Avis
9,2
Merveilleux
9,6/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en couple
23 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de Michelle le 27 sept. 2023
Thank you for taking the time to post a review, we were pleased to learn you enjoyed your stay.Kind regardsMichelle
8/10 Bien
Fred
2 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
Fred
Réponse de KT le 2 mai 2017
Dear Fred
Thank you for your kind words and recommendation following your stay here in Bath. We are delighted that our services were "perfect: quiet, clean, classy, with a very nice restaurant large rooms, good breakfast, very smiling and helpful staff.
" They have made our day,
best wishes
Keith Turnbull
10/10 Excellent
Voyageur vérifié
18 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Que du plaisir
Voyageur vérifié
8/10 Bien
laurence, paris
8 juil. 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel très bien,dans la verdure ,silencieux.
laurence
6/10 Satisfaisant
OLIVIER, NEUILLY
15 déc. 2014
Les points forts : Propreté
Les points faibles : Confort de la chambre
HOTEL POUR BRITANNIQUES
OLIVIER
10/10 Excellent
Samantha
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samantha
Séjour de 1 nuit en mars 2024
Réponse de Hotel Duty Manager le 4 avr. 2024
Dear Samantha,Thank you for taking the time to leave a review following your visit to us here at Bailbrook House.I am delighted to read that you enjoyed your time at the hotel. Our team is committed to ensuring all guests receive the best standards of service, I will certainly pass on your kind words to Lauren and I know that she will be thrilled to know she contributed to making your time with us such a positive experience.We hope to have the pleasure of welcoming you back again soon.Kind regardsSteve Hemsworth
10/10 Excellent
gurwinder
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
gurwinder
Séjour de 1 nuit en février 2024
Réponse de Melina le 28 févr. 2024
Dear Gurwinder,Thank you for your lovely feedback.We hope to have the pleasure to welcoming you back to Bailbrook House Hotel in the future. Kind regards, Melina
10/10 Excellent
Akwasi
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Akwasi
Séjour de 2 nuits en février 2024
Réponse de Melina le 28 févr. 2024
Dear Akwasi,Thank you for your lovely feedback.We hope to have the pleasure to welcoming you back to Bailbrook House Hotel in the future.Kind regards, Melina
10/10 Excellent
Mark
25 févr. 2024
Mark
Séjour de 1 nuit en février 2024
Réponse de Guest Services Manager le 25 mars 2024
Dear JoanneThank you for taking the time to post a 5 star rating following your recent stay at Bailbrook House. We look forward to welcoming you back to Hand Picked Hotels on another occasion. Best regards, Steve
10/10 Excellent
Carl
Voyage en couple
18 févr. 2024
Carl
Séjour de 1 nuit en février 2024
Réponse de Michelle le 21 févr. 2024
Dear CarlThank you for taking the time to post a review following your recent stay at Bailbrook House. It is lovely to read that you enjoyed your time at the hotel and in Bath. We look forward to welcoming you back to the hotel in the future.Kind regards Michelle
10/10 Excellent
Joanne
Voyage en famille
18 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joanne
Séjour de 1 nuit en décembre 2023
Réponse de CMA le 22 déc. 2023
Dear JoanneThank you for taking the time to post a 5 star rating following your recent stay at Bailbrook House. We look forward to welcoming you back to Hand Picked Hotels on another occasion. Best regards, Michelle
10/10 Excellent
Dan
Voyage en couple
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dan
Séjour de 1 nuit en décembre 2023
Réponse de CMA le 15 déc. 2023
Dear DanThank you for taking the time to post a review, we were pleased to read that you enjoyed your stay and found the bed to be so comfortable, we look forward to welcoming you back on another occasion.Kind regards, Michelle
10/10 Excellent
Arlene
Voyage en famille
5 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arlene
Séjour de 1 nuit en novembre 2023
Réponse de CMA le 8 déc. 2023
Dear ArleneThank you for taking the time to post a 5 star review rating following your recent stay at Bailbrook House, we were delighted to read you had an excellent dinner and look forward to welcoming you back to Hand Picked Hotels on another occasion. Kind regards, Michelle
10/10 Excellent
Andrew
4 déc. 2023
Andrew
Séjour de 1 nuit en décembre 2023
Réponse de CMA le 8 déc. 2023
Dear AndrewThank you for taking the time to post a 5 star review rating following your recent stay, we look forward to welcoming you back to Hand Picked Hotels on another occasion. Kind regards Michelle
10/10 Excellent
Helen
3 déc. 2023
Helen
Séjour de 1 nuit en décembre 2023
Réponse de CMA le 8 déc. 2023
Dear Helen Thank you for taking the time to post a 5 star rating, we look forward to welcoming you back to Hand Picked Hotels on another occasion. Kind regards Michelle
6/10 Satisfaisant
Gillian
Voyage en couple
26 nov. 2023
Les points forts : Propreté
Gillian
Séjour de 2 nuits en novembre 2023
Réponse de CMA le 1 déc. 2023
Dear Gillian, Thank you for taking the time to post a review following your recent visit to Bailbrook House and Bath. Please accept my apologies for the issues highlighted, these have been addressed. We look forward to welcoming you back to Hand Picked Hotels on another occasion. Kind regards, Michelle
10/10 Excellent
Pauline
Voyage en groupe, Voyage en couple
7 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pauline
Séjour de 2 nuits en novembre 2023
Réponse de CMA le 10 nov. 2023
Dear PaulineThank you for taking the time to post a 5 star review following your recent visit to Bailbrook House. We look forward to welcoming you back to the hotel when you next visit Bath.Kind regards, Michelle
10/10 Excellent
Sarah
Voyage en famille avec de jeunes enfants
27 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en octobre 2023
Réponse de CMA le 27 oct. 2023
Dear SarahThank you for taking the time to post your review, thank you for your kind comments, we were delighted to read you had such an enjoyable stay and look forward to welcoming you back to Hand Picked Hotels again.Kind regardsMichelle
10/10 Excellent
Andrew
Voyage d’affaires
26 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 2 nuits en octobre 2023
Réponse de CMA le 27 oct. 2023
Dear AndrewThank you for taking the time to post your review, we were delighted to read you had such an enjoyable stay and look forward to welcoming you back on another occasion.Kind regardsMichelle
10/10 Excellent
Graeme
Voyage en couple
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Graeme
Séjour de 3 nuits en octobre 2023
Réponse de CMA le 20 oct. 2023
Dear GraemeThank you for taking the time to post a review, we were delighted to read that overall you enjoyed your stay at Bailbrook House and look forward to welcoming you back to Hand Picked Hotels on another occasion. Kind regards, Michelle
10/10 Excellent
Colleen
Voyage en famille
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Colleen
Séjour de 1 nuit en octobre 2023
Réponse de CMA le 20 oct. 2023
Dear ColleenThank you for taking the time to post a review rating following your recent stay at Bailbrook House. We look forward to welcoming you back to Hand Picked Hotels on another occasion.Kind regards, Michelle
10/10 Excellent
John
Voyage en couple
9 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 7 nuits en septembre 2023
Réponse de Michelle le 12 sept. 2023
Dear GuestThank you for taking the time to post a review, following your recent stay at Bailbrook House Hotel. We were delighted to learn you had an excellent stay. I noted your suggestions with regards to the menu choices.We look forward to welcoming you back to Bailbrook House, when you next visit Bath.Kind regardsMichelle
10/10 Excellent
Susan
Voyage en famille
2 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Susan
Séjour de 3 nuits en août 2023
Réponse de Michelle le 7 sept. 2023
Dear SusanThank you for taking the time to post a positive rating review for Bailbrook House Hotel following you recent visit.We look forward to welcoming you back to Bailbrook House when you next visit Bath.Kind regardsMichelle
10/10 Excellent
Ria
14 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
Ria
Séjour de 1 nuit en août 2023
Réponse de Michelle le 7 sept. 2023
Dear RiaThank you for taking the time to post a positive review following your recent return visit to Bailbrook House Hotel. We were pleased to learn you had an enjoyable stay and look forward to welcoming you back on another occasion.Kind regards Michelle
10/10 Excellent
Tracey
30 juil. 2023
Tracey
Séjour de 2 nuits en juillet 2023
Réponse de Mehmet Kandemir le 1 août 2023
Dear Guest,Thank you for reviewing our hotel an awarding us the top work which is very much appreciated.We look forward to welcoming you back soon.Kind regards,Mehmet
8/10 Bien
Barbara
26 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Barbara
Séjour de 2 nuits en juillet 2023
Réponse de Mehmet Kandemir le 27 juil. 2023
Dear Guest,Thank you for your review.I am pleased to see that overall you had a good stay with us.We look forward to welcoming you back soon.Kind regards,Mehmet
6/10 Satisfaisant
Antonia
Voyage en couple
23 juil. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Antonia
Séjour de 1 nuit en juillet 2023
Réponse de Mehmet Kandemir le 27 juil. 2023
Dear Guest,Thank you very much indeed for sharing your experience and I am very sorry to hear we didn't quite meet your expectation on this occasion.Further to my email, your comments have been carefully noted and where necessary direct action has been taken to prevent repetition.Kind regards,Mehmet
10/10 Excellent
Christine
Voyage d’affaires
21 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing room and staff
Christine
Séjour de 1 nuit en juillet 2023
Réponse de Mehmet Kandemir le 27 juil. 2023
Dear Guest,Thank you very much for sharing your experience of Bailbrook House Hotel, following your stay. I am delighted to hear you had a great stay and that you would highly recommend us.We look forward to welcoming you back soon.Kind Regards,Mehmet
10/10 Excellent
Dennis
7 juil. 2023
Dennis
Séjour de 4 nuits en juillet 2023
Réponse de Mehmet Kandemir le 28 juil. 2023
Dear guest,Thank you very much indeed for awarding us the top mark. We look forward to welcoming you back soon.Kind Regards Mehmet
8/10 Bien
Stephen
8 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stephen
Séjour de 3 nuits en juin 2023
Réponse de Mehmet Kandemir le 9 juin 2023
Dear Stephen,Thank you for taking the time and trouble to post a review on Expedia. I really am sorry to hear of your disappointment with some aspect of your stay for which please accept my apologies. I have carefully noted your comments and rest assured will take direct action where necessary.On a positive note, I am delighted to hear you found staff friendly, and overall were satisfied with the hotel facilities.I hope we will have pleasure of welcoming you back to Bailbrook in the not too distant future.Kind regards,Mehmet Kandemir
10/10 Excellent
Rosmarie
1 juin 2023
Rosmarie
Séjour de 2 nuits en mai 2023
Réponse de Mehmet Kandemir le 4 juin 2023
Dear Guest,Thank you very much indeed for awarding Bailbrook House Hotel a top mark.We look forward to welcoming you back soon!Kind Regards,Mehmet
10/10 Excellent
James, Jupiter
Voyage en famille
20 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 4 nuits en mai 2023
Réponse de Mehmet Kandemir le 21 mai 2023
Dear James,Thank you so much for taking the time and trouble to share your experience on Expedia. I am really delighted to hear you were looked after incredibly well by my team. I will most certainly share your kind feedback with the team and thanked them for provide exceptional customer service. We look forward to welcoming you back soon.Kind Regards,Mehmet
10/10 Excellent
Edmund
15 mai 2023
Edmund
Séjour de 1 nuit en mai 2023
Réponse de Mehmet Kandemir le 18 mai 2023
Dear Guest,Thank you very much indeed for awarding us the top mark.I am delighted to see you had a great time at our hotel and we look forward to welcoming you back.Kind regards,Mehmet
10/10 Excellent
Reginald
19 avr. 2023
Reginald
Réponse de Mehmet Kandemir le 15 mai 2023
Dear Guest,Thank you so much for awarding 5/5 following your recent stay at Bailbrook House Hotel.We look forward to welcoming you back soon.Kind RegardsMehmet
10/10 Excellent
Wayne
8 mars 2023
Wayne
Séjour de 1 nuit en mars 2023
Réponse de Mehmet Kandemir le 16 mars 2023
Thank you for taking the time and trouble to review our hotel.I am delighted to hear you had a great stay with us and we look forward to welcoming you back soon.Kind Regards,Mehmet
10/10 Excellent
Deborah
12 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Deborah
Séjour de 1 nuit en décembre 2022
Réponse de Mehmet Kandemir le 19 déc. 2022
Dear Guest,Thank you for a great review.We look forward to welcoming you back soon.Kind regards Mehmet
6/10 Satisfaisant
Lucy
7 déc. 2022
Lucy
Séjour de 2 nuits en décembre 2022
Réponse de Mehmet Kandemir le 19 déc. 2022
Dear Guest,Thank you for your review.I am sorry to read we didn't quite meet your expectations, please accept my apologies for that. We hope to welcome you back to Bailbrook House soon. Kind regards Mehmet
10/10 Excellent
Jamal
29 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jamal
Séjour de 3 nuits en novembre 2022
Réponse de Mehmet Kandemir le 19 déc. 2022
Dear Guest,Thank you for a great score. I am delighted to hear you had a good stay with us.We look forward to welcoming you back soon.Kind Regards,Mehmet
10/10 Excellent
Elizabeth
6 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing start to 25th anniversary trip!
Elizabeth
Séjour de 2 nuits en août 2022
Réponse de Mehmet Kandemir le 12 oct. 2022
Deare Elizabet,Happy Anniversary! Thank you so much for your voter of confidence in Bailbroook House Hotel.We are looking forward to welcoming you back soon.Kind Regards Mehmet
8/10 Bien
RICHARD
19 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
RICHARD
Séjour de 2 nuits en septembre 2022
Réponse de Mehmet Kandemir le 4 oct. 2022
Dear Richard,Thank you for sharing your experience.I am delighted to hear you had a good stay with us.We hope to welcome you back to Bailbrook House soon.Kind Regards,Mehmet
8/10 Bien
Charles
Voyage en couple
19 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles
Séjour de 1 nuit en septembre 2022
Réponse de Mehmet Kandemir le 4 oct. 2022
Dear Charles,Thank you for you kind review. I am delighted to hear you enjoyed your stay with us.We are looking forward to welcoming you back to Bailbrook House soon.Kind Regards Mehmet
8/10 Bien
simmerjit
12 sept. 2022
simmerjit
Séjour de 2 nuits en septembre 2022
Réponse de Mehmet Kandemir le 4 oct. 2022
Dear Guest,Thank you for your review.I am pleased to see that overall you had a good stay with us.We are looking forward to welcoming you back to Bailbroook House soon. Kind Regards,Mehmet
10/10 Excellent
Nadine
11 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nadine
Séjour de 3 nuits en septembre 2022
Réponse de Mehmet Kandemir le 4 oct. 2022
Dear Nadine,Thank you for your review.I am pleased to hear you had a wonderful stay with us.We are looking forward to welcoming you back to Bailbroook House soon. Kind Regards,Mehmet
10/10 Excellent
Mike
25 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mike
Séjour de 3 nuits en août 2022
Réponse de Mehmet Kandemir le 4 oct. 2022
Dear Guest,Thank you for your review.I am pleased to see that overall you had a good stay with us.We are looking forward to welcoming you back to Bailbroook House soon. Kind Regards,Mehmet
10/10 Excellent
Lynda, Walton on Thames
23 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lynda
Séjour de 1 nuit en août 2022
Réponse de Mehmet Kandemir le 4 oct. 2022
Dear Lynda,Thank you for your review.I am pleased to see that overall you had a good stay with us.We are looking forward to welcoming you back to Bailbroook House soon. Kind Regards,Mehmet
10/10 Excellent
Ricky
Voyage en famille
1 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ricky
Séjour de 2 nuits en juillet 2022
Réponse de Mehmet Kandemir le 4 oct. 2022
Dear Guest,Thank you for your review.I am pleased to see that overall you had a good stay with us.We are looking forward to welcoming you back to Bailbroook House soon. Kind Regards,Mehmet
10/10 Excellent
Samantha
19 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Samantha
Séjour de 1 nuit en juillet 2022
Réponse de Mehmet Kandemir le 4 oct. 2022
Dear Guest,Thank you for your review.I am pleased to see that overall you had a good stay with us.We are looking forward to welcoming you back to Bailbroook House soon. Kind Regards,Mehmet
10/10 Excellent
peter
4 juil. 2022
An amazing gem
peter
Séjour de 1 nuit en juillet 2022
Réponse de Mehmet Kandemir le 4 oct. 2022
Dear Guest,Thank you for your review.I am pleased to see that overall you had a good stay with us.We are looking forward to welcoming you back to Bailbroook House soon. Kind Regards,Mehmet
10/10 Excellent
Amit
24 juin 2022
Amit
Séjour de 1 nuit en juin 2022
Réponse de Mehmet Kandemir le 4 oct. 2022
Dear Guest,Thank you for your review.I am pleased to see that overall you had a good stay with us.We are looking forward to welcoming you back to Bailbroook House soon. Kind Regards,Mehmet
10/10 Excellent
Tom
Voyage en couple
7 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tom
Séjour de 4 nuits en mai 2022
Réponse de Mehmet Kandemir le 4 oct. 2022
Dear Guest,Thank you for your review.I am pleased to see that overall you had a good stay with us.We are looking forward to welcoming you back to Bailbroook House soon. Kind Regards,Mehmet