Hall

Avis sur Swissotel Bangkok Ratchada

5 out of 5
Swissotel Bangkok Ratchada
204 Ratchadapisek Road, Huay Kwan, Bangkok, Bangkok

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 380 avis sur 784." "
Note des voyageurs de 8 (Bien), d’après 317 avis sur 784." "
Note des voyageurs de 6 (Satisfaisant), d’après 68 avis sur 784." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 784." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 784." "

8,8/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

xiaoqiu

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en mai 2019
Réponse de Frank Rajatabhothi le 9 juin 2019
Thank you for your rating. Please tell us what could we improve to make your experience worth a 9 or 10? Looking forward to hearing from you. Thank you.

8/10 Bien

kitano, france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bien
meulilier ancien, mais tres propre, chambre spacieuse, metro a coté, marché et centre commerciaux pas loin, petit dejeuner vairée et copieu, pour le prix c est un bon hotel avec un quartier assez calme et a proximité de pas mal de chose. quartier connu pour ces touristes chinois et japonais du aux nombreux salon de massage aquarium, mais le quartier est tranquille et sur. a conseiller.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Dr Foot

Les points forts : Propreté, personnel et service, confort de la chambre
Meilleur qualité prix
Nous avons passé un séjour très agréable dans une chambre executive avec tous les conforts plus le service au top niveau. Je retournerai à cet hôtel pour prochain voyage.

8/10 Bien

francereve

Les points forts : Propreté, personnel et service, confort de la chambre
HOTEL TRES BIEN
TRÈS BON HÔTEL MAIS UN PEU EXCENTRE ET UN PEU LOIN DU CENTRE ET DES TEMPLES HEUREUSEMENT LE MÉTRO EST A COTE LE PETIT DÉJEUNER EST NICKEL ON PEUT MANGER DE TOUT ET C EST TRÈS BIEN PRÉSENTÉ, LES CHAMBRES SONT PROPRES ET LE PERSONNEL TRÈS ACCUEILLANT

10/10 Excellent

Kan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
古いホテルとは感じない清潔なホテルです。 ホテルから歩いて5分ほどのところにマッサージも多くあり便利です。
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations Manager le 22 mai 2024
Dear Kan,We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada MusigapanGuest Relations Manager

8/10 Bien

Justin, Singapore

Séjour de 12 nuits en avril 2024
Réponse de Guest Relations Manager le 22 mai 2024
Dear Justin,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward to having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Excellent

Rudolf

Séjour de 4 nuits en avril 2024
Réponse de Guest Relations Manager le 22 mai 2024
Dear Rudolf,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward to having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager

8/10 Bien

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Near to amenity, safe and convenient
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Manager le 22 mai 2024
Dear David,Thank you very much for your rating our review following a stay at Swissôtel Bangkok Ratchada.My team and I are looking forward to having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager

8/10 Bien

Justin

Séjour de 1 nuit en février 2024
Réponse de Guest Relations Manager le 2 mars 2024
Dear Justin,Greeting from Swissôtel Bangkok Ratchada!Thank you very much for your Rating our review following a stay at Swissotel Bangkok Ratchada.It is a great pleasure to hear that you thoroughly enjoy staying with us.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Excellent

Terence Benson

Séjour de 1 nuit en février 2024
Réponse de Guest Relations Manager le 2 mars 2024
Dear Terence Benson,Greeting from Swissôtel Bangkok Ratchada!Thank you very much for your Rating our review following a stay at Swissotel Bangkok Ratchada.It is a great pleasure to hear that you thoroughly enjoy staying with us.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Excellent

Neale

Séjour de 2 nuits en février 2024
Réponse de Guest Relations Manager le 2 mars 2024
Dear Neale,Greeting from Swissôtel Bangkok Ratchada!Thank you very much for your Rating our review following a stay at Swissotel Bangkok Ratchada.It is a great pleasure to hear that you thoroughly enjoy staying with us.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Excellent

J

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Guest Relations Manager le 17 févr. 2024
Dear J,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Excellent

Alan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Guest Relations Manager le 31 déc. 2023
Dear Alan ,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager

8/10 Bien

Yong hun

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
객실 청소
객실내부 바닥 카페트 교체혹은 위탇청소 필요… 가끔 타올을 채우지 않고 룸 청소하는 경향있슴
Séjour de 4 nuits en novembre 2023
Réponse de Guest Relations Manager le 31 déc. 2023
Dear Yong hun,Greeting from Swissôtel Bangkok Ratchada!We appreciate you taking the time to share about your stay at Swissotel Bangkok Ratchada. I am disappointed to hear that your experience did not meet your expectations.At Swissotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences.I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards of our hotel.Yours sincerely,Pimmada MusigapanGuest Relations Manager

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Near to amenities
Réponse de Guest Relations Manager le 17 févr. 2024
Dear David,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager

6/10 Satisfaisant

GLOBAL

Séjour de 2 nuits en octobre 2023
Réponse de Guest Relations Manager le 31 déc. 2023
Dear GLOBAL,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager

8/10 Bien

HAK HO

Séjour de 3 nuits en décembre 2023

10/10 Excellent

Henrik

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super nice hotel
Super nice hotel with amazing staff all over the place Stayed for 9 nights and will be back. Super good breakfast WiFi was quite bad in my room, excellent elsewhere but they are changing to a new provider so I’m sure it will be better shortly Best gym ever Thanks for a great stay Henrik
Séjour de 8 nuits en novembre 2023
Réponse de Guest Relations Manager le 31 déc. 2023
Dear Henrik,We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Excellent

michel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Hotel staff was very receptive. Great service.
Séjour de 3 nuits en novembre 2023
Réponse de Guest Relations Manager le 31 déc. 2023
Dear michel,Thank you very much for your Rating our review following a stay at Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Excellent

Yong hun

Séjour de 7 nuits en novembre 2023
Réponse de Guest Relations Manager le 31 déc. 2023
Dear Yong hun,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Excellent

Austin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed at this hotelat least five(5) times and enjoyed my times there but this time was disappointed that they lost my reservation and I had to pay more for the suite than I was quoted in my resrvation
Séjour de 5 nuits en novembre 2023
Réponse de Guest Relations Manager le 25 nov. 2023
Dear Austin,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada Musigapan Guest Relations Manager

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Guest Relations Manager le 25 nov. 2023
Dear Anonymous,Thank you for the positive rating.Best Regards,Pimmada Musigapan Guest Relations Manager

6/10 Satisfaisant

Wei-Chien

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 6 nuits en novembre 2023

8/10 Bien

To minh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Guest Relations Manager le 25 nov. 2023
Dear To minh,Thank you for the positive rating.Best Regards,Pimmada Musigapan Guest Relations Manager

10/10 Excellent

SIRIRAT

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We like about the location of the property is very convenient, clean, beautiful and staff was very friendly and attentive. I only thing we want to suggest is if there is 3 people in the room. They should be a towel for each person.
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relations Manager le 8 oct. 2023
Dear SIRIRAT,We are delighted to hear your kind feedback after your departure from our hotel.Please allow me to use this opportunity to thank you for participating in Expedia and providing us with this wonderful feedback. There is nothing lifting our spirits up than the fact that you compliment to our staff who providing you an excellent service. It is our goal to provide a wonderful stay to each and every guest. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pimmada MusigapanGuest Relations Manager

8/10 Bien

Desmond

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023
Réponse de Loyalty Manager le 20 sept. 2023
Dear Desmond ,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

8/10 Bien

Margo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here for 3 nights and it was a good stay. The food was good. Location was convenient to the metro and it was easy to get a taxi or a grab. Was a little far out from the airport though. I would definitely stay here again.
Séjour de 3 nuits en septembre 2023
Réponse de Guest Relations Manager le 25 nov. 2023
Dear Margo,We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada Musigapan Guest Relations Manager

10/10 Excellent

Justin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Loyalty Manager le 13 sept. 2023
Dear Justin,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

10/10 Excellent

Netivadee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding service
Séjour de 2 nuits en septembre 2023
Réponse de Loyalty Manager le 13 sept. 2023
Dear Netivadee,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

2/10 Horrible

Wai Chong

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel Aircon system requires major overhaul
The aircon system is stuffy and the whole room is not “ freshed “ - feels like there is a virus inside that cause sleepiness, running nose and body aches. Breakfast noodles don’t taste good and porridge is not warm, quite disgusting to eat if your Asian taking the breakfast.
Séjour de 4 nuits en août 2023
Réponse de Loyalty Manager le 7 sept. 2023
Dear Wai Chong ,We appreciate you taking the time to share about your stay at Swissotel Bangkok Ratchada. I am disappointed to hear that your experience did not meet your expectations.At Swissotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences.I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,Pimmada MusigapanLoyalty Manager

6/10 Satisfaisant

manho

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Overall is okay and you feel 80s. Only the swimming pool is a bit disappointed. It's old and small. Breakfast is good and staff are helpful. Also close to subway and night food market.
Réponse de Loyalty Manager le 7 sept. 2023
Dear manho,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

10/10 Excellent

Akira

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Loyalty Manager le 27 août 2023
Dear Akira,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

8/10 Bien

CHUN KEE JACKY

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de Loyalty Manager le 27 août 2023
Dear CHUN KEE JACKY,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

8/10 Bien

LOK CHUN

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Loyalty Manager le 27 août 2023
Dear LOK CHUN,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

8/10 Bien

Tien Luon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfort and enjoy during stay especially good greeting from front desk and staff
Séjour de 5 nuits en juillet 2023
Réponse de Kornwika le 19 juil. 2023
Dear Tien Luon,Thank you very much for your positive review. We are glad to hear that you had enjoyed the stay with us and our staff were able to deliver the superior service. Your feedback has been shared with the team in order for us to better the level of service.Thank you again for staying with us and we look forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager

8/10 Bien

burak

Séjour de 1 nuit en juin 2023
Réponse de Kornwika le 19 juil. 2023
Dear Burak,We very much appreciate your positive review of your recent stay at Swissotel Bangkok Ratchada.Looking forward to welcoming you back in the near future.Sincerely,Kornwika SukumanFront Office Manager

8/10 Bien

Desmond

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfort and convenient
Séjour de 3 nuits en juin 2023
Réponse de Kornwika le 17 juin 2023
Dear Desmond,Thank you very much for your positive feedback. We are delighted to hear that overall stay experience met your expectation. You will feedback will be shared to the team as it serves as a motivation in order to better the service.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Kind regards,Kornwika SukumanFront Office Manager

10/10 Excellent

Meena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy moments with friendly environment
Very satisfied with everything there. I'm very happy that I had choose this hotel for our vacation there.. really very comfortable to stay here , spacious room, only if have bidget near toilet bowl that would be perfect definitely. spacious cafe and quite convenient to mrt station, just a walking distance. Hotel Cafe staff are nice too , especially Noey very hardworking person. .Breakfast also good and alot of varieties too. Definitely will stay here again if we come by Bangkok.
Séjour de 3 nuits en juin 2023
Réponse de Kornwika le 17 juin 2023
Dear Khun Meena,Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Swissotel Bangkok Ratchada.I will share it with our team, and I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially Noey who are so happy to read this through.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Kind regards, Kornwika SukumanFront Office Manager

10/10 Excellent

David

Séjour de 3 nuits en juin 2023
Réponse de Kornwika le 19 juil. 2023
Dear Mr. David,Thank you very much for your excellent feedback.We look forward to welcoming you back in the near future.Sincerely,Kornwika SukumanFront Office Manager

10/10 Excellent

mehmet fatih

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
güzel
metroya yakın, istediğiniz yere ulaşabiliyorsunuz, odalar geniş, temiz. spor salonu güzel kullanışlı
Séjour de 2 nuits en juin 2023
Réponse de Kornwika le 17 juin 2023
Dear Mehmet,Thank you very much for your positive review.We are glad to hear that your overall stay experience met your expectation including the room comfort as well as the location. I will share your feedback with the entire team as it serves exactly as a motivation to better the level of service.Thanks again for staying with us and we look forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager

8/10 Bien

Kenneth

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Terrible miscommunication front desk employees
I was bumped off my early morning flight and decided to stay at the Swisshotel. When I arrive at 6:30am they told it was too early to check in and that they were fully booked, so I would not be able to have an early check in and would have to wait till at 10:00-11:00am for housecleaning to make my room. They told me that I can sit in the lobby and they will inform once my room was ready for me. I checked with another girl at the front desk around 9:00am and she said the room was still not ready, however, she reassured me that they knew I was waiting and as soon as the room was ready, they would come and get me. At 10:30am, I checked again with a different front desk girl, this time my room was ready! How long was my room waiting for me? I think the girls at the front desk dropped the bomb and made promises they didn’t keep! It wasn’t super busy up there and I was super tired sitting on an uncomfortable couch in the lobby. I wanted to complain to many but was more tired and anxious to get to my room! I realize that the normal check in time was 2:00pm, but don’t make promises you can’t keep and especially from 2 different people! The hotel hotel is nice and elegant overall but being a service oriented industry, it could be a 5-star hotel with 2-star staff!
Séjour de 1 nuit en mai 2023
Réponse de Kornwika le 17 juin 2023
Dear Kenneth,Thank you for taking the time to send us your survey regarding your stay at Swissotel Bangkok Ratchada.We value and always welcome feedback from our guests and I will share yours with our team as we strive to continuously improve the quality of our services.Having said that, please rest assured that your comments concerning the check-in procedure are well noted and training exercise would be conducted accordingly.Kindly accept our sincere apologies for this inconvenience.Please let me know if I can be any of your assistance in the future.Email: kornwika.sukuman@swissotel.comKind regards,Kornwika SukumanFront Office Manager

10/10 Excellent

KIRYONG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2023
Réponse de Kornwika le 17 juin 2023
Dear Kiryong,Thank you very much for your positive review. we are happy to hear that overall stay experience met your expectation. We look forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Tatiana le 1 mai 2023
Dear Guest,Thank you for taking the time to leave a review! Our staff takes pride in providing excellent service, and we're glad to hear that their efforts are appreciated. We hope to have the pleasure of welcoming you back on your next trip to the area.Best regards,Hotel Management

8/10 Bien

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Close to MRT and highway.
Séjour de 6 nuits en avril 2023
Réponse de Tatiana le 24 avr. 2023
Dear David,Thank you for taking the time to review your recent stay at our hotel. We're pleased to hear that you found our location convenient, being close to the MRT and highway. We strive to provide our guests with a comfortable and convenient experience during their stay with us, and we're glad to know that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon.Best regards,Tatiana Lebedeva Director of Rooms

8/10 Bien

Yang

Séjour de 2 nuits en avril 2023
Réponse de Tatiana le 12 avr. 2023
Dear Yang,Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay with us and that our service met your expectations. We hope to have the pleasure of hosting you again in the future.Best regards,Tatiana Lebedeva Director of Rooms

10/10 Excellent

Armando

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bangkok the top quality hotel worth price
perfect location nearby metro station fair quality compared the price clean people very friendly and always happy
Séjour de 3 nuits en mars 2023
Réponse de Tatiana le 27 mars 2023
Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at Swissotel Bangkok Ratchada and found our location to be perfect for your needs. We are glad that you also found our prices to be fair, and we take pride in offering high-quality accommodations at affordable rates.We are pleased to hear that you found our hotel to be clean and well-maintained, and that our friendly and helpful staff made your stay even more enjoyable. Our team is dedicated to providing excellent service to all of our guests, and your positive comments serve as a great motivation for us.Thank you again for your review, and we hope to have the opportunity to welcome you back to Swissotel Bangkok Ratchada soon.Best regards,Tatiana Lebedeva Director of Rooms

10/10 Excellent

Armando

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
best hotel in Bangkok
Personale cordiale gentilissimo e rapido. Ottimo rapporto qualità prezzo Stanze pulite e sempre perfettamente riordinate. Ho chiesto stanza silenziosa e mi è stata offerta senza problemi. consiglio a tutti In particolar modo la gentile Receptionist di nome Nikkj super affidabile ...grazie
Séjour de 4 nuits en mars 2023
Réponse de Tatiana le 27 mars 2023
Dear valued guest,Thank you for choosing Swissotel Bangkok Ratchada and for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay with us, especially our friendly and efficient staff, clean and tidy rooms, and excellent value for money.We are committed to providing our guests with comfortable and memorable experiences, and we are glad to hear that our team, especially Nikki, provided you with the high level of service that we strive for.Thank you for recommending us to others, and we hope to welcome you back to Swissotel Bangkok Ratchada soon for another enjoyable stay.Best regards,Tatiana Lebedeva Director of Rooms

10/10 Excellent

JINHO

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Tatiana le 20 mars 2023
Dear Guest, Thank you for taking the time to leave a review. We are delighted to know that you enjoyed your stay with us and that you found the service and breakfast to be good. Our team works hard to maintain our facilities and it's great to hear that it was up to your standards. Thank you for your high score and we hope to welcome you back in the near future. Best regards, Tatiana Lebedeva Director of Rooms