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Avis sur Comfort Inn & Suites Airport

2.5 out of 5
Comfort Inn & Suites Airport
2949 Varsity Street, Baton Rouge, LA

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 146 avis sur 452." "
Note des voyageurs de 8 (Bien), d’après 85 avis sur 452." "
Note des voyageurs de 6 (Satisfaisant), d’après 69 avis sur 452." "
Note des voyageurs de 4 (Médiocre), d’après 57 avis sur 452." "
Note des voyageurs de 2 (Horrible), d’après 95 avis sur 452." "

6,8/10

Propreté

7,6/10

Personnel et service

6,4/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rien à redire. Ce n’ Pas exceptionnel mais c’est très bien considérant également le fait que nous ne faisions qu’un arrêt sur notre route
Séjour de 1 nuit en mars 2020

2/10 Horrible

Melody

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was rude !
Séjour de 1 nuit en mai 2024

10/10 Excellent

Donnie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good parking
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Donnie l we are excited thagt your stay was great! We would like to invite you to come back and stay with us! Thank you for choosing the Comfort Inn and suites

10/10 Excellent

Israel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Israel we are excited thagt your stay was great! We would like to invite you to come back and stay with us! Thank you for choosing the Comfort Inn and suites

10/10 Excellent

chanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 7 mai 2024
Dear chanda we are excited thagt your stay was great! We would like to invite you to come back and stay with us! Thank you for choosing the Comfort Inn and suites

2/10 Horrible

Sudip, Fort Worth

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The bedsheet are stained, bed has spilled liquid spots
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Sudip we apologize for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suite

4/10 Médiocre

Edward

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Carpets were very dirty. Trash cans were over full.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Edward, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

6/10 Satisfaisant

marc, lettsworth

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 mai 2024
Dear Marc we are excited thagt your stay was great! We would like to invite you to come back and stay with us! Thank you for choosing the Comfort Inn and suites

6/10 Satisfaisant

marc, lettsworth

Les points faibles : Équipements
The room was pretty up to date. Free breakfast. Had issues with handling reservation and still no contact from manager. Disappointing.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Marc, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. i also contacted you about your issue.Thank you for choosing the Comfort Inn and suites

4/10 Médiocre

Christopher R

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Great price; wonderfully convenient to airport. The facilities are in decline and shabby. We were give a room that had not been cleaned. The second room was acceptable but showing its age. The safety lock on the door was broken/missing. The channel changer was uncooperative. Nice, helpful staff. Left before breakfast. Thank you.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear christopher, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

4/10 Médiocre

Bouavanh

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear Bouavanh, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

10/10 Excellent

Brion

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 7 mai 2024
Dear Brion we are excited thagt your stay was great! We would like to invite you to come back and stay with us! Thank you for choosing the Comfort Inn and suites

2/10 Horrible

Jalaine

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only one set of towels. No clean towels available. Had to go to store to buy my own.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 15 avr. 2024
Dear Jalaine we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. Thank you for choosing the Comfort Inn and suites

10/10 Excellent

Kamie, Houma

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in and nice clean room. They had a deposit that wasn’t clearly stated when booking the room.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 8 avr. 2024
Dear Kamie,We are ecstatic that your stay was a success. We would like to have you for every adventure into baton rouge . Thank you for choosing the Comfort Inn and Suites!

2/10 Horrible

Jalissa

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear Jalissa, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

8/10 Bien

Lesli

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de General Manager le 4 avr. 2024
Dear lesli,We are ecstatic that your stay was a success. We would like to have you for every adventure into baton rouge . Thank you for choosing the Comfort Inn and Suites!

6/10 Satisfaisant

Tina

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Tina,We are ecstatic that your stay was a success. We would like to have you for every adventure into baton rouge . Thank you for choosing the Comfort Inn and Suites!

2/10 Horrible

Angela

Les points faibles : Infrastructures et conditions de l’hébergement
I was unable to check in because there credit card machine was not working
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 25 mars 2024
Dear Angela, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

2/10 Horrible

Erin

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Would NEVER book here again. Loud, dirty. If I wasn’t already leaving at 4 AM for a flight, or had ANY other option, I would have went somewhere else. Staff were friendly enough and I made it to my flight, but didn’t get any quality rest because of how noisy this place was
Réponse de General Manager le 25 mars 2024
Dear Erin, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

4/10 Médiocre

Jamiya

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 25 mars 2024
Dear Jamiya we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. .Thank you for choosing the Comfort Inn and suites

2/10 Horrible

Wendy, Port Allen

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements
Nothing, elevator broke and no accessible
Séjour de 1 nuit en février 2024
Réponse de General Manager le 8 mars 2024
Dear guest, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. We also have fixed all issues .Thank you for choosing the Comfort Inn and suites

8/10 Bien

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to get to. Quick check in. Lady at the desk was great!!!
Séjour de 1 nuit en février 2024
Réponse de General Manager le 28 févr. 2024
Dear Christopher, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

2/10 Horrible

Randy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible
If you are looking just for a bed and shower this place is fine. If your looking to got to the first floor good luck the 1st button was broken so we had to use stairs which is fine for younger people, but keeping up with hotel standards a no go. Oh my good I don't want to mention how horrible check in was. No hello, no what's your last name, nothing nice or sweet just I need ID. The white lady from Sat Feb 24 at 9pm should quit and never do customer service ever again. She was out loud complaining about never doing this shift again, about her job, could not find keys, and I could keep going on the front desk staff, but it would frustrate travelers. Bring your own pillows mine had blood splatter and no pillow protectors on any pillows. Couldn't find pillow cases for replacement. For being a past Guest Service Manager myself I do understand late night check ins and in multiple positions you have to for front desk and the people for 18 years, and I know this hotel is leaving a whole hotel and people in hands of incompetent people. Good luck never again pay the extra money and go somewhere else it's not worth it for couples on a romantic getaway from kids.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 28 févr. 2024
Dear randy,I apologize for the inconvenience. When you get a moment can you please call and speak with the manager. I would like to hear more about your experience.

10/10 Excellent

Tatiana

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I love it here
Séjour de 1 nuit en février 2024
Réponse de General Manager le 28 févr. 2024
Dear tatiana,We are ecstatic that your stay was a success. We would like to have you for every adventure into baton rouge . Thank you for choosing the Comfort Inn and Suites!

8/10 Bien

JKobe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de General Manager le 21 févr. 2024
Dear Jkobe,Thank you for taking the time to do a survey! we are ecstatic to hear that you enjoyed your stay. Thank you for choosing Comfort inn and suites.

4/10 Médiocre

Courtney

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The room wasn’t clean like it was suppose to be
This was on the floor when I arrived in my room
Séjour de 1 nuit en février 2024
Réponse de General Manager le 21 févr. 2024
Dear guest, we are sorry for the inconvenience caused to you. We would like to invite you to come back and stay with us so we can turn this stay around. Thank you for choosing the Comfort Inn and suites

6/10 Satisfaisant

allyssa

Voyage d’affaires, Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Deposit needed is twice of that of holiday in. Our room smelt mildewy. Pills are smaller than my head. It was a okay place but for a little more you can get better. Breakfast did have a decent array of options though.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 19 févr. 2024
Dear allyssa, Thank you for your taking the time to do our survey. We have a deposit in place that suits our hotel.Renovations are coming soon , We invite you to come stay with us again. Thank you again

10/10 Excellent

JKobe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de General Manager le 19 févr. 2024
Dear Jkobe, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

2/10 Horrible

Floyd

Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Checking in was delayed due to under staffed reception.receptionist was also the driver for airport pickups.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 12 févr. 2024
Dear floyd thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sister's Trip
Our stay was wonderful, every person I encountered was pleasant, helpful, kind.
Séjour de 2 nuits en février 2024
Réponse de General Manager le 12 févr. 2024
Dear Guest, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

2/10 Horrible

Breanika

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible service
The ceiling was leaking and falling apart , my covers has blood on it and we’re dirty , the tub was sooo dirty with black spots in it I could not stay ! I asked for fresh covers and house keeping and was not accommodated
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 12 févr. 2024
Dear breanika thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

2/10 Horrible

Shaquanda

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ghetto lady rude asf for no reason, spit on the floor, .! Then ran off behind the desk .
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 12 févr. 2024
Dear Shaquanda thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Continental breakfast was really good. However, the carpet in hallways and in rooms were filthy and all rooms smelled of smoke,
Séjour de 1 nuit en janvier 2024
Réponse de General manager le 11 févr. 2024
Dear guest thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

8/10 Bien

Nicole

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk staff was very nice and welcoming!
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 12 févr. 2024
Dear Nicole, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

6/10 Satisfaisant

Brandon

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de General manager le 11 févr. 2024
Dear Brandon thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

2/10 Horrible

Alexis

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de General manager le 11 févr. 2024
Dear Alexis thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

4/10 Médiocre

Joseph, GALLIANO

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Power went out to JUST hotel for over 2 hours
Séjour de 1 nuit en janvier 2024
Réponse de General manager le 11 févr. 2024
Dear Joseph thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

2/10 Horrible

Sharissa, Orange

Séjour de 1 nuit en janvier 2024
Réponse de General manager le 12 janv. 2024
Dear guest,I apologize for the inconvenience! We are in the process of doing some updating. We would love to invite you back to have a better experience! Thank you for choosing the comfort inn and suites

8/10 Bien

Martin

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en décembre 2023
Réponse de General Manager le 12 févr. 2024
Dear Martin, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

4/10 Médiocre

Raymond

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hallway carpet was filthy. Mold spots in bathroom. Hotel should just do away with carpet.
Séjour de 1 nuit en décembre 2023
Réponse de General manager le 11 févr. 2024
Dear raymond thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

2/10 Horrible

Joni

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property was dirty the employee smoke in front of the entry. And it smell stink of weed. The carpet was ful of stains would not recommend the hotel to me friends
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 12 janv. 2024
Dear guest,I apologize for the inconvenience! We are in the process of doing some updating. We would love to invite you back to have a better experience! Thank you for choosing the comfort inn and suites

2/10 Horrible

delijah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de General manager le 12 janv. 2024
Dear guest,I apologize for the inconvenience! We are in the process of doing some updating. We would love to invite you back to have a better experience! Thank you for choosing the comfort inn and suites

10/10 Excellent

james

Les points forts : Propreté, personnel et service, confort de la chambre
Best and cheapest at baton Rouge airport.
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 13 déc. 2023
Dear James, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

10/10 Excellent

Wykedrick

Séjour de 3 nuits en décembre 2023
Réponse de General Manager le 13 déc. 2023
Dear Wykedrick, Thank you for your taking the time to do our survey. We are ecstatic that your stay was a success . We invite you to come stay with us again. Thank you again

4/10 Médiocre

Ashley

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de General manager le 8 déc. 2023
Dear Ashley thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

4/10 Médiocre

Ginger

Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de General manager le 8 déc. 2023
Dear Ginger thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

10/10 Excellent

JOAN YVETTE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Grateful for the stay we had a crash and we were able to get a room for he unplanned stay
Séjour de 1 nuit en septembre 2023
Réponse de General manager le 8 déc. 2023
Dear Joan, thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

6/10 Satisfaisant

April

Séjour de 2 nuits en novembre 2023
Réponse de General Manager le 8 déc. 2023
Dear April thank you for your survey! We would like to invite you to the comfort inn and suites again on your next adventure to Baton Rouge ! Thank you for choosing the comfort inn and suites

4/10 Médiocre

Katie

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly and helpful staff. Good breakfast. First room they put me in stank like a Super 8 smoker room and wasnt clean, the second was a little better but not much. Staff has to get ice from the ice machine for breakfast at 6am, so if you're on the first floor near the ice, dont count on sleeping in. Linens are clean, I think, but all of them had some stain on them. The couch in the room was also gross/stained. I wouldn't have paid more than $30/night to stay here. There is nothing within walking distance and I probably wouldn't recommend walking anywhere in the area anyway. It's not the nicest part of town.
Séjour de 3 nuits en novembre 2023
Réponse de General Manager le 4 déc. 2023
Dear Katie, We apologize for the poor stay that youve had. we have took this feedback and relayed to the team. we would like to invite you to our hotel for your next adventure to baton rouge . Thank you for choosing the comfort inn and suite

6/10 Satisfaisant

Raychelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 4 déc. 2023
Dear Raychelle, We apologize for the poor stay that youve had. we have took this feedback and relayed to the team. we would like to invite you to our hotel for your next adventure to baton rouge . Thank you for choosing the comfort inn and suite