Avis sur All-season forest hideaway with guest suite & boat slip - walk to lake & village
Avis
9,6
Exceptionnel
7,4/10
Propreté
Avis
12 juin 2023
Séjour de 4 nuits en juin 2023
Réponse de VrboOwner le 27 juin 2023
Thank you for taking the time to review your stay with us, Becca and we are glad to hear that you enjoyed your stay at our home. We deeply apologize for the unwanted critters you experienced during your stay. Our local staff did offer to professionally treat the home and when not able, attempted to provide many other avenues to rid the home from pests. We regret that these measures were not effective and that this detracted from your vacation experience. Our home has since been treated professionally by pest services. We have forwarded the issues to our local operations manager to avoid future complaints and we hope to host you for a more comfortable stay in the future.
10/10 Excellent
CHIN S., Sunnyvale
4 mars 2023
Les points forts : Propreté
Team Outing & Bonding
CHIN S.
Séjour de 3 nuits en février 2023
8/10 Bien
Eric O., Huntington Beach, CA
28 juin 2022
Solid Place
Eric O.
Séjour de 3 nuits en juin 2022
Réponse de VrboOwner le 20 juin 2023
Thank you for your review, Eric. We’re sorry to hear that the floors were in this condition upon your arrival - please know that this is not the regular standard for our properties! Sincere apologies for any missteps, as it is never our intention to disappoint. We hope to have the opportunity to better impress you in the future with a much more enjoyable stay!