Avis sur Swissotel Bangkok Ratchada
Swissotel Bangkok Ratchada
204 Ratchadapisek Road, Huay Kwan, Bangkok, Bangkok
Avis
8,8
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
8 juin 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en mai 2019
Réponse de Frank Rajatabhothi le 9 juin 2019
Thank you for your rating. Please tell us what could we improve to make your experience worth a 9 or 10?
Looking forward to hearing from you.
Thank you.
8/10 Bien
kitano, france
1 avr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bien
kitano
8/10 Bien
Voyageur vérifié
16 déc. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Voyageur vérifié
16 déc. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Dr Foot
26 nov. 2012
Les points forts : Propreté, personnel et service, confort de la chambre
Meilleur qualité prix
Dr Foot
8/10 Bien
francereve
16 juil. 2012
Les points forts : Propreté, personnel et service, confort de la chambre
HOTEL TRES BIEN
francereve
10/10 Excellent
Kan
Voyage d’affaires
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kan
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations Manager le 22 mai 2024
Dear Kan,We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada MusigapanGuest Relations Manager
8/10 Bien
Justin, Singapore
23 avr. 2024
Justin
Séjour de 12 nuits en avril 2024
Réponse de Guest Relations Manager le 22 mai 2024
Dear Justin,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward to having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager
10/10 Excellent
Rudolf
22 avr. 2024
Rudolf
Séjour de 4 nuits en avril 2024
Réponse de Guest Relations Manager le 22 mai 2024
Dear Rudolf,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward to having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager
8/10 Bien
David
Voyage d’affaires
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Manager le 22 mai 2024
Dear David,Thank you very much for your rating our review following a stay at Swissôtel Bangkok Ratchada.My team and I are looking forward to having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager
8/10 Bien
Justin
23 févr. 2024
Justin
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Manager le 2 mars 2024
Dear Justin,Greeting from Swissôtel Bangkok Ratchada!Thank you very much for your Rating our review following a stay at Swissotel Bangkok Ratchada.It is a great pleasure to hear that you thoroughly enjoy staying with us.Best Regards,Pimmada MusigapanGuest Relations Manager
10/10 Excellent
Terence Benson
20 févr. 2024
Terence Benson
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Manager le 2 mars 2024
Dear Terence Benson,Greeting from Swissôtel Bangkok Ratchada!Thank you very much for your Rating our review following a stay at Swissotel Bangkok Ratchada.It is a great pleasure to hear that you thoroughly enjoy staying with us.Best Regards,Pimmada MusigapanGuest Relations Manager
10/10 Excellent
Neale
18 févr. 2024
Neale
Séjour de 2 nuits en février 2024
Réponse de Guest Relations Manager le 2 mars 2024
Dear Neale,Greeting from Swissôtel Bangkok Ratchada!Thank you very much for your Rating our review following a stay at Swissotel Bangkok Ratchada.It is a great pleasure to hear that you thoroughly enjoy staying with us.Best Regards,Pimmada MusigapanGuest Relations Manager
10/10 Excellent
J
Voyage d’affaires
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
J
Séjour de 2 nuits en janvier 2024
Réponse de Guest Relations Manager le 17 févr. 2024
Dear J,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager
10/10 Excellent
Alan
Voyage d’affaires
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alan
Séjour de 2 nuits en novembre 2023
Réponse de Guest Relations Manager le 31 déc. 2023
Dear Alan ,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager
8/10 Bien
Yong hun
Voyage en famille
16 déc. 2023
Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
객실 청소
Yong hun
Séjour de 4 nuits en novembre 2023
Réponse de Guest Relations Manager le 31 déc. 2023
Dear Yong hun,Greeting from Swissôtel Bangkok Ratchada!We appreciate you taking the time to share about your stay at Swissotel Bangkok Ratchada. I am disappointed to hear that your experience did not meet your expectations.At Swissotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences.I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards of our hotel.Yours sincerely,Pimmada MusigapanGuest Relations Manager
10/10 Excellent
David
Voyage d’affaires
15 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Réponse de Guest Relations Manager le 17 févr. 2024
Dear David,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager
6/10 Satisfaisant
GLOBAL
13 déc. 2023
GLOBAL
Séjour de 2 nuits en octobre 2023
Réponse de Guest Relations Manager le 31 déc. 2023
Dear GLOBAL,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager
8/10 Bien
HAK HO
11 déc. 2023
HAK HO
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Henrik
Voyage d’affaires
4 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super nice hotel
Henrik
Séjour de 8 nuits en novembre 2023
Réponse de Guest Relations Manager le 31 déc. 2023
Dear Henrik,We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada MusigapanGuest Relations Manager
10/10 Excellent
michel
Voyage en couple
4 déc. 2023
Les points forts : Propreté, personnel et service, équipements
michel
Séjour de 3 nuits en novembre 2023
Réponse de Guest Relations Manager le 31 déc. 2023
Dear michel,Thank you very much for your Rating our review following a stay at Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager
10/10 Excellent
Yong hun
30 nov. 2023
Yong hun
Séjour de 7 nuits en novembre 2023
Réponse de Guest Relations Manager le 31 déc. 2023
Dear Yong hun,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager
10/10 Excellent
Austin
Voyage en famille
20 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Austin
Séjour de 5 nuits en novembre 2023
Réponse de Guest Relations Manager le 25 nov. 2023
Dear Austin,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada Musigapan Guest Relations Manager
8/10 Bien
Voyageur vérifié
Voyage d’affaires
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en novembre 2023
Réponse de Guest Relations Manager le 25 nov. 2023
Dear Anonymous,Thank you for the positive rating.Best Regards,Pimmada Musigapan Guest Relations Manager
6/10 Satisfaisant
Wei-Chien
Voyage d’affaires
14 nov. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Wei-Chien
Séjour de 6 nuits en novembre 2023
8/10 Bien
To minh
3 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
To minh
Séjour de 4 nuits en octobre 2023
Réponse de Guest Relations Manager le 25 nov. 2023
Dear To minh,Thank you for the positive rating.Best Regards,Pimmada Musigapan Guest Relations Manager
10/10 Excellent
SIRIRAT
Voyage en famille avec de jeunes enfants, Voyage d’affaires
4 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
SIRIRAT
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relations Manager le 8 oct. 2023
Dear SIRIRAT,We are delighted to hear your kind feedback after your departure from our hotel.Please allow me to use this opportunity to thank you for participating in Expedia and providing us with this wonderful feedback. There is nothing lifting our spirits up than the fact that you compliment to our staff who providing you an excellent service. It is our goal to provide a wonderful stay to each and every guest. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pimmada MusigapanGuest Relations Manager
8/10 Bien
Desmond
Voyage d’affaires
14 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Desmond
Séjour de 4 nuits en septembre 2023
Réponse de Loyalty Manager le 20 sept. 2023
Dear Desmond ,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager
8/10 Bien
Margo
Voyage en couple
11 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Margo
Séjour de 3 nuits en septembre 2023
Réponse de Guest Relations Manager le 25 nov. 2023
Dear Margo,We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada Musigapan Guest Relations Manager
10/10 Excellent
Justin
Voyage d’affaires
11 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Justin
Séjour de 1 nuit en septembre 2023
Réponse de Loyalty Manager le 13 sept. 2023
Dear Justin,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager
10/10 Excellent
Netivadee
Voyage en famille
8 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Netivadee
Séjour de 2 nuits en septembre 2023
Réponse de Loyalty Manager le 13 sept. 2023
Dear Netivadee,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager
2/10 Horrible
Wai Chong
Voyage d’affaires
30 août 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel Aircon system requires major overhaul
Wai Chong
Séjour de 4 nuits en août 2023
Réponse de Loyalty Manager le 7 sept. 2023
Dear Wai Chong ,We appreciate you taking the time to share about your stay at Swissotel Bangkok Ratchada. I am disappointed to hear that your experience did not meet your expectations.At Swissotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences.I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,Pimmada MusigapanLoyalty Manager
6/10 Satisfaisant
manho
Voyage en couple
29 août 2023
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
manho
Réponse de Loyalty Manager le 7 sept. 2023
Dear manho,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager
10/10 Excellent
Akira
12 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Akira
Séjour de 1 nuit en août 2023
Réponse de Loyalty Manager le 27 août 2023
Dear Akira,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager
8/10 Bien
CHUN KEE JACKY
Voyage d’affaires
26 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CHUN KEE JACKY
Séjour de 3 nuits en juillet 2023
Réponse de Loyalty Manager le 27 août 2023
Dear CHUN KEE JACKY,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager
8/10 Bien
LOK CHUN
Voyage en groupe
18 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
LOK CHUN
Séjour de 2 nuits en juillet 2023
Réponse de Loyalty Manager le 27 août 2023
Dear LOK CHUN,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager
8/10 Bien
Tien Luon
14 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tien Luon
Séjour de 5 nuits en juillet 2023
Réponse de Kornwika le 19 juil. 2023
Dear Tien Luon,Thank you very much for your positive review. We are glad to hear that you had enjoyed the stay with us and our staff were able to deliver the superior service. Your feedback has been shared with the team in order for us to better the level of service.Thank you again for staying with us and we look forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager
8/10 Bien
burak
25 juin 2023
burak
Séjour de 1 nuit en juin 2023
Réponse de Kornwika le 19 juil. 2023
Dear Burak,We very much appreciate your positive review of your recent stay at Swissotel Bangkok Ratchada.Looking forward to welcoming you back in the near future.Sincerely,Kornwika SukumanFront Office Manager
8/10 Bien
Desmond
Voyage d’affaires
15 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Desmond
Séjour de 3 nuits en juin 2023
Réponse de Kornwika le 17 juin 2023
Dear Desmond,Thank you very much for your positive feedback. We are delighted to hear that overall stay experience met your expectation. You will feedback will be shared to the team as it serves as a motivation in order to better the service.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Kind regards,Kornwika SukumanFront Office Manager
10/10 Excellent
Meena
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy moments with friendly environment
Meena
Séjour de 3 nuits en juin 2023
Réponse de Kornwika le 17 juin 2023
Dear Khun Meena,Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Swissotel Bangkok Ratchada.I will share it with our team, and I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially Noey who are so happy to read this through.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Kind regards, Kornwika SukumanFront Office Manager
10/10 Excellent
David
10 juin 2023
David
Séjour de 3 nuits en juin 2023
Réponse de Kornwika le 19 juil. 2023
Dear Mr. David,Thank you very much for your excellent feedback.We look forward to welcoming you back in the near future.Sincerely,Kornwika SukumanFront Office Manager
10/10 Excellent
mehmet fatih
Voyage en groupe
5 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
güzel
mehmet fatih
Séjour de 2 nuits en juin 2023
Réponse de Kornwika le 17 juin 2023
Dear Mehmet,Thank you very much for your positive review.We are glad to hear that your overall stay experience met your expectation including the room comfort as well as the location. I will share your feedback with the entire team as it serves exactly as a motivation to better the level of service.Thanks again for staying with us and we look forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager
8/10 Bien
Kenneth
Voyage en groupe
30 mai 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Terrible miscommunication front desk employees
Kenneth
Séjour de 1 nuit en mai 2023
Réponse de Kornwika le 17 juin 2023
Dear Kenneth,Thank you for taking the time to send us your survey regarding your stay at Swissotel Bangkok Ratchada.We value and always welcome feedback from our guests and I will share yours with our team as we strive to continuously improve the quality of our services.Having said that, please rest assured that your comments concerning the check-in procedure are well noted and training exercise would be conducted accordingly.Kindly accept our sincere apologies for this inconvenience.Please let me know if I can be any of your assistance in the future.Email: kornwika.sukuman@swissotel.comKind regards,Kornwika SukumanFront Office Manager
10/10 Excellent
KIRYONG
30 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
KIRYONG
Séjour de 5 nuits en mai 2023
Réponse de Kornwika le 17 juin 2023
Dear Kiryong,Thank you very much for your positive review. we are happy to hear that overall stay experience met your expectation. We look forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
28 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en avril 2023
Réponse de Tatiana le 1 mai 2023
Dear Guest,Thank you for taking the time to leave a review! Our staff takes pride in providing excellent service, and we're glad to hear that their efforts are appreciated. We hope to have the pleasure of welcoming you back on your next trip to the area.Best regards,Hotel Management
8/10 Bien
David
Voyage d’affaires
21 avr. 2023
Les points forts : Propreté, personnel et service, équipements
David
Séjour de 6 nuits en avril 2023
Réponse de Tatiana le 24 avr. 2023
Dear David,Thank you for taking the time to review your recent stay at our hotel. We're pleased to hear that you found our location convenient, being close to the MRT and highway. We strive to provide our guests with a comfortable and convenient experience during their stay with us, and we're glad to know that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon.Best regards,Tatiana Lebedeva Director of Rooms
8/10 Bien
Yang
8 avr. 2023
Yang
Séjour de 2 nuits en avril 2023
Réponse de Tatiana le 12 avr. 2023
Dear Yang,Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay with us and that our service met your expectations. We hope to have the pleasure of hosting you again in the future.Best regards,Tatiana Lebedeva Director of Rooms
10/10 Excellent
Armando
Voyage en groupe
27 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bangkok the top quality hotel worth price
Armando
Séjour de 3 nuits en mars 2023
Réponse de Tatiana le 27 mars 2023
Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at Swissotel Bangkok Ratchada and found our location to be perfect for your needs. We are glad that you also found our prices to be fair, and we take pride in offering high-quality accommodations at affordable rates.We are pleased to hear that you found our hotel to be clean and well-maintained, and that our friendly and helpful staff made your stay even more enjoyable. Our team is dedicated to providing excellent service to all of our guests, and your positive comments serve as a great motivation for us.Thank you again for your review, and we hope to have the opportunity to welcome you back to Swissotel Bangkok Ratchada soon.Best regards,Tatiana Lebedeva Director of Rooms
10/10 Excellent
Armando
Voyage en groupe
27 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
best hotel in Bangkok
Armando
Séjour de 4 nuits en mars 2023
Réponse de Tatiana le 27 mars 2023
Dear valued guest,Thank you for choosing Swissotel Bangkok Ratchada and for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay with us, especially our friendly and efficient staff, clean and tidy rooms, and excellent value for money.We are committed to providing our guests with comfortable and memorable experiences, and we are glad to hear that our team, especially Nikki, provided you with the high level of service that we strive for.Thank you for recommending us to others, and we hope to welcome you back to Swissotel Bangkok Ratchada soon for another enjoyable stay.Best regards,Tatiana Lebedeva Director of Rooms
10/10 Excellent
JINHO
Voyage d’affaires
18 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JINHO
Séjour de 2 nuits en mars 2023
Réponse de Tatiana le 20 mars 2023
Dear Guest, Thank you for taking the time to leave a review. We are delighted to know that you enjoyed your stay with us and that you found the service and breakfast to be good. Our team works hard to maintain our facilities and it's great to hear that it was up to your standards. Thank you for your high score and we hope to welcome you back in the near future. Best regards, Tatiana Lebedeva Director of Rooms