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Avis sur Serhs Carlit Boutique Hotel

3 out of 5
Serhs Carlit Boutique Hotel
Carrer de la Diputacio, 383, Barcelona

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 10 avis sur 28." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 28." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 28." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 28." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 28." "

9,4/10

Propreté

9,0/10

Personnel et service

7,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Laura

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Chambre spacieuse et sobre. Très bonne literie. Mauvaise insonorisation.
Séjour de 3 nuits en mai 2024
Réponse de Nahuel le 20 mai 2024
Chère madame,Tout d'abord, merci beaucoup d'avoir choisi le Serhs Carlit Boutique Hotel pour votre séjour à Barcelone. EstUn réel plaisir de lire que vous avez passé un excellent séjour parmi nous. Nous sommes heureux que vous vous sentiez à l'aise avec la chambre et la literie, par contre nous regrettons votre expérience avec les sons, ce sera sûrement mieux la prochaine fois.Merci encore pour votre visite et nous espérons vous accueillir à nouveau bientôt.Cordialement,NahuelService Clients Serhs Carlit Boutique Hôtel

8/10 Bien

Fabien

Séjour de 5 nuits en janvier 2024
Réponse de Diana le 15 févr. 2024
Apreciado Cliente,En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona y por tomarse el tiempo de escribirnos una reseña. Es un verdadero placer leer que ha tenido una estancia agradable con nosotros. Esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,DianaGuest relations Hotel Serhs Carlit

8/10 Bien

John

Voyage en couple
Comfortable rooms, great rain shower head, very small balcony over looking the street was nice.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Serhs Carlit Boutique. le 22 mai 2024
Dear guest:First of all, thank you very much for choosing the Hotel Serhs Carlit Boutique for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a true source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Valentin.Hotel Serhs Carlit Boutique.

8/10 Bien

Fabrizio

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en mai 2024

10/10 Excellent

Oumie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The walls are quite thin and is very easy to hear others in the other rooms
Séjour de 3 nuits en mai 2024
Réponse de Nahuel le 11 mai 2024
Dear GuestFirst of all, thank you very much for choosing the Serhs Carlit Boutique Hotel for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. We regret the noise issue, we will work on soundproofing the rooms. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,NahuelGuest relations Serhs Carlit Boutique Hotel

10/10 Excellent

Qiyan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are very nice. I checked in before 11 am although the normal check in time is 3pm. The room is very clean. Complementary breakfast was provided for the first day no matter you purchased or not.
Séjour de 1 nuit en mai 2024
Réponse de HOTEL SERHS CARLIT le 7 mai 2024
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a true source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,YamiletGuest relations Hotel Serhs Carlit

8/10 Bien

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I originally was staying at a hostel but decided to treat myself on my last day in Barcelona. I am very glad to have booked this hotel. Even though it was a short stay I enjoyed every moment of it. The staff were very friendly and helpful. Hotel is very clean and facilities are newer. The room & bathroom were spacious. The bed was large and comfortable. Some room amenities include slippers, body wash/shampoo, conditioner, complimentary glass mineral water bottle and a bottle of local wine. The next time I go to Barcelona I would definitely consider staying here.
Séjour de 1 nuit en avril 2024
Réponse de Nahuel le 4 mai 2024
Dear guest:First of all, thank you very much for choosing the Serhs Carlit Boutique Hotel for your stay in Barcelona. It is a true pleasure to read that you had an excellent stay with us, and that you were also able to enjoy our courtesies and facilities. Your words are a true source of motivation for our team. Thank you once again for your visit and we hope to welcome you soon.Sincerely,NahuelCustomer service Serhs Carlit Boutique Hotel

10/10 Excellent

Rosa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy buena atencion personal super amable y colaboradores, volveria.
Séjour de 1 nuit en avril 2024
Réponse de GRACIAS POR CONFIAR EN HOTEL SERHS CARLIT le 17 avr. 2024
Apreciada huesped:En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros y que la atención del personal ha sido de su agrado. Sus palabras son una auténtica fuente de motivación para nuestro equipo. Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,YamiletGuest relations Hotel Serhs Carlit

8/10 Bien

Henrica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay, rooms were great and staff very friendly. The only improvement is for breakfast. Around 9.00-9.30 the food was cold and clearly displayed for some time already.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Serhs Carlit le 25 mars 2024
Dear guest.First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had an nice stay with us. Your words are a true source of motivation for our team.We find it strange that the food is cold, since we have small plates that keep the food hot.Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Valentin.

8/10 Bien

Wilma

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Staff was not very friendly
Séjour de 4 nuits en février 2024
Réponse de Diana le 21 févr. 2024
Dear Guest,First of all, thank you very much for choosing Hotel Serhs Carlit for your stay in Barcelona and for taking the time to leave us this comment.It is very important for us to know the opinion of all our customers because it allows us to congratulate our teams when we receive good comments, and it also helps us to correct and improve our mistakes when the comments are not positive. We regret not having met your expectations, our goal has always been to give our customers the best experience.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Kind regards,Diana.Guest relations Hotel Serhs Carlit

6/10 Satisfaisant

Cal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location, clean, comfortable bed… however the construction sounds were constant from about 10am to 5pm, banging and drilling from seemingly the room next door and from above. I don’t like writing bad reviews but if was very unpleasant. The breakfast was good and the overall place is nice, but the noise was unacceptable for what I paid…
Séjour de 3 nuits en février 2024
Réponse de Diana le 17 févr. 2024
Dear Guest,First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona and for taking your time to write a review. We regret not having met your expectations regarding the noise. We are improving our facilities. We are happy to read that you liked the breakfast. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Diana.Guest relations Hotel Serhs Carlit.

8/10 Bien

Axel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Diana le 15 févr. 2024
Apreciado Cliente,En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia agradable con nosotros. Esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,DianaGuest relations Hotel Serhs Carlit

10/10 Excellent

Tracy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Iván Alfonsín le 28 déc. 2023
Dear Ms. Tracy:First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a true source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Iván AlfonsínGuest relations Hotel Serhs Carlit

8/10 Bien

AMANDA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Iván Alfonsín le 28 déc. 2023
Dear Ms. Amanda:First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had a wonderful stay with us. Your words are a true source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Iván AlfonsínGuest relations Hotel Serhs Carlit

10/10 Excellent

Larry

Voyage d’affaires
Séjour de 2 nuits en décembre 2023
Réponse de Diana le 23 déc. 2023
Apreciado cliente,En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Diana.Guest relations Hotel Serhs Carlit.

8/10 Bien

Laura

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place to stay
Réponse de Diana. le 15 févr. 2024
Dear Client,First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had a pleasant stay with us.We hope to welcome you again soon.Kind regards,DianaGuest relations Hotel Serhs Carlit

8/10 Bien

Samantha

Voyage en famille
Les points forts : Propreté
This hotel is good for a short stay in Barcelona. It’s within walking distance to some of the key sites and transport is easily accessible. The rooms were small but clean. The breakfast had a good variety but no hot food. Supermarket next door was very convenient however bars and restaurants you need to walk a distance to.
Séjour de 4 nuits en novembre 2023
Réponse de Iván Alfonsín le 7 déc. 2023
Dear Ms. Samantha:First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had a wonderful stay with us. Your words are a true source of motivation for our team. We are glad to hear that the services around our hotel, as well as the location to some transport and food sites around the area, were of your liking. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Iván AlfonsínGuest relations Hotel Serhs Carlit

10/10 Excellent

porfirio

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exelente ubicacion y buen servicio
Séjour de 9 nuits en novembre 2023
Réponse de Joan le 3 déc. 2023
Estimado Sr. Rodriguez,Gracias por su tiempo para dejar una reseña tan maravillosa. Nos encanta saber que toda su experiencia en nuestro hotel ha sido muy positiva.Esperamos verle nuevamente en su próxima visita.Muchas gracias y saludos cordiales,

10/10 Excellent

Diana, CHANDLER

Séjour de 3 nuits en novembre 2023
Réponse de Diana le 23 déc. 2023
Apreciada Cliente,En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona y por tomarse el tiempo de dejarnos una reseña. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Diana.Guest relations Hotel Serhs Carlit.

8/10 Bien

Maria

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Diana le 23 déc. 2023
Apreciada cliente, En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia agradable con nosotros. Esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,Diana.Guest relations Hotel Serhs Carlit.

8/10 Bien

Juan, Bogota

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Acogedor. Cómodo. Limpio. Buena ubicación
Séjour de 4 nuits en novembre 2023
Réponse de Tus palabras son una verdadera fuente de motivació le 18 nov. 2023
Estimado huésped, ante todo muchas gracias por elegir el Hotel Serhs Carlit para su estancia en Barcelona. Es un verdadero placer leer que tuvo una excelente estadía con nosotros. Tus palabras son una verdadera fuente de motivación para nuestro equipo. Gracias una vez más por su visita y esperamos darle la bienvenida pronto. Saludos cordiales, Albert Atención al huésped Hotel Serhs Carlit

10/10 Excellent

Robert, Hendersonville

Les points forts : Équipements
An excellent and quiet location. Very close to the Tetuan metro station (Girona station not much further). Lots of places to eat very close by. Staff was extremely friendly and helpful.
Séjour de 7 nuits en octobre 2023
Réponse de Diana le 29 oct. 2023
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Carlit for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us and that you liked the location and the staff. Your words are a true source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you back soon.Kind regards,Diana.Guest relations Hotel Serhs Carlit.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Buena opción
Hotel con excelente ubicación para conocer la ciudad de Barcelona (hay una estación de metro a 2 cuadras), el personal es muy amable y en todo momento están pendientes de las necesidades de los huéspedes. El único inconveniente fue el ruido, se alcanza a escuchar la conversación de las habitaciones vecinas.
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Serhs Carlit le 28 oct. 2023
Apreciado/da cliente/a:En primer lugar, muchas gracias por haber escogido el Hotel Serhs Carlit para su estancia en Barcelona. Es un verdadero placer leer que ha tenido una estancia excelente con nosotros. Sus palabras son una auténtica fuente de motivación para nuestro equipo. Gracias una vez más por su visita y esperamos poder darle la bienvenida de nuevo en breve.Reciba un cordial saludo,VictorGuest relations Hotel Serhs Carlitt