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Avis sur Abbey House Hotel

4 out of 5
Abbey House Hotel
Abbey Road, Cumbria, Barrow-in-Furness, England

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 251 avis sur 337." "
Note des voyageurs de 8 (Bien), d’après 64 avis sur 337." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 337." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 337." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 337." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle batiment
Séjour de 1 nuit en décembre 2017

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed this weekend in room 113 - I have to say firstly what amazing staff! The bloke who cleaned my room helped me numerous times with locking myself out. He was so polite and nothing was too much trouble. Batman who is from Dubai , very friendly and polite and knowledgeable about his job. Had a very interesting conversation about champagne. Breakfast staff - from the gentleman who took me to my table from the the waitress & waiters . All very polite and helpful. The food was great with lots to offer and as I am a very fussy eater, there wasn’t anything I didn’t like. I have stayed here a few times over the years but not for a while and I have to say this was definitely my best experience and have booked again for a few weeks time. This will now be my place to say when I am back home visiting.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lorraine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

Anthony

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Staying during the colder months the Winter Suite certainly lived up to its name. The suite was large but the radiators were not sufficient to keep it warm, the saving grace was the the underfloor heating in the bathroom. The dining room of an evening was often chilly and one evening I had to sit with my jacket on. The hotel at midweek was not at capacity so not sure if this was the reason the heating was turned down or off and as I person who feels the cold it was not pleasant. Also being informed at 9.30pm the bar was closing as the staff were going home was not great, we were away on a short break with family.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Marcus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

David

Séjour de 1 nuit en février 2024

4/10 Médiocre

Danny

Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Imogen

Voyage d’affaires
Les points faibles : Propreté
Had high hopes having stayed several years ago. However, my bathroom wasn’t very clean, mould, dirty shower and missing tiles. The shower was stuck on hot and it was scalding. My room, nice but woke up to find 7 ladybird bugs flying about. Dinner I had to send my food back as it was seriously over cooked, in general the food was very disappointing very much style over substance and taste. Breakfast was terrible, my food was stone cold as was my colleagues but least we received ours, the other person in our party received porridge instead of a cooked breakfast and service was so slow we had to leave for the meeting meaning so he went without. Check out was very slow as only one person on desk doing check out and taking phones calls. Won’t be returning, at £150 for one night more was expected.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Kathryn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Jordanna

Séjour de 1 nuit en janvier 2024

8/10 Bien

Andrew

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great time. Lovely suite. Daughter loved the tv in the bed
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Graham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Kate

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly helpful staff in the bar, restaurant, reception and housekeeping. They made our stay very pleasant. Hotel was beautifully decorated and a joy to be there. Thank you…..Kate
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It’s brilliant. Great on every level.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Michael

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Loren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely beautiful!! All done out for Xmas. Wonderful room, fantastic staff & what a breakfast. Highly recommended.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Darren

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Stuart

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property and service
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Brilliant place to stay for the night, staff were very helpful
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Jonathan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A wonderful character hotel with immaculate rooms and beautiful grounds. Staff are so attentive and the bar restaurant is great place to spend an evening. Make sure you order breakfast and it is stunning!

8/10 Bien

Charys

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely modern rooms, very spacious and good bathroom facilities. Breakfast is nice, but if you didn’t want a full english there isn’t much choice in the buffet section. Only complaint is that the hotel hosts events (weddings etc) and don’t tell you there will be an event on with loud music until you have paid for a non refundable room!! We stayed last night, checked in and was told our room was right above the wedding reception, loud music till midnight, we may as well have been in the party we could hear everything word for word. Would definitely recommend ringing the hotel before you book to check there isn’t an event on the night you’re staying, if there is don’t expect much sleep till after midnight!
Séjour de 1 nuit en septembre 2023

8/10 Bien

Stewart

Séjour de 2 nuits en septembre 2023

2/10 Horrible

Charlie

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I would avoid.
I stayed at the abbey house many times in the past, but this particular visit was awful. The staff were incredibly rude, I was left, feeling humiliated. I will not ever stayed in this hotel again. Staff need to be trained in customer service, they certainly do not need to be trained and how they become aggressive with customers, and how they like to humiliate customers repeatedly within a public eating area. There is very little understanding from the members of staff and they try and justify their exceptionally poor attitudes. As I say, there are many hotels in this area and I will now be trying the different hotels as I’m sure the customer service will be much better than this ‘four-star’ hotel. It is such a shame, because I have had some very good experiences on different days within this hotel, but it appears that the staff have changed and not for the better.
Séjour de 2 nuits en septembre 2023

8/10 Bien

jitinder rai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Aimee

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was a bridesmaid here for my friends wedding on the 20/8/23, staff were so lovely, the venue was beautiful & the food was amazing, over all a lovely experience, thankyou.
Séjour de 1 nuit en août 2023

10/10 Excellent

Heike

Séjour de 1 nuit en août 2023

10/10 Excellent

Dona

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The property was beautiful and staff was friendly and accommodating. I would definitely be back there next time we visit the Lakes.
Séjour de 9 nuits en août 2023

10/10 Excellent

laura

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
gorgeous gardens to walk around. Feeling of serenity. Though there were many people booked in, it did not feel too busy. A perfect retreat. Ideal location for exploring other areas from.
Séjour de 3 nuits en août 2023

10/10 Excellent

Christopher

Séjour de 2 nuits en août 2023

10/10 Excellent

Simon

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en août 2023

10/10 Excellent

Lewis

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Robert

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short break
Lovely hotel with excellent, friendly staff.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Graham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

C

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Can't wait to come back here!
Absolutely loved this hotel from the minute we turned through the gates! Staff - friendly, cheerful and informative. Room - so comfortable and beautiful furnishings, even had a teapot! without asking for it. Bathroom- fabulous but husband would have liked a shaving mirror. Grounds - so beautiful and tranquil. food - excellent quality, service and choices. One of the best we've stayed at and totally lived up to our expectations - maybe even exceeded them!
Séjour de 3 nuits en juin 2023

10/10 Excellent

Michele, Broadbeach Waters

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A beautiful hotel with great staff beautiful grounds. Rooms are large and comfortable. Easy parking and a lift.
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Lawrence

Séjour de 1 nuit en mai 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AMAZING hotel
Amazing stay in a beautiful hotel with stunning grounds Bathroom was a little dusty in floor corners and the pillows a little hard but would definitely stay again and recommend to friends and family ( but would bring own pillows ) Staff were very pleasant and helpful Choice of breakfast was good with waiter service
Séjour de 2 nuits en avril 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel with gorgeous grounds
Corner of bathroom near radiator not cleaned otherwise no issues
Séjour de 2 nuits en avril 2023

10/10 Excellent

Stephen

Séjour de 1 nuit en avril 2023

10/10 Excellent

Andrew

Séjour de 1 nuit en avril 2023

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic stay, friendly helpful staff, food in restaurant was amazing, definitely staying again
Séjour de 1 nuit en mars 2023

10/10 Excellent

Antonia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed for 2 nights in the autumn suite, the room was beautiful and comfy. The staff were really helpful and friendly when we checked in the receptionist advised that there was going to be a party on the side of the hotel our original room was on so it was likely to be loud so they had moved us to the other side which was quieter, they asked if we would like to see our original room just incase we wanted to stay there but we were happy to be in the classic suite rather than the contempo suite which was a little upgrade! We visited Oscar’s bar and the staff were so helpful and friendly, highly recommended the passion fruit martini. We visited the beauty room and had an amazing body scrub and back massage and a full body hot stone massage by the lovely Maddie and felt so relaxed afterwards, we highly recommend booking in with her if you stay. Overall the grounds and the hotel were amazing and we would definitely come back again we had an amazing couple of days,
Séjour de 2 nuits en mars 2023

10/10 Excellent

Catherine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful old building which has been sympathetically turned into this lovely hotel. Spacious room, well appointed bathroom and nice grounds to explore. Staff were friendly and breakfast was excellent. Thank you.
Séjour de 1 nuit en mars 2023

10/10 Excellent

Mrs E J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb find - excellent hotel
From the minute we arrived to the minute we left we were looked after by amazing staff. The room (Autumn Suite) was fabulous and the bathroom was luxurious. Food was excellent - dinner and breakfast. Special thanks to Rob in the Restaurant who found us a table on Friday night despite being busy. Highly recommend thus hotel - we will definitely be back!
Séjour de 2 nuits en février 2023

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023

10/10 Excellent

JOHN

Séjour de 2 nuits en janvier 2023

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent in all aspects as usual
Séjour de 1 nuit en décembre 2022

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel - food was hit and miss though at breakfast.
Séjour de 1 nuit en novembre 2022