The room I was allocated had windows the others could see through from the staircase, so I always had to close the curtains. The rooms on the websites have much better views over the river and the greenery. My room also looks quite a bit smaller than the ones on the website.
It was easy to find and close to the University and Coventry. The room was lovely with a view of the brook and trees, very relaxing. The beds were comfortable and the breakfast was excellent. Staff were helpful. Thank you.
Such a shame. Lovely venue, good food, nice facilities and clean. I booked for 2026 in error and realised on check in. Assuming theyâd be reasonable, I rebooked for 2025 immediately. Iâm now told by hotels.com that they wonât refund my 2026 stay. We all make mistakesâŠ.
Quite how this hotel gets a rating of 9 (wonderful) is beyond me. To say it needs updating is an understatement. We were horrified looking down the side of the wardrobe in room 20, it was thick with dust, cobwebs, it honestly looked like it hadnât been cleaned in 20 years (pic 1). Moved to room 14, which was cleaner, but both rooms only had 1 cup, 1 towel, 1 glass for 2 people. Peeling wallpaper, scuffed skirting everywhere, mould on the bathroom ceilings, scalding hot water, the bed bases were rotting with awful mattresses (I have thrown better in a skip). Oh and the Public liability insurance in reception ran out last November. Please, go somewhere else, this is one of the worst I have ever stayed in.
The location was great and perfect for our needs.
The bedroom was large and in good condition. However, the bed and pillows were far too hard for us and the room was extremely hot. We did try to turn the heating down but this didn't seem possible.
The food in the restaurant dinner and breakfast, was average. However, all of the staff were friendly.
From the minute we got there we were made to feel welcome. The rooms were alittle tired but comfortable. The food was exceptional, great full english breakfast. All staff were friendly and went out of their way to make conversation, especially shy Mark lol and Suraya. We would definitely recommend and will return. Thank you.