Intérieur

Avis sur Mantra Bathurst

3.5 out of 5
Mantra Bathurst
344 Stewart Street, Bathurst, NSW

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 63 avis sur 131." "
Note des voyageurs de 8 (Bien), d’après 40 avis sur 131." "
Note des voyageurs de 6 (Satisfaisant), d’après 17 avis sur 131." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 131." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 131." "

9,0/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

bernard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very comfortable with great beds and pillows.
Séjour de 1 nuit en mai 2024

10/10 Excellent

andrew

Les points forts : Propreté et équipements
Clean rooms Nice property Very convenient location
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jason

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was very comfortable, short drive to shops and restaurants.
Séjour de 1 nuit en avril 2024
Réponse de Kim and the Mantra team le 17 avr. 2024
Hi Jason,Thank you for taking the time to provide a review, it is greatly appreciated. We do hope to see you again soon

6/10 Satisfaisant

Bill

Les points forts : Propreté
The people in next room started to make noise from 4am
Séjour de 1 nuit en mars 2024
Réponse de Kim and the Mantra team le 31 mars 2024
Thank you for your review. I apologise for the noise that your neighbours made so early in the morning.

8/10 Bien

Cameron

Les points forts : Propreté et équipements
Clean and recently renovated, though somewhat out of the way. Beware minibar, non-premium water that was free elsewhere was charged for.
Réponse de Kim and The Mantra Bathurst team le 30 mars 2024
HI Cameron,Thank you for taking the time to review the property. The property is actually only 1 km from the centre of the CBD. The rooms have minibar price lists in them and water is listed on these. The waters that we have in our mini bar comply with Accor's sustainability compliance of not being a single use plastic, these are biocane bottles. However water is provided complimentary for Accor Gold level loyalty members and higher.We hope you have an enjoyable long weekend and Easter

8/10 Bien

Bradney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed my stay
Séjour de 2 nuits en février 2024
Réponse de Kim and the Mantra team le 1 mars 2024
Hi BradneyThank you for the great score, I hope that you enjoyed your visit to Bathurst and your stay with us

8/10 Bien

Devin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean room, good food at the restaurant, little bit noisy, was in a room near the road.
Séjour de 1 nuit en février 2024
Réponse de Kim and the Mantra team le 9 févr. 2024
Hi Devin,Thank you for taking the time to provide a review on the property, we appreciate it. We do hope to see you again

10/10 Excellent

Carlo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en février 2024
Réponse de Kim and the Mantra team le 9 févr. 2024
Hi Carlo,Thank you for the great score. We hope to see you again when you next travel to Bathurst

4/10 Médiocre

William

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Glass half empty
Out of courtesy, it would have been nice if you advise your guests that they cannot use the restaurant or bar due to functions. When booking a hotel, we look at all your photos and base our decisions on where to book based on your facilities, pics and hotel descriptions. Apart from this, the hotel is very nice albeit I had to see parts of it from other side of closed glass doors.
Séjour de 1 nuit en janvier 2024
Réponse de Kim and The Mantra Bathurst team le 26 janv. 2024
Hi WilliamThank you for your comments regarding your stay with us. I apologise that you did not receive a call prior to the date of your checkin as the team did make attempts to contact all of our incoming guests to advise of the Restaurant being closed for a private event. These kinds of one off events do not occur very often at the property and it was unfortunate that it corresponded with your stay with us.

8/10 Bien

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best selection of gluten free at the breakfast buffet I have ever seen. Renovated. Nice central location. Restaurant on site and buffet / cooked breakfast.
Séjour de 1 nuit en janvier 2024
Réponse de Kim and the Mantra team le 25 janv. 2024
HI Robert,Thank you for your great comments on the breakfast and the property. We have had a lot of requests for Dietary options so we have tried to cover a lot of bases with our offering.

10/10 Excellent

Marjan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very pleasant staff
Séjour de 6 nuits en janvier 2024
Réponse de Kim and the Mantra team le 13 janv. 2024
Hi Marjan,Thank you for taking the time to provide a review and a lovely comment on the team. I will pass this on to them.We hope to see you again

10/10 Excellent

D

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Kim and the Mantra team le 13 janv. 2024
Hi D,Thanks for the great score!!

2/10 Horrible

Robert

Séjour de 1 nuit en décembre 2023
Réponse de Kim and The Mantra Bathurst team le 13 déc. 2023
Thank you for the score. It would have been a bit helpful to know why such a score was given. If you encountered issues, we could have addressed these for you. I don't recall you mentioning any problems or that you were unhappy when you checked out. Have a great Christmas

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Kim and the Mantra team le 13 nov. 2023
Thanks for the great score

10/10 Excellent

Parminder

Les points forts : Propreté et personnel et service
Awesome
Séjour de 1 nuit en novembre 2023
Réponse de Kim and The Mantra Bathurst team le 8 nov. 2023
Hi Parminder,Thank you for the great score. We hope to see you again

10/10 Excellent

David

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Kim and The Mantra Bathurst team le 27 oct. 2023
Hi David,thank you for taking the time to score the property. We hope to see you again

8/10 Bien

John

Séjour de 1 nuit en octobre 2023
Réponse de Kim and the Mantra team le 13 nov. 2023
Hi John,Thanks for the great score. We look forward to seeing you when you are next in Bathurst

4/10 Médiocre

James

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Kim and The Mantra Bathurst team le 27 oct. 2023
HI James,Its a shame that you gave such a low score with no comments. Its very hard to fix or address concerns if we do not know what they are.

8/10 Bien

Jacqueline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Kim and The Mantra Bathurst team le 27 oct. 2023
Thanks Jacqueline for the great score. We look forward to seeing you again

10/10 Excellent

Qaisar

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean and well maintained
Séjour de 1 nuit en octobre 2023
Réponse de Kim and The Mantra Bathurst team le 21 oct. 2023
Hi Qaisar,Thank you for taking the time to provide your review on the property, it is greatly appreciated. We do hope to see you again in the near future

8/10 Bien

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the town. Easy parking. Quiet room.
Séjour de 1 nuit en octobre 2023
Réponse de Kim and The Mantra Bathurst team le 21 oct. 2023
Hi Donna, Thank you for your comments, we appreciate you taking the time. We look forward to seeing you again when you next travel to Bathurst

8/10 Bien

Sanjeev, Auckland

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel was clean, neat & tidy. But quite smaller than other Mantra hotels , its a bit pricey for what it is.
Séjour de 2 nuits en septembre 2023
Réponse de Kim and The Mantra Bathurst team le 10 oct. 2023
Hi Sanjeev,Thank you for your review of the property. As you can understand not all properties are the same. Our property is an existing property that was built quite a few years ago, in its lifespan it has been under several banners. We actually have 50 rooms at our property so not really a small property. I also note that you stayed on the long weekend and rates will always be reflective of this.

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Kim and The Mantra Bathurst team le 10 oct. 2023
Hi Ian,Thanks so much for the awesome score :) We look forward to seeing you when you are next in Bathurst

2/10 Horrible

Thomas

Tried asking to add my Accor membership number as gold member which gives you points/benefits. Was told can not and then the receptionist made several excuses why I couldn’t- then on check out she threatened me with a late check out fee even though I asked for one with the membership. Mainly booked this in order to enjoy the compliments with the gold membership I’ve earned, but when bringing it up here was treated worse.
Séjour de 1 nuit en septembre 2023
Réponse de Kim and The Mantra Bathurst team le 29 sept. 2023
Hi Thomas,Thank you for taking the time to provide your feedback. As you have booked through a third party site, you do not qualify for points or the benefits associated with your Accor Membership. For you to receive these benefits (points, soft benefits, early /late checkout) you must book through the eligible methods either through our website, the all.accor app or direct with the property. The team did not provide excuses but the correct information in regards to you being able to earn points. All of this information is available to you through the terms and conditions of the membership. I apologise that you felt you were unjustly treated but they were follow procedures and please remember to book your stays the correct way to take advantage of your membership

10/10 Excellent

Guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel has been nicely refurbished, the rooms are comfy and very modern and clean. The staff were friendly and helpful
Séjour de 1 nuit en septembre 2023
Réponse de Kim and The Mantra Bathurst team le 29 sept. 2023
Hi Guy,Thank you for the great comments, we appreciate them greatly. I will pass this onto our team and we hope to see you again

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and quiet, in a convenient location. The rooms and bathroom facilities were generous and well maintained. My wife and I travel throughout NSW a lot and our recent stay at the Mantra Bathurst was very pleasing.
Séjour de 1 nuit en septembre 2023
Réponse de Kim and The Mantra Bathurst team le 24 sept. 2023
Hi John,Thank you for the lovely review, I will pass this onto our team. We look forward to seeing you when your next in Bathurst

6/10 Satisfaisant

Catherine

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Kim and The Mantra Bathurst team le 24 sept. 2023
Hi Catherine,Thank you for taking the time to score the property, we hope to see you again

10/10 Excellent

Philip

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 1 nuit en septembre 2023
Réponse de Kim and The Mantra Bathurst team le 19 sept. 2023
Hi Philip,Thank you for taking the time to comment and score the property, both are greatly appreciated. We look forward to seeing you when you are next in Bathurst

10/10 Excellent

Jose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en septembre 2023
Réponse de Kim and The Mantra Bathurst team le 19 sept. 2023
Hi Jose,Thank you for the comments and score. We appreciate you taking the time to do both. We hope to see you again

10/10 Excellent

Cassandra

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was only an overnight stop on our way home travelling. The room was very clean, comfortable and spacious for 2 A 2 C. The staff were very friendly and helpful.
Séjour de 1 nuit en septembre 2023
Réponse de Kim and The Mantra Bathurst team le 10 sept. 2023
HI Cassandra,Thank you for choosing to stay with us and for your great review. I will pass your feedback onto our team. We look forward to seeing you again when your next in Bathurst

10/10 Excellent

Daphne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Kim and The Mantra Bathurst team le 9 sept. 2023
Hi Daphne,Thank you for taking the time to score the property. We greatly appreciate the high score. We do hope to see you again when your next visiting Bathurst

10/10 Excellent

NICK

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall very comfortable
Séjour de 2 nuits en septembre 2023
Réponse de Kim and The Mantra Bathurst team le 3 sept. 2023
HI Nick,Thank you for the great score and comments. We look forward to seeing you again when you next visit Bathurst.

6/10 Satisfaisant

Salim

Voyage d’affaires
Les points forts : Équipements
no microwave or toaster
Séjour de 1 nuit en août 2023
Réponse de Kim and The Mantra Bathurst team le 3 sept. 2023
Hi Salim,Microwaves and toasters are available by request. If you required one of these and had of asked Reception, they would have happily accommodated.

8/10 Bien

Nikki

Séjour de 1 nuit en août 2023
Réponse de Kim and The Mantra Bathurst team le 24 sept. 2023
HI Nikki,Thank you for taking the time to score the property, we do hope to see you again when you next travel to Bathurst

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mantra Bathurst
Seems to have been recently renovated so was in as new condition. Was known as the James Cook International in the past. Even though the highways are out front it was reasonably quiet, we had a great overnight stay.
Séjour de 1 nuit en août 2023
Réponse de Kim and The Mantra Bathurst team le 3 sept. 2023
Hi Steve,Thank you for taking the time to provide your comments on the property, we appreciate it. We hope to see you again.

10/10 Excellent

Lynne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great clean and comfortable room. Fantastic dining options in a beautiful dining room.
Séjour de 2 nuits en août 2023
Réponse de Kim and The Mantra Bathurst team le 3 sept. 2023
Hi Lynne,Thank you for the great review, I will pass this onto our team. How great are the views! We look forward to seeing you when your next in Bathurst

6/10 Satisfaisant

Nicole

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Kim and The Mantra Bathurst team le 24 août 2023
HI Nicole,Thank you for taking the time to provide a score for the property

8/10 Bien

Nicole

Séjour de 1 nuit en août 2023
Réponse de Kim and The Mantra Bathurst team le 16 août 2023
Hi Nicole,Thank you for taking the time to provide a score for the property.

10/10 Excellent

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were friendly and helpful. Rooms were so clean. Restaurant had a great atmosphere and food was awesome. Thank you Kim, Tahne & Lisa for looking after us so well. Very happy would highly recommend.
Séjour de 2 nuits en août 2023
Réponse de Kim and The Mantra Bathurst team le 12 août 2023
Hi Wendy,Thank you so very much for your lovely comments, I will pass this onto both Tahnie and Lisa. We look forward to seeing you again when you next travel o Bathurst

8/10 Bien

Janis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
It was not overpriced,the room was very clean,quiet & comfortable & the bathroom was fresh& inviting.We would have preferred to be on the northern side,no sunshine& outlook was quite dismal.The white curtain in this room has a large tear in it & needs replacing.
Séjour de 3 nuits en août 2023
Réponse de Kim and the Mantra Bathurst Team le 8 août 2023
Hi Janis,Thank you for your comments. For any future stays with us please note a request to be allocated a room on the northern side. We are currently in the process of quoting for some of the curtains to be replaced. We hopefully see you again

10/10 Excellent

Noelene

Les points forts : Propreté et personnel et service
Location
Séjour de 3 nuits en juillet 2023
Réponse de Kim and the Mantra Bathurst Team le 22 juil. 2023
Hi Noelene,Thank you for the great score, we appreciate it. We hope to see you again

8/10 Bien

Kelle

Séjour de 2 nuits en juillet 2023
Réponse de Kim and the Mantra Bathurst Team le 9 juil. 2023
Hi Kellie,Thank you for you great score for the property. We hope to see you again when your next in Bathurst

10/10 Excellent

Tracey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were friendly and helpful
Séjour de 5 nuits en juin 2023
Réponse de Kim and the Mantra Bathurst Team le 30 juin 2023
Hi Tracey,Thank you for your review, we appreciate it. I will pass your comments on to our team. We look forward to seeing you again when your next in Bathurst

10/10 Excellent

Gary

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Staff, food, and room were excellent. Probably put it up to one of the best Mantras we have ever stayed out.
Séjour de 1 nuit en juin 2023
Réponse de Kim and the Mantra Bathurst Team le 30 juin 2023
Hi Gary,Thank you for your great comments. We do try our very best to make it memorable. We hope to see you again

8/10 Bien

Harshan

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Kim and the Mantra Bathurst Team le 30 juin 2023
Hi Harshan,Thanks for the great score, we hope to see you again soon

8/10 Bien

Corin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Kim and the Mantra Bathurst Team le 30 juin 2023
Hi Corin,Thank you for the great score. We look forward to you visiting us again when your next in Bathurst

10/10 Excellent

cherie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great clean room with reasonable pricing for mini bar.
Séjour de 1 nuit en juin 2023
Réponse de Kim and the Mantra Bathurst Team le 30 juin 2023
Hi Cherie,thank you for your review, I will pass your comments to our team. We hope to see you again

6/10 Satisfaisant

Michelle

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Room not serviced.
There are some great things about this hotel. I would recommend upgrading to a delux bath room - it was fabulous. Unfortunately our room was not serviced at all (an oversight by the cleaning staff) which was very disappointing.
Séjour de 2 nuits en juin 2023
Réponse de Kim and the Mantra Bathurst Team le 16 juin 2023
Hi Michelle,Thank you for taking the time to provide your feedback. I sincerely apologize for your room not being serviced, it was a miscommunication between the team. We hope to see you again when you next travel to Bathurst

6/10 Satisfaisant

David

Voyage d’affaires
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juin 2023
Réponse de Kim and the Mantra Bathurst Team le 10 juin 2023
Hi David,Thanks for the score

10/10 Excellent

Margot

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was lovely, clean and spacious. The staff were exceptionally friendly, helpful and great!
Séjour de 2 nuits en mai 2023
Réponse de Kim and the Mantra team le 28 mai 2023
HI Margot,Thank you for your review, we greatly appreciate your comments and I will pass this onto all of our team. We look forward to seeing you again when your next in Bathurst.