Piscine couverte
Vérifier la disponibilité

Avis sur Comfort Suites Bentonville - Rogers

2.5 out of 5
Comfort Suites Bentonville - Rogers
2011 Se Walton Blvd, Bentonville, AR

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 502 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 332 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 90 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 47 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 1001." "

8,8/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Lillian, Wethersfield

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024

10/10 Excellent

Samantha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved that it was exactly like the pictures
Séjour de 1 nuit en mai 2024
Réponse de Ashton le 21 mai 2024
Dear Samantha,Thank you for staying with us! It was excellent reading you found everything to be like the pictures! We hope to see you again soon - safe travels!

10/10 Excellent

Tristan

Voyage en famille
Peaceful
Séjour de 3 nuits en mai 2024
Réponse de Ashton le 7 mai 2024
Dear Tristan,Thank you for choosing to stay with us! We love to read you experienced a peaceful stay with us. We hope to be your hotel of choice in the future - safe travels!

10/10 Excellent

Anthony

Séjour de 1 nuit en avril 2024
Réponse de Ashton le 21 mai 2024
Dear Anthony, Thank you for the positive feedback! We love to see you enjoyed your time with us. We hope to accommodate you the next time you're in Bentonville - safe travels!

6/10 Satisfaisant

Dallin Van

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The staff was wonderful. The key cards were so finicky. We were only there for 3 nights but we had to get new cards 4 times. They were doing some construction and the facilities were not great. The breakfast (particularly the eggs) were not good.
Séjour de 3 nuits en avril 2024
Réponse de Ashton le 18 avr. 2024
Dear Dallin Van,Thank you for your feedback. We love to read you found the staff wonderful! We will be sure to pass along your kind words. We sincerely apologize for the issues you experienced with the key cards, renovation, and eggs. We will review your comments with our team to address any possible issues. Thank you for the opportunity to earn your business - safe travels.

4/10 Médiocre

Jerry, Spokane

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was under reconstruction in the dining area, the front lobby, the hallway, pool area and first floor. It was dirty and noisy and there was construction materials everywhere to include large carts and a luggage cart stuffed in the fitness center. This property should have been closed until repairs were completed.
Séjour de 1 nuit en avril 2024
Réponse de Ashton le 11 avr. 2024
Dear Jerry,Thank you for choosing to stay with us. We sincerely apologize for the issues you experienced during your time with us. We are currently working to refresh our property and look forward to sharing it with our guests. Thank you for the opportunity to earn your business - safe travels.

10/10 Excellent

Carissa

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great!!
Séjour de 1 nuit en avril 2024
Réponse de Ashton le 11 avr. 2024
Dear Carissa,We love to read you had a great experience! We hope to accommodate you the next time you visit Bentonville - safe travels!

8/10 Bien

Thomas

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
On Saturday morning 4/6/24 very rude front desk man. Was a very strict enforcer of the shall not eat prior to the exact 7:00 start time for the breakfast hot food. Even though it was mostly all already ot and ready. We were use to the hot food time of 6:30 during the week. He did not care!
Séjour de 4 nuits en avril 2024
Réponse de Ashton le 9 avr. 2024
Dear Thomas,Thank you for your feedback. We will be sure to investigate the guest service issue you experienced and address those concerns. We appreciate the opportunity to earn your business and hope to be your hotel of choice in the future - safe travels!

10/10 Excellent

Eleanor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient to our destination. Easy access
Séjour de 1 nuit en mars 2024
Réponse de Ashton le 25 mars 2024
Dear Eleanor,Thank you for your positive feedback! We hope to accommodate you the next time you visit Bentonville - safe travels!

8/10 Bien

Gary

Séjour de 1 nuit en mars 2024
Réponse de Ashton le 11 avr. 2024
Dear Gary,Thank you for your positive feedback! We hope to be our hotel of choice the next time you visit Bentonville - safe travels!

10/10 Excellent

Noah

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place put the comfort back in comfortable! It was a pleasant stay the entire trip. Highly recommend to anyone visiting the Bentonville area.
Séjour de 4 nuits en janvier 2024
Réponse de Ashton le 18 mars 2024
Dear Noah,Your kind words are much appreciated! It's fantastic to read you experienced a comfortable stay with us. We look forward to seeing you the next time you visit Bentonville - safe travels!

4/10 Médiocre

Gretchen

Séjour de 2 nuits en mars 2024
Réponse de Ashton le 2 avr. 2024
Dear Gretchen,We sincerely apologize for the negative experience you had staying with us. If there is anything specific we could do to improve our services please let us know - safe travels.

10/10 Excellent

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property had really nice and clean rooms. Great breakfast every day!
Séjour de 3 nuits en mars 2024
Réponse de Ashton le 5 mars 2024
Dear Christine,Thank you so much for your positive feedback! It was lovely to read you found our rooms nice, clean, and breakfast great! We hope to be your hotel of choice in the future - safe travels!

10/10 Excellent

Kassidy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tucked behind a yummy Chinese buffet...
Séjour de 1 nuit en mars 2024
Réponse de Ashton le 4 mars 2024
Dear Kassidy,It's fantastic to read you enjoyed our property's location! We hope to see you again soon - safe travels!

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The h0t tub is large the indoor pool is clean although it could be a couple degrees warmer
Séjour de 1 nuit en février 2024
Réponse de Ashton le 4 mars 2024
Dear Gary, Thank you for your feedback! We will review our hot tub's temperature to ensure it's within the preferred parameters. We hope to accommodate you in the future - safe travels!

10/10 Excellent

Lee

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice rooms, comfortable beds and linens. Full continental breakfast, includes eggs and waffles.
Séjour de 1 nuit en février 2024
Réponse de Ashton le 26 févr. 2024
Dear Lee,Thank you for choosing to stay with us! It's fantastic to read you found our rooms nice, beds and linens comfortable, and you enjoyed the breakfast! We hope to be your hotel of choice the next time you visit Bentonville - safe travels!

10/10 Excellent

Dawn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have stayed several times when in town. Not on a busy road, but easy to get to one. Clean and quiet
Séjour de 1 nuit en février 2024
Réponse de Ashton le 22 févr. 2024
Dear Dawn,We greatly appreciate your positive feedback! We love reading you have routinely stayed with us finding the hotel clean and quiet! We look forward to accommodating you in the future - safe travels!

10/10 Excellent

Daniela

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and comfort
Séjour de 3 nuits en février 2024
Réponse de Ashton le 21 févr. 2024
Dear Daniela,We love to read you found our property very clean and comfortable! We hope to see you again soon - safe travels!

10/10 Excellent

Roger

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was large and comfortable, the staff was friendly and competent, breakfast was included and was quite tasty. Overall a very nice stay at a reasonable price. Convenient location.
Séjour de 3 nuits en février 2024
Réponse de Ashton le 19 févr. 2024
Dear Rogers,Thank you very much for your review! We love when our guests enjoy their time with us. It's excellent to read you found the room large, comfortable, staff friendly & competent, and breakfast tasty! We hope you book with us again - safe travels!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel that was a good value. Very clean. The only issue was that the room was hot when we arrived and we couldn’t get the A/C to work for more than 5 mins at a time.
Séjour de 1 nuit en février 2024
Réponse de Ashton le 19 févr. 2024
Dear Hotels.com User,Thank you for your positive feedback! It's excellent to read you found our property nice and very clean! We sincerely apologize for the AC issue you experienced. We have taken your comments to our team so the issue may be resolved. We hope to accommodate you the next time you visit Bentonville - safe travels!

10/10 Excellent

Joy

Séjour de 1 nuit en février 2024
Réponse de Ashton le 21 mars 2024
Dear Joy,Thank you so much for your positive feedback! We absolutely love facilitating a positive experience for our guests. We hope to see you again soon - safe travels!

10/10 Excellent

Alexander

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 3 nuits en février 2024
Réponse de Ashton le 13 févr. 2024
Dear Alexander,Thank you very much for your positive feedback! We hope to see you again soon - safe travels!

6/10 Satisfaisant

Jennifer

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Just ok.
Not sure how this is rated 8.6/10. The staff were very nice. Room 105- enamel was coming off bottom of bathtub- placed towel in tub to take a shower. Pull out mattress had stains, couch cushions with some rips, wallpaper coming off walls especially at wall corners, dresser drawer had no bottom inside. Kids enjoyed the pool. Parking lot could use another light
Séjour de 1 nuit en février 2024
Réponse de Ashton le 5 févr. 2024
Dear Jennifer,Thank you for your feedback. It's excellent to read you found the staff nice and the kids enjoyed the pool! We sincerely apologize for the issues you experienced with the wallpaper, tub, and furniture. We have taken these comments to our team to enhance our services. We thank you for the opportunity to earn your business - safe travels.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service
Tub wouldn’t drain, bathroom door wouldn’t close, water was way too hot too quick
Séjour de 2 nuits en janvier 2024
Réponse de Ashton le 1 févr. 2024
Dear Hotels.com User,We sincerely apologize for the issues you experienced with the tub, door, and water temperature. We have taken your feedback to our team to address the concerns. Thank you for the opportunity to earn your business - safe travels.

10/10 Excellent

Kelcei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, wonderful staff
Séjour de 2 nuits en décembre 2023
Réponse de Ashton le 1 févr. 2024
Dear Kelcei,Thank you for your positive feedback! We love to read you found our hotel clean and staff wonderful! We hope to see you again soon - safe travels!

10/10 Excellent

NANCY

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Ashton le 22 janv. 2024
Dear Nancy,Thank you for choosing to stay with us! We hope to see you again soon - safe travels!

8/10 Bien

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 16 nuits en janvier 2024
Réponse de Ashton le 22 janv. 2024
Dear Steve,Thank you for your feedback! We enjoy seeing you had a pleasant stay! We hope to see you again soon - safe travels!

6/10 Satisfaisant

Tiana

Staff was a bit rude at check out. Breakfast was okay and the area wasn’t the best.
Séjour de 1 nuit en décembre 2023
Réponse de Ashton le 16 janv. 2024
Dear Tiana,Thank you for staying with us. We sincerely apologize for the issues you experienced with the staff and area. We have taken your feedback to our team for review. Thank you for the opportunity to earn your business - safe travels.

2/10 Horrible

Keng

Voyage en groupe
Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Ashton le 16 janv. 2024
Dear Keng,Thank you for choosing to stay with us. We sincerely apologize for the negative experience you had. If there is anything specific we could do to improve our services please let us know - safe travels.

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Ashton le 5 janv. 2024
Dear Steve,Thank you kindly for your positive feedback! It's always a pleasure to see that we met our guests' expectations. We hope to see you again soon - safe travels!

10/10 Excellent

Ashley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice!
Séjour de 1 nuit en octobre 2023
Réponse de Ashton le 2 janv. 2024
Dear Ashley,Thank you for staying with us! We hope to accommodate you the next time you visit NWA - safe travels!

10/10 Excellent

Jose

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Nos atendieron rapido y fueron muy amables😇 Gracias por recivirnos tan bonito. Venimos de nebraska y todo fue genial aqui en el hotel
Séjour de 1 nuit en décembre 2023
Réponse de Ashton le 2 janv. 2024
Dear Jose,Thank you for your positive feedback! It's excellent to read we provided a great experience for you! We hope to be your hotel of choice the next time you visit Bentonville - safe travels!

10/10 Excellent

Sarah K

Séjour de 1 nuit en décembre 2023
Réponse de Ashton le 2 janv. 2024
Dear Sarah K,Thank you very much for your positive feedback! We hope to see you again soon - safe travels!

8/10 Bien

Annie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Ashton le 26 déc. 2023
Dear Annie,Thank you for your feedback! We enjoy seeing you enjoyed your time with us. We hope to accommodate you again in the future - safe travels!

4/10 Médiocre

Traci

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Ashton le 18 déc. 2023
Dear Traci,Thank you for your feedback. We sincerely apologize you did not enjoy your stay with us. If there is anything specific we could do to improve our services please let us know - safe travels.

8/10 Bien

John

Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Ashton le 18 déc. 2023
Dear John,Thank you for your feedback! We hope to be your hotel of choice in the future - safe travels!

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Ashton le 15 déc. 2023
Dear Donald,Thank you for your positive feedback! We hope to accommodate you in the future - safe travels!

6/10 Satisfaisant

Cynthia

Voyage en famille
Les points forts : Personnel et service
For an older hotel it was suitable for one night
Séjour de 1 nuit en novembre 2023
Réponse de Ashton le 7 déc. 2023
Dear Cynthia,Thank you for choosing to stay with us. If there is anything specific we can do to improve our services please let us know. Safe travels!

10/10 Excellent

Laurie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
😋 yummy breakfast. Fun pool. Spacious. Very helpful staff:)
Séjour de 2 nuits en novembre 2023
Réponse de Ashton le 29 nov. 2023
Dear Laurie,Thank you for your positive feedback! It's fantastic to read you enjoyed the breakfast, pool, and found our staff very helpful. We will be sure to pass along your kind words. We hope to be your hotel of choice in the future - safe travels!

10/10 Excellent

Robert

Séjour de 1 nuit en novembre 2023
Réponse de Ashton le 18 déc. 2023
Dear Robert,It's fantastic to see you enjoyed staying with us! We hope to see you again soon - safe travels!

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is clean, had maid service on a 2-day stay! Beds are soft and the room is a good size. Parking is convenient, lots of restaurants and shops nearby. Will definitely be back!
Séjour de 2 nuits en novembre 2023
Réponse de Ashton le 28 nov. 2023
Dear Paul,It's lovely to read you found our property clean, beds soft, room size good, and parking convenient! We hope to accommodate you in the future - safe travels!

10/10 Excellent

Donald

Séjour de 2 nuits en novembre 2023
Réponse de Ashton le 15 déc. 2023
Dear Donald,Thank you for choosing to stay with us! We hope to see you the next time you visit Bentonville - safe travels!

10/10 Excellent

Marsha

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Clean and staff very nice.
Séjour de 2 nuits en novembre 2023
Réponse de Ashton le 16 nov. 2023
Dear Marsha,Thank you for your feedback! It's excellent to read you found our hotel clean and staff very nice! We hope to see you again soon - safe travels!

10/10 Excellent

Tony

Séjour de 2 nuits en novembre 2023
Réponse de Ashton le 5 déc. 2023
Dear Tony,Thank you for your positive feedback! We hope to see you again soon - safe travels!

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed was very comfortable.
Séjour de 1 nuit en novembre 2023
Réponse de Ashton le 9 nov. 2023
Dear Janet,Thank you for the positive feedback on the bed comfort! We hope you visit us again on your next trip to Bentonville - safe travels!

8/10 Bien

Sophie

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Hot water took 20 minutes to get to the shower….
Séjour de 1 nuit en novembre 2023
Réponse de Ashton le 9 nov. 2023
Dear Sophie,Thank you for the choosing to stay with us during your visit to Bentonville. We sincerely apologize for the issue you experienced with the hot water. This has been brought to our team's attention so the issue may be investigated. We hope to accommodate you again in the future - safe travels!

10/10 Excellent

Maureen, New Orleans

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
There was plenty of parking, the building is far from the busy street. Great hot tub/pool area, very good breakfast.
Séjour de 1 nuit en novembre 2023
Réponse de Ashton le 6 nov. 2023
Dear Maureen,We love reading your found plenty of parking, enjoyed the hotel's location, found the pool area great, and breakfast very good! We hope to be your hotel of choice in the future - safe travels!

10/10 Excellent

judith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Ashton le 31 oct. 2023
Dear Judith,Thank you for your positive feedback! We hope to be your hotel of choice in the future - safe travels!

2/10 Horrible

Lizbeth

Voyage en famille, Voyage en couple
Les points forts : Propreté et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Ashton le 30 oct. 2023
Dear Lizbeth,We sincerely apologize for the negative experience you had staying with us. If there is anything we can do to improve our services please let us know - safe travels.

8/10 Bien

Hannah

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Ashton le 30 oct. 2023
Dear Hannah,Thank you for your positive feedback! We hope to see you again soon - safe travels!