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Avis sur Quality Inn at Bangor Mall

2.5 out of 5
Quality Inn at Bangor Mall
750 Hogan Road, Bangor, ME

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 322 avis sur 920." "
Note des voyageurs de 8 (Bien), d’après 348 avis sur 920." "
Note des voyageurs de 6 (Satisfaisant), d’après 160 avis sur 920." "
Note des voyageurs de 4 (Médiocre), d’après 57 avis sur 920." "
Note des voyageurs de 2 (Horrible), d’après 33 avis sur 920." "

8,2/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Benjamin

Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 31 juil. 2023
Thank you for the perfect rating, Benjamin! We are delighted you had a great time at Quality Inn at Bangor Mall and we look forward to making your next stay a great one once again.Sincerely, Amanda Wain, General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2018
Réponse de Katherine H., FOM le 10 déc. 2018
Thank you for taking the time to review your stay. Guest comments are imperative in our continuing efforts to provide quality accommodations and excellent customer service. We appreciate your patronage, and hope to see you again soon. Sincerely, Katherine Hamilton Front Office Manager Quality Inn Bangor Mall

8/10 Bien

Jean-François

Les points forts : Personnel et service
Séjour de 1 nuit en juin 2017
Thank you for taking the time to review your stay. We look forward to seeing you again! Sincerely, Katherine Hamilton Front Office Manager Quality Inn Bangor Mall

8/10 Bien

Carole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour de 2 jours pour le magasinage. L'endroit est correct pour un court séjour ou un séjour de passage. Le petit déjeuner est convenable. Le seul point négatif est que le tapis n'était pas nettoyer correctement. Il y avait quelques petits papiers qui traînaient sur le tapis et à notre arrivée et ils ont toujours été là pendant notre séjour. Pour le reste, la chambre était propre.

8/10 Bien

raynald, Québec

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
confort
accueil chaleureux,le personnel souriant,chambre tres propre,le matelas ainsi que les oreillers super confortable,tres bien situé , tres bon restaurant proche a pied,nous y retournerons

4/10 Médiocre

J. Grenon, Montreal

Les points forts : Propreté
Un lit propre, rien de plus
Un endroit bien ordinaire pour passer une nuit. Tout était propre, le déjeuner continental chaud était moyen et disons que l'hôtel est terne et sans éléments distinctifs. À proximité de plusieurs magasins et restaurants.

10/10 Excellent

Lyne, Beleoil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service Impeccable
Tout était parfait après une longue route à moto, emplacement idéal à côté de l'autoroute et d'un centre d'achats, restaurant à côté, bref tout à proximité de marche.

10/10 Excellent

Sarra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
2 min from maine mall!!
outside view scare me a little bit .. we got in it was clean and good service .. also the facillity is a non smooking !

6/10 Satisfaisant

Achille

Voyage en couple
Les points forts : Personnel et service
Nothing to boast about-needs an upgrade and remodelling. Client service was fantastic. Unfortunately Bangor has gone downhill in the last few years, certainly not what it used to be. Covid certainly had an impact with also the Canadian dollar being so low-no real deal including price of the hotel.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Achille, Thank you for taking the time to review your stay with us. Our building is more than thirty years old, but has been renovated over time and we continue making improvements and updates when required. Your feedback is important to us and we will use it to determine future changes and improvements. Thank you once again, and we hope you will visit us again when you are back in the area. Sincerely, Amanda Wain, General Manager

10/10 Excellent

Heather

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Great hotel for a night while travelling but the hotel is in need of some upgrades especially the bathrooms
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Heather, Thank you for leaving a review about your stay. We are delighted to know that had an overall good visit. However, we apologize for the issues you described. We value your feedback regarding our bathrooms and will relay this to our Engineering team for follow-up and action. Thank you once again, and we wish you safe travels.Sincerely, Amanda Wain, General Manager

10/10 Excellent

Daphne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, quiet but bathroom was small Close to place s to eat Friendly staff
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Daphne, Thank you for being our guest and for sharing your experience with other travelers. We are pleased you had a relaxing stay and that our accommodations and service exceeded your expectations. It was a pleasure to host you and we hope to see you again soon at Quality Inn at Bangor Mall.Sincerely, Amanda Wain, General Manager

2/10 Horrible

Christie

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was not please when I checked into a “pet friendly” hotel to have to pay 25.00 per night per pet and then was asked to sign a co Tracy saying I couldn’t leave the dogs in the room. None of this was disclosed when I booked and I was not able to cancel. Not happy. Hotel dated and basic- bathroom so small.
Séjour de 1 nuit en avril 2024
Réponse de Shannon B., Front Office Assistant le 25 avr. 2024
Dear Christie,We are sorry you were not happy with your experience at our hotel. Our pet policy does state there is a fee per pet per stay. It also states that dogs are not to be left alone in rooms and must be leashed when not in them. We have good reasons for this policy. You made did the reservation and prepaid with Expedia, and Expedia does list the pet fee amount on their site. Had you called our hotel before booking the reservation to ask about our pet and cancellation policies before booking with them, we would have been happy to explain the policies to you. Again, we are sorry you were not happy with our policies but there are good reasons we have them in place.

8/10 Bien

Louise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Thank you for the kind rating, Louise! We are glad you had a good time at Quality Inn at Bangor Mall and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely, Amanda Wain, General Manager

8/10 Bien

Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Thank you for the five-star review, Luis! It was a pleasure to have you as our guest and we hope to welcome you back to Quality Inn at Bangor Mall again soon.Sincerely,Amanda Wain,General Manager

10/10 Excellent

Judy, Levant

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was very clean and the bedding was good quality. Staff was friendly and checked me in quickly.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear Judy,Thank you so much for your uplifting review of your recent stay at Quality Inn at Bangor Mall. We appreciate your nice comments regarding your room, bed, our staff, and easy check-in. Nothing pleases us more than knowing that our guests had a comfortable and relaxing stay. Thank you once again, and we hope to welcome you back soon.Sincerely,Amanda Wain,General Manager

2/10 Horrible

Miranda

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property manager Amanda tried accusing us of burning a hole in the blanket when we don't smoke an made us leave after we already paid an would not give a refund wii have a broken foot she is the devil don't rent there
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 9 avr. 2024
Hello Miranda,Thank you for the feedback. We want all our guests to have a great stay but at the same time, we do have strict policies on smoking, being a non-smoking hotel. We regret your disappointment and wish you safe travels.Sincerely,Amanda Wain,General Manager

10/10 Excellent

Jane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast lady is always so helpful and kind
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 26 mars 2024
Dear Jane, Thank you for your kind review. It is wonderful to know you enjoyed everything about your stay, especially our warm hospitality. We will make sure to convey your gratitude to the breakfast lady for her great service. Thank you once again, and it would be our pleasure to have you as our guest at Quality Inn at Bangor Mall when you plan your next visit.Sincerely, Amanda Wain, General Manager

6/10 Satisfaisant

JAMES

Location was good......just dated
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 16 mars 2024
Dear James, Thank you for being our guest. We are glad that you had an overall good stay and that our location suited your needs. Our building is more than thirty years old but has been renovated over time and we continue making improvements and updates when required. Thank you once again, and we hope you will visit us again when you are back in the area.Sincerely,Amanda Wain, General Manager

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté et personnel et service
The fan was very noisy. Sound paases between rooms easily. You don't feel you have much privacy when you can hear guests in the next room so clearly.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 16 mars 2024
Dear David, Thank you for choosing Quality Inn at Bangor Mall. While we are happy to see that you enjoyed your stay overall, we apologize for the noise issues you encountered. We wish we had the opportunity to address this while you were still here so that we could have made amends. It would be our pleasure to host you again and ensure you have a quiet and restful experience. Sincerely,Amanda Wain,General Manager

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was in town for work at a local job site. The quality Inn and suites was centrally Located to the job and local restaurants and the mall. The room was clean and comfortable. I had an associate call me for an issue and the night manager Shannon was very professional got me the message. Also, great breakfast buffet
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 15 mars 2024
Dear David,At Quality Inn at Bangor Mall, we endeavor to provide every guest with an amazing experience, and we are delighted to hear that you loved our location, clean accommodations, and our breakfast spread. Shannon exemplifies superior customer service and we are pleased to know that she was able to exceed your expectations. It was a pleasure having you with us, and we hope to welcome you back again soon.Sincerely,Amanda Wain,General Manager

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location! Easy check in and out. The staff was very helpful and nice. Will stay again.
Séjour de 2 nuits en mars 2024
Réponse de Shannon B., Front Office Assistant le 12 mars 2024
We're so glad, Kimberly! Thank you so much. We are so pleased you enjoyed your time with us!

10/10 Excellent

Gardner

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Theres access to amenities such as fitness facilities, morning continental breakfast and or hot breakfast also have some fun playable machines such as claw machine,hunting game,as well as car racing and vending machines for food and drinks. The facilities are perfect for what we need or are doing also the staff is friendly and polite as well as the rooms halls and bathrooms laundry room is very clean so its a must stay for short vacationsor stay-cation for the whole family for business ther is an ironing-table in each room as well as plenty of space for meeting or hosting an demonstration.
Séjour de 3 nuits en mars 2024
Réponse de Shannon B., Front Office Assistant le 12 mars 2024
Thank you so much for this wonderful review! We are so glad you were so happy with your stay with us and want to thank you for your kind words about our staff. We hope this means you will stay with us again!

10/10 Excellent

Jay

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Jay, We appreciate you taking the time to leave your five-star rating regarding your recent visit to Quality Inn at Bangor Mall. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely, Amanda Wain, General Manager

8/10 Bien

Victor

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It very good and it under renovation put still good service
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 10 mars 2024
Dear Victor, Thank you for being our guest and for sharing your experience with other travelers. We are pleased you had a relaxing stay and that our service exceeded your expectations. It was a pleasure to host you and we hope to see you again soon at Quality Inn at Bangor Mall.Sincerely, Amanda Wain, General Manager

10/10 Excellent

Bob

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great breakfast and nice room.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 8 mars 2024
Thank you for the excellent rating, Bob! We are thrilled we met your expectations with our breakfast and your room for a fantastic stay at Quality Inn at Bangor Mall. Thank you once again, and we look forward to your next visit.Sincerely,Amanda WainGeneral Manager

10/10 Excellent

elizabeth

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 23 mars 2024
Dear Elizabeth, We appreciate you taking the time to leave your positive rating regarding your recent visit to Quality Inn at Bangor Mall. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely, Amanda Wain, General Manager

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
The water was warm to cold. It was difficult to take a shower due to the coldness. I turned up the heat and had to put my winter jacket on to sleep, due to the room being cold. It warmed up during the early morning hours.
Séjour de 1 nuit en février 2024
Réponse de Shannon B., Front Office Assistant le 23 févr. 2024
Dear Guest,We are sorry to hear that you were not happy with your recent stay. We would have happily moved you into another room had we known. Please always come to the front desk if anything is wrong in a room so we can rectify the situation. Thank you.

10/10 Excellent

Dana

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
On the road traveling, great price, clean, roomy and just what we needed.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 18 févr. 2024
Dear Dana, Thank you for taking the time to share about your stay at Quality Inn at Bangor Mall. We are delighted to know you had a great stay and that you enjoyed our immaculate accommodations. We also appreciate you mentioning what an excellent value we offer to our guests. Thank you once again and we hope to have you as our guest again soon.Sincerely,Amanda Wain,General Manager

6/10 Satisfaisant

Jennifer

Séjour de 1 nuit en février 2024
Réponse de General Manager le 13 févr. 2024
Dear Jennifer,Thank you for leaving a rating on your recent visit. We are glad you enjoyed your stay overall, although we regret it was not perfect. We hope you will come back for the exceptional experience we strive to provide our guests.Sincerely,Amanda Wain,General Manager

10/10 Excellent

Taylor

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff!!!!
Séjour de 1 nuit en février 2024
Réponse de General Manager le 7 févr. 2024
Dear Taylor, Thank you for your kind remarks about our staff. It not only validates all our efforts but at the same time inspires us to always offer our best. On behalf of the entire team here at Quality Inn at Bangor Mall thank you for your business, and we look forward to your next visit.Sincerely,Amanda WainGeneral Manager

6/10 Satisfaisant

Ramin

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Needs upgrading.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 4 févr. 2024
Dear Ramin, Thank you for evaluating your recent stay with us. We are glad that you had an overall good stay. Our building is more than thirty years old but has been renovated over time and we continue making improvements and updates when required. We appreciate your feedback and hope to see you again soon. Sincerely,Amanda Wain,General Manager

8/10 Bien

Paula

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en janvier 2024
Réponse de Shannon B., Front Office Assistant le 30 janv. 2024
Thank you for rating our hotel, Paula! We're glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Elaine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Shannon B., Front Office Assistant le 23 janv. 2024
Thank you so much for rating your stay with us Elaine! We're so glad you are happy and hope to see you again.

8/10 Bien

LYNN

Voyage en couple
Les points forts : Propreté et personnel et service
Quiet and closdcto shopping
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 22 janv. 2024
Dear Lynn, Thank you for taking the time to share about your stay at Quality Inn at Bangor Mall and for highlighting our excellent location. As you mentioned, we are fortunate to have so many wonderful shops within walking distance. We hope you are already planning your next stay with us.Sincerely,Amanda Wain,General Manager

10/10 Excellent

Aaron

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The friendly staff checked us in without any unnecessary speeches or delays. Also we were so close to fast food, dine-in and shopping options.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 22 janv. 2024
Dear Aaron, Thank you for being our guest and for sharing your thoughts with other travelers. Our location certainly speaks for itself! Being close to restaurants and shops is what makes Quality Inn at Bangor Mall so special. We are also glad to know that you enjoyed our service. Thank you once again, and we look forward to your next visit.Sincerely,Amanda Wain,General Manager

8/10 Bien

Dawn

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 20 janv. 2024
Dear Dawn, We appreciate you taking the time to leave your four-star rating regarding your recent visit to Quality Inn at Bangor Mall. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Amanda Wain,General Manager

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Shannon B., Front Office Assistant le 16 janv. 2024
Thank you so much David! We appreciate you and look forward to seeing you again.

10/10 Excellent

Corrine

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly staff. A great bunch of woman. We have been staying here for about 25 years off and on. Depending if we have a dog. Dog friendly and the girls love dogs
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 15 janv. 2024
Dear Corrine, Thank you for your loyalty and for taking the time to share about your stay at Quality Inn at Bangor Mall. It is delightful to hear that you enjoyed our warm hospitality and comfortable accommodations. Thank you for also letting other travelers know what a convenient choice we are when planning a trip to the area with their pets. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Amanda Wain,General Manager

10/10 Excellent

Bruce

Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 1 févr. 2024
Dear Bruce, On behalf of our team at Quality Inn at Bangor Mall, thank you for the excellent review! We were pleased to have exceeded your expectations and we look forward to making your next stay an exceptional one as well.Sincerely, Amanda Wain, General Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value
This is a basic, no-frills inn so things like cleanliness and a decent breakfast count for a lot. This place checked both of those boxes and was less than $100 a night.
Séjour de 2 nuits en janvier 2024
Réponse de Shannon B., Front Office Assistant le 9 janv. 2024
Thank you so much for this lovely review! We are pleased you enjoyed your stay with us here at the Quality Inn Bangor Mall and hope to see you again soon.

10/10 Excellent

Elaine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Shannon B., Front Office Assistant le 9 janv. 2024
Thank you for rating our hotel, Elaine! We look forward to seeing you again.

10/10 Excellent

Brandon

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 10 janv. 2024
Dear Brandon, On behalf of our team at Quality Inn at Bangor Mall, thank you for the excellent review! We were pleased to have exceeded your expectations and we look forward to making your next stay an exceptional one as well.Sincerely, Amanda Wain, General Manager

10/10 Excellent

Carolyn J

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Best of the Best!!
From the minute we walked in the Comfort Inn, we felt warm and welcomed. The evening counter staff was just amazing! Our room was spotless!The bathtub...Oh My Goodness! There was an installed non slip mat. What a wonderful surprise. Normally, a hotel has a very slippery, and dangerous bathtub. The Comfort Inn thinks of all the safety precautions.Oh, and the beds! So comfortable, with sheets so soft and cozy. Amanda, the General Manager, is absolutely the Best! Pleasant, Professional, and made us feel at home. I came for breast surgery. A very scary time. Amanda took time to listen to me, and make me feel more at ease.We live in Calais, Maine. And, if ever I have to travel to Bangor for an overnight stay...you Bet, it will be the Quality Inn, with Amanda!
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 29 déc. 2023
Dear Carolyn,Thank you so much for this terrific review. We are glad that everything went well during your stay and that our staff, amenities, and overall cleanliness made for a memorable experience. We wish you a speedy recovery and a healthy year ahead. Thank you for choosing Quality Inn at Bangor Mall. We look forward to making your next visit a great one once again.Sincerely,Amanda Wain,General Manager

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 23 déc. 2023
Dear Deborah,On behalf of our team at Quality Inn at Bangor Mall, thank you for the excellent rating! We were pleased to have exceeded your expectations and we look forward to making your next stay an exceptional one as well.Wishing you a joyous holiday season!Sincerely,Amanda WainGeneral Manager

8/10 Bien

Rinaldo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 23 déc. 2023
Dear Rinaldo,We appreciate you taking the time to leave your eight-star rating regarding your recent visit to Quality Inn at Bangor Mall. It is great to know you enjoyed your stay and we hope to welcome you again soon.Wishing you a joyous holiday season!Sincerely,Amanda WainGeneral Manager

10/10 Excellent

Chance

Séjour de 3 nuits en décembre 2023
Réponse de Shannon B., Front Office Assistant le 25 déc. 2023
Thank you for taking the time to rate your recent stay with us here at the Quality Inn Bangor Mall. We are so pleased you were happy with your time here and look forward to seeing you again!

10/10 Excellent

Shawn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was super easy! Staff is welcoming and friendly. New employee was training and they acknowledged me and let me know it would be a short wait for check in. I appreciate at least being acknowledged. It’s the difference between great customer service and good customer service. Room was clean and tidy! One of the best in Bangor at a reasonable rate.
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 23 déc. 2023
Dear Shawn,Wow – we absolutely enjoyed reading your five-star review! It is wonderful to know that you found our check-in process easy and that our staff in training made you feel welcomed and acknowledged. Also, we appreciate your positive comments on our clean rooms. It brightens our day to hear that you find Quality Inn at Bangor Mall to be the best hotel you have stayed at in the area and to mention what excellent value we offer to our guests. We hope you have a wonderful holiday, and we look forward to welcoming you back again soon.Sincerely,Amanda Wain,General Manager

10/10 Excellent

Walter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel doesn't look like much from the outside, but inside, things are clean and organized. Our room was clean and comfortable. The staff were very friendly and helpful! The bed and pillows were very comfortable! The included breakfast was perfect for what we wanted/needed. Overall, this hotel was perfect for our needs, and I enjoyed my one-night stay. I will be returning to Bangor from time to time, so I will definitely stay here again!
Séjour de 1 nuit en décembre 2023
Réponse de Shannon B., Front Office Assistant le 20 déc. 2023
Dear Walter,Thank you for this wonderful review! We are so pleased you enjoyed your stay with us so much and look forward to another visit.

10/10 Excellent

Erik

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the staff and little touches that made it inviting and homey.
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 15 déc. 2023
Dear Erik,We are delighted to read about the wonderful experience you had recently at Quality Inn at Bangor Mall. Nothing excites us more than knowing about how much you enjoyed our inviting and homely ambiance and our friendly staff. We hope you are already planning another trip our way.Sincerely,Amanda WainGeneral Manager