Avis sur art'otel Berlin Mitte powered by Radisson Hotels
art'otel Berlin Mitte powered by Radisson Hotels
Wallstr. 70-73, Berlin, BE
Avis
9,0
Merveilleux
9,4/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de art'otel Berlin Mitte Team le 24 avr. 2024
Dear Guest,Thank you very much for all your kind words about your stay with us and for taking the time to rate us. We are proud that all your expectations were met and that you especially appreciated the spacious room, the prime location, as well as the silence. Please feel free to visit us again, we would be delighted.Kind regards,art'otel Berlin Mitte Team
10/10 Excellent
antoine
Voyage d’affaires
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
antoine
Séjour de 1 nuit en janvier 2024
Réponse de art'otel Berlin Mitte Team le 31 janv. 2024
Dear Guest,Thank you for taking the time to write this review. We are very happy that you were very satisfied and enjoyed your stay at our hotel. It would be wonderful if you visit us again soon.Kind regards,art'otel Berlin Mitte Team
10/10 Excellent
Gaëlle
Voyage en couple
6 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gaëlle
Séjour de 5 nuits en décembre 2023
Réponse de art'otel Berlin Mitte Team le 18 janv. 2024
Dear Guest,We would like to thank you for taking the time to share your impressions of your stay with us. It is nice to read that you had a very positive impression of our hotel after your visit. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team
8/10 Bien
Eric
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eric
Séjour de 4 nuits en décembre 2023
Réponse de art'otel Berlin Mitte Team le 31 janv. 2024
Dear Guest,Thank you for taking the time to share your positive experience with other travellers. We are delighted that you enjoyed our hotel and that you had a great stay. We wish you all the best and would be delighted to welcome you back to our hotel.Kind regards,art'otel Berlin Mitte Team
2/10 Horrible
Habib
17 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Habib
Séjour de 2 nuits en octobre 2023
Réponse de art'otel Berlin Mitte Team le 18 oct. 2023
Dear Guest,Thank you for choosing our hotel for your visit to Berlin. Firstly, we would like to sincerely apologize for the situation described and the inconvenience you have experienced. Unfortunately, there was a system error that led to misunderstandings with the reservation. Your reservation was made at the time we had the system failure and rooms were booked even though we had no more capacity. Your reservation was canceled the day before arrival and an email was sent to you informing you not to arrive. We would like to apologize for any inconvenience and hope that you will give us another chance to convince you of our hotel.Best regards,art'otel Berlin Mitte Team
8/10 Bien
Jean-Francois, Boisbriand
Voyage en groupe
18 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean-Francois
Séjour de 5 nuits en juillet 2023
Réponse de art'otel Berlin Mitte Team le 18 juil. 2023
Dear Guest,Thank you for taking the time to share your experiences with us and other travellers. We are delighted to read that you were satisfied with your stay and especially liked the great location and the cleanliness. We apologise for the inconvenience caused by the air conditioning and hope to welcome you back on your next visit to Berlin.Kind regards,art'otel Berlin Mitte Team
10/10 Excellent
yaelle
14 janv. 2023
yaelle
Séjour de 1 nuit en janvier 2023
Réponse de art'otel Berlin Mitte Team le 15 janv. 2023
Dear Guest, Thank you for taking the time to share your experience with other travellers. We are extremely happy to read that you were completely satisfied with your stay with us. Hopefully you will visit us again soon. Stay healthy!Kind regards,art'otel Berlin Mitte Team
10/10 Excellent
Frederic
2 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Frederic
Séjour de 3 nuits en juillet 2022
Réponse de art'otel berlin mitte Team le 5 août 2022
Dear Guest,
Thank you for choosing the art'otel berlin mitte for your stay in Berlin and for sharing your impressions with other travellers. We are glad to see, according to your rating, that you had an overall very pleasant stay with us and we hope to have the opportunity to welcome you back soon.
Kind regards,
art'otel berlin mitte Team
8/10 Bien
frauke glindemann
Voyage en famille
18 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
frauke glindemann
Séjour de 2 nuits en juillet 2022
Réponse de art'otel berlin mitte Team le 20 juil. 2022
Dear Guest,
Thank you very much for your nice feedback. We are glad that you had a nice time with us and that you would recommend our hotel to others. We would be very pleased to see you again.
Kind regards,
art'otel berlin mitte Team
10/10 Excellent
Olivier
9 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Olivier
Séjour de 2 nuits en novembre 2021
Réponse de art'otel berlin mitte Team le 9 nov. 2021
Dear Guest,
we would like to thank you for your 10 points rating regarding your recent stay with us.
We are very happy to know you had an enjoyable and satisfying stay with us and we hope we will get the opportunity to welcome you again.
Best regards,
art'otel berlin mitte Team
8/10 Bien
sophie
Voyage en famille
8 nov. 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
sophie
Séjour de 6 nuits en octobre 2021
Réponse de art'otel berlin mitte Team le 9 nov. 2021
Dear Guest,
We appreciate you taking your time to share your feedback in regards to your recent stay with us.
We are delighted to know that you had such a memorable stay at our hotel. It would be our pleasure to welcome you again on your next visit to Berlin.
Best regards
art'otel berlin mitte Team
10/10 Excellent
Antonia
Voyage en famille
5 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Évaluation justifiée
Antonia
Séjour de 3 nuits en octobre 2021
Réponse de art'otel berlin mitte Team le 8 nov. 2021
Dear Guest,
Thank you very much for taking the time to share your wonderful review of your recent stay at art'otel berlin mitte.
We are delighted knowing we met all of your expectations and that you were highly satisfied with our central location, the comfort, the service, and our breakfast buffet.
We would love to welcome you back soon.
Kind regards,
art'otel berlin mitte Team
8/10 Bien
Catherine
Voyage en famille
13 oct. 2021
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Catherine
Séjour de 7 nuits en octobre 2021
Réponse de Art´otel Berlin Mitte - Michelle le 13 oct. 2021
vielen Dank für die tolle Bewertung. Schön dass sie bei uns zu Gastwaren
8/10 Bien
Yann
27 sept. 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Convenable
Yann
Séjour de 2 nuits en septembre 2021
Réponse de art'otel berlin mitte team le 28 sept. 2021
Dear Guest,
Thank you for providing us with your valuable feedback.
It makes us happy to see that, according to your rating, you had an overall pleasant stay with us. However, we are very sorry to hear you experienced some inconveniences while staying with us. We will make sure to forward your comments to the relevant department in order to improve and prevent such issues in the future.
With the hope to get another opportunity to welcome you, we are sending you our best regards.
art'otel berlin mitte team
10/10 Excellent
Voyageur vérifié
Voyage en famille
7 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mars 2020
Réponse de ABM le 9 mars 2020
Dear Guest,
Thank you for the perfect rating and for sharing your impressions with other travelers.
It is wonderful to know that you were satisfied with all aspects of your stay and that we managed to exceed your expectations.
It would be a pleasure to get the opportunity to welcome you again for another memorable stay.
Best regards,
art'otel berlin mitte Management Team
8/10 Bien
Voyageur vérifié
2 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en février 2020
Réponse de ABM le 2 mars 2020
Dear Guest,
We appreciate the great rating.
We are happy to see according to your rating that you had a pleasant stay with us and we hope to have the opportunity welcome you back in the near future for an even more memorable experience.
Best regards,
art'otel berlin mitte Management Team
10/10 Excellent
Fulya
Voyage en famille
1 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Extraordinaire
Fulya
Séjour de 2 nuits en février 2020
Réponse de ABM le 2 mars 2020
Dear Guest,
Thank you very much for the lovely review.
It is wonderful to know that you were satisfied with all aspects of your stay and that we managed to exceed your expectations.
It would be our pleasure to welcome you back for another memorable stay in the heart of Berlin.
Best regards,
art'otel berlin mitte Management Team
8/10 Bien
Soisic, Orléans
Voyage en famille avec de jeunes enfants
29 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Soisic
Séjour de 3 nuits en février 2020
Réponse de ABM le 2 mars 2020
Dear Guest,
We thank you for having chosen the art'otel berlin mitte for your stay.
It makes us happy to know you had an enjoyable stay and that you were satisfied with the facilities offered.
We hope to welcome you soon again.
Best regards,
art'otel berlin mitte Management Team
10/10 Excellent
Justin J
2 févr. 2020
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great location, cool design and overall perfect
Justin J
Séjour de 3 nuits en janvier 2020
Réponse de ABM le 3 févr. 2020
Dear Guest,
Thank you very much for having taken the time to comment on your recent stay at our hotel.
It makes us happy to know you had an enjoyable stay and that you were satisfied with the facilities offered. A lot of guests appreciate the very central location of our hotel, we are glad to read that you felt the same.
We regret the inconvenience with one of our team member; it is our aim to provide our guests with exceptional service and we are very sorry to know that you experienced otherwise. Please rest assured your comment will be taken very seriously and forwarded to the relevant department to ensure we further improve our services.
With hope to get another opportunity to welcome you, we are sending you our best regards.
art'otel berlin mitte Management Team
8/10 Bien
Voyageur vérifié
17 déc. 2019
Voyageur vérifié
Séjour de 3 nuits en décembre 2019
Réponse de ABM le 18 déc. 2019
Dear Guest,
Thank you for the great rating.
We are happy to see according to your rating that everything was in line with your stay and we hope to have the opportunity welcome you back in the near future for an even more memorable experience.
Best regards,
art'otel berlin mitte Management Team
10/10 Excellent
Carole, Paris
31 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carole
Séjour de 3 nuits en octobre 2019
Réponse de ABM le 8 nov. 2019
Dear Guest,
Thank you very much for your lovely feedback.
We always strive to provide the highest level of service and a home-away-from-home environment for our guests, therefore it is makes us very happy to know that you enjoyed your stay with us.
It would be our pleasure to welcome you back on your next visit to Berlin.
All the best,
art'otel berlin mitte Management Team
10/10 Excellent
GREGOIRE
Voyage en famille
29 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GREGOIRE
Séjour de 3 nuits en octobre 2019
Réponse de ABM le 30 oct. 2019
Dear Guest,
We would like to personally thank you for the perfect rating.
We are delighted that your entire stay with us was to your full satisfaction and we hope to welcome you back soon.
All the best,
art'otel berlin mitte Management Team
10/10 Excellent
Voyageur vérifié
Voyage en famille
26 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
Réponse de ABM le 27 sept. 2019
Dear Guest,
Thank you very much for the 5-star rating and for sharing your impressions with other travelers.
We hold high standards for our establishment and we are glad to hear that our team have succeeded providing this experience.
It would be a pleasure to get the opportunity to welcome you again for another memorable stay in the heart of Berlin.
All the best,
art'otel berlin mitte Management Team
10/10 Excellent
Francis, Laval
Voyage en couple
6 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francis
Séjour de 2 nuits en septembre 2019
Réponse de ABM le 9 sept. 2019
Dear Guest,
We thank you very much for the perfect rating and for having chosen the art'otel berlin mitte for your stay.
We always strive to provide the highest level of service and a home-away-from-home environment for our guests, therefore it is makes us very happy to know that you enjoyed your stay with us.
It would be our pleasure to welcome you back for another memorable stay in the heart of Berlin.
All the best,
art'otel berlin mitte Management Team
8/10 Bien
Elodie
26 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elodie
Séjour de 2 nuits en août 2019
Réponse de ABM le 27 août 2019
Dear Guest,
We thank you for having taken the time to rate your recent stay at the art'otel berlin mitte.
We are happy to see according to your rating that everything was in line with your stay and we hope to have the opportunity welcome you back in the near future for an even more memorable experience.
Best regards,
art'otel berlin mitte Management Team
10/10 Excellent
Voyageur vérifié
Voyage en famille
24 août 2019
Voyageur vérifié
Séjour de 4 nuits en août 2019
Réponse de ABM le 27 août 2019
Dear Guest,
We thank you very much for the perfect rating and for having chosen the art'otel berlin mitte for your stay.
We hold high standards for our establishment and we are glad to hear that our team have succeeded providing this experience.
It would be a pleasure to get the opportunity to welcome you again for another memorable stay.
All the best,
art'otel berlin mitte Management Team
8/10 Bien
gerard
22 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
gerard
Séjour de 4 nuits en juin 2019
Réponse de ABM le 26 juin 2019
Dear Guest,
Thank you very much for having the time to review your recent stay at art'otel berlin mitte.
It is wonderful to know that you were satisfied with all aspects of your stay and that we managed to meet your expectations.
With hope to get another opportunity to welcome you, we are sending you our best regards.
art'otel berlin mitte Management Team
10/10 Excellent
Voyageur vérifié
Voyage en famille
21 juin 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de ABM le 21 juin 2019
Dear Guest,
We would like to personally thank you for the perfect rating and for sharing your impressions with other travelers.
We are delighted to know you had such an amazing stay with us and that our great location particularly contributed in making this experience special for you.
With hope to have another occasion to welcome you in the future, we are sending you our best regards.
art'otel berlin mitte Management Team
10/10 Excellent
Voyageur vérifié
Voyage en famille
1 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en mai 2019
Réponse de ABM le 4 juin 2019
Dear Guest,
Thank you very much for the great review and for having chosen the art'otel berlin mitte for your stay.
It is wonderful to know we have met all your expectations and that you were very satisfied with our decoration style and our delicious breakfast.
We would be delighted to welcome you again on your next visit to Berlin.
All the best,
art'otel berlin mitte Management Team
8/10 Bien
THIBAULT
24 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
THIBAULT
Séjour de 2 nuits en mai 2019
Réponse de ABM le 27 mai 2019
Dear Guest,
We would like to thank you for having taken the time to write a review about your recent stay at art'otel berlin mitte.
It is wonderful to see according to your rating that you had an overall pleasant time with us and that we have managed to meet your expectations.
Our establishment is conveniently located in the heart of Berin next to the Märkisches Museum metro station, only 15 minutes away from major attractions such as Gendarmenmarkt, Alexanderplatz or the Museum Island. However, it is in a quieter street to ensure our guests have the most peaceful sleep - were you to stay with us again, please do not hesitate to get in touch with the reception team onsite, who will indicate you the best bars and restaurants located near our hotel to ensure you have a truly spotless experience with us.
It would be wonderful to welcome you again in the near future.
Best regards,
art'otel berlin mitte Management Team
10/10 Excellent
Voyageur vérifié
23 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en mai 2019
Réponse de ABM le 24 mai 2019
Dear Guest,
Thank you very much for the perfect rating and for having chosen the art'otel berlin mitte for your city trip.
We are delighted to see according to your rating that you had an excellent time with us and we are looking forward to welcome you again for another unique stay in the heart of Berlin.
All the best,
art'otel berlin mitte Management Team
10/10 Excellent
Voyageur vérifié
Voyage en groupe, Voyage en couple
5 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en avril 2019
Réponse de ABM le 6 mai 2019
Dear Guest,
Thank you very much for a perfect rating and for sharing your experience with the Ebookers community.
We are delighted to know that you truly enjoyed your stay with us and that our valuable team, our stylish rooms, our useful Handy as well as our great location all contributed in making your stay extra special. Your kind words are highly appreciated.
With hope to get another opportunity to welcome you, we are sending you our best regards!
art'otel berlin mitte Management Team
10/10 Excellent
Philippe
19 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour agréable
Philippe
Séjour de 6 nuits en avril 2019
Réponse de ABM le 23 avr. 2019
Dear Guest,
We would like to personally thank you for the perfect rating and for sharing your positive impressions with the Hotels.com community.
We are delighted to know that you enjoyed your stay with us. Providing warm welcome and exceptional stay throughout our guests’ stay is in the heart of everything we do and it is wonderful when our efforts are recognized.
It would be our pleasure to welcome you again for another memorable stay.
All the best,
art'otel berlin mitte Management Team
10/10 Excellent
Armelle
15 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très agréable et bon rapport qualité/prix
Armelle
Séjour de 3 nuits en mars 2019
Réponse de Francesca le 17 mars 2019
Dear Guest,
Thank you very much for having taken the time to comment on your recent stay at our hotel.
It is wonderful to know that you were satisfied with all aspects of your stay and that we managed to exceed your expectations.
We would be more than happy to welcome you again in the near future.
Kind Regards
art'otel berlin mitte Team
10/10 Excellent
OLIVIER
29 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a recommander
OLIVIER
Séjour de 2 nuits en janvier 2019
Réponse de ABM le 5 févr. 2019
Dear Guest,
We appreciate you taking your time to share your feedback in regards to your recent stay with us.
Providing exceptional service is in the heart of what we do and it makes us very happy knowing that we met your expectations.
With hope to get another opportunity to welcome you, we are sending you our best regards!
art'otel berlin mitte Management Team
10/10 Excellent
Nathalie
29 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Expérience parfaite de séjour
Nathalie
Séjour de 3 nuits en décembre 2018
Réponse de ABM le 9 janv. 2019
Dear Guest,
We appreciate you taking your time to share your feedback in regards to your recent stay with us.
Providing exceptional service is in the heart of what we do and it makes us very happy knowing that we met your expectations.
With hope to get another opportunity to welcome you, we are sending you our best regards!
art'otel berlin mitte Management Team
6/10 Satisfaisant
Franck
10 sept. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Franck
Séjour de 2 nuits en septembre 2018
Réponse de art'otel berlin mitte Management Team le 24 sept. 2018
Dear Guest,
Thank you for taking time to rate us on Expedia.com. According to your rating we can see that not everything was like you have expected it to be. As we take every review very serious, we would like to know more what happened wrong.
We are looking forward to your reply.
Kind regards
art'otel berlin mitte Management Team
8/10 Bien
Marc, France
17 août 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel confortable, petit-déjeuner à revoir
Marc
Séjour de 2 nuits en août 2018
Réponse de art'otel berlin mitte Management Team le 20 août 2018
Dear Guest,
Thank you for taking time to share your online feedback with us.
We are very happy to see that you were satisfied with the location and the comfort of the room.
On the more negative note we are sorry about the Wifi connection. Your comment will be forwarded to the relevant department.
We hope to welcome you back in the near future.
Kind regards
art'otel berlin mitte Management Team
8/10 Bien
Voyageur vérifié
3 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en mai 2018
Réponse de art'otel berlin mitte Management Team le 6 juin 2018
Dear Guest,
thank you for taking time to rate us on Expedia.com. We are more than delighted to see that according to your rating everything was in perfect line with your stay and we are looking forward to welcome you back very soon again.
Kind regards
art'otel berlin mitte Management Team
8/10 Bien
Alain, Paris
25 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Alain
Séjour de 3 nuits en mai 2018
Réponse de art'otel berlin mitte Management Team le 1 juin 2018
Dear Guest,
thank you for taking time to write an online review regarding your last stay We are glad that you have enjoyed the amazing location, friendly staff as well as the comfort of the room. Please note that you can ask our reception team for a new room if it was too noisy at yours. Our team is more than delighted to help.
We are looking forward to welcome you back.
Kind regards
art'otel berlin mitte Management Team
10/10 Excellent
OLIVIER
1 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
OLIVIER
Réponse de art'otel berlin mitte Management Team le 3 mai 2018
Dear Guest,
thank you for the wonderful and kind feedback you have given us regarding your last stay at art'otel berlin mitte. We are very glad that everything was in line with your stay and we cannot wait to welcome you back.
Warm regards
art'otel berlin mitte Management Team
10/10 Excellent
Voyageur vérifié
23 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
La vue de la chambre était top!
Voyageur vérifié
Séjour de 4 nuits en avril 2018
Réponse de art'otel berlin mitte Management Team le 27 avr. 2018
Dear Guest,
thank you for taking time to write an online review regarding your last stay. It is lovely to see that everything was in line with your expectations . We are looking forward to your next stay.
Best regards
art'otel berlin mitte Management Team
10/10 Excellent
Françoise
17 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Françoise
Réponse de art'otel berlin mitte Management Team le 18 avr. 2018
Dear Mr. Françoise,
we appreciate you taking your time to share your impressions with us and for leaving us a 5* star rating.
We are delighted to know you had such a memorable stay at our hotel.
It would be wonderful to get the opportunity to welcome you again.
Kind regards,
art'otel berlin mitte Management Team
10/10 Excellent
dapi, Saint-Brieuc
14 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel de qualité et bien situé
dapi
Séjour de 5 nuits en mars 2018
Réponse de Florian le 19 mars 2018
Hi dapi, what an awesome review thank you for sharing that with us! We want every guest to feel comfortable and welcome in our boutique hotel and especially the friendly service is very important to us. It is great that you liked your room and the service we are providing. We are highly motivated to make your next stay an even better experience. Our professional team works around the clock to make sure that all your wishes and requests are met. Please never hesitate to contact us directly if you experience any dissatisfaction. I can say that we are pleased to welcome you again in Berlin!
Kind regards
Florian Waller
Guest Relation Supervisor
10/10 Excellent
TW, Paris
24 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
TW
Séjour de 2 nuits en février 2018
Réponse de Nigina le 26 févr. 2018
Hello TW
We are so glad you loved our hotels design. We are a specially curated hotel exhibiting over 300 works of art from Georg Baselitz, with a chic decor to match. We are located between the hip Kreuzberg neighborhood and historic and cultural Mitte neighborhood enabling our guests to have whatever kind of trip they desire. We are also happy to hear our location for public transport was beneficial. We hope we can welcome you back to Art'otel Berlin Mitte soon.
Kind regards
Nigina Tawakalsada
Junior Operations Manager
8/10 Bien
Vincent
29 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vincent
Séjour de 3 nuits en novembre 2017
Réponse de Nigina le 3 déc. 2017
Dear guest,
Thank you for giving us a 4-Star score out of 5. It was a pleasure for having you as guest in the art'otel Berlin mitte and we will be very happy to welcome you back in the very near future.
Best wishes from Berlin,
Nigina Tawakalsada
Junior Operations Manager
8/10 Bien
Lucie, Paris
7 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien situé, confortable
Lucie
Séjour de 2 nuits en août 2017
Réponse de Ntawakalsada le 8 août 2017
Good morning Lucie,
Thank you for staying with us. What a pleasure to read that you have had a nice stay with us.
See you soon back!
Nigina Tawakalsada
Junior Operations Manager
10/10 Excellent
Alain, Sion
21 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel confortable et bien situé.
Alain
Réponse de Ntawakalsada le 28 mai 2017
Good morning Alain, Thank you for leaving feedback behind via Expedia.com concerning your recent stay in Berlin. It is a pleasure to receive positive comments regarding the central location of our hotel, cleanliness of the guest room and our tasteful breakfast. Concerning the noise at 05:00 AM, at that time we only have one person in the kitchen. I think the noise came from our neighbours, which is next to our building. I can only apologize for this and hope it did not caused too much sleepless night. For your future next stay, please let the reception know, so that they can offer you another room on the street side. We can't wait to welcome you back in the very near future and wish you all the best. Warmest regards, Nigina Tawakalsada Guest Relations & Duty Manager
8/10 Bien
Tan, Georgetown
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tan
Séjour de 2 nuits en mai 2024
Réponse de art'otel Berlin Mitte Team le 16 mai 2024
Dear Guest,Thank you for having chosen our hotel in Berlin and for sharing your impressions with us. We are happy to read that you were satisfied with your stay with us. However, we would like to apologise for the inconvenience caused by the car park and with the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team
8/10 Bien
Marco
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marco
Séjour de 3 nuits en mai 2024
Réponse de art'otel Berlin Mitte Team le 15 mai 2024
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen haben uns Ihr Feedback zu hinterlassen. Es freut uns, dass wir Sie mit unserem freundlichen Team und der Sauberkeit überzeugen konnten. Besuchen Sie uns doch gerne wieder, wir würden uns sehr freuen.Mit freundlichen Grüßenart'otel Berlin Mitte Team