Salon du hall

Avis sur Quentin XL Potsdamer Platz Hotel

Quentin XL Potsdamer Platz Hotel
Potsdamer Straße 76-80, Berlin, BE

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 115 avis sur 367." "
Note des voyageurs de 8 (Bien), d’après 123 avis sur 367." "
Note des voyageurs de 6 (Satisfaisant), d’après 67 avis sur 367." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 367." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 367." "

7,8/10

Propreté

7,2/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2022
Réponse de Quentin Hotels Team le 21 nov. 2022
Dear guest, thank you for your stay! Best regards, Quentin Team

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les chambres ne sont pas assez insonorisées. Le personnel et professionnel et efficace, c'est vraiment en atout
Séjour de 2 nuits en août 2019

6/10 Satisfaisant

Jing Yi

Les points faibles : Propreté et personnel et service
Séjour de 3 nuits en juin 2019

10/10 Excellent

Naphine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was modern and very beautiful i will be back again
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

leah

Séjour de 1 nuit en mars 2024

8/10 Bien

Robin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Für einen Kurztrip optimal geeignet. Gute Anbindung.
Séjour de 2 nuits en mars 2024

8/10 Bien

Katarzyna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Natalie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Raja

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel itself was great. Good breakfast (though not too many vegan options), the rooms are comfy and spacious, and the staff were very helpful. It's close to Potsdamer Plaza and the Bradenburg Gate, so all is good. I would suggest that they strengthen the wifi (it was weak in our room) and supply tissues in addition to toilet paper.
Séjour de 7 nuits en décembre 2023
Réponse de Flori F le 22 févr. 2024
Dear Raja,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel and that you found our breakfast satisfying, rooms comfortable, and staff helpful.We appreciate your suggestion regarding the wifi strength and the provision of tissues in addition to toilet paper. Your feedback is invaluable, and we will consider it as we strive to improve our services.We're delighted that our convenient location near Potsdamer Platz and the Brandenburg Gate met your needs.If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to let us know. We're here to ensure your comfort and satisfaction.Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you again in the future.Warm regards,Reservations Department

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great value but the service at the bar was not impressive
Séjour de 1 nuit en décembre 2023

8/10 Bien

Jeanne Kongsted

Séjour de 3 nuits en décembre 2023

8/10 Bien

Martina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

gözde

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Berlin
Oda cok guzeldi, yatak yattigim en konforlu yataklardan biriydi. Odanin buyuk olmasi ve calisma masasi ilekanepe olmasi da bizi epey rahat ettirdi. Otele ilk girerken baya siyah ve ic karartici gerek lobisi gerek odalara giden uzun kolidorlari. Bir de lobi ve kolidorlarda acayip bir koku mevcut, tabii asansorde de yumurta kokusu :/ ama tabii isletmenin binasi cok eski dolayisiyla Almanya yi iyi bilenler bilir boyle eski yerlerde genelde halilar degismezse koku sorunu giderilemiyor. Lokasyon olarak da cok iyi, biz yirumeyi sevdigimiz icin cogu yere yuruyerek gittik, ama yine de toplu tasima da kullanilabilir hemen otelin onunde otobus duragi var.supermarkete de 6 dakika yurume mesafesi. Yanindaki hirvat restoranti cok lezizdi, ilk gece arayis icine girmeniza gerek kalmaz yemek yemek icin. Calisanlarda iyiydi.
Séjour de 9 nuits en novembre 2023

8/10 Bien

Sascha

Voyage en couple
Les points forts : Personnel et service
Wir finden es ist ein tolles Hotel mit sehr freundlichem, kompetentem Personal welches obendrein hervorragend English spricht! Für uns war die Unterkunft absolut ausreichen jedoch gab es schon einige Mängel. Ein gebrauchtes Handtuch unter dem Waschbecken, und auch Möbel mit schon sehr starken Abnutzungserscheinungen was vielen sicher nicht gefallen würde. Uns hat es weniger gestört, Aber wir waren auch nur eine Nacht dort.
Séjour de 1 nuit en décembre 2023
Réponse de Bahareh, Reservation Department le 15 déc. 2023
Sehr geehrter Sascha,herzlichen Dank für Ihr freundliches Feedback. Es freut uns sehr zu hören, dass Sie unser Hotel und das Personal als freundlich und kompetent empfunden haben. Wir entschuldigen uns für die festgestellten Mängel, wie das gebrauchte Handtuch und die Abnutzungserscheinungen an den Möbeln. Ihre Anmerkungen sind für uns äußerst wichtig, und wir werden sicherstellen, dass solche Unannehmlichkeiten behoben werden.Wir hoffen, dass Sie trotz dieser Punkte einen angenehmen Aufenthalt bei uns hatten und würden uns freuen, Sie in Zukunft erneut als unsere Gäste begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 Excellent

Florence

Séjour de 4 nuits en juillet 2023

10/10 Excellent

angharad

Séjour de 3 nuits en novembre 2023

10/10 Excellent

Tjerk

Good
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Nadine

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Irina

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Es war alles in einem gut.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ein gutes Hotel. Gut eingerichtet. Alles sauber. Jederzeit wieder.
Séjour de 1 nuit en octobre 2023
Réponse de Nikta T le 9 nov. 2023
Dear FrankThank you for reviewing your stay with us and for being our guest.I am happy to see that you seem to have enjoyed your time with us and hope Berlin treated you nicely as well. Welcoming you back to our hotel in the future would be a pleasure.Kind RegardsReservation department

10/10 Excellent

Nicolaj Hein

Séjour de 5 nuits en octobre 2023

4/10 Médiocre

Casper

Les points faibles : Propreté, personnel et service, confort de la chambre
Dårlig oplevelse...
Anmeldelse af Quentin XL Potsdamer Platz Hotel: Min kæreste og jeg havde desværre en skuffende oplevelse under vores nylige ophold på Quentin XL Potsdamer Platz Hotel. Det var en weekend, der desværre vil huskes for de forkerte grunde, og her er de tre mest markante problemer, vi oplevede: Problemer med værelseskortet: Da vi først ankom, virkede vores værelseskort ikke. Vi fik at vide, at problemet ville blive løst, men vi endte med at bruge en gammeldags metalnøgle under hele vores ophold. Dette var besværligt og irriterende, da vi havde forventet en mere moderne og bekvem løsning. Uønsket tidlig morgenvækning: Hver morgen blev vi vækket omkring klokken 9 af rengøringspersonalet. Dette var særligt foruroligende, da vores reservation var planlagt indtil onsdag, men personalet hævdede, at vi skulle være tjekket ud. Vi forsøgte at klage i receptionen, men desværre blev problemet aldrig løst. Det var frustrerende at føle, at vores ophold var uventet forkortet. Morgenmadsoplevelse: Vi besøgte morgenmadsbuffeten hver morgen omkring klokken 9.15, og det var tydeligt, at udvalget var begrænset. Desuden blev buffeten ikke regelmæssigt genopfyldt, hvilket betød, at vi ikke kunne nyde den forventede morgenmadskvalitet. Det var en skuffende start på vores dage. Samlet set var vores ophold på Quentin XL Potsdamer Platz Hotel ikke en behagelig oplevelse. Vi havde forventet bedre service og faciliteter, især med tanke på prisen. Vi håber, at vores feedback kan bidrage til at forbedre
Séjour de 3 nuits en octobre 2023
Réponse de Quentin Hotels Team le 24 oct. 2023
Dear Casper,We sincerely apologize for the inconveniences you encountered during your recent stay at the Quentin XL Potsdamer Platz Hotel. Your feedback is invaluable to us, and we are truly sorry for falling short of your expectations.The issues with the room card, unwanted early morning disturbances, and breakfast experience are unacceptable, and we apologize for the frustration and disappointment they caused. We will be reviewing our procedures and training to ensure these matters do not occur in the future.Your feedback will be instrumental in making the necessary improvements to enhance the quality of our service and facilities. We sincerely hope you will consider giving us another opportunity to provide you with a more enjoyable and seamless stay in the future.Warm regards,

8/10 Bien

Marten

Séjour de 2 nuits en octobre 2023

10/10 Excellent

Burghard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Das Hotel ist liebevoll ausgestattet, das Personal sehr freundlich und hilfsbereit. Es ist gut mit dem Bus zu erreichen.
Séjour de 1 nuit en octobre 2023
Réponse de Quentin XL Hotel le 17 oct. 2023
Dear Sir/Madam, Thank you for your time in leaving us a review. We are very happy to know that you have enjoyed your stay with us, and we are very much looking forward to welcoming you to our Hotel in the nearest future! Kind Regards, Quentin Hotels Team

10/10 Excellent

David, Clarence Center

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a nice surprise! This hotel is clean, has a great kitchen and is within walking distance of all the major art museums in Berlin. Lastly, it is very reasonable! You would pay $300 per night in the US for a hotel room of this quality. I would heartily recommend it to any travelers who are visiting Berlin.
Séjour de 2 nuits en septembre 2023
Réponse de Quentin Hotels Team le 27 oct. 2023
Dear David,Thank you for your amazing review! We hope to welcome you in the future as well!Kind regards,

6/10 Satisfaisant

Ian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Very trendy stylish hotel but missing basic features like hot water on the high floors and a bottle opener to open the bottled water supplied and poor breakfast and only 1 working lift.
Séjour de 1 nuit en octobre 2023
Réponse de Quentin Hotels Team le 13 oct. 2023
Dear Ian,We appreciate your feedback and apologize for the inconveniences you experienced during your stay. We will address the hot water, bottle opener, breakfast, and elevator issues promptly to ensure a better experience for our guests. We value your input and hope you'll consider staying with us again.Kind regards,

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel room had a really high ceiling which made it feel XL.
Séjour de 6 nuits en septembre 2023
Réponse de Quentin Hotels Team le 12 oct. 2023
Dear Jennifer,Thank you for your review. We hope to see you in the future as well.Kind regards,

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Berlin honeymoon
Great location for access to bus tour route, philharmonic and gallery. Clean and comfy room and helpful staff
Séjour de 3 nuits en septembre 2023
Réponse de Quentin Hotels Team le 1 oct. 2023
Dear Amanda,Thank you for the amazing review. We hope to see you in the future as well!Kind regards,

2/10 Horrible

Laura

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Quentin Hotels Team le 1 oct. 2023
Dear Laura,We are saddened to learnt that your experience in our hotel was less than ideal! We hope to see you in the future as well with improved services.Kind regards,

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great
Séjour de 2 nuits en septembre 2023
Réponse de Quentin Hotels Team le 26 sept. 2023
Dear Christopher,Thank you for your amazing rating! We hope to see you in the future as well!Kind regards,

8/10 Bien

SISSI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de Quentin Hotels Team le 21 sept. 2023
Dear Sissi,Thank you for your nice rating! We hope to see you in the future as well!Kind regards,

4/10 Médiocre

Terje

Séjour de 3 nuits en septembre 2023
Réponse de Quentin Hotels Team le 20 sept. 2023
Dear Terje,Thank you for your feedback. We hope to have you back in the future with improved services.Kind regards,

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en septembre 2023
Réponse de Quentin Hotels Team le 19 sept. 2023
Dear Guest,Thank you for your kind review. We hope to see you in the future as well.Kind regards,

8/10 Bien

Tino, Koeln

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
großes Zimmer
Séjour de 2 nuits en septembre 2023
Réponse de Quentin Hotels Team le 12 sept. 2023
Dear Tino,Thank you for quickly reviewing your recent stay with us.Your score implies that you enjoyed your stay with us. We hope you also had a great time in this vibrant city and will choose our hotel again when travel brings you back to the area.Kind regards,

10/10 Excellent

Marco

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Zimmer war stylisch und sauber, das Personal freundlich. Alles bestens gepasst!
Séjour de 1 nuit en août 2023
Réponse de Reservation Team le 8 sept. 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté et personnel et service
Dirty towels
I had a Superior room for two nights. I went to the reception three times to complain about the dirty towels, which were always delivered to me after the complaint. The last time I showed the pictures I took to the reception of the latest towels that were still dirty, whereupon I was told that unfortunately these are the cleanest towels available in the hotel (dirty fingerprints, hair). So I didn't get clean towels. In addition, the cosmetic products (shampoo, conditioner) were out of date more than a year ago and the hotel did not have any newer ones to offer. The toothpaste was also out of date, but luckily I had my own with me. I sent an email about towels and cosmetic products to the email address provided by the reception, but I haven't received a reply.
Séjour de 2 nuits en août 2023
Réponse de Quentin Hotels Team le 31 août 2023
Dear valued guest,We sincerely apologize for the inconvenience you faced during your stay, especially with regards to the cleanliness of the towels and the cosmetic products. Your experience does not meet our usual standards, and we deeply regret any disappointment caused. We'll be reviewing our processes to ensure such issues are addressed promptly and effectively in the future. Your feedback is invaluable in helping us improve, and we're sorry for any lack of response to your email; we'll ensure this is looked into. We appreciate your patience and hope to have the opportunity to make it up to you in the future.Kind regards,

10/10 Excellent

d

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nowhere else comes close in Berlin.
I travel a lot for work. This was my 4th time staying at the hotel in 2023. And 10th in total. It's one of my favourite stops in the world. Sure it's not the Atlantis in Dubai but value for money and location it's amazing. It's also something a little bit different with an modern artistic edge. I've paid a lot lot more to stay in far worse hotels. The sister Boutique hotel in Charlottenburg is equally as fantastic. Stop searching. Book now.
Séjour de 1 nuit en août 2023
Réponse de Quentin Hotels Team le 30 août 2023
Dear guest,Greetings from Quentin XL Hotel!Thank you immensely for your heartwarming review. Your continued choice of Quentin XL Hotel for the fourth time this year and a total of ten times is truly cherished.We're thrilled to be among your favorite stops worldwide, offering you exceptional value and a modern artistic edge. Your kind words about our uniqueness are deeply appreciated.Your loyalty drives us to maintain our commitment to excellence. We're equally thrilled that our sister Boutique hotel in Charlottenburg has captured your heart.Your endorsement speaks volumes, and we can't wait to host you again. Whenever you're ready, Quentin XL Hotel is here to provide you with another wonderful experience.Safe travels and see you soon!Warm regards,

8/10 Bien

Tekalign G.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Quentin Hotels Team le 30 août 2023
Dear Tekalign,Thank you for quickly reviewing your recent stay with us.Your score implies that you enjoyed your stay with us. We hope you also had a great time in this vibrant city and will choose our hotel again when travel brings you back to the area.Kind regards,

4/10 Médiocre

Wolfgang

Voyage en famille
Les points faibles : Personnel et service
Das Hotel ist ganz gut gemacht und ausgestattet. Leider ist der erhaltungszustand insbesondere der Bäder nicht gut. Der Checkin war langsam und umständlich. Alles wurde vorab kassiert. Das Personal im Restaurant und housekeeping spricht überwiegend kein Deutsch und nur schlecht englisch. Personalmässig alles low Budget… Rezeptionsteam spricht halbwegs gut deutsch- aber Mitarbeiterinnen nicht sehr hilfreich und vorlaut. Zimmerservice (Handtücher etc.) gibt es nur auf vorherige Aufforderung. Dann wurden Handtücher vergessen zu liefern. Die Bar hat Sonntag geschlossen - war nirgendwo zu lesen. Das Frühstück ist ok - aber ebenfalls eher mittlere Qualität. Checkout war schnell, aber Rechnung falsch ausgestellt. Im Restaurant steht eine vertrocknete Pflanze am Fenster… sinnbild für den Zustand des gesamten Hotels. Eher 2-3 Sterne als 4. Auch Umgebung des Hotels ist nicht sehr gut. Parken ist mit 25€ pro Nacht teuer. Niemand im Hotel, der bei an-/Anreise mit den Koffern hilft. Bei Anreise wurde direkt gedroht, man müsse die checkout Zeit penibel einhalten, sonst müsse man extra bezahlen ab fünf Minuten nach 11.00 Uhr. Insgesamt kein Hotel, das ich ein zweites Mal buchen würde.
Séjour de 3 nuits en août 2023
Réponse de Reservation Team le 24 août 2023
Thank you for the review of your recent stay with us.I am saddened to see that you were not satisfied with us and want to sincerely apologise for any inconveniences you may have faced. Please note that my colleagues and I are doing our utmost to ensure our guest's expectations are met or exceeded giving outstanding service and offering great facilities. If we are falling short of our service promises, please never hesitate to contact the Front Office to share your experiences and concerns - we will go above and beyond to Make It Right.The team hopes to have the chance of welcoming you back to our hotel to show you we can do much better.

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Der manglede smør på morgen buffeten den ene dag. Spurte efter det hos personalet. Besked var bare at de ikke havde mere.
Séjour de 3 nuits en août 2023
Réponse de Quentin Hotels Team le 16 août 2023
Dear guest,We truly appreciate your feedback and thank you for taking the time to leave a note of 8 out of 10. We're glad to hear that your overall experience was positive. Regarding the issue with the missing butter on the breakfast buffet, we apologize for any inconvenience it caused. Your comments are valuable to us and we will certainly address this concern to ensure a better experience during your next stay. If there's anything specific you'd like us to improve upon or if you have any further suggestions, please don't hesitate to let us know. We look forward to welcoming you back and providing you with an even better experience in the future.Kind regards,

10/10 Excellent

Blandine Therese

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Place conveniently located to bus stop. Breakfast is amazing
Séjour de 1 nuit en août 2023
Réponse de Quentin Hotels Team le 8 août 2023
Dear Blandine,We're delighted you enjoyed our convenient location near the bus stop and had a great breakfast experience. Your positive feedback is much appreciated, and we hope to welcome you back for more wonderful stays in the future.Kind regards,

10/10 Excellent

Erik

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fijn en luxe hotel, onwijs mooie kamer. Vriendelijk personeel. Met een E-stepje ben je zo overal. In de straat van het hotel ook genoeg winkels en eetgelegenheden.
Séjour de 3 nuits en juillet 2023
Réponse de Reservations Department le 2 août 2023
Thank you for your kind review! We're delighted to hear that you enjoyed our nice and luxurious hotel, as well as our friendly staff and well-appointed rooms. We're glad that you found the location convenient with easy access to various shops. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

Tobias

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023
Réponse de Quentin Hotels Team le 30 juil. 2023
Dear Tobias,Thank you for your amazing review! We hope to see you in the future as well.Kind regards,

6/10 Satisfaisant

Emad

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nothing
Séjour de 2 nuits en juillet 2023
Réponse de Reservation Team le 28 juil. 2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

10/10 Excellent

Christina

Séjour de 2 nuits en juillet 2023
Réponse de Reservation Team le 28 juil. 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

6/10 Satisfaisant

Saira

Séjour de 1 nuit en juillet 2023
Réponse de Reservation Team le 28 juil. 2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

6/10 Satisfaisant

Arne

Séjour de 1 nuit en juillet 2023
Réponse de Reservation Team le 28 juil. 2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

10/10 Excellent

Brigitte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Quentin Hotels Team le 26 juil. 2023
Dear Brigitte,Thank you for taking a moment to share your experience at Quentin XL. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon. Kind regards,

6/10 Satisfaisant

Hendrik

Les points faibles : Propreté
Séjour de 1 nuit en juillet 2023
Réponse de Quentin Hotels Team le 24 juil. 2023
Dear Hendrik,Thank you for taking a moment to share your experience at Quentin XL Potsdamer Platz. Our team is so glad to hear that you enjoyed our service. We look forward to seeing you again soon.Kind regards,

6/10 Satisfaisant

Maik

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en juillet 2023
Réponse de Reservation Department le 21 juil. 2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.