Avis
9,6
Exceptionnel
9,8/10
Propreté
9,6/10
Personnel et service
9,0/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
3 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Thank you le 4 août 2023
Cher Monsieur Bryan,Nous tenons tout d'abord à vous remercier d'avoir choisi notre hôtel pour votre séjour à Barcelone, ainsi que d'avoir pris le temps de partager votre expérience. Votre avis est très important pour nous.Nous sommes ravis de constater que vous avez apprécié notre établissement haut de gamme en plein cœur de Barcelone. Notre équipe s'efforce toujours de fournir un service ultra attentionné et de qualité 5 étoiles à nos clients, et nous sommes heureux que cela ait été le cas pour vous.Il semble que la vue sur la ville depuis les étages supérieurs ait contribué à rendre votre séjour encore plus agréable. Nous sommes fiers de pouvoir offrir à nos clients une perspective magnifique sur Barcelone et nous sommes ravis que vous ayez pu en profiter pleinement.Votre satisfaction est notre plus grande récompense, et nous espérons avoir l'opportunité de vous accueillir à nouveau dans un proche avenir. N'hésitez pas à nous contacter pour toute demande spéciale ou pour planifier votre prochain séjour.Nous vous souhaitons une excellente journée !Cordialement,Javier Montesinos ME Barcelona
10/10 Excellent
Frédéric
26 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Frédéric
Séjour de 4 nuits en mai 2023
Réponse de Thank you for your review le 27 mai 2023
Dear Frédéric,Thank you for your excellent 5-star review! We appreciate your kind feedback and are thrilled to hear that you had a wonderful experience at our hotel. It was a pleasure to have you as our guest, and we hope to welcome you back again in the future for another fantastic stay.Warm regards,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
gerard
27 janv. 2023
gerard
Séjour de 1 nuit en janvier 2023
Réponse de Muchas gracias Sr. Gerard le 2 févr. 2023
Muchas gracias Sr. Gerard por su puntuación, estamos encantados de que le haya gustado estar con nosotros. Esperamos tenerle de nuevo por aquí muy pronto. Un saludo cordial, Guest Service Line ME Barcelona
10/10 Excellent
Guillaume
30 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Guillaume
Séjour de 1 nuit en octobre 2022
Réponse de Cher Monsieur Guillaume le 5 nov. 2022
Merci beaucoup d'avoir partagé votre avis sur votre récent séjour avec nous. Toute l'équipe est heureuse que votre expérience chez nous se soit bien passée ! Nous nous réjouissons de vous revoir très bientôt afin que nous puissions continuer à vous faire plaisir dans votre nouvelle maison, Barcelone. Encore une fois, merci de nous avoir choisis, ce fut un plaisir ! Ligne de service client ME Barcelone
10/10 Excellent
Voyageur vérifié
28 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très beau séjour au Me Barcelona
Voyageur vérifié
Séjour de 3 nuits en août 2022
Réponse de Olimpia Cano Guest Service Line | ME Barcelona. le 28 août 2022
Cher Monsieur, Salutations de ME Barcelona ! Tout d'abord, je vous remercie d'avoir consacré une partie de votre temps précieux à écrire votre commentaire sur votre dernier séjour chez nous. Des commentaires comme les vôtres nous aident à répondre aux attentes de nos clients et à continuer à travailler avec la même attitude positive. Nous sommes vraiment reconnaissants d'avoir des clients comme vous. Nous nous réjouissons de vous revoir parmi nous. N'hésitez pas à nous contacter si vous avez besoin d'aide. Sincères salutations,
10/10 Excellent
marine
Voyage en couple
23 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
marine
Séjour de 4 nuits en août 2022
Réponse de Patricia Darceuil | Guest Services le 24 août 2022
Merci beaucoup pour votre gentil commentaire, nous sommes ravis que vous ayez apprécié votre séjour. Nous serons heureux de répondre à toutes vos attentes lors de votre prochaine visite.
10/10 Excellent
GHALIB
2 mars 2022
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
GHALIB
Séjour de 4 nuits en février 2022
Réponse de Mr. Ghalib le 3 mars 2022
Dear Mr. Ghalib,
Thank you so much for a such a lovely review!
At ME Barcelona, we aim to create unforgettable experiences for each of our guests.
We can't wait to see you on your next visit
Best wishes,
Celeste Bejarano
ME for You Agent | ME Barcelona
10/10 Excellent
Seth
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Seth
Séjour de 4 nuits en mai 2024
Réponse de Thank you for your feedback le 18 mai 2024
Dear Mr. Seth,Thank you for choosing ME Barcelona for your recent stay!We're thrilled to learn that you had an excellent experience and that our staff contributed to making your stay memorable. Your satisfaction is our priority, and we look forward to welcoming you back soon for another fantastic stay.Warm regards,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
Lynn, Fort Myers
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lynn
Séjour de 3 nuits en mai 2024
Réponse de AURA le 13 mai 2024
Dear Mrs. Lynn,Thank you for your feedback. We are happy that you enjoyed your stay.If you need something else do not hesitate to contacts us again.Best regards,Guest Service Line ME Barcelona
10/10 Excellent
Isaac, cliffside park
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Isaac
Séjour de 3 nuits en avril 2024
Réponse de Thank you very much le 6 mai 2024
Dear Mr. Issac, Thank you for your score, as a team we really appreciate your satisfacction. Hope to have you back soon.Kind regards, Patricia Darceuil Guest Service Line ME Barcelona
10/10 Excellent
Jack
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jack
Séjour de 2 nuits en avril 2024
Réponse de Thank you for your review le 25 avr. 2024
Dear Mr. Jack,Thank you for taking the time to share your feedback.We are delighted to learn that you had a very luxurious stay with us. Ensuring that our guests experience the utmost comfort and luxury is of paramount importance to us, and we are thrilled that we could meet your expectations in this regard.Your satisfaction is our ultimate goal, and we look forward to the opportunity to welcome you back for another exceptional stay with us. Should you require any assistance or have any further feedback to share, please feel free to reach out to us at any time.Thank you once again for choosing to stay with us.Warm regards,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
Priyanka
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Priyanka
Séjour de 3 nuits en avril 2024
Réponse de Thank you for your review le 23 avr. 2024
Dear Mrs. Priyanka,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our property to be perfect during your stay.We appreciate your recommendation to opt for the breakfast and indulge in our spa services. Your satisfaction is our priority, and we're thrilled that you enjoyed these aspects of your visit.It was a pleasure to have you as our guest, and we look forward to welcoming you back for another exceptional experience in the future.Warm regards,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
K
15 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
K
Séjour de 2 nuits en avril 2024
Réponse de AURA le 17 avr. 2024
Thank you for your feedback
10/10 Excellent
Ilya
20 mars 2024
Ilya
Séjour de 1 nuit en mars 2024
Réponse de Thank you for your review le 20 mars 2024
Dear Ms. Ilya,First of all, we would like to express our sincere gratitude for taking the time to share your kind review with us. We genuinely appreciate your gracious words and are pleased to hear that you enjoyed your stay. It brings us great pride to know that our staff contributed to making your experience welcoming.Furthermore, we are delighted that you found our hotel accommodating, and we hope we succeeded in making you feel at home.Warm regards,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
meredith
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
meredith
Séjour de 2 nuits en mars 2024
Réponse de Thank you for your review le 10 mars 2024
Dear Mrs. Meredith,Thank you for your recent review! We're delighted to hear that you enjoyed your stay at our hotel and found our modern, city-center location to your liking. Your kind words about our friendly and helpful staff mean a lot to us.We appreciate your choice to stay with us and look forward to welcoming you back soon. Should you need any assistance in the future, please feel free to reach out.Best regards,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
Ted
17 janv. 2024
Ted
Séjour de 2 nuits en janvier 2024
Réponse de ME Barcelona le 8 févr. 2024
Dear Mr. Ted,Thank you very much for sharing your marvelous review regarding your stay with us. The entire team is extremely happy that your experience with us has been very good! We are really looking forward to have you back soon in order to continue making you happy in your new home Barcelona. Once again, thank you for choosing us, it has been a pleasure! Guest Service Line ME Barcelona
10/10 Excellent
Annette
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annette
Séjour de 5 nuits en octobre 2023
Réponse de ME Barcelona le 8 févr. 2024
Dear Ms. Annette,Thank you very much for sharing your marvelous review regarding your stay with us. The entire team is extremely happy that your experience with us has been very good! We are really looking forward to have you back soon in order to continue making you happy in your new home Barcelona. Once again, thank you for choosing us, it has been a pleasure! Guest Service Line ME Barcelona
4/10 Médiocre
Antonieta
4 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Antonieta
Séjour de 3 nuits en décembre 2023
Réponse de Gracias por su reseña le 16 févr. 2024
Estimada Antonieta,Gracias por compartir con nosotros su opinión sobre nuestro hotel.Nos gustaría saber más sobre su experiencia y entender por qué su estancia no cumplió con sus expectativas. ¿Hay algo en particular que le gustaría destacar? Su retroalimentación es extremadamente valiosa para nosotros y nos ayudará a identificar áreas de mejora.Por favor, no dude en enviarnos cualquier comentario adicional o inquietud que tenga a meforyou.mebarcelona@melia.com. Estamos aquí para escuchar y tomar medidas para mejorar la calidad de nuestro servicio.Esperamos poder abordar sus preocupaciones y esperamos poder darle la bienvenida nuevamente en el futuro con una experiencia más satisfactoria.Atentamente,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
Mark
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mark
Séjour de 3 nuits en décembre 2023
Réponse de ME Barcelona le 8 févr. 2024
Dear Mr. Mark,Thank you very much for sharing your marvelous review regarding your stay with us. The entire team is extremely happy that your experience with us has been very good! We are really looking forward to have you back soon in order to continue making you happy in your new home Barcelona. Once again, thank you for choosing us, it has been a pleasure! Guest Service Line ME Barcelona
10/10 Excellent
ANGELA
Voyage d’affaires
4 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ANGELA
Séjour de 1 nuit en décembre 2023
Réponse de Thank you for your review le 6 déc. 2023
Dear Mrs. Angela,Thank you for taking the time to share your positive experience with us. Providing excellent service is our top priority, and we are thrilled to know that our team's efforts contributed to your overall satisfaction.If there are any specific aspects of your stay that stood out to you or any suggestions you may have for improvement, we would greatly appreciate your feedback. Your input helps us continue to provide the best possible experience for our guests.Once again, thank you for choosing to stay with us, and we look forward to the opportunity of hosting you again in the future.Best Regards,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
Nam
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nam
Séjour de 3 nuits en novembre 2023
Réponse de Thank you for your review le 6 déc. 2023
Dear Guest,Thank you for taking the time to share your positive experience with us. Providing excellent service is our top priority, and we are thrilled to know that our team's efforts contributed to your overall satisfaction. It's wonderful to hear that you are considering a return stay, and we would be honored to welcome you back for another enjoyable experience.If there are any specific aspects of your stay that stood out to you or any suggestions you may have for improvement, we would greatly appreciate your feedback. Your input helps us continue to provide the best possible experience for our guests.Once again, thank you for choosing to stay with us, and we look forward to the opportunity of hosting you again in the future.Best Regards,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
Lee
2 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lee
Séjour de 4 nuits en novembre 2023
Réponse de Thank you for your review le 6 déc. 2023
Dear Guest,Thank you for taking the time to share your positive experience with us. Providing excellent service is our top priority, and we are thrilled to know that our team's efforts contributed to your overall satisfaction.If there are any specific aspects of your stay that stood out to you or any suggestions you may have for improvement, we would greatly appreciate your feedback. Your input helps us continue to provide the best possible experience for our guests.Once again, thank you for choosing to stay with us, and we look forward to the opportunity of hosting you again in the future.Best Regards,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
Vidana
26 oct. 2023
Vidana
Séjour de 2 nuits en octobre 2023
Réponse de Thank you for your review le 28 oct. 2023
Dear Mrs. Vidana,Thank you very much for sharing your marvelous review regarding your stay with us. The entire team is extremely happy that your experience with us has been very good! We are really looking forward to have you back soon in order to continue making you happy in your new home Barcelona. Once again, thank you for choosing us, it has been a pleasure! Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
FERNANDO
26 oct. 2023
FERNANDO
Séjour de 4 nuits en octobre 2023
Réponse de Thank you for your review le 28 oct. 2023
Estimado Sr. Fernando,Muchas gracias por compartir su maravillosa reseña sobre su estancia con nosotros. ¡Todo el equipo está sumamente contento de que su experiencia con nosotros haya sido muy buena! Esperamos con ansias recibirlo de nuevo pronto para seguir haciendo que se sienta feliz en su nuevo hogar en Barcelona.Una vez más, gracias por elegirnos.¡Ha sido un placer!Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
Jennifer
13 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stunning, amazing
Jennifer
Séjour de 2 nuits en octobre 2023
Réponse de Thank you for your AMAZING review le 16 oct. 2023
Dear Mrs. Jennifer,We are absolutely thrilled to receive your AMAZING review!It brings us immense joy to know that your stay with us not only left you with wonderful memories of our beautiful city but also of our dedicated staff. Providing you with the true essence of ME is our primary objective, and it's heartwarming to hear that we succeeded in achieving this goal during your visit.We sincerely look forward to welcoming you back to your "home away from home" in the near future. Until then, may your travels be filled with adventure and excitement, and may you continue to radiate positivity and good vibes.Best regards,Alex XhoiGuest Service Line ME Barcelona
8/10 Bien
Nicholas, Melrose Park
Voyage en couple
5 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicholas
Séjour de 2 nuits en septembre 2023
Réponse de Thank you for your review le 6 oct. 2023
Dear Mr. Nicholas,Thank you for sharing your feedback following your recent stay with us. We appreciate your comments and are pleased to address your concern regarding the safety deposit box.The safety deposit box is discreetly located in one of the drawers at the entrance of each room. We apologize if this information was not readily apparent during your stay.Your safety and peace of mind are of utmost importance to us, and we aim to provide convenient and secure solutions for our guests' valuables. We hope this clarifies the availability of the safety deposit box in our rooms, and we appreciate your understanding.If you have any further questions or if there is anything else we can assist you with, please do not hesitate to contact us. We value your feedback and hope to have the opportunity to welcome you back in the future.Warm regards,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
Joseph
24 sept. 2023
Joseph
Séjour de 2 nuits en septembre 2023
Réponse de Thank you very much le 27 sept. 2023
Dear Mr. Joseph, Thank you for your excellent puntuation. We hope to see you very soon.!
10/10 Excellent
soyeon
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
soyeon
Séjour de 2 nuits en septembre 2023
Réponse de Thank you for your feedback le 19 sept. 2023
Dear guest,Thank you very much for sharing your marvelous review regarding your stay with us. The entire team is extremely happy that your experience with us has been very good! We are really looking forward to have you back soon in order to continue making you happy in your new home Barcelona. Once again, thank you for choosing us, it has been a pleasure! Guest Service Line ME Barcelona
10/10 Excellent
Pedro
17 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top!
Pedro
Séjour de 2 nuits en août 2023
Réponse de Thank you for your review le 17 sept. 2023
Dear Mr. Pedro,We are delighted to hear that you had an amazing experience with us! We appreciate you highlighting our excellent location, high cleanliness standards, and the elegance of our establishment.We look forward to welcoming you again soon for another memorable stay. If there is anything specific you would like to share or any service you would like to mention, please feel free to let us know. Your feedback is very important to us.Sincerely,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
Ariel
2 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ariel
Séjour de 1 nuit en septembre 2023
Réponse de Thank you for your feedback le 2 sept. 2023
Dear Ms. Ariel,Thank you very much for sharing your marvelous review regarding your stay with us. The entire team is extremely happy that your experience with us has been very good! We are really looking forward to have you back soon in order to continue making you happy in your new home Barcelona. Once again, thank you for choosing us, it has been a pleasure! Guest Service Line ME Barcelona
4/10 Médiocre
Simon, BROOKLYN
Voyage en famille
2 sept. 2023
Les points faibles : Propreté et personnel et service
Simon
Séjour de 3 nuits en août 2023
Réponse de Regarding your review le 2 sept. 2023
Dear Mr. Simon, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay at our hotel. Your satisfaction is of utmost importance to us, and we are truly sorry to hear that we did not meet your expectations.We value your input and would appreciate any specific details or suggestions you may have to help us improve our services and ensure a more enjoyable experience for our guests in the future. Please know that we take your comments seriously, and we are committed to making the necessary improvements to enhance the quality of our services. We hope that you will consider giving us another opportunity to exceed your expectations on your next visit.Kind regards, Patricia Darceuil Guest Service Line ME Barcelona
10/10 Excellent
Sara
31 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sara
Séjour de 3 nuits en août 2023
Réponse de Gracias por su feedback le 31 août 2023
Muchas gracias por compartir su maravillosa reseña sobre su reciente estadía con nosotros. ¡Todo el equipo está muy contento de que su experiencia con nosotros haya sido muy buena! Tenemos muchas ganas de tenerle de vuelta muy pronto para poder seguir haciéndole feliz en su nuevo hogar Barcelona. ¡Una vez más, gracias por elegirnos, ha sido un placer! Guest Service Line ME Barcelona
10/10 Excellent
Monica
Voyage en famille
29 août 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Monica
Séjour de 6 nuits en août 2023
Réponse de Dear Ms. Monica, le 30 août 2023
Thank you for sharing this positive experience!The entire team is happy that your stay with us has been good since we work together to make it happen and we enjoy it. We are looking forward to have you back soon in order to continue making you happy in your new home Barcelona. Once again, thank you for choosing us, it has been a pleasure! Kind regards. Patricia Darceuil Guest Service Line ME Barcelona
10/10 Excellent
Voyageur vérifié
27 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2023
Réponse de Thank you for your review le 27 août 2023
Dear Guest,Thank you very much for sharing with us your feedback on your last stay at ME Barcelona, it is our utmost priority to ensure that all our guests have a comfortable and enjoyable experience during their stay. We're glad to know that you found our service to your satisfaction.We hope to welcome you back in the future. If you have any further suggestions or feedback, please don't hesitate to reach out to us. Your input is invaluable in helping us maintain the high standards we aim for.Thank you again for choosing to stay with us. We look forward to serving you again.Warm regards,Alex XhoiGuest Service Line ME Barcelona
8/10 Bien
michal
Voyage en famille
25 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
michal
Séjour de 4 nuits en août 2023
Réponse de Thank you for your feedback le 26 août 2023
Thank you very much for sharing your review regarding your stay with us. The entire team is glad that your experience with us has been good, however, we apologize for the inconvenience and the impression you got from our restaurants, your comments are very important for us since it helps us to improve. We are looking forward to have you back soon in order to restore your trust in us. Once again, thank you for choosing us, it has been a pleasure! Kind regards,Guest Service Line ME Barcelona
10/10 Excellent
Voyageur vérifié
23 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 9 nuits en août 2023
Réponse de Thank you for your feedback le 23 août 2023
Dear guest,Thank you very much for sharing your marvelous review regarding your stay with us. The entire team is extremely happy that your experience with us has been very good! We are really looking forward to have you back soon in order to continue making you happy in your new home Barcelona. Once again, thank you for choosing us, it has been a pleasure! Guest Service Line ME Barcelona
10/10 Excellent
Rene
23 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rene
Séjour de 3 nuits en août 2023
Réponse de Thank you for your feedback le 26 août 2023
Dear Mr. Rene,Thank you very much for sharing your marvelous review regarding your stay with us. The entire team is extremely happy that your experience with us has been very good! We are really looking forward to have you back soon in order to continue making you happy in your new home Barcelona. Once again, thank you for choosing us, it has been a pleasure! Guest Service Line ME Barcelona
8/10 Bien
Joe
10 août 2023
Joe
Séjour de 3 nuits en août 2023
Réponse de Thank you for your feedback le 31 août 2023
Thank you very much for sharing your marvelous review regarding your stay with us. The entire team is extremely happy that your experience with us has been very good! We are really looking forward to have you back soon in order to continue making you happy in your new home Barcelona. Once again, thank you for choosing us, it has been a pleasure! Guest Service Line ME Barcelona
10/10 Excellent
Ross
Voyage en couple
3 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ross
Séjour de 3 nuits en juillet 2023
Réponse de Thank you for your review le 3 août 2023
Dear Ross,Thank you for your kind review! We're delighted to hear that you had a pleasant stay with us. We're glad you enjoyed the beautiful rooms, along with the breakfast. We appreciate your feedback about the rooftop pool area and will take it into consideration. We look forward to welcoming you back in the future. Safe travels and best regards,Alex Xhoi Guest Service Line ME Barcelona
10/10 Excellent
Dhonna
Voyage en famille
1 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dhonna
Séjour de 6 nuits en juillet 2023
Réponse de Thank you for your review le 2 août 2023
Dear Dhonna,Thank you for your wonderful review! We are thrilled to hear that you had a fantastic stay with us. Our prime location is indeed a highlight, making it convenient for guests like you to explore and enjoy the area. We take great pride in our friendly and attentive staff who strive to provide exceptional service, and it's heartening to know they made a positive impact on your experience.Maintaining clean and comfortable rooms is one of our top priorities, and we're delighted that you found them to be up to your satisfaction. We appreciate your kind words and look forward to welcoming you back for another memorable stay in the future. If there's anything more we can do to enhance your next visit, please don't hesitate to let us know. Safe travels and best regards,Alex Xhoi Guest Service Line ME Barcelona
10/10 Excellent
Tatiana
30 juil. 2023
Tatiana
Séjour de 1 nuit en juillet 2023
Réponse de Gracias por su feedback le 19 août 2023
Estimada Sra. Tatiana,Muchas gracias por compartir su maravillosa reseña sobre su reciente estadía con nosotros. ¡Todo el equipo está muy contento de que su experiencia con nosotros haya sido muy buena! Tenemos muchas ganas de tenerle de vuelta muy pronto para poder seguir haciéndole feliz en su nuevo hogar Barcelona. ¡Una vez más, gracias por elegirnos, ha sido un placer! Guest Service Line ME Barcelona
10/10 Excellent
Lianne
Voyage en famille
26 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lianne
Séjour de 3 nuits en juillet 2023
Réponse de Thank you for you lovely review le 26 juil. 2023
Dear Lianne,Thank you so much for taking the time to share your wonderful experience at our hotel! We are absolutely delighted to hear that you had an amazing stay and that our customer service exceeded your expectations.Our team takes great pride in delivering exceptional hospitality, and we are thrilled to know that you enjoyed the check-in process and the warm welcome with a glass of champagne. It brings us immense joy to hear that the little touches we provide made your stay memorable.Your kind words and positive feedback motivate us to continue delivering outstanding service to all our guests. We are honored to be considered one of the best places you've ever stayed at, and we can't wait to welcome you back on your next visit to Barcelona.Thank you again for choosing our hotel, and we look forward to creating another unforgettable experience for you in the future.Warm regards,Alex XhoiGuest Service Line ME Barcelona
10/10 Excellent
Sadiyah
Voyage en groupe
24 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxury hotel
Sadiyah
Séjour de 1 nuit en juillet 2023
Réponse de Thank you for your review le 26 juil. 2023
Dear Mr. Sadiyah,Thank you for your review of our hotel. We appreciate your feedback and are glad to hear that you had a positive experience during your stay. We strive to provide exceptional service and create a comfortable and enjoyable environment for our guests. Your satisfaction is our top priority, and we look forward to welcoming you back in the future for another great stay.Best regards,Alex Xhoi Guest Service Line ME Barcelona
8/10 Bien
John
Voyage en couple
21 juil. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
John
Réponse de Thank you for your review le 22 juil. 2023
Dear Mr. John, Thank you for sharing your feedback with us. We sincerely appreciate your input, and we apologize for any disappointment you may have experienced during your visit to our hotel.We understand that pricing is an essential aspect of any accommodation choice, and we continuously strive to ensure that our rates align with the quality of service and amenities we provide. We carefully consider various factors, such as location, facilities, and guest experience, when determining our pricing.We regret to hear that you found our hotel to be overpriced. Please know that your comments have been duly noted, and we will take them into serious consideration during our ongoing efforts to enhance our offerings and provide even greater value to our guests.If there are specific aspects of your stay that you feel we could improve upon or any other feedback you would like to share, we would be more than willing to listen and take it into account.Once again, we apologize for not meeting your expectations in this regard, and we hope that you will consider giving us another opportunity to provide you with an enjoyable and comfortable experience in the future.Thank you for bringing this matter to our attention.Best regards,Patricia Darceuil Guest Service Line ME Barcelona
10/10 Excellent
Wesley
16 juil. 2023
Les points forts : Propreté
Wesley
Séjour de 2 nuits en juillet 2023
Réponse de Thank you very much le 17 juil. 2023
Thank you for your score!
10/10 Excellent
Voyageur vérifié
14 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommended
Voyageur vérifié
Séjour de 3 nuits en juillet 2023
Réponse de Thank you for your review le 15 juil. 2023
Dear Guest,Thank you for sharing your positive review of the hotel! It sounds like you had a fantastic experience during your stay. It's great to hear that you had a good time at the bar, enjoying cocktails, and took advantage of the rooftop pool to relax after sightseeing. Thank you for sharing your positive experience, and we hope to welcome you back to the hotel in the future!Best regards,Alex Xhoi Guest Service Line ME Barcelona
10/10 Excellent
Ju Shin
12 juil. 2023
Ju Shin
Séjour de 4 nuits en juillet 2023
Réponse de Thank you for your review le 2 août 2023
Dear Ju Shin,Thank you for taking the time to share your experience with us.We strive to create an exceptional experience for each and every guest, and it's heartwarming to know that our efforts have made your stay memorable and enjoyable.Once again, thank you for your kind words and for being a part of our hotel family. We look forward to the opportunity of hosting you again soon.Warmest regards,Alex Xhoi Guest Service Line ME Barcelona
10/10 Excellent
Gregory, Sandy
Voyage en groupe, Voyage en couple
12 juil. 2023
Les points forts : Propreté et personnel et service
Gregory
Séjour de 3 nuits en juillet 2023
Réponse de Thank you very much le 13 juil. 2023
First of all, thank you for choosing us for your stay. It is wonderful to hear that you had a great experience staying at our hotel! The positive feedback you provided about us as staff makes us very happy since it contributes to make your stay enjoyable. Our location certainly is much appreciated. The convenient location close to shopping, restaurants, and the train station is definitely a plus, as it allows guests to easily explore the area.Thank you for recommending us based on your positive experience. If you have any more questions or need further assistance, feel free to ask!Kind regards, Patricia Darceuil Guest Service Line ME Barcelona
10/10 Excellent
Xiaojia
9 juil. 2023
Xiaojia
Séjour de 3 nuits en juillet 2023
Réponse de Thank you for your feedback le 11 juil. 2023
Thank you very much for sharing your marvelous review regarding your stay with us. The entire team is extremely happy that your experience with us has been very good! We are really looking forward to have you back soon in order to continue making you happy in your new home Barcelona. Once again, thank you for choosing us, it has been a pleasure! Guest Service Line ME Barcelona
10/10 Excellent
Taharah
4 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Taharah
Séjour de 4 nuits en juin 2023
Réponse de Thank you for your review le 6 juil. 2023
Dear Mrs. Taharah,Thank you for your kind review.We are thankful and very happy to know you enjoyed our hotel, we really hope to welcome you back in the future.Best regards,Alex Xhoi Guest Service Line ME Barcelona