6/10 Satisfaisant
Sandra H.
10 juil. 2025
Family Getaway
Strengths: The home is large and had wonderful space for a family of 15. Neighborhood was beautiful and home within walking distance to local park, near the lake and has a pool, which is always on our list and hard to find in Big Bear. Less than 5 minute drive to markets and the village. We enjoyed golf, the zoo, hiking and Bear Mountain basecamp. Concerns that resulted in 3 Star overall rating: 1. Cleanliness: cob webs and active spider nests behind many of the bedroom window blinds. Ants were pervasive (and persistent) throughout the kitchen. Mice droppings on floors and in closets (We do understand that we were in the mountains but it was more critters than we expected.) Gave me the impression that the house is not rented very often or cleaning might be sporadic? 2. Very little household or toiletry amenities so bring your own. We had to buy extra bath towels, washcloths and dish cloths so that we had enough for daily use. There is a laundry room with two stacked washer/dryer combos but dryers take a very long time to dry if using both at the same time.3. Property Management: No binder or other type of useful info packet that so many property owners/managers typically provide. There were posters in several locations reminding us of parking and quiet time rules. We weren't sure how to operate technology or outdoor spaces. Property Management did not return calls regarding pool not heated to comfortable temperature or TVs that did not work.
Sandra H.
Séjour de 7 nuits en juin 2025