The hotel is nicely located on the lake shore with free parking. The restaurant served delicious food.
However, the hotel room was too warm due to the lack of air condition. Opening the windows was not an option because of the traffic noise and many mosquitos outside. Upon our request, the hotel owner put 2 ventilators in the room which helped cool down the room a little bit.
The guy that worked on May 26, 2025 was very rude and aggressive towards us. We were charged before we checked in and wanted some clarification and he assumed that we wanted our money back and started to get very nasty. There was no need for that. If your guests are confused or misinformed, itâs your duty as an employee to kindly explain things so that their stay is pleasant.
This is a very nice property in a gorgeous, serene, area. The restaurant is amazing, and the breakfast superb (not just your regular buffet but also included are made to order items). So beautiful, quiet and away from all the tourism in Lucerne. These are spacious apartments. They have a nice coffee bar set up. The local 311 bus is reliable like a Swiss luxury watch It was our best stay in Switzerland, but it would be even better if they had a gym on site. The pillows were also a bit uncomfortable. Otherwise, excellent stay!
The hotel was fantastic for our family of four.
It was very clean, scenic and serene.
The room was spacious and the beds comfortable.
The breakfast had perhaps the best food we had out of our 5 days in Switzerland and was included in our stay.
The staff were friendly and helpful and the area was nice, quiet, historic and about 20 min from Lucerne.
Highly recommend. We had a great time.
We are a family of five with three sons and this place was perfect for us. We had a suite with a great view of the lake and we really enjoyed walking on some of the surrounding trails. The room had all of the modern conveniences and the breakfast was amazing. We really enjoyed staying here.