Avis sur JW Marriott Hotel Bengaluru
JW Marriott Hotel Bengaluru
24/1 Vittal Mallya Road, Bengaluru, Karnataka
Avis
9,2
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
2 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2019
Réponse de JW Marriott Hotel Bengaluru le 28 févr. 2019
Dear Patrik
Greetings from JW Marriott Hotel Bengaluru!
Thank you for choosing to stay with us and we look forward to hosting you at our hotel again and hope to see you soon.
Warm Regards
Gaurav Sinha
Director of Operations
8/10 Bien
Voyageur vérifié
15 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juillet 2017
Réponse de Nick D le 14 nov. 2017
Dear Guest,
Thank you for staying with us at JW Marriott Bengaluru and sharing your rating with us based on your overall experience.
We look forward t serving you again.
See you soon.
Warm Regards,
Parul Thakur
6/10 Satisfaisant
Darshana
15 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Darshana
Séjour de 3 nuits en avril 2024
Réponse de Gaurav Sinha le 20 avr. 2024
Dear Guest,Greetings from JW Marriott Hotel Bengaluru!Thank you for sharing your feedback on your recent visit to our hotel.It is indeed disheartening to know your visit to our hotel was less than satisfactory.We have duly noted your feedback and will certainly look into the same to avoid such instances in future.The team and I look forward to welcoming you to JW Marriott Hotel BengaluruWarm Regards,Hotel ManagerJW Marriott Hotel Bengaluru
6/10 Satisfaisant
Shamti
23 janv. 2024
Shamti
Séjour de 2 nuits en janvier 2024
6/10 Satisfaisant
Gonchikar, Duluth
20 déc. 2023
Gonchikar
Séjour de 3 nuits en décembre 2023
10/10 Excellent
DEBASHISH
13 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DEBASHISH
Séjour de 2 nuits en novembre 2023
8/10 Bien
TSUBASA
10 sept. 2023
TSUBASA
Séjour de 2 nuits en septembre 2023
10/10 Excellent
NARENDRA
29 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NARENDRA
Séjour de 6 nuits en juillet 2023
10/10 Excellent
Gary
Voyage d’affaires
8 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gary
Séjour de 11 nuits en juin 2023
10/10 Excellent
Kartik, encinitas
Voyage en famille, Voyage en couple
5 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kartik
Séjour de 6 nuits en juin 2023
10/10 Excellent
Andrew
Voyage d’affaires
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andrew
Séjour de 12 nuits en mai 2023
10/10 Excellent
RAJI
1 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
RAJI
Séjour de 2 nuits en mai 2023
10/10 Excellent
MIN SEOK
Voyage en famille
18 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MIN SEOK
Séjour de 2 nuits en mai 2023
10/10 Excellent
Scott
Voyage en famille, Voyage en groupe
3 mai 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Scott
Séjour de 1 nuit en mai 2023
8/10 Bien
Marnonette, seattle
Voyage en couple
28 avr. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Marnonette
Séjour de 3 nuits en avril 2023
10/10 Excellent
Karen
21 mars 2023
Karen
Séjour de 8 nuits en mars 2023
8/10 Bien
Rohan
Voyage d’affaires
20 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel and very centrally located
Rohan
Séjour de 3 nuits en juin 2022
Réponse de Gaurav Sinha le 21 juin 2022
Dear Rohan,
I would like to thank you for taking the time to share your experience on this esteemed platform.
While we are glad to learn that you were impressed with our expansive rooms, delectable breakfast and personalized service. We are extremely concerned to know that your stay with us was less than satisfactory. Kindly accept our heartfelt apologies for the inconvenience faced by you.
We have duly noted your feedback regarding the key card error. Please be assured, we have shared your feedback with our Front Office Manager to look into the matter and give the seriousness it deserves.
We request you to let us know a suitable day and time to speak with you to assure that this was an aberration and not reflection of our otherwise high standard.
Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for.
I stand committed along with my team to ensure that all your future stays will both be comfortable and memorable.
The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru
Warm Regards,
Hotel Manager
JW Marriott Hotel Bengaluru
8/10 Bien
Suhasini
Voyage en famille
19 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Suhasini
Séjour de 3 nuits en mai 2022
Réponse de Gaurav Sinha le 16 juin 2022
Dear Guest,
Thank you for sparing your valuable time to share such a wonderful review on your experience with us.
We are glad to know that you had a wonderful stay at our hotel and were impressed with our hospitality and ideal location, near Cubbon Park and UB City.
We are proud to have an ambassador in you and look forward to welcoming you back.
Warm Regards,
Hotel Manager
JW Marriott Hotel Bangalore
10/10 Excellent
Sharan
Voyage d’affaires
17 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharan
Séjour de 1 nuit en mai 2022
Réponse de Gaurav Sinha le 16 juin 2022
Dear Guest,
Thank you for sparing your valuable time to share such a wonderful review on your experience with us.
At JW Marriott Hotel Bengaluru we create environments and experiences that foster togetherness and leave our guests feeling nurtured with a deep sense that “all is well.”
It is indeed a pleasure to learn that you had a memorable experience at our hotel and were delighted with our expansive rooms, sumptuous buffet prepared by our seasoned Chefs coupled with impeccable service extended by our thoughtful team members.
We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.
Warm Regards,
Hotel Manager
JW Marriott Hotel Bangalore
8/10 Bien
Roy
28 avr. 2022
Les points forts : Propreté, personnel et service, confort de la chambre
Best Hotel in town... well almost.
Roy
Séjour de 4 nuits en avril 2022
Réponse de Gaurav Sinha, Hotel Manager le 28 avr. 2022
Dear Roy,
I would like to thank you for taking the time to share your experience with us.
While we are glad to learn that you were impressed with our thoughtful team members, we regret to know that certain aspects of your stay were less than satisfactory.
Kindly accept our sincere apologies for the inconvenience faced by you. Please be assured, we have shared your feedback with our Executive Housekeeper and Chief Engineer to look into the same and ensure that this would not repeat in future.
The issue experienced by you should have been prevented from happening if we are to pride ourselves as quality hospitality service providers.
I stand committed along with my team to ensure that all your future stays will both be comfortable and memorable.
My team and I, look forward to hosting you back soon.
Warm Regards,
JW Marriott Hotel Bengaluru
8/10 Bien
Graeme
25 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Graeme
Séjour de 1 nuit en avril 2022
10/10 Excellent
Ashok
Voyage d’affaires
11 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ashok
Séjour de 1 nuit en décembre 2021
Réponse de Gaurav Sinha le 13 avr. 2022
Dear Ashok,
Thank you for sparing your valuable time to share such a kind review on your experience with us.
At JW Marriott Hotel Bengaluru we create environments and experiences that foster togetherness and leave our guests feeling nurtured and with a deep sense that “all is well.”
It is indeed a pleasure to know that you had a memorable stay at our hotel and were delighted by the warm hospitality, spacious rooms and flavorful food prepared by our seasoned Chefs. Your positive feedback will act as source of inspiration for us.
We are committed to offer you the most pleasant and comfortable stay on each of your future visits and look forward to welcoming you back.
Warm Regards,
Gaurav Sinha
Hotel Manager
JW Marriott Hotel Bengaluru
10/10 Excellent
ROHIT
Voyage d’affaires
24 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best
ROHIT
Séjour de 1 nuit en février 2022
Réponse de Hotel Manager, JW Marriott Hotel Bangalore le 28 févr. 2022
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for sharing a positive feedback on your recent visit to our hotel.
The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru.
Warm Regards
Gaurav Sinha
10/10 Excellent
Mohammed
22 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mohammed
Séjour de 3 nuits en février 2022
Réponse de Hotel Manager, JW Marriott Hotel Bengaluru le 23 févr. 2022
Dear Guest,
Thank you for sparing your valuable time to share such a kind review on your experience with us.
We are delighted to know that you had a warm stay at our hotel and were impressed with the thoughtful service extended by our team members at the restaurant and the housekeeping team members.
We are proud to have an ambassador in you and look forward to welcoming you back.
Warm Regards
Gaurav Sinha
8/10 Bien
Kim
13 févr. 2022
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Kim
Séjour de 1 nuit en février 2022
Réponse de Hotel Manager, JW Marriott Hotel Bengaluru le 18 févr. 2022
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for sharing your feedback on your recent visit to our hotel.
Kindly accept my heartfelt apologies for the inconvenience faced by you during your recent stay.
I take this opportunity to inform you, your feedback has been shared with the Housekeeping Manager to ensure such instances are avoided in future.
I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.
Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for.
My team and I, look forward to hosting you back soon.
Warm Regards
Gaurav Sinha,
10/10 Excellent
Kim
5 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kim
Séjour de 1 nuit en février 2022
Réponse de Hotel Manager, JW Marriott Hotel Bengaluru le 9 févr. 2022
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for sharing a positive rating on your recent visit to our hotel.
The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru.
Warm Regards,
Gaurav Sinha
8/10 Bien
Sandeep
Voyage en famille avec de jeunes enfants
4 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandeep
Séjour de 1 nuit en décembre 2021
Réponse de Gaurav Sinha le 6 janv. 2022
Dear Sandeep,
I would like to thank you for taking the time to share your experience on this esteemed platform.
While we are glad to learn that you liked the room , we regret to know that certain aspects of your stay were less than satisfactory. Kindly accept our sincere apologies for the inconvenience faced by you.
Please be assured we have shared your feedback with our Housekeeping Manager to look into the same and ensure that this would not repeat in future.
I stand committed along with my team to ensure that all your future stays will both be comfortable and memorable.
The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru
Warm Regards,
Hotel Manager
JW Marriott Hotel Bengaluru
10/10 Excellent
Waseef, Dubai
Voyage en famille avec de jeunes enfants, Voyage en famille
2 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Waseef
Séjour de 2 nuits en décembre 2021
Réponse de Gaurav Sinha, Hotel Manager le 10 janv. 2022
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for sharing your rating on your recent visit to our hotel.
It is indeed disheartening to know your visit to our hotel was less than satisfactory.
We request you to connect with us at Gaurav.Sinha@marriott.com for us to understand the concerns faced by you.
The team and I look forward to welcoming you to JW Marriott Hotel Bengaluru.
Warm Regards,
JW Marriott Hotel Bengaluru
4/10 Médiocre
Monis
6 nov. 2021
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Monis
Séjour de 3 nuits en novembre 2021
Réponse de Hotel Manager JW Marriott Hotel Benga le 10 déc. 2021
Dear Guest,
I would like to thank you for taking the time to share your experience with us.
Kindly accept my heartfelt apologies for the inconvenience faced by you during your recent stay.
I am extremely concerned to know that you stay with us was less than satisfactory. All of us at JW Marriott Hotel Bangalore endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.
Please be assured we have shared your feedback with our management to look into the matter and give the seriousness it deserves.
I take this opportunity to inform you, JW Marriott Hotel Bengaluru is known for its personalized and customized service extended by our dynamic team members.
I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.
Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for.
My team and I, look forward to hosting you back soon.
Warm Regards,
Gaurav Sinha
10/10 Excellent
Voyageur vérifié
Voyage en famille
9 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en août 2021
8/10 Bien
Raymond
16 juil. 2021
Raymond
Séjour de 2 nuits en juillet 2021
Réponse de Gaurav Sinha le 23 juil. 2021
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for leaving us your valuable feedback. We look forward to hosting you at our hotel again and hope to see you soon.
Warm Regards,
Gaurav Sinha
Hotel Manager
8/10 Bien
shyam
Voyage d’affaires
23 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perils of Covid-19 seen in staff behavior
shyam
Séjour de 1 nuit en juin 2021
Réponse de Gaurav Sinha le 23 juil. 2021
Dear Shyam,
Greetings from JW Marriott, Bengaluru.
Thank you for choosing to stay with us and for sharing your valuable feedback. We apologize for the inconvenience faced by you during your stay. While the hotel ensures the highest levels of safety for our guests, we understand that subtle measures can be taken to ensure efficient communication to our patrons. We have taken a note of your feedback and hope to have the chance to welcome you back to our hotel shortly.
Warm Regards,
Gaurav Sinha
Hotel Manager
6/10 Satisfaisant
Piyush
Voyage en famille
26 mars 2021
Les points faibles : Propreté et confort de la chambre
Piyush
Séjour de 2 nuits en mars 2021
Réponse de Gaurav Sinha le 6 avr. 2021
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for leaving us your valuable feedback. We have taken a note of your review and hope to be able to serve you better during your next visit.
We look forward to hosting you at our hotel again and hope to see you soon.
Warm Regards,
Gaurav Sinha
Hotel Manager
10/10 Excellent
chandan
Voyage en groupe
20 mars 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
chandan
Séjour de 1 nuit en mars 2021
Réponse de Gaurav Sinha le 23 mars 2021
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel, associates and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon.
Warm Regards,
Gaurav Sinha
Hotel Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
27 févr. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en février 2021
Réponse de Gaurav Sinha le 23 mars 2021
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel, associates and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon.
Warm Regards,
Gaurav Sinha
Hotel Manager
2/10 Horrible
Voyageur vérifié
Voyage en famille
22 févr. 2021
Les points forts : Propreté
Les points faibles : Personnel et service
Poor service and management
Voyageur vérifié
Séjour de 2 nuits en février 2021
Réponse de Gaurav Sinha le 23 mars 2021
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for leaving us your valuable feedback. We are extremely disheartened to learn about your experience at our hotel. We believe in upholding the highest standards of service delivery & product. We have taken a note of your feedback and strive to serve you better during your next visit.
We look forward to hosting you at our hotel again and hope to see you soon.
Warm Regards,
Gaurav Sinha
Hotel Manager
10/10 Excellent
Mohammed
22 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mohammed
Séjour de 1 nuit en février 2021
Réponse de Gaurav Sinha le 23 mars 2021
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel, associates and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon.
Warm Regards,
Gaurav Sinha
Hotel Manager
8/10 Bien
Voyageur vérifié
Voyage en famille, Voyage en groupe
18 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2021
Réponse de Gaurav Sinha le 20 févr. 2021
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru! Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel and service delight us and encourage us to ensure that we always do our best.
We look forward to hosting you at our hotel again and hope to see you soon.
Warm Regards,
Gaurav Sinha
Hotel Manager
8/10 Bien
THIMMAIAH
10 janv. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
THIMMAIAH
Séjour de 1 nuit en janvier 2021
Réponse de Gaurav Sinha le 11 janv. 2021
Dear Mr. Thimmaiah,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for choosing to stay with us and leaving us your valuable feedback. Your Kind words towards our hotel and service delight us and encourage us to ensure that we always do our best. We look forward to hosting you at our hotel again and hope to see you soon.
Warm Regards,
Gaurav Sinha
Hotel Manager
4/10 Médiocre
John
Voyage en famille, Voyage en groupe
1 nov. 2020
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
John
Séjour de 3 nuits en octobre 2020
Réponse de Team JW Marriott, Bengaluru le 1 déc. 2020
Dear Mr. John,
Greetings from JW Marriott, Bengaluru.
We thank you for choosing to stay with us and for sharing your valuable feedback. We are extremely disheartened to learn about your experience at our hotel.
Our team has taken a note of your feedback and strives to be able to serve you better during your next stay with us. We look forward to have the opportunity to serve you again shortly.
Sincerely,
Team JW Marriott, Bengaluru
10/10 Excellent
Voyageur vérifié
Voyage en famille
3 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2020
Réponse de Reuben le 4 mars 2020
Dear Guest,
Greetings from JW Marriott Bengaluru!
Thank you for choosing to stay with us and for leaving us your valuable feedback.
Your kind words towards our hotel encourage us to ensure that we continue to outdo ourselves in pursuit of being your favorite travel company.
We thank you for your kind patronage and look forward to welcoming you again to JW Marriott Hotel, Bangalore.
Warm Regards,
Reuben Kataria
General Manager
JW Marriott Bengaluru.
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
28 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en février 2020
Réponse de General Manager le 4 mars 2020
Dear Valued Guest,
Greetings from JW Marriott Bengaluru,
At the onset, I thank you for choosing to stay with us and sharing your valuable feedback.
We are glad that you loved the hotel, we thank you for your kind words of appreciation.
With regards to the pool depth, we would like to bring to your notice that the standard pool depth of all 5-star hotels is around 4 feet.
Thank you once again for your recent visit and we look forward to welcoming you back soon.
Warm Regards,
Reuben Kataria
General Manager
JW Marriott Hotel, Bangalore.
8/10 Bien
Abdul Satar
4 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Abdul Satar
Séjour de 3 nuits en décembre 2019
Réponse de Nikita Das le 7 janv. 2020
Thank you for your feedback.
10/10 Excellent
Kevin
Voyage en famille
30 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kevin
Séjour de 3 nuits en décembre 2019
Réponse de Aakashdeep Singh le 7 janv. 2020
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Imran
Voyage en famille
16 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Imran
Séjour de 3 nuits en décembre 2019
Réponse de Aakashdeep Singh le 7 janv. 2020
Thanks for staying with us. We appreciate your feedback!
8/10 Bien
Shivakumar
12 déc. 2019
Shivakumar
Séjour de 1 nuit en décembre 2019
Réponse de Team JW Marriott Hotel Bengaluru le 1 déc. 2020
Dear Valued Guest,
Greetings from JW Marriott Bengaluru.
At the onset, we would like to thank you for choosing to stay with us and sharing your valuable feedback.
We are glad that you loved the hotel, we thank you for your kind words of appreciation.Thank you once again for your recent visit and we look forward to welcoming you back soon.
Warm Regards,
Team JW Marriott Hotel Bengaluru
10/10 Excellent
Vikas
Voyage en famille
5 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vikas
Séjour de 6 nuits en novembre 2019
Réponse de Aakashdeep Singh le 7 janv. 2020
Thanks for staying with us. We appreciate your feedback!
8/10 Bien
Voyageur vérifié
Voyage en famille
4 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en octobre 2019
Réponse de Reuben Kataria le 10 janv. 2020
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for choosing to stay with us and leaving us your valuable feedback. We are disheartened by the seemingly negative experience you had with us and would like to assure you of doing better with our service on your next visit.
We have taken note of your concerns, and will ensure that we communicate it to management, to ensure that you never face a similar experience with us in future.We do hope to be given the opportunity to host you again, and hope to see you dine with us soon.
Warm Regards,
Reuben Kataria
General Manager
JW Marriott Bengaluru.
10/10 Excellent
Voyageur vérifié
16 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en octobre 2019
Réponse de Team JW Marriott Hotel Bengaluru le 17 oct. 2019
Dear Guest
Greetings from JW Marriott Hotel Bengaluru!
Thank you for sharing your valuable feedback with us regarding the service and amenities at the hotel. We are truly delighted to find out about your impeccable experience and look forward to welcome you for much more during your coming stays.
We look forward to welcoming you soon at the hotel.
Warm Regards
Team JW Marriott Hotel Bengaluru
4/10 Médiocre
Voyageur vérifié
25 juil. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de Team JW Marriott Hotel Bengaluru le 1 août 2019
Dear Guest,
Greetings from JW Marriott Hotel Bengaluru!
Thank you for choosing to stay with us and leaving us your valuable feedback. We are disheartened by the seemingly negative experience you had with us and would like to assure you of doing better with our service on your next visit.
We have taken note of your concerns, and will ensure that we communicate it to management, to ensure that you never face a similar experience with us in future.
We do hope to be given the opportunity to host you again, and hope to see you dine with us soon.
Warm Regards,
Team JW Marriott Hotel Bengaluru