2 restaurants servant le petit-déjeuner, spécialités Cuisine chinoise

Avis sur Welcomhotel by ITC Hotels, Richmond Road, Bengaluru

5 out of 5
Welcomhotel by ITC Hotels, Richmond Road, Bengaluru
46 Richmond Road, Bengaluru, Karnataka

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 139 avis sur 264." "
Note des voyageurs de 8 (Bien), d’après 80 avis sur 264." "
Note des voyageurs de 6 (Satisfaisant), d’après 24 avis sur 264." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 264." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 264." "

9,2/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Julien

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice stay
Very good hotel in terms of service, qu’agilité and prices. Room was very comfortable and clean, food was great with lots of choices, people were very nice with a good English and available. I will definitely come back here when I am in BLR.
Séjour de 3 nuits en mars 2023
Réponse de Amandeep Kaur le 28 mars 2023
Dear Mr Ichisugi,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. Please accept our sincere apologies for reported inconvenience. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a seamless and a memorable experience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Bruno

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en février 2023
Réponse de Amandeep Kaur le 18 févr. 2023
Dear Ms. Amer, Thank you for the wonderful appraisal. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers enriching experiences backed by world-class amenities as well as comfort that is only second to a home along with its continuous efforts towards ITC commitment towards sustainable goals. It indeed is very encouraging and motivating for all of us to receive such positive feedback and equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. Many thanks once again and It would be our delight to welcome you back to Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en janvier 2019
Réponse de Nipun Kalia le 30 janv. 2019
Dear Valued Guest, Thank you so much for your valuable feedback. It is highly appreciated. Warm Regards,

8/10 Bien

Patrice, Kochi

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Accueil un peu froid. Niveau de service assez moyen. Internet en supplément (cher).

8/10 Bien

antoine, charnecles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel accueillant . Personnel à l'ecoute
C'est la 3ème fois que je séjourne dans cet hotel et j'y retournerais volontiers lors de mon prochain voyage Personnel discret et efficace Bien situé Salle de gym très bien équipée . Piscine petite mais bien entretenue Une petite perle!

8/10 Bien

KAZUE

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ホテルに入る都度セキュリティチェックを受けるので面倒な分、安心して宿泊できます。 施設内は常に清掃されていて清潔です。 朝食の利用だけでしたが、とても美味しかったです!!!
Séjour de 3 nuits en mars 2024

8/10 Bien

Yuichi

Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

sarani

Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en mars 2024

8/10 Bien

Lee

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointed
We booked an executive room. It did not have any additional features above the deluxe room. If it did, we were not told about it upon check in. When we arrived in our room after a long day of travelling we were disappointed to find that it was a smoking room and smelt heavily of stale cigarettes. We were not asked on check in if we required a smoking room and did not think we would be given one as most hotels no longer allow smoking. The receptionist checking us in couldn’t have been less interested in the check in process and we had the misfortune to have him check us out too. I’m long past arguing and complaining about a hotel room on a short stay. It’s not worth ruining your holiday. I just wouldn’t chose to stay there again.
Séjour de 3 nuits en février 2024
Réponse de Rohit Mallick le 20 févr. 2024
Dear Guest,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you and it is rather unfortunate, we could not meet your expectations this time around. Please accept my sincere apologies for reported inconvenience. We do hope you give us another opportunity. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Ramgopal

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Rohit Mallick le 2 févr. 2024
Dear Guest,Thank you for sharing your positive review.We look forward to welcoming you back.Warm Regards,Rohit MallickGeneral Manager

6/10 Satisfaisant

Nagasasidhar

Séjour de 1 nuit en janvier 2024
Réponse de Rohit Mallick le 2 févr. 2024
Dear Guest,Thank you for sharing your positive review.We look forward to welcoming you back.Warm Regards,Rohit MallickGeneral Manager

8/10 Bien

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Rohit Mallick le 29 janv. 2024
Dear Guest,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel by ITC Hotels, Richmond Road, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavours. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

4/10 Médiocre

KRISHNAVENI

Voyage d’affaires
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Nothing is much liking. Found bugs, cockroaches, filthy because of too old furniture. Even door handles comes out. Not worthy.
Séjour de 3 nuits en janvier 2024
Réponse de Rohit Mallick le 11 janv. 2024
Dear Guest,Thank you for taking out the time to “share your feedback on this platform and with my colleague Mr. Ranjit”. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate, we could not meet your expectations this time around. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.I have noted with concern your feedback, same has been personally addressed to prevent any reoccurrence. Please do accept my sincere apologies for the reported inconvenience.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 Satisfaisant

Wilfred

Voyage en famille
This property is advertised as 5 start hotel but when we checked in it felt like 3 or 4 star hotel. The prices are also expensive and checkin was too slow. Eventhough room was booked for 4 people we had to order extra bed and pay addiitonal charges. The additional bead has rough edges/metal edges pointing out hurting us whenever we walked around making our stay very unpleaseant. Room was not very clean with dust around corners and under the beds. The provided hair dryer did not work. The bathroom fan was not working. Overall our stay was just average and everything including breakfast provided felt mediocre at best. While there were many people to help you it felt like too many cooks in the kitchen made it worse and they forgot our order. Hotel needs to be reclassified as a 3/4 star hotel and work on removing inefficiencies in the system along with improving cleanliness, customer service etc. The quality of the food also needs to be improved.
Séjour de 4 nuits en décembre 2023
Réponse de Rohit Mallick le 11 janv. 2024
Dear Guest,Thank you for taking out the time to “share your feedback on this platform and with my colleague Mr. Sushant Rana”. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate, we could not meet your expectations this time around. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.I have noted with concern your feedback, same has been personally addressed to prevent any reoccurrence. Please do accept my sincere apologies for the reported inconvenience.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Manish

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Rohit Mallick le 27 déc. 2023
Dear Guest,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel by ITC Hotels, Richmond Road, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

VASANT

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Rohit Mallick le 26 déc. 2023
Dear Guest,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel by ITC Hotels, Richmond Road, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 Bien

Soumya kanti

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Rohit Mallick le 8 déc. 2023
Dear Guest, Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our location is central and walkable distance to all major shopping hubs, mg road or even offices in central business district. Our continuous efforts demonstrating our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Jayanthi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe, Clean, courteous staff
Séjour de 4 nuits en novembre 2023
Réponse de Rohit Mallick le 29 nov. 2023
Dear Guest,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road. We strive to complement our convenient location with a host of top-notch amenities, excellent accommodation & refined facilities, all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Rupinder

Séjour de 1 nuit en novembre 2023
Réponse de Rohit Mallick le 18 déc. 2023
Dear Guest,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel by ITC Hotels, Richmond Road, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Viral

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was excellent! Room was very nice!
Séjour de 2 nuits en octobre 2023
Réponse de Rohit Mallick le 2 nov. 2023
Dear Guest, Thank you for the wonderful appraisal. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home. It indeed is very encouraging and motivating for all of us to receive such positive feedback and equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. Many thanks once again and it would be our delight to welcome you back to Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 Bien

MIRZAUL

Séjour de 2 nuits en octobre 2023
Réponse de Rohit Mallick le 15 nov. 2023
Dear Guest, Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our location is central and walkable distance to all major shopping hubs, mg road or even offices in central business district. Our continuous efforts demonstrating our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 Satisfaisant

anil, kingstown

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here a few times when i visit india and bangalore. Staff seems good especially dining room area but rooms need a bit thorough cleaning tins of dust in the little fliers, under the phones and the fridge area dont think they clean this enough during they servicing of rooms i pointed it out to front desk manager and the room cleaners with pictures and got someone to come and clean it properly. Rooms are large and fairly comfortable meals at bufffet are very indian or should i say south indian basically similar stuff all of the 9 days i stayed here. Its a bit away from restaurants, unless u take a cab to go for meals at restaurants Wifi. Shower and bed worked well . Good for a short stay . I moved hotels after 9 days.
Séjour de 9 nuits en octobre 2023
Réponse de Rohit Mallick le 23 oct. 2023
Dear Guest Greetings from Welcomhotel Bengaluru!Thank you for taking out the time and sharing your constructive feedback with us. It is feedback from discerning guests such as you which motivates us to do better each day and create exceptional experiences for our guests. At Welcomhotel by ITC hotels, Richmond Road, our ultimate endeavor is to provide our guests with indigenous hospitality and it is rather unfortunate we did not meet your expectations this time around. I have noted with concern your feedback and understood it in detail for corrective actions. Please accept my sincere apologies for reported inconvenience. We hope you give us another opportunity to serve you. My team and I look forward to welcoming you back for a memorable and seamless experience. Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Aislinn

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Rohit Mallick le 19 oct. 2023
Dear Guest,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals, all under one roof. Located in central business district, stone throw away from all major attractions like malls, Mg road etc. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 Bien

Gita

Séjour de 2 nuits en octobre 2023
Réponse de Rohit Mallick le 11 oct. 2023
Dear Guest,Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our location is central and walkable distance to all major shopping hubs, mg road or even offices in central business district. Our continuous efforts demonstrating our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

2/10 Horrible

renesh

Séjour de 2 nuits en septembre 2023
Réponse de Amandeep Kaur le 16 sept. 2023
Dear Guest,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. Request you to please drop me an email at amandeep.kaur@itchotels.in with the details of your feedback so I can address this better. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 Satisfaisant

Sanjay, Jamshedpur

Séjour de 2 nuits en août 2023
Réponse de Amandeep kaur le 25 sept. 2023
Dear Guest,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. Request you to please drop me an email at amandeep.kaur@itchotels.in with the details of your feedback so I can address this better. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

4/10 Médiocre

James

Séjour de 8 nuits en août 2023
Réponse de Amandeep kaur le 2 sept. 2023
Dear Guest,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. Request you to please drop me an email at amandeep.kaur@itchotels.in with the details of your feedback so I can address this better. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Savio

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hi I would specially like to mention the restaurant service(Jacaranda) .Mr Yusuf and the staff were highly professional yet patient and was a pleasure to see their smiling faces although they work from morning to evening.Extremely courteous and helpful.A special Thank You to them.The room service was also great.We had an issue with the tap and it was replaced within 10 mins of raising the complaint. At the greet/check-in Mr Denis took care of all the formalities on check in.The room was clean however it is now looking jaded and probably needs a makeover(I have now stayed at this hotel over my last 3 visits) Thank you for making our stay worthwhile especially since we have a special needs child. Thank you again Sincerely, Savio
Séjour de 4 nuits en août 2023
Réponse de Amandeep kaur le 14 août 2023
Dear Guest, Thank you for the wonderful appraisal. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home. It indeed is very encouraging and motivating for all of us to receive such positive feedback and equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. Many thanks once again and It would be our delight to welcome you back to Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

CHUNG I

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and comfortable, they offer clean and good drink water which many people who visit India first time the most concerned. Pillow is not perfect to me, if there's more option will be better.
Séjour de 4 nuits en août 2023
Réponse de Amandeep kaur le 14 août 2023
Dear Guest Greetings from Welcomhotel Bengaluru!Thank you for taking out the time and sharing your constructive feedback with us. It is feedback from discerning guests such as you which motivates us to do better each day and create exceptional experiences for our guests. At Welcomhotel by ITC hotels, Richmond Road, our ultimate endeavor is to provide our guests with indigenous hospitality and it is rather unfortunate we did not meet your expectations this time around. I have noted with concern your feedback on pillow comfort and understood it in detail for corrective actions. Please accept my sincere apologies for reported inconvenience. We hope you give us another opportunity to serve you. My team and I look forward to welcoming you back for a memorable and seamless experience. Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Harmeet

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Amandeep kaur le 8 août 2023
Dear Guest,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals, all under one roof. Located in central business district, stone throw away from all major attractions like malls, Mg road etc. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Balamurali

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent staff. Very professional. Made our stay so pleasant
Séjour de 5 nuits en juillet 2023
Réponse de AMANDEEP KAUR le 11 juil. 2023
Dear Mr. Kappagantula,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals, all under one roof. Located in central business district , stone throw away from all major attractions like malls , Mg road etc. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Anupam, Abu Dhabi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Located centrally in Bangalore. Excellent experience overall.
Séjour de 5 nuits en juin 2023
Réponse de AMANDEEP KAUR le 5 juil. 2023
Dear Mr.Tiwari,Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our location is central and walkable distance to all major shopping hubs, Mg road or even offices in central business district. Our continuous efforts demonstrating Our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 Bien

Tomoharu

Séjour de 9 nuits en juin 2023
Réponse de Amandeep kaur le 27 juil. 2023
Dear Guest, Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our location is central and walkable distance to all major shopping hubs, mg road or even offices in central business district. Our continuous efforts demonstrating our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Viola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en juin 2023
Réponse de AMANDEEP KAUR le 11 juil. 2023
Dear Ms. Wright,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals, all under one roof. Located in central business district , stone throw away from all major attractions like malls , Mg road etc. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 Satisfaisant

Vivek

Séjour de 2 nuits en avril 2023
Réponse de Amandeep Kaur le 17 avr. 2023
Dear Mr. Mehta,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. Please accept my sincere apologies for reported inconvenience.It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Kulvinder

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Amandeep Kaur le 17 avr. 2023
Dear Mr. Singh,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. Welcomhotel by ITC Hotels, Bengaluru stands for best-in-class service –We are just a walking distance from bustling Mg Road, offering an ideal venue for the savvy and young business travellers, where cool and breezy ambience is blended seamlessly with spirited and efficient service. The hotel is LEED Zero Carbon Certified by USGBC with its various sustainable measures like 99 per cent power requirement met by windmills, Heat Pumps for Hot Water Generation, STP for reclaiming used water etc., has emerged as a model of environmental stewardship demonstrating ITCs deep commitment to wards environment and sustainability goals. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 Satisfaisant

Sanjay, Jamshedpur

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
a hotel which is excellently located and priced, however all good things come at a price hence the customer service was not to good
Séjour de 2 nuits en mars 2023
Réponse de Amandeep Kaur le 24 mars 2023
Dear Mr. Relan,Greetings from Welcomhotel Bengaluru!Thank you for taking out the time and sharing your constructive feedback with us. It is feedback from discerning guests such as you which motivates us to do better each day and create exceptional experiences for our guests. At Welcomhotel by ITC hotels, Richmond Road, our ultimate endeavor is to provide our guests with indigenous hospitality and it is rather unfortunate we did not meet your expectations this time around. I have noted with concern your feedback understood it in detail for corrective actions. Please accept my sincere apologies for reported inconvenience. We hope you give us another opportunity to serve you. My team and I look forward to welcoming you back for a memorable and seamless experience. Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Mythily

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All is well
All is well
Séjour de 1 nuit en mars 2023
Réponse de Amandeep Kaur le 24 mars 2023
Dear Mr. Govind,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals , all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 Satisfaisant

C S

Needs some refurbishing Sagging mattresses, etc
Séjour de 2 nuits en mars 2023
Réponse de Amandeep Kaur le 24 mars 2023
Dear Mr. Chatterjee,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around your sleep experience.Please accept our sincere apologies for the reported inconvenience. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a seamless and a memorable experience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGER

10/10 Excellent

Shih Hao

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2023
Réponse de Amandeep Kaur le 24 mars 2023
Dear Mr. Tung,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. Welcomhotel by ITC Hotels, Bengaluru stands for best-in-class service – we are stylish hotels with young, vibrant and tech-enabled features, offering an ideal venue for the savvy and young business travellers, where cool and breezy ambience is blended seamlessly with spirited and efficient service. The hotel is LEED Zero Carbon Certified by USGBC with its various sustainable measures like 99 per cent power requirement met by windmills, Zero Mile water, Heat Pumps for Hot Water Generation, etc., has emerged as a model of environmental stewardship demonstrating ITCs deep commitment to wards environment and sustainability goals. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Arvinder singh

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Extremely cheerful staff .
Séjour de 1 nuit en mars 2023
Réponse de Amandeep Kaur le 10 mars 2023
Dear Mr. Chawla,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals , all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 Bien

anil, kingstown

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were comfortable but dining options and buffet were quite basic. Very limited options compared to other similar properties. Hotel was quiet and close to the city center.
Séjour de 4 nuits en février 2023
Réponse de Amandeep Kaur le 10 mars 2023
Dear Mr. JiandaniGreetings from Welcomhotel Bengaluru!Thank you for taking out the time and sharing your constructive feedback with us. It is feedback from discerning guests such as you which motivates us to do better each day and create exceptional experiences for our guests. At Welcomhotel by ITC hotels, Richmond Road, our ultimate endeavor is to provide our guests with indigenous hospitality and it is rather unfortunate we did not meet your expectations this time around your dining experience. Please accept my sincere apologies for reported inconvenience. We hope you give us another opportunity to serve you. My team and I look forward to welcoming you back for a memorable and seamless experience. Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 Bien

Manoj

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Amandeep Kaur le 18 févr. 2023
Dear Ms Chaturvedi, Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our continuous efforts demonstrating Our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Sheela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would recommend this property for a restful stay. Friendly helpful staff. Excellent selection of cuisines. Daily housekeeping, fresh towels and generous supply of toiletries.
Séjour de 3 nuits en février 2023
Réponse de Amandeep Kaur le 18 févr. 2023
Dear Ms. Sheth,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals , all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 Bien

Bharti

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, access to the best locations needed for business or leisure travel. I enjoyed my stay. Thanks
Séjour de 16 nuits en janvier 2023
Réponse de Amandeep Kaur le 4 févr. 2023
Dear Ms Ganju,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals , all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 Satisfaisant

Ramachandran, Chesterfield

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This is an over-hyped but average property. Service is spotty - especially at the restaurant and at checkout. Polite, well meaning staff but many are poorly trained. Clean rooms and bathrooms but age old design. Restaurant food is of excellent quality. But service is a hit-and-miss! Centrally located, close to a crowded traffic intersection. Has a gym and a spa. Both are functional but nothing much to write home about. The famous ITC brand is not reflected in their staff training, checkout procedures, management quality, or customer care practices. Most certainly, not VIP grade as claimed! Very immature management. Would not recommend.
Séjour de 14 nuits en janvier 2023
Réponse de Amandeep Kaur le 4 févr. 2023
Dear Mr Lakshmanan,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. Please accept our sincere apologies for reported inconvenience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Sharda

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was awesome. The staff were friendly along with the service. The hotel is also clean. We would definitely be staying here again.
Séjour de 4 nuits en janvier 2023
Réponse de Amandeep Kaur le 4 févr. 2023
Dear Mr. Pinnock, Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our continuous efforts demonstrating Our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Nagesh

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and modern. Helpful staff. Excellent breakfast buffet. Loved the reusable glass bottle-water service.
Réponse de Amandeep Kaur le 4 févr. 2023
Dear Mr Pobbathi, Thank you for the wonderful appraisal. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers enriching experiences backed by world-class amenities as well as comfort that is only second to a home along with its continuous efforts towards ITC commitment towards sustainable goals. It indeed is very encouraging and motivating for all of us to receive such positive feedback and equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. Many thanks once again and It would be our delight to welcome you back to Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELS RICHMOND ROAD, BENGALURU

10/10 Excellent

Sajo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2022
Réponse de Amandeep Kaur le 31 déc. 2022
Dear Mr Joseph,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. Welcomhotel by ITC Hotels, Bengaluru stands for best-in-class service – we are stylish hotels with young, vibrant and tech-enabled features, offering an ideal venue for the savvy and young business travellers, where cool and breezy ambience is blended seamlessly with spirited and efficient service. The hotel is LEED Zero Carbon Certified by USGBC with its various sustainable has emerged as a model of environmental stewardship demonstrating ITCs deep commitment to wards environment and sustainability goals. Your kind feedback and encouraging words is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 Excellent

Pradeep

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2022
Réponse de Amandeep Kaur le 10 déc. 2022
Dear Mr Pradeep,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. Welcomhotel by ITC Hotels, Bengaluru stands for best-in-class service – we are stylish hotels with young, vibrant and tech-enabled features, offering an ideal venue for the savvy and young business travelers, where cool and breezy ambience is blended seamlessly with spirited and efficient service. The hotel is LEED Zero Carbon Certified by USGBC with its various sustainable measures like99 per cent power requirement met by windmills, Zero Mile water, STP for reclaiming used water etc., has emerged as a model of environmental stewardship demonstrating ITCs deep commitment to wards environment and sustainability goals. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU