Avis sur Brickyard Retreat at Mutianyu Great Wall
Brickyard Retreat at Mutianyu Great Wall
Beigou Village, Huairou District, Huairou
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
7,4/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
Avis
Voyage en famille avec de jeunes enfants
15 janv. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2019
10/10 Excellent
Sylvan, China
Voyage en couple
18 oct. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sylvan
Séjour de 1 nuit en octobre 2020
Réponse de Randhir Singh, Deputy General Manager le 24 oct. 2020
Dear Sylvan, Thank you for sharing your kind comments, we look forward in welcoming you again, Safe travels.
10/10 Excellent
Sylvan, Beijing
Voyage en couple
18 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sylvan
Séjour de 1 nuit en octobre 2020
Réponse de Randhir Singh, Deputy General Manager le 24 oct. 2020
Dear Sylvan, Good afternoon and glad to hear that you enjoyed our homemade food and service,
best regards
6/10 Satisfaisant
Voyageur vérifié
18 mai 2020
Voyageur vérifié
Séjour de 1 nuit en mai 2020
4/10 Médiocre
Voyageur vérifié
Voyage en famille
2 janv. 2020
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de Jim Spear le 9 janv. 2020
Dear Anonymous Guest, Thank you for sharing your story on Expedia. My name is Jim Spear and I am the designer and owner of the Brickyard and our Homes. I checked with our onsite team who prepared carefully for your stay in the Stone Forest home and hosted you during your stay. We are very sorry that you neglected to bring passports for two of the people in your party and that we had to ask you to report personally to the local police station to obtain permission to stay without identification. This is a requirement of Chinese law and we must follow the rules in order to avoid fines and be able to stay in business. We do advise the requirement for passports on our website and in all confirmation notices. I think that the police excursion on arrival about which you seemed very upset must have colored your entire experience. We do have an overall outstanding reputation for our facilities, amenities, food, and service and we will trust travelers to put your review in perspective. I am truly sorry that we were not able to please you and wish you happier travels in the future. Kind regards.
10/10 Excellent
Voyageur vérifié
22 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
8/10 Bien
Voyageur vérifié
12 nov. 2019
Voyageur vérifié
Séjour de 3 nuits en novembre 2019
10/10 Excellent
Voyageur vérifié
16 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
10/10 Excellent
Debby
1 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highlight of our trip!
Debby
Séjour de 1 nuit en août 2019
Réponse de Qiuyue Zhao, Media Specialist le 12 sept. 2019
Dear Debby, Thank you for the high marks and the impressive comments for our services. We are glad to hear that your family had a wonderful time with us and hope that you may stay longer if there is another chance in the future. Wishing you safe and happy during all trips!
Best regards
8/10 Bien
Michael
16 juil. 2019
Les points forts : Personnel et service
A Unique Experience
Michael
Séjour de 1 nuit en juin 2019
Réponse de media specialist le 27 juil. 2019
Dear Michael, We are lucky to hear the special insights from your genuine review. Delighted that you enjoyed the location and settings of the Brickyard but sorry for what didn’t make your stay perfect. Your comments have definitely motivated us to continue to improve the quality of our service and food. We are hoping to meet you again and pleased to recommend some good local restaurants and other scenic attractions for you.
Best regards, Qiuyue Zhao
10/10 Excellent
Laura
5 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Laura
Séjour de 2 nuits en juin 2019
Réponse de media specialist le 27 juil. 2019
Dear Laura, thanks for your lovely reviews of our villa and the surroundings. We hope that the peaceful memory may always be by your side. Wishing you safe and happy travels.
Sincerely, Qiuyue Zhao
10/10 Excellent
Dan, Shenzhen, China
Voyage en famille
7 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dan
Séjour de 1 nuit en mars 2019
Réponse de Media Specialist le 3 août 2019
Dear Dan, Sorry to reply so late. Delighted that you had a good time at Mutianyu when staying with us. Wishing you wonderful adventures during all of your travels.
Qiuyue Zhao, Media Specialist
10/10 Excellent
Voyageur vérifié
Voyage en couple
10 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2019
Réponse de Media Specialst le 3 août 2019
Hello there, sorry to reply so late. Glad to know that you enjoyed your stay at the Brickyard, and thank you for your high marks and the lovely insights. Hoping that you will stay with us again. Wishing you safe and happy travels!
Qiuyue Zhao, Media Specialst