Avis sur Hotel Indigo Bath, an IHG Hotel
Hotel Indigo Bath, an IHG Hotel
2-8 South Parade, Bath, England
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,6/10
Personnel et service
9,2/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
6 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Hotel Indigo Bath Team le 23 déc. 2022
Dear Nathalie,Thank you for taking the time to review your recent stay. I am so pleased to see that you enjoyed your time with us and I will be sure to pass your feedback on to the team in The Elder also, who I'm sure will be thrilled. We hope to welcome you back to the hotel again soon. Kind Regards, Team Hotel Indigo Bath
10/10 Excellent
Marie-Josee
Voyage en couple
11 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie-Josee
Séjour de 1 nuit en septembre 2022
Réponse de Gerda le 12 sept. 2022
Dear Marie-Josee,Thank you for reviewing your visit at the Hotel Indigo Bath.We are proud to see that you have enjoyed your stay with us!Thank you for your kind feedback.Kind Regards,Team Hotel Indigo Bath
10/10 Excellent
Dave
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dave
Séjour de 3 nuits en mai 2024
10/10 Excellent
Mary
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 2 nuits en mai 2024
Réponse de Heidi le 23 mai 2024
Dear Mary,Thank you so much for taking the time to leave us a review! I'm so thrilled to hear that you enjoyed your stay with us in Bath. It's great to know that you liked our decor! At Hotel Indigo, we really pride ourselves on our unique and quirky style that makes each guests' stay memorable! It's important to us to embrace the culture and architecture of our beautiful city in each and every room.We would love to welcome you back to Bath in the future!Warm Regards,Heidi - Reception
10/10 Excellent
Nancy
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nancy
Séjour de 3 nuits en mai 2024
Réponse de Nic - Front of House Manager le 21 mai 2024
Thank you for such lovely comments, hope to welcome you again in the near future.
10/10 Excellent
nathan
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nathan
Séjour de 4 nuits en mars 2024
Réponse de Nic - Front of House Manager le 21 mai 2024
Thanks for your 5/5 score!
10/10 Excellent
Rebekah
Voyage en famille avec de jeunes enfants, Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rebekah
Séjour de 2 nuits en mai 2024
Réponse de Heidi le 23 mai 2024
Dear Rebekah,What a lovely review, thank you so much!It's great to hear that you enjoyed your stay with us in Bath and that you found the location worked well for you! I'm also thrilled to hear that you had a positive experience with our staff- we do pride ourselves on our friendly team, who do their best to make every guests' stay perfect.I will be sure to pass your compliments onto our Food and Beverage team- they will certainly appreciated such great feedback!We hope to welcome you back to our beautiful city again in the future!Warm Regards,Heidi - Reception
10/10 Excellent
Al
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Al
Séjour de 2 nuits en mai 2024
Réponse de Nic - Front of House Manager le 21 mai 2024
Thank you for your lovely comments following your recent visit to us here at Hotel Indigo Bath. I am delighted your time with us was so enjoyable and hope to welcome you again in the near future.
10/10 Excellent
Dean
13 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Dean
Séjour de 1 nuit en mai 2024
Réponse de Nic - Front of House Manager le 21 mai 2024
Thanks for your 5/5 score!
10/10 Excellent
Martin
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Martin
Séjour de 2 nuits en mai 2024
Réponse de Zak le 14 mai 2024
Thank you for sharing your review with us. We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
2/10 Horrible
Mert
Voyage en couple
7 mai 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Mert
Séjour de 2 nuits en mai 2024
Réponse de Front of House Team le 14 mai 2024
Hi Mert,Thanks for your feedback and we will certainly take your comments on board. Apologies on this occasion your stay did not match our typical high guest experience.
10/10 Excellent
Janine, Thornton
Voyage en groupe
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janine
Séjour de 1 nuit en mai 2024
Réponse de Zak le 11 mai 2024
Dear JanineYour feedback is greatly appreciated. We're thrilled to know that you found your room comfortable, enjoyed the shower and tub, and savored our breakfast options. Thank you for awarding us a perfect score! We hope to have the opportunity to welcome you back for another outstanding stay soon.
10/10 Excellent
Rosemary
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rosemary
Séjour de 3 nuits en mai 2024
Réponse de Front of House Team le 14 mai 2024
Thanks for your kind 5/5 review, your comments is very much appreciated by us all.
6/10 Satisfaisant
Paul
Voyage en couple
6 mai 2024
Les points forts : Propreté et équipements
Paul
Séjour de 1 nuit en avril 2024
Réponse de Front of House Team le 14 mai 2024
Hi Paul,Apologies if you experienced any external noise, we are unsure of what noise you did experience, but this is not the experience we would want for you.
10/10 Excellent
Erica
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erica
Séjour de 2 nuits en avril 2024
Réponse de Nic - Front of House Manager le 3 mai 2024
Thank you very much for your lovely comments!Hope to welcome you again in the near future.
10/10 Excellent
David
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 4 nuits en avril 2024
Réponse de Zak le 25 avr. 2024
Thank you for your perfect rating! We're thrilled to hear that you had such a positive experience overall. If you have any further feedback or if there's anything else we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future!
10/10 Excellent
Steven
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en avril 2024
Réponse de Zak le 24 avr. 2024
Thank you for your perfect rating! We're thrilled to hear that you had such a positive experience overall. If you have any further feedback or if there's anything else we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future!
10/10 Excellent
bob
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
bob
Séjour de 1 nuit en avril 2024
Réponse de Zak le 23 avr. 2024
Thank you for your fantastic review! We're delighted to hear that you had a great experience during your stay. It's wonderful to know that you appreciated the character of the hotel and its rooms, as well as the location, friendly staff, gym and the Elder restaurant. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.
10/10 Excellent
Karen, Stillwater
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 2 nuits en avril 2024
Réponse de Zak le 21 avr. 2024
Dear Karen, Thank you for your feedback! We're overjoyed to hear that you had a fabulous experience during your stay. If you have any further comments or if there's anything we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back soon!
6/10 Satisfaisant
Alene
Voyage en famille
5 avr. 2024
Les points forts : Propreté et équipements
Alene
Séjour de 2 nuits en avril 2024
Réponse de Nic - Front of House Manager le 13 avr. 2024
Thank you for sharing your comments following your recent visit to us, we have made a note of your comments and will ensure next time we allocate you a room that better meets your preferences.
10/10 Excellent
shana
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shana
Séjour de 4 nuits en mars 2024
Réponse de Nic - Front of House Manager le 13 avr. 2024
Thank you for your high score following your recent visit to us, hope to welcome you again soon!
10/10 Excellent
Kimberly
Voyage en famille
26 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kimberly
Séjour de 2 nuits en mars 2024
Réponse de Nic - Front of House Manager le 31 mars 2024
Thank you for your high score, it is very much appreciated and we are pleased your time with us was enjoyable! Hope to welcome you again in the near future.
10/10 Excellent
Lise
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lise
Séjour de 4 nuits en mars 2024
Réponse de Nic - Front of House Manager le 31 mars 2024
Thank you for your high score, it is very much appreciated and we are pleased your time with us was enjoyable! Hope to welcome you again in the near future.
10/10 Excellent
Dave
Voyage en couple
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dave
Séjour de 2 nuits en mars 2024
Réponse de Nic - Front of House Manager le 31 mars 2024
Thank you for your high score, it is very much appreciated and we are pleased your time with us was enjoyable! Hope to welcome you again in the near future.
10/10 Excellent
Charles
16 mars 2024
Charles
Séjour de 1 nuit en mars 2024
Réponse de Nic - Front of House Manager le 13 avr. 2024
Thanks for your 10/10 score, we appreciate it thank you!
10/10 Excellent
Elaine
Voyage en groupe
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elaine
Séjour de 1 nuit en mars 2024
Réponse de Hotel Indigo Bath le 5 mars 2024
Thank you for your lovely review!Hope to welcome you again in the near future.
6/10 Satisfaisant
Gillian
Voyage en groupe
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gillian
Séjour de 3 nuits en février 2024
Réponse de Herbie Johnson | Guest Relations Manager le 26 févr. 2024
Dear Gillian, Thank you for staying with us at Hotel Indigo Bath and for taking the time to provide your feedback. I'm sorry to see we did not offer you the full 10/10 experience we would like to see, any further feedback is always appreciated as we always strive to improve. We hope to welcome you again soon. Warm regards,
10/10 Excellent
marco
21 févr. 2024
marco
Séjour de 3 nuits en février 2024
Réponse de Herbie Johnson | Guest Relations Manager le 22 févr. 2024
Dear Marco, Thank you for staying with us and for taking the time to provide your feedback. It's wonderful to see you had such a lovely stay, we hope to have the pleasure of welcoming you again soon! Warm regards,
10/10 Excellent
Simon
20 févr. 2024
Simon
Séjour de 2 nuits en février 2024
Réponse de Herbie Johnson | Guest Relations Manager le 22 févr. 2024
Dear Simon,Thank you for staying with us and for taking the time to provide your feedback. It's wonderful to see you had such a lovely stay, we hope to have the pleasure of welcoming you again soon! Warm regards,
10/10 Excellent
James
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
James
Séjour de 3 nuits en février 2024
Réponse de Herbie Johnson | Guest Relations Manager le 22 févr. 2024
Dear James,Thank you for staying with us and for taking the time to provide your feedback. It's wonderful to see you had such a lovely stay, we hope to have the pleasure of welcoming you again soon! Warm regards,
10/10 Excellent
Jessica
Voyage en couple
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en février 2024
Réponse de Tiffany - Reception Manager le 19 févr. 2024
Hello Jessica, Fantastic to see that you have experience our attentive staff and found our property beautiful. The Locations is indeed perfect for shopping. If you have any further feedback you would like to share please email us at : Guestrelations@bath.hotelindigo.com . We hope that you have enjoyed your stay and hope to see you back again very soon. Warmest wishes,
10/10 Excellent
Rachel
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rachel
Séjour de 2 nuits en février 2024
Réponse de Herbie Johnson | Guest Relations Manager le 21 févr. 2024
Dear Rachel, Thank you for staying with us and for taking the time to provide your lovely feedback. I am delighted to see you enjoyed your stay and we hope to welcome you back soon. Warm regards,
6/10 Satisfaisant
Andrew
Voyage en couple
18 févr. 2024
Andrew
Séjour de 2 nuits en février 2024
Réponse de Tiffany - Reception Manager le 19 févr. 2024
Dear Andrew, Thank you for your feedback. I am happy to hear that you have found our location good. If there is any further feedback you wish to share with us regarding your stay, please feel free to Email us at: Guestrelations@bath.hotelindigo.com . We would be delighted to hear from you so that we can improve and have the opportunity to show you the True Indigo Hotel Bath hospitality. Wishing you a lovely week. Warmest wishes, Tiffany
10/10 Excellent
Maria
Voyage en famille
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maria
Séjour de 2 nuits en février 2024
Réponse de Herbie Johnson | Guest Relations Manager le 18 févr. 2024
Dear Maria, Thank you for your delightful review! We're thrilled to hear that you found our hotel a relaxing place to stay, enjoyed the beautiful room, and appreciated the helpful and friendly staff. It's great to know that our location was convenient for your arrival by train.We hope to welcome you back for another relaxing experience in the future.Best regards,
10/10 Excellent
Steve
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en février 2024
Réponse de Tiffany - Reception Manager le 19 févr. 2024
Hello Steve, I am delighted to see that you have enjoyed you stay with us. If you have any further feedback you would like to share please email us at : Guestrelations@bath.hotelindigo.com. We look forward to hearing from you. Warmest wishes
10/10 Excellent
Sean
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sean
Séjour de 1 nuit en février 2024
Réponse de Herbie Johnson | Guest Relations Manager le 16 févr. 2024
Dear Sean, Thank you for staying with us and for taking the time to provide your lovely rating. We hope to have the pleasure of welcoming you again soon. Warm regards,
8/10 Bien
Jonathan
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jonathan
Séjour de 2 nuits en février 2024
Réponse de Herbie Johnson | Guest Relations Manager le 14 févr. 2024
Dear Jonathan, Thank you for staying with us and for taking the time to provide your feedback. I do hope you had a lovely stay and we look forward to the possibility of welcoming you back in the future. Warm regards,
10/10 Excellent
Dawn
10 févr. 2024
Dawn
Séjour de 1 nuit en février 2024
Réponse de Herbie Johnson | Guest Relations Manager le 12 févr. 2024
Dear Dawn, Thank you for staying with us and for taking the time to provide your lovely rating of the hotel, I hope you had a wonderful stay and we look forward to welcoming you for another great visit!Warm regards,
10/10 Excellent
Anthony
Voyage d’affaires
8 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anthony
Séjour de 1 nuit en janvier 2024
Réponse de Herbie Johnson | Guest Relations Manager le 12 févr. 2024
Dear Dawn, Thank you for staying with us and for taking the time to provide your lovely rating of the hotel, I hope you had a wonderful stay and we look forward to welcoming you for another great visit!Warm regards,
10/10 Excellent
Jeremy
8 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeremy
Séjour de 1 nuit en janvier 2024
Réponse de Herbie Johnson | Guest Relations Manager le 12 févr. 2024
Dear Jeremy, Thank you for staying with us and for taking the time to provide your lovely rating of the hotel, I hope you had a wonderful stay and we look forward to welcoming you for another great visit!Warm regards,
10/10 Excellent
Ethan
Voyage en groupe
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved it
Ethan
Séjour de 2 nuits en janvier 2024
Réponse de Herbie Johnson | Guest Relations Manager le 2 févr. 2024
Dear Ethan, Thank you for your wonderful feedback! We're delighted to hear you enjoyed our great location and the hotel overall. We can't wait to welcome you back on your next visit to Bath.Warm regards,
8/10 Bien
Paul
29 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Paul
Séjour de 1 nuit en janvier 2024
Réponse de Herbie Johnson | Guest Relations Manager le 30 janv. 2024
Dear Paul, Thank you for taking the time to provide your great feedback from your stay. We hope you had a lovely time and look forward to welcoming you again soon. Warm regards,
10/10 Excellent
Paul
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel in Bath
Paul
Séjour de 1 nuit en janvier 2024
Réponse de Herbie Johnson | Guest Relations Manager le 25 janv. 2024
Dear Paul, Thank you for your kind words! We're pleased you enjoyed your stay at our hotel and experienced the friendliness of our staff. We look forward to hosting you again soon.Warm regards,
10/10 Excellent
Teresa
20 janv. 2024
Teresa
Séjour de 1 nuit en janvier 2024
Réponse de Herbie Johnson | Guest Relations Manager le 25 janv. 2024
Dear Teresa, Thank you for taking the time to provide your lovely rating! I hope you had a wonderful stay and look forward to welcoming you back for an equally memorable experience. Warm Regards,
10/10 Excellent
Christopher
14 janv. 2024
Christopher
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Indigo Bath Team le 17 janv. 2024
Dear Christopher,Thank you so much for such a high score while reviewing your visit at the Hotel Indigo Bath! We are thrilled to see you have enjoyed your stay with us.We hope to welcome you back soon.Kind Wishes,
10/10 Excellent
Voyageur vérifié
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for a mini break
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Indigo Bath Team le 17 janv. 2024
Dear Guest,Thank you so much for taking the time to review your recent visit at The Hotel Indigo Bath!We are DELIGHTED to see such a high score of your visit.Kind Wishes,
10/10 Excellent
Laura
12 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Indigo Bath Team le 17 janv. 2024
Dear Laura,Thank you so much for taking the time to review your recent visit at the Hotel Indigo Bath. Our aim is to provide our guests with a memorable INDIGO experience and we are THRILLED to see that we have exceeded your expectations. We are proud to see that our friendly services made your stay with us even more special. A special mention to Alberto has been passed to him!Thank you for your kind feedback - we hope to welcome you back soon!Kind Wishes,
10/10 Excellent
Christian
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christian
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Indigo Bath Team le 17 janv. 2024
Dear Christian,Thank you so much for such a high score while reviewing your visit at the Hotel Indigo Bath! We are thrilled to see you have enjoyed your stay with us.We hope to welcome you back soon.Kind Wishes,
10/10 Excellent
Carolyn
Voyage en couple
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carolyn
Séjour de 3 nuits en décembre 2023
Réponse de Herbie Johnson | Guest Relations Manager le 7 janv. 2024
Dear Carolyn, Thank you for your kind words! We're delighted to hear that despite being part of a chain, our hotel still maintains the charm of a small inn. We appreciate your feedback and look forward to welcoming you back soon.Best regards,
10/10 Excellent
Stuart
19 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stuart
Séjour de 4 nuits en décembre 2023
Réponse de Herbie Johnson | Guest Relations Manager le 2 janv. 2024
Dear Stuart, Thank you for staying with us and for taking the time to provide your lovely feedback. It's wonderful to see you had a nice stay, if there is any additional feedback from your stay, we would love to hear! Warm regards,