Hello Andrea, thank you very much for your kind review, we are happy to see that you had a nice time in Berlin. We truly hope you will visit us in any of our locations across Europe. Best regards,

Hi Christopher, thank you for your review! We hope you enjoyed your stay with us and are glad you found it easy. We hope to host you soon again, if not in Berlin, then in any of our flats across Europe. Kind regards, Bob W.

Hi Daniel, thank you for your 5-star review! We are thrilled to see you had a great stay and enjoyed your time in Berlin. We hope to see you soon again. Kind regards, Bob W.

Hi Elle, thank you very much for taking the time to write this cracking review. We are really excited to hear that you enjoyed your stay with us enjoying it to its fully potential with the kitchen our portable bottles, the smart tv and the spacious closet. We really hope you will come back to Berlin and will choose to stay with us and enjoy once again the central area with loads of night life options. Best wishes, Bob W.

Hi Matt, thank you very much for your 10/10 review, it is a pleasure to know that everything was wonderful and that you enjoyed your time at Bob W Mitte. All the best, Bob W.

Hi Zara, thank you very much for your review, it is a pleasure to know that you rate your stay at Bob W Mitte 10/10. We hope you had a good trip back home and hope to see you soon again. Best wishes,Bob W.

HI Herbert, Thank you for your review.I am sorry to see that not all aspects of your stay met your expectations. Thank you for sharing your feedback about the bed linen, I have forwarded this to our team on site to ensure that all bed linen is in perfect condition. Unfortunately, the café next door is not our partner nor does it belong to us, therefore we have no control over their service. We understand that parking costs in central Berlin can be high, and we regret any inconvenience this may have caused you. Please know that the parking spots around our property are managed by the city and are beyond our control. We appreciate your understanding and hope this did not overshadow your overall experience.Once again, thank you for your visit and constructive appreciations, we hope you had a good trip back home and we would like to see you again very soon in our flats.Best, Bob W.

Hey Rodrigo, thank you very much for your honest feedback! Sad to hear that you were not happy with our check in process, even though we named our property "Digital Check In - The Dude by Charly".

Liebe Ulrike, vielen Dank für deine positive Bewertung. Wir hoffen dich bald zu sehen.Charly

Hi Lior,thank you for your review which we take very seriously and as a change to improve. We are a digital hotel, but should the Whats App service not be available guests do always have the possibility to call us via phone on which we are happy to help at any time during the day.We hope to see you again.Wishing you all the best,Charly

Hi Nora,Vielen Dank für deine positive Bewertung, es freut uns das zu hören und hoffen dich bald wieder zu sehen.Charly

Hi Katharina, vielen Dank für dein Feedback. Wir möchten uns ganz herzlich für den Baustellenlärm um 7 Uhr morgens entschuldigen. Leider haben wir hier beschränkte Möglichkeiten, diese Situation zu verbessern. Natürlich sollte es aber nicht passieren, dass unser Housekeeping Team den Tee und die Kaffeekapseln nicht aufgefüllt. Entschuldige dafür! Du darfst uns in solchen Situationen gerne eine Nachricht schreiben und wir versuchen schnellstmöglich eine Lösung zu finden. Des Weiteren ist unser Hotelmanager fast jeden Tag ein paar Stunden vor Ort, um dir jegliche Fragen zu beantworten. Du hast ihn nur wahrscheinlich leider nicht getroffen. Außerdem garantieren wir dir 24h Zutritt zu deinem Zimmer, auch wenn dein Handy keinen Akku mehr hat. Gerade über unsere Klingel am Haupteingang kannst du uns jederzeit erreichen und wir helfen dir gerne weiter. Vielleicht gibst du uns ja eine zweite Chance um dich von Charly zu überzeugen - natürlich zu einem Sonderpreis Viele Grüße Charly ❤️

Thank you very much! Hope to see you again very soon :)