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Avis sur Claverton Country House Hotel

5 out of 5
Claverton Country House Hotel
Bluemans Lane, Battle, England

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 182 avis sur 283." "
Note des voyageurs de 8 (Bien), d’après 75 avis sur 283." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 283." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 283." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 283." "

9,4/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

emmanuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le meilleur hôtel que je connaisse
Je suis resté une nuit, l accueil excellent avec une personne souriante, une chambre d une très grande propreté le mobilier est typiquement british , et très beau, le Park de l 'hotel est très agréable, j espère y revenir prochainement , on se sent dans sa propre maison, je n'ai jamais connu un tel rapport qualité prix , pourtant j ai l'habitude des 5etoiles
Réponse de General Manager le 18 févr. 2017
Nous espérons néanmoins que cela vous aidera dans vos recherches. Cordialement Lorraine

4/10 Médiocre

Roman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is quite
Séjour de 1 nuit en mai 2024

8/10 Bien

Ruth

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mai 2024

10/10 Excellent

Simon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Claverton House Hotel is a lovely, small hotel with good parking, with wonderful grounds and is well located for trips to Battle, Hastings and the Carr Taylor Vineyard. Our family group spent one night in 2 luxury rooms - modern, spacious with king size beds. We had an enjoyable dinner - a good selection of menu options at reasonable prices - and excellent freshly cooked Full English breakfasts. The service by the generally young staff was efficient and friendly.
Séjour de 1 nuit en avril 2024

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Family atmosphere. Lovely view of garden from our room
Séjour de 1 nuit en avril 2024
Réponse de KS le 16 avr. 2024
Your kind words mean the world to us! We're thrilled to know that you found our hotel to your liking. We hope to have the pleasure of hosting you again soon!

8/10 Bien

Paul

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024

8/10 Bien

Melanie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is lovely. In a really lovely lication with truly beautiful gardens. We only booked 1 night anf the hotel receptionist was very friendly and sweet. We had a room in the main part of the hotel which overlooked the garden. The view was delightful. Bunnies hopping around and beautiful birds flitting in and out of trees. We had drinks in the afternoon outside in the sunny, warm garden. The room was a reasonable size. Large, very comfortable bed with very cozy covers and pillows, snuggly. The bathroom was a good size, no window but bright enough with the light on. A great size shower which was easy to use and get the right temperature. However, the mirror above the sink is situated too high and I could not see anything apart from the top of my head. I'm 5'6" so not short by any means. Also, the toilet seat did not fit properly on the loo and it felt likevyou could fall off easily. Something should be done about these two issues I think. The worst thing though, is that there was a lot of dirt on the floor behind the sink pedestal. This had obviously not been cleaned properly for some time as the build up was quite bad. It's a shame they haven't paid clise attention to these things because everything else was lovely. We had breakfast too and the food and service were very good. It was priced reasonably but would have been better with some attention to detail.
Séjour de 1 nuit en mars 2024
Réponse de KS le 16 avr. 2024
Thank you for choosing to stay with us and for sharing your positive experience! We're so glad you enjoyed our facilities and service. We can't wait to have you back for another memorable stay! PS we're sorting the maintenance issue raised :)

10/10 Excellent

Joanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a lovely small and cosy hotel.
Séjour de 1 nuit en mars 2024
Réponse de KS le 16 avr. 2024
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that you enjoyed your stay with us. We can't wait to welcome you back soon!

10/10 Excellent

Phillip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful building
We had a lovely night stay l, the building was beautiful and the room was perfect. Breakfast was also delicious. Will be staying again in the future.
Séjour de 1 nuit en février 2024
Réponse de KS le 16 avr. 2024
We're thrilled that you had a fantastic experience during your stay! It's always our goal to provide top-notch service and comfort. Looking forward to hosting you again in the future!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quick passage
Was expecting a bit more from a 5* Luxury hotel! Comfortable bed but minimalist room - no bottled water, no tissue, basic toiletries, no hangers !
Séjour de 1 nuit en février 2024
Réponse de KS le 16 avr. 2024
Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience and are sorry to learn that we fell short of your expectations during your stay.We take all feedback seriously, and your comments will be shared with our team to help us improve. We hope for another opportunity to welcome you back and provide you with a more enjoyable stay.If you have any further details or suggestions you'd like to share, please feel free to reach out to us directly.

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de KS le 16 avr. 2024
We're thrilled that you had a fantastic experience during your stay! It's always our goal to provide top-notch service and comfort. Looking forward to hosting you again in the future!

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

8/10 Bien

Nicola

Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Jason

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cheeky night away
Lovely place to stay Rooms are very spacious and clean Staff very very helpful and polite Breakfast very good Highly recommend the Claverton
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Lovely place with an excellent breakfast
Séjour de 1 nuit en décembre 2023

8/10 Bien

Michael

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté et personnel et service
Quiet
Séjour de 1 nuit en novembre 2023

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was one of the best hotels we have stayed in. All aspects were excellent. We will return.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Nick

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Gary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely place, very peaceful, food good and a very comfortable bed.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel
Absolutely lovely stay. Great staff and excellent food. Super room.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Alexandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claverton was very easy to find and in spite of being very close to the A21, there was no traffic noise. We had a good welcome, by name!, and all our questions were answered. Our room was large, spacious, warm and very comfortable. We were impressed by the attention to detail, plenty of storage for our luggage, art deco style door furniture, many plug sockets, a close up mirror in the bathroom. In spite of the bar being closed in the winter, we were offered and served drinks in the bar area. In the morning breakfast was wonderful, with a great menu. The fact I suffer from Coeliacs disease was taken seriously and gluten free toast provided - cooked separately from ordinary toast. The member of staff went over and above to support us with a personal issue. The gardens are delightful - even in the rain! All in all our stay was an extremely positive experience. Thank you to all concerned.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice setting, big garden and a wonderful charming hotel.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An ok Stay
The stay was for my husband’s birthday and I emailed beforehand to ask if we needed to book for dinner - I didn’t get a response which wasn’t the best first impression. We were told the owners were in the Canaries on holiday. The hotel was very quiet as apart from us there weren’t many guests staying. You didn’t see many staff and if you wanted anything you had to ring a bell. However all members of staff were friendly and helpful. Dinner was ok but we were asked about 4 times if we had finished when it was clear my husband was still eating so that was slightly annoying. At breakfast the following morning I asked for yoghurt to have with the lovely fruits on offer as it was on the menu, only to be told they didn’t have any as the order hadn’t arrived, so that was disappointing. The cooked breakfast was fine apart from very over cooked bacon. The website is deceptive as it is clearly not up to date. The luxury toiletries were two very small bottles, one shampoo and one shower gel and some cotton wool pads. The bathroom cabinet door wouldn’t open and you had to stretch up to the top to get your fingers to prise it open and the bathroom door didn’t close properly so was noisy if you had to visit during the night. The gardens are lovely and we did manage to sit outside with a drink (mid October) when the sun shone briefly before the storm. The hotel is a bit like staying in someone’s lovely home and although we did enjoy our stay, we wouldn’t stay again.
Séjour de 2 nuits en octobre 2023

8/10 Bien

peter, NORTH FORT MYERS

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Small to midsize rooms with too much furniture . Adequate hot breakfast . Staff members did volunteer to help us with our luggage , which was very nice .
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Claire

Séjour de 1 nuit en octobre 2023

10/10 Excellent

P

Séjour de 2 nuits en octobre 2023

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved hotel. Lovely people. Whats not to like.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en septembre 2023

10/10 Excellent

Jeremy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good hotel within easy reach of Hastings. Just an overnight stay for a business meeting, but I will definitely consider it again when I'm back in this area.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Trevor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Josephine

Séjour de 1 nuit en septembre 2023

8/10 Bien

Brian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
same menu for three nights so found a nice pub
Séjour de 3 nuits en septembre 2023

8/10 Bien

Hugh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

STEPHEN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very good
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Lynn

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We found Claverton House Hotel a lovely home from home, our room was very comfortable and large, the staff were very pleasant and welcoming, the food in the restaurant was good. We would definitely book again. It had a very relaxed atmosphere.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Daniel

Séjour de 1 nuit en août 2023

10/10 Excellent

Jayne

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
We would definitely stay again at this Hotel , Not only was it in a beautiful setting but a convenient location should you wish to visit Battle Abbey, Hastings etc. The staff were very friendly and accommodating and were even kind enough on the day of our check out to set up a TV up in the outdoor Bar area for us to watch the England Women's World Cup Final . Lovely country feel inside and out of the Hotel and very good food.
Séjour de 2 nuits en août 2023

8/10 Bien

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Full English Breakfast was not good two days running. Hotel itself was first class, furnishings and room superb.
Séjour de 2 nuits en août 2023

10/10 Excellent

Cordelia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Couldn’t fault it
One of our b
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Neil

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely room, great breakfasts and a lovely meal ! The staff were friendly and the hotel was clean and comfortable. The bedroom was a great size with a really comfortable bed and plenty of space to sit and read. The cooked breakfasts were lovely and really set us up for the day. We only ate in the restaurant once and the food was good - the menu is perhaps more of a “bar food” menu than a hotel restaurant but the choice was good and it was very tasty and good value
Séjour de 3 nuits en juin 2023

6/10 Satisfaisant

Florent

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en juillet 2023

8/10 Bien

donna

Séjour de 1 nuit en juin 2023

8/10 Bien

Lin

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Planned quite weekend did not work out
I chose this small hotel because it was in a quiet location and the grounds looked fantastic. I knew the room was described as small but it was really small. They have a beer garden in the front which they have offers on food and drink which brings in people from the near by camp site so it was very noisy with a lot of children And the next night there was a wedding so we could not use the garden. The back grounds are fantastic but my quiet weekend did not work out has planned. Customers should be informed if their is a wedding booked on the dates they stay so they can make an informed decision.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Raj

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Bed bugs in the bed!
I had a rash all day yesterday due to bed bugs in the hotel bed! I called the hotel yesterday, they said they will check and come back to me, no one came back to me!
Séjour de 1 nuit en juin 2023
Réponse de Reception le 21 juin 2023
Thank you for your review. We are a little confused as we can't find a single member of staff who took the call from you regarding your rash and this is not something we take litly and would certainly have reported it to a manager. However it is our policy to have each room checked after a report like this so folowing this reveiw a thorough inspection has been carried out. The inspector didn't find any eveidence of Bed Bugs in your's or any other room in the Hotel. Furthermore we haven't had any other guest gest mention this either. The inspector suggested that perhaps the rash was caused by something else. We are loctated in very green coutryside with lakes, rivers and ponds close by, so it's likely it could have been caused by midges or some other flying insect that entered the room through an open window during the night. I hope this clarifies the isuue for you and am glad the rest of your stay was pleasant.

4/10 Médiocre

Stuart

Séjour de 1 nuit en mai 2023

8/10 Bien

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property in a beautiful area.
Séjour de 1 nuit en avril 2023

8/10 Bien

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Setting
Very Comfortable stay with helpful staff
Séjour de 2 nuits en avril 2023

10/10 Excellent

Peter

Séjour de 2 nuits en avril 2023