Avis
7,8
Bien
8,0/10
Propreté
8,2/10
Personnel et service
7,0/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
4 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de David le 28 mars 2024
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience overall during your stay. Your feedback is invaluable to us as we strive to continually improve and enhance our services. If there are any areas where you feel we can make further improvements to earn that extra star next time, please don't hesitate to let us know. We appreciate your support and hope to welcome you back again soon for an even better experience!
10/10 Excellent
Lynne
Voyage en famille
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lynne
Séjour de 1 nuit en janvier 2024
Réponse de David le 20 janv. 2024
Dear Lynne,Thank you for taking the time to share your positive experience with us on Expedia. We're delighted to hear that you found our beds comfy, and that everything in the room met your expectations. We appreciate your feedback about the heater fan, and we'll certainly look into ways to address that to ensure a more peaceful stay for our guests.It's fantastic to know that you enjoyed our generous to-go breakfast bag, and we're thrilled to hear that both our evening and morning shift attendants provided attentive and polite service. We'll be sure to pass on your kind words to our team.We hope to have the pleasure of welcoming you back to Super 8 Bangor in the future. If you have any specific suggestions or if there's anything else we can do to enhance your experience, please feel free to let us know.Best regards,
10/10 Excellent
Lise
Voyage en couple
7 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lise
Séjour de 2 nuits en septembre 2023
Réponse de David le 10 sept. 2023
Thank you for taking the time to share your positive review of our hotel. We truly appreciate your feedback and are delighted to hear about your positive experience during your stay.We are pleased that our convenient location near highways and ease of finding our hotel met your expectations. Providing a peaceful and quiet environment for our guests is a top priority, and we're glad you found it comfortable.It's also wonderful to know that you found our hotel to be a good value for your money. We strive to offer competitive rates while maintaining the quality and comfort that our guests deserve.Your feedback is encouraging, and we hope to continue exceeding your expectations on future visits. Should you have any additional comments or suggestions, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable stay.
8/10 Bien
Voyageur vérifié
Voyage en famille
4 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Réponse de David le 10 sept. 2023
Thank you for taking the time to leave us an 8 out of 10 review following your recent stay at our hotel. We genuinely appreciate your feedback as it helps us understand what we're doing right and where we have room for improvement.We're delighted to learn that you had a positive experience during your stay, and your high rating is a testament to our ongoing commitment to providing excellent service and accommodations.However, we're always striving to do even better, and we'd love to hear more about your specific experience. If you have any additional comments, suggestions, or feedback, please feel free to share them with us. Your insights are invaluable as we continue to enhance our services and create memorable experiences for our guests.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay.
8/10 Bien
Nathalie
Voyage en famille
21 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nathalie
Séjour de 1 nuit en août 2023
Réponse de David le 24 août 2023
Nous vous remercions d'avoir pris le temps de partager votre expérience au sein de notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié la propreté de votre chambre ainsi que l'accueil chaleureux de notre personnel.Nous comprenons que la taille de la chambre à deux lits et de la salle de bains a pu être un peu contraignante pour vous. Nous prenons en compte vos commentaires et nous nous efforcerons d'améliorer cette situation dans la mesure du possible.Cependant, nous sommes heureux que vous ayez pu profiter d'un bon petit-déjeuner pendant votre séjour. Nous mettons un point d'honneur à offrir à nos clients une expérience culinaire de qualité.Nous prenons en considération chacun de vos retours, positifs comme constructifs, afin de nous améliorer continuellement et de garantir des séjours agréables à nos clients. Nous espérons vous accueillir à nouveau dans le futur et vous offrir une expérience encore meilleure.Merci encore d'avoir choisi notre hôtel pour votre séjour. Votre satisfaction est notre priorité.
8/10 Bien
Francois
Voyage en famille
20 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francois
Séjour de 1 nuit en août 2023
Réponse de David le 24 août 2023
Thank you for taking the time to leave a review of your stay at our hotel. We're thrilled to hear that our services were efficient and aligned with your budget. Providing excellent value and a seamless experience for our guests is always a top priority for us. We appreciate your feedback and look forward to welcoming you back on your next visit.
10/10 Excellent
Rogerio
Voyage en famille
11 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rogerio
Séjour de 3 nuits en août 2023
Réponse de David le 18 août 2023
Thank you so much for taking the time to share your wonderful 10/10 review of our hotel! We are thrilled to hear that you had such a fantastic experience during your stay. Delivering exceptional service and creating memorable moments for our guests is our top priority, and it's truly gratifying to know that we succeeded in doing so for you.
6/10 Satisfaisant
maria
Voyage en famille
9 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
maria
Séjour de 1 nuit en août 2023
Réponse de David le 11 août 2023
Nous sommes ravis d'apprendre que vous avez trouvé notre hébergement confortable pour votre séjour d'une nuit. Votre satisfaction est notre priorité, et nous sommes ravis que vous ayez pu profiter d'une bonne nuit de sommeil. Si vous avez d'autres commentaires ou suggestions à partager, n'hésitez pas à nous contacter. Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir pour vous offrir une expérience tout aussi agréable, voire meilleure. Merci d'avoir choisi notre établissement pour votre séjour.
8/10 Bien
Marie-Eve
7 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marie-Eve
Séjour de 1 nuit en août 2023
Réponse de Krish le 11 août 2023
Thank you for rating our hotel !!! We appreciate your feedback and are delighted that you had a positive experience during your stay. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back in the future.
8/10 Bien
Sylvain
31 juil. 2023
Sylvain
Séjour de 2 nuits en juillet 2023
Réponse de David le 24 août 2023
Thank you for taking the time to leave us a review! We greatly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. If you have any further comments or suggestions, please don't hesitate to let us know. We look forward to welcoming you back to our hotel in the future. Thank you again!
8/10 Bien
Sylvie
Voyage en groupe
30 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sylvie
Séjour de 1 nuit en juillet 2023
Réponse de Krish le 6 août 2023
Thank you for your concise feedback. We're thrilled to know that you found our hotel to be clean and well-located. Providing a clean and comfortable environment is a top priority for us, and we're delighted that our efforts made a positive impression on your stay.Your satisfaction is essential to us, and we value your feedback. Should you have any specific suggestions or preferences for future visits, please don't hesitate to let us know. We are always eager to exceed your expectations and provide a memorable stay.Thank you for choosing our hotel, and we look forward to hosting you again soon.
6/10 Satisfaisant
Élizabeth
28 juil. 2023
Les points forts : Personnel et service
Élizabeth
Séjour de 1 nuit en juillet 2023
Réponse de Krish le 2 août 2023
Thank you so much for your last-minute booking and for taking the time to leave us a review! We are delighted to hear that you had a positive experience with our friendly staff.Your kind words will surely be shared with our team, as it serves as motivation to continue delivering outstanding hospitality. We genuinely value your feedback and appreciate you choosing our hotel for your accommodation needs.Should your travels bring you back to this area in the future, we would be thrilled to welcome you again. Please don't hesitate to reach out if you need any assistance with future bookings or have any special requests.Once again, thank you for choosing us, and we hope to see you again soon! Safe travels!
6/10 Satisfaisant
Marie Reine
Voyage en famille
22 juil. 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Marie Reine
Séjour de 1 nuit en juillet 2023
Réponse de David le 24 juil. 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the unpleasant experience you encountered during your visit, and we deeply regret the behavior of our receptionist.We pride ourselves on providing excellent service and a warm, welcoming environment for all our guests, and it is disheartening to hear that this was not reflected in your stay. Rest assured, we take guest satisfaction very seriously, and we are taking immediate action to address this matter with our staff.We have spoken with the receptionist involved, and we are conducting further training to ensure that such incidents do not happen again in the future. Our goal is to create a positive and hospitable atmosphere for all our guests, and we understand that a friendly and professional demeanor is essential to achieving this.We genuinely appreciate your feedback, as it allows us to identify areas for improvement and enhance the overall guest experience. Your comfort and satisfaction are of the utmost importance to us, and we hope you will give us another opportunity to exceed your expectations during your future visits.Thank you for bringing this matter to our attention. We value your patronage and hope to have the chance to welcome you back for a much-improved stay.
10/10 Excellent
Maxime
Voyage en groupe
8 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maxime
Séjour de 1 nuit en juillet 2023
Réponse de David le 22 juil. 2023
Thank you for taking the time to share your thoughts on your recent stay at our hotel. We appreciate your feedback and are delighted to hear that you found our property to be very clean.While we may not be a new establishment, we take great pride in maintaining a high standard of cleanliness to ensure our guests have a comfortable and enjoyable stay. Our dedicated housekeeping team works diligently to uphold this commitment, and your positive acknowledgment serves as an encouragement to their efforts.We value your patronage and hope to welcome you back on your future visits. Should you have any suggestions or requests, please don't hesitate to reach out to us.Once again, thank you for choosing our hotel and for sharing your experience with us.
8/10 Bien
Chantal
26 juin 2023
Chantal
Séjour de 1 nuit en juin 2023
Réponse de David le 3 juil. 2023
Thank you for sharing your experience and feedback about the hotel. We apologize for any inconvenience you faced during your stay. Please feel to share the details with management so that we can find out the problems and work on those areas. Thank you again for choosing to stay with us. We look forward to welcoming you back and providing you with a superior experience.
10/10 Excellent
Anne
8 mars 2023
Anne
Séjour de 2 nuits en mars 2023
Réponse de David le 30 mars 2023
Five stars?! We’re blushing. Thanks for your review, we really appreciate the support.
10/10 Excellent
Voyageur vérifié
25 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juillet 2022
6/10 Satisfaisant
Elaine
9 août 2019
Les points forts : Propreté, personnel et service, confort de la chambre
Elaine
Séjour de 1 nuit en août 2019
8/10 Bien
Voyageur vérifié
11 juil. 2019
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
8/10 Bien
luckylise, Québec
Voyage en couple
25 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
luckylise
Séjour de 1 nuit en juin 2019
8/10 Bien
Voyageur vérifié
20 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2018
8/10 Bien
Clara, Québec
30 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clara
Séjour de 1 nuit en septembre 2018
10/10 Excellent
Louis-Simon, Trois-Rivières, Qc
20 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Louis-Simon
Séjour de 1 nuit en septembre 2018
8/10 Bien
Regine
28 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Regine
Séjour de 1 nuit en août 2018
8/10 Bien
Sara
Voyage en couple
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sara
Séjour de 4 nuits en mai 2024
Réponse de David le 28 mai 2024
Thank you for your review, Sara! We're thrilled to hear that you had a pleasant stay and found our staff friendly and the rooms clean. We look forward to welcoming you back in the future.Best regards,
10/10 Excellent
michael
Voyage en groupe
28 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
michael
Séjour de 1 nuit en mai 2024
Réponse de David le 28 mai 2024
Thank you for your feedback, Michael. We’re glad to hear that our staff made a positive impression and that check-in was smooth. We apologize for any inconvenience caused by the cleanliness and the air freshener smell. Your comments will help us improve our services. We hope to welcome you back soon!Best regards,
8/10 Bien
Keith
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keith
Séjour de 1 nuit en mai 2024
Réponse de David le 24 mai 2024
Dear Keith,Thank you for your review and for rating us 4 out of 5! We're glad to hear that our location near the highway and other amenities met your needs.We look forward to welcoming you back in the future. If there's anything specific we can do to make your next stay even better, please let us know.Best regards,
8/10 Bien
Qiang
23 mai 2024
Les points forts : Propreté et personnel et service
Qiang
Séjour de 1 nuit en mai 2024
Réponse de David le 24 mai 2024
Dear Qiang,Thank you for taking the time to share your feedback and for the positive rating! We're thrilled to hear that you found our prices to be affordable. At Super 8 Bangor ME, we strive to provide our guests with great value and a comfortable stay.We hope to welcome you back soon. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Best regards,
8/10 Bien
Bradley
Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bradley
Séjour de 1 nuit en mai 2024
Réponse de David le 23 mai 2024
Dear Bradley,Thank you for taking the time to share your feedback on Expedia. We are delighted to hear that you found our breakfast bags a suitable alternative to the breakfast room and that you enjoyed the bowl of apples.We understand your concern regarding the pricing. Our team continuously strives to provide the best value for our guests, and we appreciate your feedback as it helps us improve. We will take your comments into consideration as we review our pricing structure.We hope to welcome you back soon and provide an even better experience.Warm regards,
6/10 Satisfaisant
Michael
19 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Michael
Séjour de 1 nuit en mai 2024
Réponse de David le 20 mai 2024
Dear Michael,Thank you for taking the time to share your feedback. We're glad to hear that you had a pleasant check-in experience and found our rates reasonable. We're also pleased that you were satisfied with the cleanliness of the bed linens and towels, as well as the room layout and furniture condition.We apologize for the condition of the carpets and walls. Your experience is not up to our standards, and we appreciate you bringing this to our attention. We are currently addressing these issues with our housekeeping team to ensure they are resolved promptly.We value your feedback and hope you will consider staying with us again in the future. If you do, please reach out to us directly so we can ensure a more pleasant experience.Sincerely,
10/10 Excellent
Paul
Voyage en famille, Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en mai 2024
Réponse de David le 17 mai 2024
Thank you for your positive feedback, Paul! We're delighted to hear that you enjoyed our great service and encountered friendly staff during your stay. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know. We look forward to welcoming you back to Super 8 by Wyndham Bangor in the future!
8/10 Bien
Sara
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sara
Séjour de 1 nuit en mai 2024
Réponse de David le 28 mai 2024
Thank you for your review, Sara! We're delighted to hear that you enjoyed your stay so much that you extended your trip with us. We look forward to making the rest of your stay just as pleasant.Best regards,
8/10 Bien
charles
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
charles
Séjour de 2 nuits en mai 2024
Réponse de David le 11 mai 2024
Dear Charles,Thank you for being a loyal guest and for taking the time to share your feedback with us. We're thrilled to hear that Super 8 Bangor ME continues to meet your needs and provide you with a quiet and clean environment during your stays.We understand the importance of offering good value for the price, and we're glad to know that you find our accommodations suitable for your requirements.As always, we appreciate your patronage and look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you'd like to see improved or any additional amenities you'd like us to consider, please don't hesitate to let us know.Warm regards,
6/10 Satisfaisant
John
Voyage en famille
9 mai 2024
John
Séjour de 1 nuit en mai 2024
Réponse de David le 11 mai 2024
Dear John,Thank you for sharing your feedback following your recent stay at Super 8 Bangor ME. We appreciate your comments regarding our proximity to the airport.If there were any specific aspects of your stay that you feel could be improved, we would love to hear more about them. Your satisfaction is important to us, and we're always looking for ways to enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,
4/10 Médiocre
Raymond Seiders
Voyage en couple
7 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Raymond Seiders
Séjour de 1 nuit en mai 2024
Réponse de David le 11 mai 2024
As the manager of Super 8 Bangor ME, I appreciate your feedback, Raymond. I'm truly sorry to hear about the issues you encountered during your stay. Rest assured, we take cleanliness and maintenance seriously, and I will personally address these concerns with our housekeeping and maintenance teams to ensure they are promptly rectified. Your satisfaction is important to us, and we strive to provide a comfortable and enjoyable experience for all our guests. We hope you'll give us another chance to exceed your expectations in the future. If you have any further concerns or would like to discuss your stay in more detail, please feel free to reach out to me directly. Thank you for bringing this to our attention.
4/10 Médiocre
Sylvie
Voyage en couple
5 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sylvie
Séjour de 1 nuit en avril 2024
Réponse de David le 6 mai 2024
Dear Sylvie,Thank you for sharing your feedback about your recent stay at Super 8 Bangor ME. We sincerely apologize for any discomfort caused by the presence of individuals outside the premises. We assure you that the safety and security of our guests are our utmost priorities, and we will take immediate steps to address any concerns regarding the professionalism of our management team.We appreciate your valuable input, as it helps us identify areas for improvement. If you have any further comments or suggestions, please feel free to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,
8/10 Bien
Joseph
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 2 nuits en mai 2024
Réponse de David le 6 mai 2024
As the manager of Super 8 Bangor Maine, I appreciate your feedback, Joseph. We're thrilled to hear that you found our motel clean, safe, and conveniently located near the airport. Thank you for acknowledging our friendly and efficient staff. We hope your son's graduation was a memorable occasion, and we look forward to welcoming you back in the future!
8/10 Bien
Kelly
4 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Kelly
Séjour de 1 nuit en mai 2024
Réponse de David le 6 mai 2024
Dear Kelly,Thank you for choosing Super 8 Bangor Maine for your recent stay, and for taking the time to leave us a review. We're thrilled to hear that you found our rooms clean, spacious, and accommodating, especially with the addition of a cot. Our team works hard to provide a comfortable and friendly atmosphere for all our guests, and we're delighted that you experienced just that.We appreciate your feedback and hope to welcome you back again soon!
8/10 Bien
Anne
Voyage en couple
3 mai 2024
Anne
Séjour de 1 nuit en mai 2024
Réponse de David le 6 mai 2024
Hi Anne, thank you for sharing your feedback with us. We're pleased to hear that you had a good experience at Super 8 Bangor. If there's anything we can do to make your next stay even better, please let us know. We appreciate your patronage and hope to welcome you back soon!
10/10 Excellent
Oscar
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oscar
Séjour de 1 nuit en février 2024
Réponse de David le 6 mai 2024
As the manager of Super 8 Bangor, I'm thrilled to hear that you had such a positive experience during your stay! Thank you for taking the time to leave us a 5-star review on Expedia, Oscar. We're delighted that we were able to meet your expectations and provide you with a great stay. We look forward to welcoming you back again in the future!
8/10 Bien
Nicholas
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicholas
Séjour de 1 nuit en avril 2024
Réponse de David le 6 mai 2024
As the manager of Super 8 Bangor, I appreciate your feedback, Nicholas. Thank you for taking the time to share your experience. If there's anything specific you enjoyed or if there are areas where we can improve, please feel free to let us know. We're committed to ensuring all our guests have a great stay.
10/10 Excellent
tabare
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
tabare
Séjour de 1 nuit en avril 2024
Réponse de David le 28 avr. 2024
Thank you for your positive review, Tabare! We're glad to hear that you found our location to be a nice place, even though it may feel like the middle of nowhere. Providing a comfortable and welcoming environment for our guests is what we strive for, and we're happy that we could meet your expectations. If you ever need a peaceful getaway again, we'd love to welcome you back to Super 8 Bangor. Safe travels!
10/10 Excellent
James
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en avril 2024
Réponse de David le 28 avr. 2024
Thank you for your wonderful feedback, James! We're delighted to hear that you found our property clean, our staff friendly, and that your stay lived up to the pictures online. Providing a pleasant experience for our guests is our top priority, and we're glad we could achieve that during your stay. If you ever find yourself back in Bangor, we'd love to welcome you for another enjoyable stay at Super 8. Safe travels!
10/10 Excellent
Darcy, Fredericton
Voyage en groupe
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darcy
Séjour de 1 nuit en avril 2024
Réponse de David le 28 avr. 2024
Thank you so much for your glowing review, Darcy! We're thrilled to hear that you had a great stay with us and that you would choose to stay with us again. Your satisfaction is our top priority, and we look forward to welcoming you back to Super 8 Bangor in the future. If there's anything specific you loved about your stay or any suggestions for improvement, we'd love to hear them. Safe travels, and see you next time!
8/10 Bien
Joseph
Voyage d’affaires
27 avr. 2024
Joseph
Séjour de 2 nuits en avril 2024
Réponse de David le 28 avr. 2024
Thank you for sharing your feedback, Joseph. We appreciate your comments regarding our staff and take your suggestions for updates and brighter rooms seriously. We’re continuously working to enhance our guests’ experiences, and your input helps guide our efforts. Rest assured, we’ll address your concerns to ensure a more pleasant stay for all our guests. We hope to have the opportunity to welcome you back in the future and provide an improved experience.
10/10 Excellent
Kelly
Voyage d’affaires, Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelly
Séjour de 1 nuit en avril 2024
Réponse de David le 28 avr. 2024
Thank you for your feedback, Kelly! We're delighted to hear that you enjoyed your stay with us and that our attendant provided excellent service. We apologize for the inconvenience with the bathtub plug and appreciate you bringing it to our attention. Rest assured, we'll address this issue promptly to ensure it doesn't happen again in the future. We're glad you found the beds comfortable and clean, and we hope to have the opportunity to welcome you back for another great stay at Super 8 Bangor in the future!
8/10 Bien
Constance
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Constance
Séjour de 1 nuit en avril 2024
Réponse de David le 25 avr. 2024
Dear Constance,Thank you for sharing your feedback following your recent stay at Super 8 Bangor. We're delighted to hear that you had a positive experience with us!It's wonderful to know that you found our rooms quiet, clean, and comfortable. Providing a relaxing environment for our guests is one of our main priorities, so we're thrilled that you had a restful stay. We're also glad to hear that you enjoyed our complimentary breakfast "bag" and appreciated the variety of healthy choices available.Your kind words mean a lot to us, and I'll be sure to share your feedback with our team. We're grateful for your support and hope to have the pleasure of welcoming you back for another enjoyable stay soon.If there's anything more we can do to enhance your experience in the future, please don't hesitate to reach out.Warm regards,
8/10 Bien
elaine
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
elaine
Séjour de 1 nuit en avril 2024
Réponse de David le 24 avr. 2024
Dear Elaine, Thank you for sharing your experience at Super 8 Bangor! We appreciate your feedback and are glad to hear that you found the shared parking lot with another hotel to be convenient. If there’s anything else you’d like to mention or if you have any suggestions for improvement, please feel free to let us know. We value your input and hope to welcome you back again soon!
8/10 Bien
Maryann
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maryann
Séjour de 3 nuits en avril 2024
Réponse de David le 22 avr. 2024
Dear Maryann,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an enjoyable experience during your recent stay at Super 8 Bangor.We are thrilled that you found our accommodations to be of great value, and we appreciate your kind words regarding the comfort of our beds, the cleanliness of our rooms, and the efficiency of our amenities such as the microwave and mini fridge. It's fantastic to hear that our grab and go breakfast exceeded your expectations with its generous selection.Your compliments about our friendly staff are truly appreciated, and we will be sure to pass along your kind words to the team. We strive to provide exceptional service to all of our guests, and we are glad that our team made a positive impression on you.We apologize for any inconvenience caused by the noise from the window heating unit. We will certainly look into this matter to ensure that our guests' comfort is not compromised in the future.Thank you for choosing Super 8 Bangor for your accommodation needs, and we look forward to welcoming you back on your next visit to the area.Best Regards,
2/10 Horrible
Arthur
Voyage en couple
18 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arthur
Séjour de 1 nuit en avril 2024
Réponse de David le 20 avr. 2024
As the manager of Super 8 Bangor, I'd like to extend my sincerest apologies for the experience you had during your recent visit. Your feedback is incredibly valuable to us as we strive to provide exceptional service to all our guests.I am truly sorry to hear about the issues you encountered, including the unpleasant smell, the early check-in fee, the grab-and-go breakfast, and the perceived lack of friendliness from our staff. This is not the standard of service we aim to deliver, and I assure you that we take your comments very seriously.Regarding the early check-in fee, I apologize for any inconvenience this may have caused. We will review our policies to ensure they align with the expectations and needs of our guests.As for the breakfast offering, we understand the importance of starting the day right, and I regret that our grab-and-go option did not meet your expectations. We will reassess our breakfast options to provide a more satisfying experience for our guests.Furthermore, I want to address the billing concern. Please rest assured that we will investigate this matter thoroughly and take appropriate action to rectify any discrepancies in charges.We appreciate your honesty and constructive criticism, as it helps us identify areas for improvement. I hope you will consider giving us another chance to exceed your expectations on your next visit to Bangor. Once again, I apologize for the inconvenience and thank you for bringing these matters to our attention.Sincerely,