Avis sur ITC Windsor, A Luxury Collection Hotel, Bengaluru
ITC Windsor, A Luxury Collection Hotel, Bengaluru
Windsor Square,25, Golf Course Road, Bengaluru, Karnataka
Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
7 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019
Réponse de Manas Krishnamoorthy le 9 déc. 2019
Dear Guest,
Thank you for choosing to stay at ITC Windsor, Bengaluru. It is a delight to know that my team ensured you had a comfortable stay with us. Thank you, and we certainly look forward to welcoming you back to ITC Windsor soon.
Best Regards,
Manas V. Krishnamoorthy
General Manager
ITC Windsor, Bengaluru
10/10 Excellent
Voyageur vérifié
17 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Manas Krishnamoorthy le 4 janv. 2019
Dear Guest, We sincerely thank you for your valuable feedback and look forward to welcome you back in the future. Warm Regards, Manas Krishnamoorthy, General Manager ITC Windsor
10/10 Excellent
ERIC
28 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ERIC
Séjour de 1 nuit en février 2018
6/10 Satisfaisant
Voyageur vérifié
15 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon ensemble mais chambre un peu petite pour cette
Voyageur vérifié
Séjour de 1 nuit en juillet 2017
8/10 Bien
Voyageur vérifié
31 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
8/10 Bien
williams
1 oct. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
williams
10/10 Excellent
Voyageur vérifié
30 nov. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Voyageur vérifié
6/10 Satisfaisant
philippe, france
14 mai 2013
Les points forts : Propreté et infrastructures et conditions de l’hébergement
service excellent dans les chambres petit dejeuner
philippe
10/10 Excellent
Dinesh, Bloomfield Hills
Voyage en famille
29 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dinesh
Séjour de 12 nuits en mai 2024
8/10 Bien
Sravanthi
Voyage d’affaires
21 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sravanthi
Séjour de 1 nuit en mai 2024
Réponse de Deepak Menezes le 22 mai 2024
Dear Ms. Sravanthi,Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru
10/10 Excellent
sqq
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
sqq
Séjour de 5 nuits en avril 2024
2/10 Horrible
Rohit
19 févr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Rohit
Séjour de 7 nuits en février 2024
Réponse de Deepak Menezes le 20 févr. 2024
Dear Mr. Rohit,Thank you for taking out the time to share your feedback with us. Our ultimate endeavour is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. Please do share your details including mobile number with us on deepak.menezes@itchotels.in to connect and assist you at the earliest. Kind regards, Deepak Menezes General Manager ITC Windsor, Bengaluru
10/10 Excellent
Yusuff
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yusuff
Séjour de 3 nuits en février 2024
Réponse de Deepak Menezes le 12 févr. 2024
Dear Mr. Yusuff,It was most kind of you to share your stay experience with other guests. I am delighted to know that my team worked to ensure your comfort and that you were looked after well and had a memorable stay. Thank you for your generous comments for the hotel and warm appreciation for the team. It always feels so special when it comes from patrons like you. We value your patronage and we look forward to welcome you back soon.Warm Regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru
10/10 Excellent
Dr. Chovvakkaran
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent!
Dr. Chovvakkaran
Séjour de 1 nuit en janvier 2024
Réponse de Deepak Menezes le 5 févr. 2024
Dear Mr. Chovvakkaran,Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. And we are so glad that you enjoyed the colonial ambiance.Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property.I am delighted to know that my team worked to ensure your comfort and that you were looked after well and had a memorable stay. Thank you for your generous comments for the hotel and warm appreciation for the team. It always feels so special when it comes from patrons like you. Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru
8/10 Bien
Nash
Voyage d’affaires
17 janv. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Nash
Séjour de 2 nuits en janvier 2024
Réponse de Deepak Menezes le 23 janv. 2024
Dear Mr./Ms. Nash,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru
10/10 Excellent
Ashok
5 janv. 2024
Ashok
Séjour de 3 nuits en janvier 2024
Réponse de Deepak Menezes le 26 janv. 2024
Dear Mr. Ashok,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru
10/10 Excellent
Pradeep
Voyage en famille
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pradeep
Séjour de 1 nuit en décembre 2023
Réponse de Deepak Menezes le 2 janv. 2024
Dear Mr. Pradeep,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru
10/10 Excellent
Raja
Voyage en couple
26 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raja
Séjour de 2 nuits en décembre 2023
Réponse de Deepak Menezes le 2 janv. 2024
Dear Mr. Raja,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru
10/10 Excellent
Chandrabhushan
Voyage d’affaires
7 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chandrabhushan
Séjour de 2 nuits en décembre 2023
Réponse de Deepak Menezes le 11 déc. 2023
Dear Mr. Chandrabhushan,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru
10/10 Excellent
Dinesh, Bloomfield Hills
26 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dinesh
Séjour de 8 nuits en octobre 2023
Réponse de Deepak Menezes le 11 déc. 2023
Dear Mr.Dinesh,It was such a pleasure to have you stay at ITC Windsor, Bengaluru. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj. Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru
10/10 Excellent
Bhaskar
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bhaskar
Séjour de 9 nuits en octobre 2023
Réponse de Deepak Menezes le 11 déc. 2023
Dear Mr. Bhaskar,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru
8/10 Bien
Damodar
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good
Damodar
Séjour de 1 nuit en octobre 2023
10/10 Excellent
David
Voyage d’affaires
17 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel from the British colonial era
David
Séjour de 5 nuits en septembre 2023
10/10 Excellent
Brian
Voyage d’affaires
16 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My go-to for Business in Bangalore
Brian
Séjour de 3 nuits en septembre 2023
10/10 Excellent
Murali
Voyage en famille
13 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bangalore - September 2023
Murali
Séjour de 1 nuit en septembre 2023
4/10 Médiocre
Anand
Voyage d’affaires
10 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Anand
Séjour de 2 nuits en septembre 2023
10/10 Excellent
Ashok
Voyage d’affaires
3 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ashok
Séjour de 7 nuits en août 2023
Réponse de Deepak Menezes le 4 sept. 2023
Dear Mr. Ashok, It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru
8/10 Bien
Yoshiro
Voyage d’affaires
25 août 2023
Les points forts : Propreté et personnel et service
Yoshiro
Séjour de 2 nuits en août 2023
Réponse de Deepak Menezes le 25 août 2023
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru
6/10 Satisfaisant
Som
Voyage en famille
19 août 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Som
Séjour de 2 nuits en août 2023
Réponse de Deepak Menezes le 25 août 2023
Dear Guest, We appreciate the effort taken to share this feedback with us. At ITC Windsor, we do strive to go the extra mile and give our guests unmatched hospitality and a memorable stay. While I'm delighted to know that you enjoyed our ambience and services, it is indeed a regret that we fell short of your expectations during your recent stay with us. Please note that I have taken your feedback up with the concerned teams to ensure this is not repeated. We look forward to welcoming you back to ITC Windsor for a more convivial experience. Best Regards, Deepak Cedric Menezes General Manager ITC Windsor, Bengaluru
10/10 Excellent
Ramesh
19 août 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Ramesh
Séjour de 1 nuit en août 2023
Réponse de Deepak Menezes le 4 sept. 2023
Dear Mr. Ramesh, It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
10 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2023
Réponse de Deepak Menezes le 11 août 2023
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru
10/10 Excellent
chandra
Voyage d’affaires
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
chandra
Séjour de 1 nuit en août 2023
Réponse de Deepak Menezes le 11 août 2023
Dear Guest,It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj..Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru
10/10 Excellent
Ramesh
5 août 2023
Ramesh
Séjour de 1 nuit en août 2023
Réponse de Deepak Menezes le 11 août 2023
Dear Mr. Ramesh, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru
10/10 Excellent
Jayaraman
Voyage en famille, Voyage d’affaires
16 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jayaraman
Séjour de 1 nuit en avril 2023
Réponse de Deepak Menezes le 21 avr. 2023
Dear Mr. Jayaraman, Dear Guest,It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USBGC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru
10/10 Excellent
chandra
Voyage d’affaires
23 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
chandra
Séjour de 1 nuit en janvier 2023
Réponse de Deepak Menezes le 23 mars 2023
Dear Guest,Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru
8/10 Bien
HAZEL
12 déc. 2022
HAZEL
Séjour de 1 nuit en décembre 2022
Réponse de Deepak Menezes le 13 mai 2023
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru
10/10 Excellent
Nazuk
3 déc. 2022
Nazuk
Réponse de Deepak Menezes le 23 mars 2023
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru
2/10 Horrible
Andrew
23 nov. 2022
Andrew
Séjour de 1 nuit en novembre 2022
Réponse de Deepak Menezes le 13 mai 2023
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru
8/10 Bien
BERND
30 sept. 2022
BERND
Séjour de 1 nuit en septembre 2022
Réponse de Deepak Menezes le 23 févr. 2023
Dear Guest,It was such a pleasure to have you stay at The ITC Windsor.World's first LEED zero carbon certified hotel, ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru
10/10 Excellent
Govind
16 juil. 2022
Govind
Séjour de 2 nuits en juillet 2022
Réponse de Deepak Menezes le 13 mai 2023
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru
10/10 Excellent
Gianpietro
Voyage d’affaires
27 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel in old enlish style
Gianpietro
Séjour de 3 nuits en juin 2022
Réponse de Deepak Menezes le 13 mai 2023
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru
8/10 Bien
Guillaume
23 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Guillaume
Séjour de 2 nuits en juin 2022
Réponse de Deepak Menezes le 23 févr. 2023
Dear Guest, It was such a pleasure to have you stay at The ITC Windsor.World's first LEED zero carbon certified hotel, ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru
4/10 Médiocre
Sathiya
Voyage en famille
30 mai 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Sathiya
Séjour de 1 nuit en mai 2022
Réponse de General Manager le 15 juin 2022
Dear Guest,
Thank you for taking out the time to share your feedback with us.
Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around.
I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor.
Best regards,
Deepak Menezes
General Manager
ITC Windsor, Bengaluru
10/10 Excellent
Godwin
Voyage en groupe
1 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Godwin
Séjour de 2 nuits en avril 2022
Réponse de General Manager le 15 juin 2022
Dear Guest,
Thank you for the wonderful feedback.
We are glad that you had a comfortable stay at ITC Windsor.
My team and I look forward to having you back at the hotel.
Best Regards,
Deepak Menezes
General Manager
ITC Windsor, Bengaluru
10/10 Excellent
Rajashekar
Voyage en famille
14 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Place to Stay
Rajashekar
Séjour de 1 nuit en avril 2022
Réponse de Deepak Menezes le 24 févr. 2023
Dear Mr. Rajshekhar, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. And we are so glad that you enjoyed the colonial ambiance.Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property.The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding.Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru
8/10 Bien
Natalia
3 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Natalia
Séjour de 3 nuits en mars 2022
Réponse de Deepak Menezes le 2 mars 2023
Dear Ms. Nataliya, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our fitness center and spa as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru
10/10 Excellent
Prashant
Voyage en groupe
28 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Prashant
Séjour de 3 nuits en mars 2022
Réponse de Deepak Menezes le 2 mars 2023
Dear Mr. Prashant, It was such a pleasure to have you stay at The ITC Windsor.World's first LEED zero carbon certified hotel, ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru
2/10 Horrible
Rudrarup
26 mars 2022
Rudrarup
Séjour de 1 nuit en mars 2022
Réponse de Deepak Menezes le 5 avr. 2023
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru
10/10 Excellent
Voyageur vérifié
Voyage en famille
13 janv. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en janvier 2022
Réponse de Team ITC Windsor le 26 janv. 2022
Dear Guest,
Thank you for your feedback!
We look forward to seeing you again.
2/10 Horrible
Sri Harsha
Voyage en groupe
8 janv. 2022
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Bed not comfortable
Sri Harsha
Séjour de 1 nuit en janvier 2022
Réponse de Deepak Menezes le 24 févr. 2023
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru