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Avis sur Markazia Suites

5 out of 5
Markazia Suites
Syria Street - Solidere, Beirut

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 21 avis sur 69." "
Note des voyageurs de 8 (Bien), d’après 32 avis sur 69." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 69." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 69." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 69." "

8,0/10

Propreté

8,2/10

Personnel et service

6,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

ANTOINE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location & good service
Good location, good service, old-fashioned decoration but the hotel is good value for money
Séjour de 3 nuits en novembre 2018
Réponse de The Management le 21 nov. 2018
Dear Antoine, Thank you for sharing with us your experience at the Markazia Suites.

10/10 Excellent

Salman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2018
Réponse de RS le 22 août 2018
Thank you for your valuable comments regarding your recent stay at the Markazia Suites, Beirut. We are looking forward to seeing and welcoming you back again to your second home.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté
Séjour de 3 nuits en juillet 2017

10/10 Excellent

KUTEYBE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

8/10 Bien

RANIA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en juillet 2023

8/10 Bien

Sahar

Séjour de 1 nuit en avril 2023

10/10 Excellent

adam

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent experience, staff are very respectful
Séjour de 1 nuit en mai 2022

2/10 Horrible

Salem Ibrahim

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is ranked as 5 star hotel but 1: there weren’t an open restaurant. 2: the room didn’t have a coffee corner , water ، bar, iron , nothing but TV . 3: they shot electricity at 12 midnight till 7 am , with no internet. 4: the staff is around 6 people all together with room service. 5: when I complained and want to leave they didn’t agree to refund my money . 6: was not happy and don’t recommend for the hotel to stay on Expedia. I was a client with Expedia for many years but never complained, but the experience was not good at all .
Séjour de 5 nuits en mars 2022

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en février 2020

8/10 Bien

Abdullah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020

8/10 Bien

Alaa

Séjour de 1 nuit en décembre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et équipements
It is nice in terms of staff and location. Furnature is very old.
Séjour de 6 nuits en octobre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2019

8/10 Bien

asha, Bath road, Heathrow

Les points forts : Personnel et service et confort de la chambre
Great place for last minute booking
I did enjoy my time at this suite but I feel for a 5 star hotel there should have been more to make you feel you were staying at a suite such as this i;e clean glasses,a bath robe,an iron and reception staff giving you information on what the hotel itself has to offer in services and functions in and around the vicinity, i noticed little touches like complimentary fruits were offered but not to all and this is what gives a 5 star rating what it's worth or meant to be! Windows were filthy and curtains were old and ripped too so all this was noticeable! Only got a picture of my view from the window.
Séjour de 5 nuits en août 2019

8/10 Bien

Ulrika Jansson

Les points forts : Propreté et confort de la chambre
Ok hotel, stay away from the restaurant
Hotel itself ok. A bit dated interia perhaps, but clean and functional. I slept like a baby, which I normally don't during hotel stays, so beds perfectly good :-) The reception staff is nice and friendly and willing to help. Stay away from the restaurant. The breakfast is horrible!! Never seen something so overpriced and poor quality in a hotel restuarant. I bet the only reason that restaurant survives is that unsuspecting hotel guests prepray for the food.
Séjour de 5 nuits en juin 2019
Réponse de RS le 16 juil. 2019
Dear Ulrika Jansson, Thank you for sharing your feedback about your recent visit to Markazia Suites, Beirut. I am glad you had a good night sleep during your stay with us and that you found our Front Desk team friendly and helpful. As for the breakfast I am sorry to hear your comments as we usually tend to get lot of compliments for… I’ll immediately share your remarks with our Food & Beverage Manager in order to investigate the matter. Once again, thank you for the time you spent to review us; we look forward to welcoming you back. Sincerely,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel recomendable, con habitaciones realmente amplias. La ubicación es muy buena, se puede acceder a pie a toda la zona céntrica. El desayuno deja bastante que desear.
Séjour de 1 nuit en juin 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Posizione centrale camera spaziosa, personale del ricevimento molto disponibile a breve dare informazioni e dettagli
Séjour de 7 nuits en juin 2019

8/10 Bien

Mohd

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Closed to solider for woking and shopping . Hotel staff where very nice and polite manly Mr. HASSAIN
Séjour de 4 nuits en juin 2019
Réponse de RS le 11 juin 2019
Dear Mohd, We are glad you enjoyed your stay with us at the Markazia Suites, Beirut - We look forward to welcoming you back again.

10/10 Excellent

Roderick A

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great 4th stay
Our 4th stay and enjoyed each one. Rooms excellent, clean, comfortable, good temperature control. Quiet but central location. Breakfast very decent
Séjour de 2 nuits en mai 2019
Réponse de RS le 3 juin 2019
Dear Roderick A, We really appreciate you taking the time to share your feedback also we're glad you enjoyed your stay at the Markazia Suite, Beirut. Thank you for staying with us and we hope to welcome you back again soon! Sincerely,

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
ventaja es muy centrico desventajas necesita una remodelacion, el baño es muy antiguo y la ducha perdia agua
Séjour de 4 nuits en mai 2019
Réponse de RS le 23 mai 2019
Gracias por la revisión, sus comentarios son tomados en consideración.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
The Markazia Suites could be superb. It is a good, building, ideally placed for access to the centre of Beirut and with huge rooms and friendly staff. But is it s very tired hotel. The decor, carpets, curtains and facilities are dated and worn. The corridors and rooms are dowdy and there are hints that the bathrooms are not well enough cleaned. Everything works but there are some oddities. Wifi in the room is good but does not work outside the room. If you want wifi in the restaurant you need o access the restaurant wifi. Breakfasts OK but not Western. Bar closed due to Ramadan
Séjour de 6 nuits en mai 2019
Réponse de RS le 14 mai 2019
Dear, Thank you for the time you spent to review us. We are glad to read that you liked our hotel location, spacious suites and friendly staff … Our hotel facelift process already started, hopefully during your next visit you will experience the change. We try to please all tastes when it comes to breakfast and constantly ready to serve any item not displayed at the buffet. As for the bar we only hide displayed bottles during the Iftar period out of esteem, however alcohols can be ordered and served ordinarily. Once again thank you for the review and we hope to see you soon among us and render your future stay a memorable one. Sincerely,

8/10 Bien

Gitte

Les points forts : Propreté et confort de la chambre
Gennemsnitligt hotel
Havde kun 1 overnatning men rene værelser med absurd meget plads og kæmpe seng. Morgenmaden var fin, ikke noget specielt. Afhentning fra lufthavnen kom ikke men det var intet problem at få en taxa til den samme pris. Hotellet ligger godt i et område som er tæt på martyr pladsen og hyggelige kvarterer.
Séjour de 1 nuit en mai 2019
Réponse de RS le 7 mai 2019
Kære Gitt, Lad os først takke for den tid, du brugte til at skrive os en anmeldelse. Vi er glade for at du nydt dit ophold på Markazia Suites, Beirut og fandt det praktisk. Med hensyn til din lufthavn afhenter ikke show, vil vi undersøge det og komme tilbage til dig hurtigst muligt; Vi er ked af denne ulejlighed, og vi håber at byde dig velkommen igen i fremtiden. Med venlig hilsen

6/10 Satisfaisant

Mevlut Yasar, Türkiye

Les points faibles : Confort de la chambre
Séjour de 3 nuits en avril 2019
Réponse de MGT le 30 avr. 2019
Thank you for staying with us; we appreciate your feedback

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté
Location was great. Clean and convenient.staff members were nice
Séjour de 4 nuits en avril 2019
Réponse de MGT le 30 avr. 2019
Thank you for staying with us; we appreciate your feedback.

8/10 Bien

KIYOHIDE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de MGT le 30 avr. 2019
Thank you for staying with us; we appreciate your feedback.

8/10 Bien

Antonio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agradable
Hotel céntrico,cercano a los principales monumentos y en una zona muy tranquila
Séjour de 2 nuits en février 2019
Réponse de RS le 6 mars 2019
Gracias por la revisión, esperamos verte pronto de nuevo

8/10 Bien

Antonio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tranquilidad
Es un hotel de 5 estrellas,muy céntrico al lado prácticamente de los principales monumentos y muy tranquilo. Repetiría sin dudarlo
Séjour de 1 nuit en février 2019
Réponse de RS le 3 mars 2019
Estimado Sr. Antonio Gracias por elegir nuestro hotel; nos complace que haya disfrutado de su estadía con nosotros y esperamos poder darle nuevamente la bienvenida en el futuro. Sinceramente,

2/10 Horrible

mohammed

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2019
Réponse de RS le 3 mars 2019
Thank you for your rating; can you please give us more details?

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
We were very well welcomed at the hotel by Antonio, he was friendly, pro active and efficient. The hotel is good, a little outdated but amazingly located. The room is big, the bed is great even if overall the decoration is not to my taste. I would highly recommend it.
Séjour de 1 nuit en janvier 2019
Réponse de RS le 28 janv. 2019
It was our pleasure to welcome you at the Markazia Suites and we are glad you enjoyed your stay with us as well you found our location a convient one. We all love to see you again at our Hotel. Sincerely,

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Good to Stay
Good to stay Next time to visit Beirut, I will repeat
Séjour de 2 nuits en janvier 2019
Réponse de RS le 22 janv. 2019
Thank you for the review. We are looking forward to welcoming you back again! Sincerely

4/10 Médiocre

P

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Choose a better hotel in Beirut than this
A nice enough motel-quality room with kind but not very helpful staff. Not at all the quality that I was expecting from a 5-star hotel, broken window in our room (see the photo), very dated motel-style room with a clean, basic but unattractive bathroom, unreliable wifi (that in the end wasn't solved even after visits from tech staff). I like the location, and front desk staff were indeed kind, even if not so much able to assist.
Séjour de 2 nuits en décembre 2018
Réponse de RS le 16 janv. 2019
Dear P, Thank you for taking the time to write us a review of your recent stay. It is truly regrettable to hear that you had this experience; I completely understand the points you mentioned and I am delighted to inform you that a thorough refurbishment for the floor you stayed at will start on February 2019. Once again I apologize, your stay was not as you expected and I hope that you will give us the opportunity to regain your faith in our hotel and look forward to hear from you again. Sincerely!

10/10 Excellent

Ibrahim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice location & friendly staff
The hotel is located very close to the heart of down town, staff r very friendly & helpful, the room was spacious (we took a junior suite) and clean.
Séjour de 2 nuits en décembre 2018
Réponse de RS le 16 janv. 2019
Dear Ibrahim, Thank you for taking the time to review us. We will be pleased to welcoming you again in the near future. Sincerely,

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en décembre 2018
Réponse de RS le 11 déc. 2018
Thank you for the review.

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en décembre 2018
Réponse de RS le 11 déc. 2018
Thank you for the review.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
The location of the hotel is great! Close to beirut city centre! Breakfast is not very rich, as of a five star hotel. Room very spacious and clean
Séjour de 2 nuits en novembre 2018
Réponse de RabihSS le 11 déc. 2018
Thank you for taking the time to review our Hotel; we're happy that you found our location to suits you. We appreciate your input and we take your comments into consideration in order to improve our services. Thank you once again for the feedback and we hope to have you at the hotel again soon.

10/10 Excellent

Sabha, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent helpful staff, especially for solo female traveller.
Séjour de 4 nuits en octobre 2018
Réponse de RS le 31 oct. 2018
Thank you for your kind review Sabha; we really appreciate you taking the time out to share your experience with us. We look forward to welcoming you back again in the future.

10/10 Excellent

Mireille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018
Réponse de The Management le 21 nov. 2018
Dear Mireille, We look forward to welcoming you back again at the Markazia Suites, Beirut.

10/10 Excellent

Tanya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Reasonably priced hotel
A comfortable hotel in a great location. Walkable to many downtown sites and the beach. Interesting area.
Séjour de 7 nuits en septembre 2018
Réponse de The Management le 26 sept. 2018
Dear Tanya, We hope you had a safe journey back home. Thank you for choosing Markazia Suites during your stay in Beirut, it was our pleasure to serve you & we will be pleased to welcome you back.

10/10 Excellent

SAMIR ALI

localizacao excelente
vale muito a pena, os precos sao muito bons
Séjour de 5 nuits en août 2018
Réponse de RS le 18 sept. 2018
Dear Mr. Ali, Thank you for staying with us at the Markazia Suites, Beirut and for taking the time to review us. We look forward to welcoming you back.

2/10 Horrible

Kazuo, Tokyo

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Never going back
Unfortunately my experience with Markazia was very unpleasant, therefore I find it very difficult to recommend this hotel to other travelers. 4 days before my arrival I contacted Markazia requesting a pick up service at the airport. Since it was my first time visiting Lebanon and with a flight scheduled to arrive at 3AM, I thought it would be safer and less troublesome to have a driver waiting for me. Markazia staff confirmed the pick up service but to my surprise, they didn’t send the driver. I spent almost 1 hour waiting and despite several attempts to call the hotel, nobody answered. I had to find a taxi by myself and if you have been to Lebanon you probably know how unsafe it feels having to deal with taxi agents trying to scam you and take advantage of you, specially at 4Am when there is almost nobody around. Once I reached the hotel, nobody seemed to know what happened. There was no apology from the person who agreed to provide the service as well. As for hotel itself, the location is good. Near the souk. The rooms are extremely dated and crying for a renovation. The bed and pillows were fine. The breakfast is absolutely awful!!! Stay away from the restaurant. Extremely overpriced and very poor quality. The reception staff is certainly what saves that place. They were friendly and willing to help. Overall I must admit my experience with Markazia was below acceptable and I will never go back.
Séjour de 1 nuit en août 2018
Réponse de The Management le 31 août 2018
Dear Mr. Kazuo We would like to thank you very much for the time you spent to write us your valuable comments regarding your recent stay at the Markazia Suites. Needless to say we were very concerned to learn about the incident you encountered while a guest in our hotel we can certainly appreciate the sentiments expressed and It would definitely appear that there was a complete breakdown in the high standards which we endeavor to maintain at our hotel. Please be assured that we are most grateful to you for having taken the time to bring this matter to our attention, as it is through constructive criticism, such as yours, that we are able to monitor our hotel operations more closely, and take corrective actions when necessary. We trust that you will not judge us on this one experience Mr. Kazuo and that you'll give us the opportunity of making up for this incident and of welcoming you back to our hotel in the near future when you visit Beirut. Sincerely

8/10 Bien

Scott, Frederick, MD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value and in a good location. The staff was all very friendly and helpful. The room was a bit rundown but clean.
Séjour de 2 nuits en août 2018
Réponse de The Management le 31 août 2018
Dear Mr. Scott, Thank you for your valuable comments; we are so happy and proud that we succeeded to meet your expectations. Remaining unrefurbished units will be done by 2019! Once again, thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Sincerely

6/10 Satisfaisant

Claire

Les points forts : Confort de la chambre
Great location. Average staff
The location is excellent and the receptionist was extremely helpful. However, some staff were not, we had booked several triple rooms and when we arrived the 3rd bed in each room didn't have a duvet. When requested we were told there were none left by housekeeping. Only when reception got involved did some duvets appear (at 1am) and even then we were left to make it ourselves. Restaurant staff were quite unhappy and not interested in customers.
Séjour de 2 nuits en juin 2018
Réponse de RS le 19 juin 2018
Thank you for choosing Markazia Suites during your stay in Beirut. We were very concerned to learn about the incident you encoutered while a guest in our hotel and we're grateful for bringing this matter to our attention. Ms. Young as we look forward to welcoming you back in the future and have the opportunity of making up that incident; meanwhile we remain at your disposal.

10/10 Excellent

Rula

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location, easy to get everywhere in Beirut. The hotel is all suites and having a kitchenette is handy. Rooms are decent, though not recently renovated. Breakfast has lots of options and check in was friendly.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel with excellent staff
The hotel is nicely located in the city center . The staff is excellent, many thanks to Rami at the Reception how is very helpful. Rooms are very spacious. The only thing is that room need to be refurbished.
Séjour de 4 nuits en avril 2018

8/10 Bien

j, london

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Close to UN
Lovely helpful staff. Good WiFi in room. Very good black out curtains so you can sleep in if jet lagged. Aircon very noisy. Rooms massive; take your skateboard if you need the practice. Kitchen includes microwave but oddly absolutely no kitchenware for food prep - apart from a knife and fork that comes with your lovely complementary bowl of fruit.
Séjour de 2 nuits en décembre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2017

8/10 Bien

Ebrahim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Very good location.
Séjour de 4 nuits en décembre 2017

8/10 Bien

lisa, dc

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Nice enough - staff is great!
the front staff are really awesome and make this an awesome place. i also liked the location - next time i think i would stay on the water in one of the newer hotels. this place smelled a bit like smoke (a lot) and definitely needed renovating. not hot water the first day (such is life). PS - don't eat at the restaurant next to it...
Séjour de 4 nuits en novembre 2017

10/10 Excellent

J, Toronto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Staff, Great room
Enjoyed my stay, staff went above and beyond to make my stay enjoyable, would recommend.
Séjour de 3 nuits en novembre 2017