time at the Orion Hotel Bishkek. I am delighted to read that you enjoyed your stay with us and mentioned so many positive aspects of our property.
We look forward to hosting your stay once again and continuing to meet your expectations.
Best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Nazira
Voyage d’affaires
19 avr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nazira
Séjour de 2 nuits en avril 2021
Réponse de Mira le 19 avr. 2021
Dear Ms. Nazira,
We highly appreciate taking your precious time to share your feedback. Thank you so much for choosing our property and giving us a perfect rating. It means a lot to us as we truly value the opportunity to be of service.
Looking forward to your next visit, which we hope is just around the corner.
Best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Mehmet
12 mars 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Staff!
Mehmet
Séjour de 8 nuits en février 2021
Réponse de Management Response le 13 mars 2021
Dear Mr. Mehmet,
Thank you very much for taking your precious time to share your feedback and giving us such a perfect rating! We truly appreciate your kind words about our hotel and staff.
Look forward to hosting your stay once again and continuing to meet your expectations.
Warmest regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
20 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en décembre 2020
Réponse de Management Response le 21 déc. 2020
Dear Valued Guest,
Thank you so much for giving us perfect rating!
We look forward to hosting your stay once again and continuing to meet your expectations.
Cordially,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Rasmus
Voyage d’affaires
16 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel taxi driver
Rasmus
Séjour de 3 nuits en mars 2020
Réponse de Management Response le 19 mars 2020
Dear Mr. Rasmus,
Thank you for your review! We truly appreciate your kind words about our driver. It is definitely a boost for us every time we hear positive reviews as this. We will be sure to let Khaimonot know that he made an impact during your stay.
We look forward to welcome you back in the near future.
Thank you and best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Cornelia, Würzburg, Bayern
Voyage d’affaires
11 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cornelia
Séjour de 6 nuits en mars 2020
Réponse de Nurizat le 12 mars 2020
Lieber Frau Koenig,
Vielen Dank für Ihre hervorragende Bewertung.
Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben.
Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch in Kirgisistan wieder in unserem Hotel begrüßen zu dürfen.
Herzliche Grüße,
Nurizat Bimyrzaeva
Front Office Manager
10/10 Excellent
Duman
Voyage d’affaires
15 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Duman
Séjour de 1 nuit en janvier 2020
Réponse de Management Response le 17 févr. 2020
Dear Mr. Duman,
Thank you so much for choosing Orion Hotel Bishkek and giving us such a perfect rating! I am glad that you had a comfortable stay with us, and regardless the pricing strategy I trust that we will have a pleasure of welcoming you back very soon.
Warmest regards,
Mira Shambetova
Assistant Front Office Manager
6/10 Satisfaisant
Recep Akin
Voyage d’affaires
25 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recep Akin
Séjour de 2 nuits en janvier 2020
Réponse de Management Response le 30 janv. 2020
Dear Mr. Akin,
Thank you very much for choosing Orion Hotel Bishkek and sharing your experience with us.
We look forward to hosting your stay once again.
Best regards,
Mira Shambetova
Assistant Front Office Manager
10/10 Excellent
Kelly
20 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel
Kelly
Séjour de 1 nuit en août 2019
Réponse de Orion Hotel Bishkek le 20 août 2019
Dear Kelly,
We highly appreciate taking your precious time to share your feedback. Thank you so much for giving us perfect rating. It means a lot to us as we truly value the opportunity to be of service.
Looking forward to your next visit, which we hope is just around the corner.
With best regards,
Asel Borbueva
Front Office Manager