Avis sur Amara Bangkok
Amara Bangkok
180/1 Surawong Road, Sipraya, Bangrak,, 180/1, Bangkok, Bangkok Province
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
3 avr. 2024
Séjour de 2 nuits en avril 2024
Réponse de The Amara Team le 4 avr. 2024
Dear Olivier,Thank you for your rating on Expedia. We're pleased that your stay with us was worthy of 4 out of 5 stars. If there's anything specific you would like to share about your experience or ways we could improve to make your next visit a 5-star stay, we would love to hear from you.We value your feedback and look forward to welcoming you back to strive for that perfect score.
8/10 Bien
Jean-Luc
Voyage en couple
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean-Luc
Séjour de 2 nuits en novembre 2023
Réponse de The Amara team le 28 nov. 2023
Thank you for your kind review of our hotel. The next time you visit Amara Bangkok please ask our concierge team as they are well-versed in local restaurants and cultural centers which are quite close to the hotel. They would be very happy to accommodate your needs.
10/10 Excellent
frederic
19 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
frederic
Séjour de 1 nuit en août 2023
Réponse de Amara Team Member le 22 août 2023
Dear Frederic,Thank you so much for your positive rating for your recent visit to Amara Bangkok.
10/10 Excellent
LAURENT
30 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très sympas.
LAURENT
Séjour de 4 nuits en décembre 2021
Réponse de Amara Bangkok le 4 janv. 2022
Dear LAURENT,
Thank you for sharing your experience from your recent stay with us.The team are happy to read that you thoroughly enjoyed your time here. We hope to welcome you again soon.
6/10 Satisfaisant
Thibault
24 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 jours à Bangkok
Thibault
Séjour de 2 nuits en novembre 2021
Réponse de Sonthiya le 24 nov. 2021
Dear Valued guest
Thank you for sharing your experience from your recent stay with us.For non alcholic sell after 9 Pm cause Thai Government are not allowed to sell an alcoholic after 9 pm.hotel follows under their condition. Thank you
2/10 Horrible
Voyageur vérifié
31 mars 2020
Voyageur vérifié
Séjour de 4 nuits en mars 2020
Réponse de Khitika C. le 1 avr. 2020
Dear Valued Guest,
Greetings from Amara Bangkok! Thank you for taking the time to rate us. We would appreciate it if you could kindly give us some comments in order to develop our service quality. If there is anything that we can do to make your future visits more comfortable and enjoyable, please feel free to let us know.
Once again, thank you very much and we look forward to welcoming you again.
Sincerely yours,
Khitika C.
Amara Bangkok
10/10 Excellent
Voyageur vérifié
Voyage en couple
22 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mars 2020
Réponse de Khitika C. le 22 mars 2020
Dear Valued Guest,
Greetings from Amara Bangkok! Thank you for taking the time to leave the review. Your comment is certainly important and I will share your review with the team for investigation and further improvement in order to enhance our guests’ experience.
Once again, thank you for your valued feedback and looking forward to welcoming you with a more enjoyable experience on your next visit.
Sincerely yours,
Khitika C.
Amara Bangkok
2/10 Horrible
Voyageur vérifié
21 mars 2020
Voyageur vérifié
Séjour de 3 nuits en mars 2020
Réponse de Khitika C. le 24 mars 2020
Dear Valued Guest,
Greetings from Amara Bangkok! Thank you for your time to share your recent experience with us.
We sincerely regret that you could not visit us because of the virus. We wish you could enjoy our comfortable room with excellent facilities. We hope coronavirus will disappear soon and look forward to welcoming you.
Sincerely yours,
Khitika C.
Amara Bangkok
8/10 Bien
Voyageur vérifié
Voyage en couple
11 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mars 2020
Réponse de Khitika C. le 11 mars 2020
Dear Valued Guest,
Greetings from Amara Bangkok! Thank you for your time to share your recent experience with us. We are delighted to receive such a positive feedback and have passed you kind words to our team who really do appreciate it.
Once again, thank you for your valued feedback and we look forward to welcoming you again in the future.
Sincerely yours,
Khitika C.
Amara Bangkok
10/10 Excellent
Louis-Martin
3 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent sejour!!
Louis-Martin
Séjour de 2 nuits en février 2020
Réponse de Khitika C. le 4 mars 2020
Dear Louis-Martin,
Greetings from Amara Bangkok! Thank you for your time to share your recent experience with us. We are delighted to receive such a positive feedback and have passed you kind words to our team who really do appreciate it.
Once again, thank you for your valued feedback and we look forward to welcoming you again in the future.
Sincerely yours,
Khitika C.
Amara Bangkok
4/10 Médiocre
aristide
Voyage d’affaires
29 févr. 2020
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
aristide
Séjour de 1 nuit en février 2020
Réponse de Khitika C. le 2 mars 2020
Dear aristide,
Greetings from Amara Bangkok! Thank you for taking the time to rate us. We would appreciate it if you could kindly give us some comments in order to develop our service quality. If there is anything that we can do to make your future visits more comfortable and enjoyable, please feel free to let us know.
Once again, thank you very much and we look forward to welcoming you again.
Sincerely yours,
Khitika C.
Amara Bangkok
10/10 Excellent
Nico, Frejus
Voyage en couple
22 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nico
Séjour de 1 nuit en février 2020
Réponse de Khitika C. le 23 févr. 2020
Dear Nico,
Greetings from Amara Bangkok! Thank you for taking the time to leave the review. We are delighted to receive such a positive feedback and have passed you kind words to our team who really do appreciate it.
Once again, thank you for your valued feedback and we look forward to welcoming you again in the future.
Sincerely yours,
Khitika C.
Amara Bangkok
8/10 Bien
Voyageur vérifié
Voyage en couple
11 févr. 2020
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en février 2020
Réponse de Khitika le 11 févr. 2020
Dear Valued Guest,
Greetings from Amara Bangkok! Thank you for taking the time to leave the review. Your comment is certainly important and I will share your review with the team for further improvement in order to enhance our guests’ experience.
Once again, thank you for your valued feedback and looking forward to welcoming you with a more enjoyable experience on your next visit.
Sincerely yours,
Khitika C.
Amara Bangkok
10/10 Excellent
Voyageur vérifié
29 déc. 2019
Voyageur vérifié
Séjour de 3 nuits en décembre 2019
Réponse de Narisa le 14 janv. 2020
Thank you so much for taking the time to give a rate following your recent stay at Amara Bangkok.
10/10 Excellent
Khalil, B
15 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Khalil
Séjour de 3 nuits en décembre 2019
Réponse de Solasa le 27 déc. 2019
Thank you for your score rating and feedback, we are glad to know that you enjoyed your stay at Amara Bangkok. Look forward to having a chance to welcome you back again in the near future.
8/10 Bien
Voyageur vérifié
Voyage en couple
8 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en novembre 2019
Réponse de Solasa le 27 déc. 2019
Thank you for your score rating and compliments for our facilities & services. We hope that you enjoyed your stay at Amara Bangkok. Look forward to having a chance to welcome you back again in the near future.
8/10 Bien
Aaaaaa, Rrreeza
4 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aaaaaa
Séjour de 2 nuits en décembre 2019
Réponse de Solasa le 27 déc. 2019
Thank you for your score rating and we hope that you enjoyed your stay at Amara Bangkok. Look forward to having a chance to welcome you back again in the near future.
8/10 Bien
Alphonse
28 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
LA piscine
Alphonse
Séjour de 3 nuits en novembre 2019
Réponse de Solasa le 27 déc. 2019
Thank you for your score rating and feedback. We hope that you enjoyed your stay at Amara Bangkok. Look forward to having a chance to welcome you back again in the near future.
8/10 Bien
Voyageur vérifié
Voyage en couple
19 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en novembre 2019
Réponse de Solasa le 20 nov. 2019
Thank you very much for your review and good feedback. We are glad that you enjoyed your stay and will convey your compliments to our associates. We hope to welcome you back to the hotel in the near future.
10/10 Excellent
Malaury
Voyage en groupe
17 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel de haut standing
Malaury
Séjour de 3 nuits en novembre 2019
Réponse de Solasa le 20 nov. 2019
Thank you for your score rating, we are glad to know that you enjoyed your stay and will convey your compliments to our associates. Look forward to having chance to welcome you back again in the near future.
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires, Voyage en couple
13 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en novembre 2019
Réponse de Solasa le 20 nov. 2019
Thank you for your score rating and feedback, we are glad to know that you enjoyed your stay and will convey your compliments to our associates. Look forward to having chance to welcome you back again in the near future.
10/10 Excellent
Voyageur vérifié
Voyage en famille, Voyage en couple
13 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en octobre 2019
Réponse de Solasa le 20 nov. 2019
Thank you for your score rating and feedback, we are glad to know that you enjoyed your stay and will convey your compliments to our associates. Look forward to having chance to welcome you back again in the near future.
10/10 Excellent
Voyageur vérifié
18 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en octobre 2019
Réponse de Narisa le 21 oct. 2019
Thank you for your review. We are glad that you enjoyed your stay and hope to welcome you back to the hotel in the near future.
10/10 Excellent
Voyageur vérifié
Voyage en couple
12 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en septembre 2019
Réponse de Narisa le 13 sept. 2019
Merci pour votre avis et vos commentaires. Nous sommes heureux que vous ayez apprécié votre séjour et adressons vos compliments à nos associés.
Nous espérons vous accueillir bientôt dans cet hôtel.
8/10 Bien
Voyageur vérifié
Voyage en couple
16 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en août 2019
Réponse de Narisa le 8 oct. 2019
Thank you for your review and feedback. We are glad that you enjoyed your stay and will convey your compliments to our associates.
We hope to welcome you back to the hotel in the near future.
8/10 Bien
Maurice
20 juil. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel accueillant
Maurice
Séjour de 4 nuits en juillet 2019
10/10 Excellent
Voyageur vérifié
25 juin 2019
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de Narisa J. - Guest Relations Manager le 25 juin 2019
Thank you for your review and feedback. We are glad that you enjoyed your stay and will convey your compliments to our associates.
We hope to welcome you back to the hotel in the near future.
10/10 Excellent
Voyageur vérifié
11 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Réponse de Narisa J. - Guest Relations Manager le 12 juin 2019
Thank you for your review and feedback. We are glad that you enjoyed your stay and will convey your compliments to our associates.
We hope to welcome you back to the hotel in the near future.
8/10 Bien
Voyageur vérifié
24 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en avril 2019
Réponse de Narisa le 26 avr. 2019
Merci pour votre avis et vos commentaires. Nous sommes heureux que vous ayez apprécié votre séjour et adressons vos compliments à nos associés. Les tasses à café sont sur l'étagère derrière le miroir.
Nous espérons vous revoir bientôt dans cet hôtel.
10/10 Excellent
Charline
17 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique
Charline
Séjour de 1 nuit en mars 2019
Réponse de Narisa le 21 mars 2019
Merci beaucoup d'avoir pris le temps de poster une critique suite à votre récent séjour à Amara Bangkok. C'est notre maison loin de chez nous et nous en sommes très fiers. Il est si agréable de lire que le service était efficace et que nous nous sommes assurés que tous vos besoins soient satisfaits et vos vacances agréables. Je vous ai adressé de gentilles paroles à toute l'équipe qui l'apprécie vraiment.
Nous espérons que nous aurons le plaisir de vous accueillir pour une prochaine visite.
8/10 Bien
Martine
2 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Martine
Séjour de 5 nuits en février 2019
Réponse de Narisa le 4 mars 2019
Thank you for your review and feedback. We are glad that you enjoyed your stay and hope to welcome you back to the hotel in the near future.
10/10 Excellent
Voyageur vérifié
Voyage en couple
25 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2019
Réponse de Narisa le 2 mars 2019
Merci pour votre avis et vos commentaires. Nous sommes heureux que vous ayez apprécié votre séjour et adressons vos compliments à nos associés.
Nous espérons vous revoir bientôt dans cet hôtel.
8/10 Bien
Voyageur vérifié
24 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Voyageur vérifié
Séjour de 3 nuits en février 2019
Réponse de Narisa le 27 févr. 2019
Merci pour votre avis et vos commentaires. Nous sommes heureux que vous ayez apprécié votre séjour et adressons vos compliments à nos associés.
Nous espérons vous revoir bientôt dans cet hôtel.
10/10 Excellent
Voyageur vérifié
Voyage en couple
24 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en février 2019
Réponse de Narisa le 27 févr. 2019
Merci pour votre avis et vos commentaires. Nous sommes heureux que vous ayez apprécié votre séjour et adressons vos compliments à nos associés.
Nous espérons vous revoir bientôt dans cet hôtel.
6/10 Satisfaisant
Katsuhiko
Voyage en couple
30 avr. 2024
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Katsuhiko
Séjour de 4 nuits en avril 2024
Réponse de Amara Bangkok Team le 2 mai 2024
Thank you for taking the time to rate your recent experience with us. Your feedback is indeed important and it is shared with our team for improvement while enhancing your future experience. Best regards,
10/10 Excellent
Kai Yuen
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kai Yuen
Séjour de 2 nuits en avril 2024
Réponse de The Amara Bangkok Team le 21 avr. 2024
Dear Kai Yuen, Thank you for choosing to stay with us at Amara Bangkok and for sharing your experience. We are elated to know that our staff were able to assist you and enhance your stay, and that you found the view from our rooftop pool to be wonderful.It's a pleasure to hear that you would consider returning, and we eagerly look forward to welcoming you back for another enjoyable visit.
10/10 Excellent
Maximus
13 avr. 2024
Maximus
Séjour de 1 nuit en avril 2024
Réponse de Amara Bangkok Team le 3 mai 2024
We are pleased to read that you had an enjoyable experience with usWe appreciate you taking the time to share your review and we hope to welcome you back again in the futureSincerely,
8/10 Bien
Nicolas
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicolas
Séjour de 3 nuits en mars 2024
Réponse de The Amara Team le 2 avr. 2024
Dear Nicolas, Thank you for choosing our hotel and for sharing your feedback. We're pleased to hear that you enjoyed our location and found the property clean with nice facilities.We apologize for any inconvenience you experienced with the air conditioning in your room. Providing a comfortable room environment is essential, and we regret that we fell short in this aspect. Your comments have been shared with our maintenance team to ensure that our air conditioning units are functioning properly and to improve our guests' control over their settings.We appreciate your understanding and are glad that it was manageable during your stay. We look forward to the opportunity to provide you with an even more comfortable experience in the future.
10/10 Excellent
Robert
Voyage en groupe
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 4 nuits en mars 2024
Réponse de Amara Bangkok Team le 1 avr. 2024
Dear Robert,We're delighted to hear that we remain your best choice and have consistently met your expectations. Your satisfaction and loyalty are the greatest compliments to our team.Thank you for your continued trust in us, and we eagerly await your next visit to Amara Bangkok.
10/10 Excellent
Chigozie
29 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Chigozie
Séjour de 4 nuits en mars 2024
Réponse de The Amara Team le 29 mars 2024
Dear Chigozie, Thank you for your enthusiastic feedback! We're thrilled that you had an awesome stay and appreciate your high recommendation. We look forward to welcoming you back for another memorable experience.
10/10 Excellent
Robert
Voyage en groupe
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 4 nuits en mars 2024
Réponse de The Amara Team le 27 mars 2024
Dear Robert, Thank you very much for your 5-star review and your intention to return to Amara Bangkok. We are thrilled to receive such positive feedback, and we look forward to welcoming you back for another fantastic stay. Your satisfaction is our top priority, and we will strive to make your next visit even more memorable. If you have any specific requests or preferences for your next stay, please let us know. We appreciate your support and loyalty to our hotel.
8/10 Bien
Colm
Voyage en couple
18 mars 2024
Les points forts : Personnel et service et équipements
Colm
Séjour de 1 nuit en mars 2024
Réponse de Amara Bangkok le 18 mars 2024
Dear Colm, Thank you for your feedback on your stay with us at Amara Bangkok. We are glad to hear that you found our hotel to be of good value. It's also wonderful that you enjoyed the rooftop area despite the bustling atmosphere—it is indeed a popular spot among our guests seeking spectacular views and a relaxing ambiance.We appreciate you sharing your perspective, and we hope the vibrancy of our rooftop added to the overall enjoyment of your visit. We look forward to the opportunity to welcome you back in the future, possibly at a quieter time when you can enjoy the rooftop with a bit more tranquility.
4/10 Médiocre
NOBUMASA
26 févr. 2024
Les points faibles : Personnel et service
NOBUMASA
Séjour de 5 nuits en février 2024
Réponse de The Amara Team le 27 févr. 2024
Dear NOBUMASA, Thank you for taking the time to provide your feedback. We deeply regret to hear that your check-in experience did not meet the high standards we strive to uphold and resulted in a less than satisfactory rating.It is clear that the delay you encountered due to our high occupancy impacted your perception of Amara Bangkok, and for this, we are truly sorry. We understand how precious every moment is when you’re traveling, and any wait can certainly be frustrating.Please be assured that we are taking your comments very seriously and are actively reviewing our check-in procedures, especially during peak times, to ensure a more efficient and welcoming start to our guests' stays.We value your patronage and would appreciate another opportunity to deliver the exceptional service you expect and deserve. Please feel free to reach out to us directly if you wish to discuss this matter further or if there is anything we can do to make amends.Once again, our apologies for any inconvenience caused, and we hope to have the chance to restore your confidence in our hotel.
2/10 Horrible
Gen
23 févr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Gen
Séjour de 1 nuit en février 2024
Réponse de The Amara Team le 23 févr. 2024
Dear Gen,Thank you for taking the time to share your feedback. We are sorry to hear that the room size did not meet your expectations. At Amara Bangkok, we strive to provide a comfortable and accommodating experience for all our guests, and we take your comments seriously.We offer a variety of room sizes and would be more than happy to assist you in selecting a room that better suits your needs for any future visits. Furthermore, we are committed to ensuring that our space is utilized in the best possible way to provide comfort and convenience.Please reach out to us directly for your next visit so that we can personally ensure a room selection that meets your expectations. We value your patronage and look forward to the opportunity to serve you better in the near future.
10/10 Excellent
MIGUEL
Voyage en groupe
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MIGUEL
Séjour de 1 nuit en février 2024
Réponse de The Amara Team le 22 févr. 2024
Dear Miguel, Thank you for your continued loyalty to Amara Bangkok Hotel and for sharing your splendid experience with us. We are thrilled to hear that your initial stay in 2016 left such a lasting impression that you chose to return without hesitation.It brings us immense joy to know that our beds provided amazing comfort, and that the reception staff, our stunning pool, and the views from the sky bar all contributed to your wonderful stay. We are also pleased to hear that our location continues to serve as the perfect base for your Bangkok adventures.We eagerly look forward to your next visit and the opportunity to once again provide an exceptional experience. Please let us know when you plan to return - we can't wait to welcome you back!
10/10 Excellent
Jan
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jan
Séjour de 3 nuits en février 2024
Réponse de The Amara Team le 22 févr. 2024
Dear Jan, That's great to hear! If you have any further comments on your stay or if there's anything else you'd like to share about your experience, please do let us know. We're always eager to hear from our guests and ensure their satisfaction. Thank you for choosing to stay with us, and we hope to welcome you again in the future.
6/10 Satisfaisant
Jonas
Voyage en famille
2 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
OK stay
Jonas
Séjour de 4 nuits en janvier 2024
Réponse de The Amara Team le 2 févr. 2024
Thank you for taking the time to share your feedback on your recent stay at Amara Bangkok. We sincerely apologise for the inconvenience caused by the delay in making your room available. We understand that a timely check-in is of the utmost importance, and we regret that we did not meet our usual standards in this regard.Whilst we offered drink vouchers as a gesture of apology, we recognise that this did not fully compensate for the time lost and the discomfort you experienced. Your comments have been shared with our management team, and we are implementing measures to ensure such delays are minimised in the future.Regarding your observations about the pool area and the limited number of sunbeds, we are grateful for your input. We are continually striving to improve our facilities and guest experiences, and your feedback is invaluable to this process.We hope to have the opportunity to welcome you back to Amara Bangkok in the future and provide you with the high standard of service and hospitality for which we are known.
10/10 Excellent
Ariadna
Voyage en couple
31 janv. 2024
Les points forts : Équipements
Ariadna
Séjour de 1 nuit en janvier 2024
Réponse de -The Amara Team- le 1 févr. 2024
Thank you for sharing your positive experience at Amara Bangkok. We are delighted to hear that you found our staff kind and attentive, enjoyed the spectacular views from your room, and appreciated the welcome cocktail and snacks. It's great to know that the breakfast buffet met your expectations.We look forward to hosting you again on your next visit to Bangkok and providing you with another enjoyable stay.
6/10 Satisfaisant
Tan
22 janv. 2024
Les points forts : Personnel et service
Outdated club10 and club lounge
Tan
Séjour de 4 nuits en janvier 2024
Réponse de -The Amara Team- le 22 janv. 2024
Thank you for sharing your feedback regarding your recent stay at Club10. We appreciate your candid comments, and we apologize for any disappointment you experienced with the current state of the Club10 room and lounge.Your insights are invaluable, and we take them seriously. Please be assured that we are actively reviewing our plans for renovations, and your specific feedback on Club10 and the lounge will be considered in this process. Our aim is to enhance our guests' experience, and your observations will help us prioritize improvements.We sincerely hope you will consider staying with us again in the future, allowing us the opportunity to provide you with an improved experience.Thank you for bringing this to our attention, and we appreciate your understanding.
8/10 Bien
Kalle
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bangkok visit
Kalle
Séjour de 7 nuits en janvier 2024
Réponse de -The Amara Team- le 22 janv. 2024
Thank you for your positive review! We're delighted you enjoyed our great hotel and excellent breakfast. Your feedback is valuable, and we appreciate your understanding regarding occasional pool crowding. We're continuously working to enhance our guest experience and hope to welcome you back for another enjoyable stay.