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Avis sur The Hoxton Charlottenburg

The Hoxton Charlottenburg
Meinekestrasse 18-19, Berlin

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 48 avis sur 85." "
Note des voyageurs de 8 (Bien), d’après 24 avis sur 85." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 85." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 85." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 85." "

9,4/10

Propreté

8,4/10

Personnel et service

8,6/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

2/10 Horrible

Marie, Noé

Séjour de 4 nuits en mars 2024
Réponse de The Hox le 27 avr. 2024
Hi Marie,We deeply regret the challenges you encountered during your stay with us. We'd love the opportunity to connect with you and discuss your experience further.Best,The Hox

10/10 Excellent

Lutz Andreas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hôtel, nous le recommandons avec plaisir
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Sophia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hotel überzeugt durch eine gute Lage, nur 5 Minuten vom Ku'damm entfernt. Es ist modern eingerichtet, die Zimmer sind ausreichend groß und mit zwei Sesseln, einem Tisch, Kühlschrank, Radio und genügend Stauraum sehr gut ausgestattet. Das Personal ist zuvorkommend und freundlich. Eine Empfehlung für einen Städtetrip nach Berlin!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kimberly

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice experience
Séjour de 8 nuits en mai 2024

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent in every respect.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

4/10 Médiocre

JW

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Hotel is goed gelegen op loopafstand van Kurfurstendamm en metro, informatie voorziening bij de receptie en schoonmaak kamers ondermaats, verder karig ontbijt en gehaast restaurant personeel dat het bord bijna onder je handen vandaan trekt.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Bastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Simon

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good location on this half the city. Nice residential area but very close to everything. 3rd stay now, events seem to take priority over guests. Rooms cleaned on request which is fine when the request is actioned, 3 requests and 2 not actioned. Overall a decent hotel, but shame about a couple of details.
Séjour de 4 nuits en avril 2024
Réponse de The Hox le 26 avr. 2024
Hi Simon, Thank you for your loyalty and your feedback. We're glad you appreciate our location. We're sorry for any inconvenience with the room cleaning requests. We'll use this as a training opportunity to improve. We hope to welcome you back soon for a better experience.Best regards,The Hox

10/10 Excellent

Tom

Séjour de 1 nuit en avril 2024
Réponse de The Hox Team le 4 mai 2024
Hi TomThank you very much for your top score. We are glad you had an excellent time.

10/10 Excellent

Christia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The decor and rich vintage feel Of the lobby and and vacinities we well kept and gorgeous. People Were very friendly. The room was very clean but there was not a lot of surface area to put gear on. Shleves, table top. Etc. Overall, very lovely.
Séjour de 2 nuits en avril 2024
Réponse de The Hox le 26 avr. 2024
Dear Christia,Thanks for your feedback! We're glad you enjoyed the lobby's vintage charm and cleanliness, though we'll take note of your suggestion for more surface areas in the rooms.Best regards,The Hox

6/10 Satisfaisant

Antonius

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
„Roomy“ room was booked and paid for. Actual room was very, very small. Queen bed, one chair, which had to moved around to reach the wardrobe. Room 712. Room should have been 20 sqm , was at best 16 sqm all in (incl bath and entry).
Séjour de 1 nuit en avril 2024
Réponse de The Hox le 27 avr. 2024
Hi Antonius,We are sorry for the discrepancy between the room you booked and the one provided. Your feedback is invaluable, and we are investigating the issue to ensure it is promptly addressed. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,The Hox

10/10 Excellent

Aleksandra

Voyage en couple
Les points forts : Équipements
Cosy and comfortable hotel, excellent location. Perfect for a weekend getaway
Séjour de 1 nuit en mars 2024
Réponse de The Hox Team le 1 avr. 2024
Hi Aleksandra,Thank you for sharing your experience! We're delighted to hear that you found our hotel cosy and comfortable, and that our location met your expectations for a perfect weekend getaway. Your feedback is invaluable to us, and we're thrilled to have had the opportunity to contribute to your enjoyable stay. We look forward to welcoming you back in the future!

10/10 Excellent

Maria

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My second time here—love this hotel!
Séjour de 4 nuits en mars 2024
Réponse de The Hox Team le 1 avr. 2024
Hi Maria,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us again. It's always a pleasure to welcome back valued guests like yourself. We strive to provide a memorable experience, and we're thrilled that you chose to stay with us once more. If there's anything we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for many more wonderful visits in the future!All the best,

8/10 Bien

Folke Peter Daniel

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 3 nuits en mars 2024
Réponse de The Hox Team le 1 avr. 2024
Hi Folke,Thank you for your feedback! I'm delighted to hear that you found everything to your satisfaction. Your satisfaction is our top priority, and we're always striving to maintain the highest standards. If there's anything specific you particularly enjoyed or if there's anything we can improve upon, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future!All the best,

8/10 Bien

Markus, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The Hox Team le 1 avr. 2024
Dear Markus,Thank you for your kind feedback! I'm delighted to hear that you found everything to your satisfaction. Your satisfaction is our priority, and we're always here to ensure your experience remains exceptional. If there's anything else we can assist you with or any areas where we can further improve, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future.

10/10 Excellent

C

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay at The Hoxton in Berlin. Seriously funky hotel, the staff were amazingly welcoming and helpful at every turn, and really enjoyed the room; I had a comfort which wasn't huge but everything in it was spot on inside it. I was on business but if you wanted a cool bolthole to settle into while on vacation The Hoxton should be high on your list.
Séjour de 2 nuits en mars 2024
Réponse de Vanessa le 7 mars 2024
Hey C,Thanks so much for such an awesome review.We are very happy to see that you had a great time with us and that our amazing team made you feel welcome.We hope to see you again next time you're in town.All the best

8/10 Bien

Jimmy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bra hotell, mindre bra frukost!
Bra service på hotellet men frukosten var hopplösa, första morgonen fick vi vänta 45 minuter på att få frukosten som var beställd. De glömde bort beställningar, missade ändringar i beställningar och var otroligt långsamma. Frukosten i sig var god men man tröttnade på menyn efter första dagen.
Séjour de 3 nuits en février 2024
Réponse de Hany le 5 mars 2024
Thanks for sharing the feedback following your stay, though we’re very sorry to hear you were disappointed overall on this visit. That’s such a shame and we really don't like the idea of you being unhappy

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Hany le 5 mars 2024
Hello Micelle, Thanks for your review, great to hear you loved your time with us! See you back soon!

10/10 Excellent

Sophie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfy cozy stay
Such a lovely stay at the Hoxton Charlottenburg. The hotel was super comfy, especially after a couple of long business days. The bed was perfection and room had everything I needed. The staff were super helpful and accommodating. Location was great also
Séjour de 2 nuits en février 2024
Réponse de Hany le 5 mars 2024
Hello Sophie, Thanks for your review, so pleased to hear the location worked well for you, and you had a perfect stay - that's what we like to hear! Hope to see you back soon!Thanks

10/10 Excellent

Laine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Berlin January 2024
Location is perfect for all the sights, staff were above and beyond.. super friendly and helpful! We got an unexpected complimentary cocktail on arrival, the drinks from reception for the room were really reasonably priced. Room great, would like to stay at other Hoxton hotels in the future!
Séjour de 3 nuits en janvier 2024
Réponse de Catherine le 6 févr. 2024
Hi Laine,Thanks for the awesome review! So glad you enjoyed the perfect location and our super-friendly staff. Cheers to the unexpected complimentary cocktail! We'd love to host you again at any of our Hoxton hotels in the future! See you soon.The Hox

10/10 Excellent

John, London

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great!
Séjour de 3 nuits en novembre 2023
Réponse de Catherine le 6 févr. 2024
Thank you, John for taking the time to review us. Bis bald,The Hox

4/10 Médiocre

David, Charlotte

Séjour de 1 nuit en janvier 2024
Réponse de Hany le 5 mars 2024
Hello David, Thanks for sharing the feedback following your stay, though we’re very sorry to hear you were disappointed overall on this visit. That’s such a shame and we really don't like the idea of you being unhappy

10/10 Excellent

Kerstin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Väldigt nöjd!
Séjour de 3 nuits en janvier 2024
Réponse de Facundo le 16 janv. 2024
Hi Kerstin,Thanks for leaving us a review, it's great to see that you've enjoyed your stay with us!Best,The Hox Team

10/10 Excellent

Sven

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr freundliches Personal. Das Zimmer war sehr sauber. Lage ist super. Schönes Hotel. Wir haben unseren Aufenthalt sehr genossen
Réponse de Facundo le 16 janv. 2024
Hallo Sven,Vielen Dank für Ihr freundliches Feedback! Es freut uns sehr zu hören, dass Sie mit unserem Personal zufrieden waren, und die Lage des Hotels genossen haben. Es war uns eine Freude, Sie als Gäste zu haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Beste Grüße,The Hox Team

10/10 Excellent

Anette

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hoxton levererar
Trevligt hotel som ligger i ett bra kvarter. väldigt trevlig och serviceminded personal. jätte bra indisk restaurang som vi kan verkligen rekommendera.
Séjour de 2 nuits en janvier 2024
Réponse de Facundo le 16 janv. 2024
Hey Anette,Thank you so much for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel and appreciated our service. It's always great to know that guests recommend our Indian restaurant. We hope to welcome you again soon!Best,The Hox Team

10/10 Excellent

Rajkumar

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Facundo le 5 janv. 2024
Hi Rajkumar,Thanks for leaving us a review.We are glad to see that you enjoyed your stay with us.Until next time!Best,The Hox Team

8/10 Bien

Birgit

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Facundo le 5 janv. 2024
Hi Birgit,Thanks for your 8 stars! We're glad to see you enjoyed your stay with us.Best,The Hox Team

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de facundo le 16 déc. 2023
Hi Andew,Thanks a lot for sharing your positive feedback with us!Hope to see you again at Hoxton.Best,The Hox Team

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Facundo le 11 déc. 2023
Hi John,Thank you so much for your five stars!Hope to have you again at Hoxton soon.Best,The Hox Team

8/10 Bien

Maria

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A beautiful, classy, clean hotel located in a great area where I was spoilt for dining, shopping, and transport choices. I loved my cozy room, perfect for single travellers. My only issue had to do with the dining services, which seem to be undergoing some growing pains. Breakfast was a little stressful as the staff didn’t appear to be communicating efficiently with each other. It took ages to get a coffee. This is a shame, because everything else about the property was lovely.
Séjour de 4 nuits en novembre 2023
Réponse de Facundo le 7 déc. 2023
Hi Maria,Thank you so much for your considerate feedback. We appreciate your kind words about our hotel and the surrounding area. We sincerely apologize for the inconvenience you experienced with our dining services. Rest assured, we are actively addressing the issues you raised to enhance the overall guest experience. We value your input and hope to welcome you back for an improved stay in the future.Best,The Hox Team

10/10 Excellent

Morten

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Facundo le 5 janv. 2024
Hi Morten,Thanks a lot for the review!Hope to see you back again at Hoxton!Best,The Hox Team

10/10 Excellent

Jesper

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de The Hox Team le 21 nov. 2023
Thank you very much for your kind 5-star rating! We greatly appreciate your support and feedback.We look forward to welcoming you any time soon!

8/10 Bien

Simon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely bars and lounge areas where it is pleasurable to spend time (although in the evening the music is rather noisy); fantastic house restaurant. Rooms on the small side. Only lacking is a gym.
Séjour de 3 nuits en novembre 2023
Réponse de Facundo le 25 nov. 2023
Hi Simon,Thank you for your feedback! We're thrilled you enjoyed our bars and restaurant. Your input is valuable, and we'll keep striving to enhance our offerings. We hope to welcome you back for another great experience soon!Best,The Hox Team

6/10 Satisfaisant

John

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
For the price it needs to offer more: room service, better housekeeping, a bar open later and more in-room options—Nespresso, snacks, etc.
Séjour de 4 nuits en novembre 2023
Réponse de Facundo le 5 janv. 2024
Hi JohnThank you for sharing your feedback with us. We appreciate your valuable input and understand your expectations for additional amenities. We constantly strive to enhance our services, and your suggestions will be taken into consideration as we work towards improving our offerings. We hope to have the opportunity to welcome you back and provide an even more enjoyable experience in the future.Best,The Hox Team

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Great Stay Overall
Overall the stay was great however there are a few things that could have certainly been better. The wait for the check in was very long made me and a colleague late for a meeting and in the evening my shower was not working well so I had to switch rooms. The gentleman that help me with the shower issue was super efficient and made the process very easy and quick which I really appreciated. The coffee was certainly a 10/10
Séjour de 1 nuit en octobre 2023
Réponse de Facundo le 25 nov. 2023
Hi there,Thank you for your valuable feedback. We're glad you enjoyed the excellent coffee and prompt assistance with the shower issue. Apologies for the extended check-in wait and inconvenience caused. We will address this to ensure a smoother experience for our guests. Your insights are appreciated, and we hope for the chance to welcome you back for an improved stay. Thank you for choosing us!Best,The Hox Team

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Five stars
Ive stayed at the Hoxton in Shoreditch and the one in Williamsburg, Brooklyn. This was my first time at the Berlin one and it is my favorite of the three. Very cool and spacious. Clean rooms, well-appointed and the staff was friendly and helpful.
Séjour de 3 nuits en octobre 2023
Réponse de Facundo le 26 nov. 2023
Hey there,Your feedback just made our day! We're glad to hear that you had a pleasant stay in Berlin and that it stood out as your favourite among the locations you've visited. It's great to know that you found the overall ambiance appealing and the staff friendly and helpful. If there's anything we can do to further improve your future stays, please feel free to reach out. We're looking forward to welcoming you back soon!Best,The Hox Team

8/10 Bien

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We thought the hotel was stylish and comfortable. We liked that they broke with tradition on the expensive buffet breakfast and daily r housekeeping. It was better to pay for only what we order and eat at breakfast (or have no breakfast and don’t pay for it if we felt like it). And we asked for housekeeping only once on a 5-night visit. The bar and lounge were very comfortable in the evening.
Séjour de 5 nuits en octobre 2023

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location and very walkable to trains and areas of interest.
Séjour de 3 nuits en octobre 2023
Réponse de THCHAR le 23 nov. 2023
Hey Deborah,Thanks a million for the awesome 10/10 review! Hope you had a fantastic time exploring the city. Can't wait to welcome you back for another great stay.Cheers,The Hox Team

10/10 Excellent

Tina

Séjour de 3 nuits en octobre 2023
Réponse de THCHAR le 23 nov. 2023
Hey Tina,Thanks a bunch for the stellar 10/10 review! Anything specific that stood out for you? We can't wait to welcome you back for another awesome stay. Cheers!The Hox Team

10/10 Excellent

Jacob

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de THCHAR le 23 nov. 2023
Hey Jacob! Thanks a million for the stellar 10/10 rating! Your positive vibes light up our day!Anything specific that stood out to you? We'd love to hear more about your experience.Can't wait to welcome you back for another amazing stay!XXXThe Hox Team

8/10 Bien

Scott

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 7 nuits en octobre 2023
Réponse de THCHAR le 23 nov. 2023
Hey there Scott.Thanks for giving us an 8 out of 10 on Hotels.com! Anything specific that made your experience great? We'd love to know! We hope to host you again soon! Best,The Hox Team

10/10 Excellent

Julie

Séjour de 4 nuits en octobre 2023

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect location and very friendly staff. Excellent service. Everything is perfect except there is no dresser or drawers in the rooms. Their shower is great
Séjour de 2 nuits en septembre 2023
Réponse de THCHAR le 23 nov. 2023
Hey there Nancy!Thank you for taking the time to share your experience. It warms our hearts that you found our service excellent.We can't wait to welcome you back for another round of perfect visit to Berlin!Best,The Hox Team

10/10 Excellent

Noah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Honestly one of the best stays I’ve ever had.
Séjour de 1 nuit en septembre 2023
Réponse de THCHAR le 23 nov. 2023
Hey there Noah!Thank you so much for your awesome review! Wed love to see you around again very soon.Best,The Hox Team

10/10 Excellent

Dan

Voyage en groupe
Les points forts : Confort de la chambre
Séjour de 5 nuits en septembre 2023
Réponse de THCHAR le 23 nov. 2023
Hi Dan!Love to hear you had a great time in Berlin! See you soon!Best,The Hox Team

10/10 Excellent

Alessia

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Excelente estancia en Berlín!
Séjour de 3 nuits en septembre 2023
Réponse de THCHAR le 23 nov. 2023
Hi Alessia,Thank you so much for your 10/10 review!Were glad to know you had a fantastic stay with us.Hope to see you again soon.Best,The Hox Team

8/10 Bien

Myriam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Das Hotel ist modern eingerichtet. Für einen etwas längeren Aufenthalt gibt es keine Ablagemöglichkeit für Koffer etc..
Séjour de 4 nuits en septembre 2023

6/10 Satisfaisant

Wilhelm

Séjour de 3 nuits en septembre 2023
Réponse de THCHAR le 23 nov. 2023
Hi Wilhelm!Thank you for taking the time to share your feedback on Expedia. We appreciate your input and are sorry to hear that your experience fell below expectations.If you could provide additional details about your stay, it would be invaluable for us to address any issues and enhance our services. We hope to welcome you back for an improved and enjoyable stay.Best,The Hox Team

10/10 Excellent

Karolina

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023