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Avis sur The Lakeview Hotel, Shanty Creek Resort

3.5 out of 5
The Lakeview Hotel, Shanty Creek Resort
5780 Shanty Creek Road, Bellaire, MI

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 258 avis sur 706." "
Note des voyageurs de 8 (Bien), d’après 248 avis sur 706." "
Note des voyageurs de 6 (Satisfaisant), d’après 114 avis sur 706." "
Note des voyageurs de 4 (Médiocre), d’après 47 avis sur 706." "
Note des voyageurs de 2 (Horrible), d’après 39 avis sur 706." "

8,4/10

Propreté

8,2/10

Personnel et service

8,0/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

8/10 Bien

Judith

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Cindy le 21 mai 2024
Thank you Judith for giviing us a nice rating. I hope you enjoyed your stay.Cindy BigsbyDirector of ReservationsShanty Creek Resort

10/10 Excellent

robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff,ease of check in and out, room was clean.
Séjour de 1 nuit en avril 2024
Réponse de Cindy le 21 mai 2024
Thank you Robert for giviing us a top notch rating. I hope you enjoyed your stay.Cindy BigsbyDirector of ReservationsShanty Creek Resort

10/10 Excellent

Brianna

Séjour de 1 nuit en avril 2024
Réponse de Cindy le 21 mai 2024
Thank you Brianna for the rate you gave us. I hope you enjoyed your stay.Thank you,Cindy BigsbyDirector of ReservationsShanty Creek Resort

8/10 Bien

Ken

Voyage en famille
TV in room is tiny. Was not allowed to sit in bar area to watch ball game as I had Starbucks coffee in hand. No one in bar! Democrat conference was very loud. Has nice fitness center. Beds were good.
Séjour de 1 nuit en avril 2024
Réponse de Cindy le 21 mai 2024
Thank you Ken for giviing us a nice rating even though you had some dissappointments during your stay. I am not sure why someone told you that; but we are following up. Starbucks coffee is allowed in the bar area. Thank you for your patience.Cindy BigsbyDirector of ReservationsShanty Creek Resort

8/10 Bien

Steve

Séjour de 2 nuits en mars 2024
Réponse de Cindy le 21 mai 2024
Thank you Steve for giviing us a nice rating. I hope you enjoyed your stay.Cindy BigsbyDirector of ReservationsShanty Creek Resort

4/10 Médiocre

Sydney

Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024

10/10 Excellent

Sean

Voyage en famille
Les points forts : Équipements
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Marshall

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Beautiful views very welcoming staff.
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Carol

Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
The room was OK, but the toilet stopped working in the middle of night, which got rather nasty before we could alert housekeeping about it in the morning. It should have worked from the outset, as we did nothing to cause the problem. The bar closed at 9:00pm - too early for us, having returned to the hotel from dinner. The restaurant wasn't open for breakfast - only the coffee bar was, which was disappointing, as we had a drive ahead of us.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice great views. Quiet though the pool was closed and dining and breakfast was very limited
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Kim

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great view, beautiful grounds!
Séjour de 2 nuits en octobre 2023

8/10 Bien

Karen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aged
Seems clean but very aged
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Nanci

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
They recently updated their lobby area & it looks very nice & the rooms are clean, bedding clean & comfortable. There is a smell when you walk in the lobby of it being old & musty & the hallways are dingy & tired but it is the only hotel in the area so there’s not much of a choice. Staff is excellent & super friendly so that is a huge plus & outweighs the negatives!
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

James

Voyage d’affaires, Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The entire property is very dated. The rooms are very dated, think 1985 ish! Played golf and the course is in bad shape. Fairways were terrible. They are extremely short-staffed which caused delays in service, and food prep. I'm guessing this is why the staff is cranky.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Dorothy, Tampa

Séjour de 2 nuits en août 2023

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our family had an amazing time at the resort. Staff was friendly and helpful, the room was clean, and the view was amazing. Can’t wait to return next summer!
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Kelley

Voyage en famille
Les points forts : Personnel et service
The property was definitely outdated. The room and bathroom felt like it was in the 1990s with a tv and phone in the bathroom. Bed was clean and comfortable. Pool was green the day we got there. Buffett food was okay but not terrible.
Séjour de 1 nuit en août 2023

10/10 Excellent

Chandler

Séjour de 2 nuits en août 2023

8/10 Bien

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

2/10 Horrible

Elizabeth

There were drugs in a drawer in our room that our toddler found. Thankfully he handed us the bags with the pipe, drugs and edible butnit could have ended very badly
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Sara

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
Funny review to make, but the doors on the property are all weird. Our room door requires that you lean really hard on it to lock or unlock it. Balcony door handle totally broke off. Stairs doors were sticky… Overall room was very comfy. Bushes below our balcony were full of trash- kind of gross. Over all, I’d stay again though. Grounds are pretty.
Séjour de 4 nuits en août 2023

10/10 Excellent

Kaito

Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Sheryl, Midland

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Old and rundown. Too many stairs.
Séjour de 1 nuit en août 2023

8/10 Bien

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Wall air conditioner was pushed partially out of the wall and didn’t work very good. Caulking missing in bathroom tub. Wallpaper peeling. There were beer bottle caps and dried food on the patio. The rooms definitely need to be updated. You could hear people walking around upstairs. I have spent a lot less for a much nicer room. Disappointed for the price
Séjour de 2 nuits en août 2023

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Will be back
Weather was amazing. Service was great. Room was clean. View was spectacular.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Robert

Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Mary

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2023

8/10 Bien

Jacquelle, Toledo

Séjour de 3 nuits en juillet 2023

2/10 Horrible

Victoria

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dingy, needs updating, and rude personnel- especially in fitness area
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Maria

Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Feng

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
the room inside is very old and unreasonable， outside is good
Séjour de 3 nuits en juillet 2023

8/10 Bien

Kristen

Séjour de 3 nuits en juillet 2023

10/10 Excellent

Jeremiah

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very friendly and accommodating
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Robin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a beautiful lodge with much to do and enjoy.
Séjour de 1 nuit en mai 2023
Réponse de Cindy Bigsby le 3 mai 2023
Hi Robin!I am happy to hear you enjoyed your recent stay with us. Thank you for submitting a review with a high rating. We look forward to hosting you again in the future.Sincerely,Cindy BIgsby Reservations Manager Shanty Creek Resort

6/10 Satisfaisant

Amy

Séjour de 1 nuit en avril 2023

4/10 Médiocre

Bobby

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Snow removal and access to local amenities was horrible. WE WONT BE BACK. Your staff was rude.
Réponse de Cindy Bigsby le 27 déc. 2022
Good Morning Bobby!I am sorry to hear you were not happy with your stay. Snow removal can be a challange when snow fall totals are 2 feet plus in a 48 hour period. Blizzard conditions compound this and it can be a real challange. Even so I apologize if you felt our staff was rude and I would welcome any additional feedback with specifics that you care to provide. I look forward to hearing from you.Thank you,Cindy BigsbyReservations ManagerShanty Creek Resort

10/10 Excellent

Jonathan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family holiday
Wonderful location. Comfortable room with a beautiful view. I would have liked having a few extra breakfast choices.
Séjour de 3 nuits en novembre 2022
Réponse de Cindy Bigsby le 28 nov. 2022
Hi Jonathan, Thank you for your kind words regarding your stay and I am happy you enjoyed your family holiday. I will pass on your feedback regarding our food and beverage options. Please come see us again soon!Thank you,Cindy BigsbyReservations ManagerShanty Creek Resort

8/10 Bien

Karen, Fremont

Voyage en couple
Les points forts : Propreté et personnel et service
We were only there for one night. We were in the area for a wine tasting & quick getaway. We didn’t use the facilities offered. We ate off property because the restaurant reviews weren’t great. The room had a beautiful view, was very large and comfortable. The decor was very outdated, the bathroom needed an overhaul, kitchen was from the 70s but it was spotless. I’d recommend this property but just know it’s older.
Séjour de 1 nuit en novembre 2022

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté et personnel et service
Good price in the fall. Very nice property and area.
Réponse de Cindy Bigsby le 9 nov. 2022
Hello Mark!Thank you for your kind remarks and happy to hear you enjoyed your stay. Please come visit again!Thank you,Cindy

10/10 Excellent

Michael

Séjour de 1 nuit en octobre 2022
Réponse de Cindy Bigsby le 21 nov. 2022
Thank you Michael for the nice rating. I am happy to hear you enjoyed your stay.Thank you,Cindy Bigsby Reservations ManagerShanty Creek Resort

8/10 Bien

Kenneth

Séjour de 1 nuit en octobre 2022

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022
Réponse de Cindy Bigsby le 21 nov. 2022
Thank you Kevin for giving us a nicee rating. I am happy to hear that you enjoyed your stay. Please come see us again.Thank you,Cindy BigsbyReservations ManagerShanty Creek Resort

10/10 Excellent

Ralph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Needed get away
Nice room. Clean bathroom. Onsite dinning and bar. Indoor and outdoor pools used the outdoor, very nice. Most likely will visit this resort again.
Séjour de 2 nuits en septembre 2022
Réponse de Cindy Bigsby le 30 sept. 2022
Thank you for your positive review. We would be happy to have you as our guest again!

10/10 Excellent

Zivile

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Nice property, nice place! Just everything need an update
Séjour de 1 nuit en juillet 2021
Réponse de Cindy Bigsby le 30 sept. 2022
Thank you for your review. We are just putting the finishing touches on a dining room remodel which is beautiful. Please come see us again to experience this update.

8/10 Bien

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful outdoors and lots of pool options. Very unique experience and lots of dining options. A little out dated but very clean.
Séjour de 2 nuits en août 2022
Réponse de Cindy Bigsby le 17 août 2022
Thank you Sarah for your kind remarks regarding our resort. Come back in the fall to see our newly remodeled restaurant.

10/10 Excellent

Eric

Les points forts : Propreté et personnel et service
Relaxing! Wonderful property ..rooms...food...golf
Séjour de 1 nuit en août 2022
Réponse de Cindy Bigsby le 17 août 2022
Thank you Eric. We are happy you enjoyed your stay! Shanty Creek Team

4/10 Médiocre

Phillip

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The parking lot i front of our room was being redone… know one told us on Friday that this was going on at 7:39 am Saturday morning out side our window. But we book a lake view room room and where told again because it’s was a second party booking that we get parking lot so we paid extra to have a view of the garbage. $600 for a week is not worth this ask for a refund got $100 back 🙄
Séjour de 2 nuits en juillet 2022