Despite the property name that sounds vaguely like a chain hotel, I found out later that this a family business and I am so glad to have stayed here for that reason alone. The owners are a delightful couple who are attentive to their guests and work very hard for the success of their business. I made a reservation online at the last minute so when I arrived only a short time later, they didn't have the room linens ready for me. To allow me to check in immediately, they offered me a different room and I very much appreciated it. The room was immaculate and very comfortable. I was only in the area for two nights, and this hotel was the perfect home base for my activities. I didn't take advantage of the breakfast here due to my schedule, but I got a cup of their brewed coffee from Ember Coffee Co. each morning. I had great conversations with the owners (and other staff members as well) who helped me learn about the area and make plans to visit the wildlife refuge that's just north of Big Lake. These personal interactions are what make this hotel so special.
Really nice front desk staff. Unusual to feel at home in a hotel but they made it happen. Comfy beds, clean rooms, great breakfast given the small breakfast area. Didnt have the tv ton cnn or fox! THANKYOU! Had WCCO, a local happy news station on. Nice change!
The facility was nice and clean with a friendly and helpful staff.
Only down fall was my room was on the main level next to a restaurant parking lot. So plenty of traffic and noisy vehicles.
Staff was amazing both prior to arriving and upon arrival. Room was fine there was just a strong odor that was a mix between musty and cleaning supplies. I have bad allergies so it was overwhelming for me but it was a decent place to stay overall Iâd stay again. Staff again was amazing.
Awesome staff, friendly as can be! Very attentive to any need we had. Always welcomed us with a friendly smile and interested in the event we were there for. Highly recommended this place to stay.
The staff were SO incredibly kind and helpful. This is clearly a family owned business, so they care deeply about their guests. They were helpful, kind, and very friendly/social!
I think many people would enjoy staying here, it just was not for me. I have a very high expectation of cleanliness (itâs a flaw of mine, even at home), and while the room was clean, a few things just need updating âlike the carpets.
The lock on the back door also did not lock, so that made me a little weary.
They only supplied 2 bath towels, one washcloth and one hand towel for two people. Also, the tv was hard to find local channels because there was no channel guide.