Avis sur Oriental Residence Bangkok
Oriental Residence Bangkok
110 Wireless Road, Lumpini, Pathumwan, Bangkok, Bangkok
Avis
9,4
Exceptionnel
9,4/10
Propreté
9,4/10
Personnel et service
9,2/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants
22 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2023
Réponse de Panita le 8 avr. 2023
Dear Mr.Samir,Thank you very much for your rating. I was sorry to learn that your stay on this occasion fell short of your expectations. I hope you can see improvement on your next visit and we are all looking forward to welcoming you and your family back again in the near future.Best regards,Panita RuangjunManager Front Office
8/10 Bien
Marcel
15 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sortie à Bangkok
Marcel
Séjour de 4 nuits en août 2022
Réponse de Panita le 20 août 2022
Dear Marcel,Thank you very much for rating us 8/10 score. We are very happy to hear that you had a pleasant stay with us.We are all looking forward to welcoming you again soon.Best regards,Panita RuangjunAssistant Manager, Front Office
10/10 Excellent
Voyageur vérifié
14 févr. 2020
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 2 nuits en février 2020
Réponse de Nadine Andes - Manager, Front Office le 16 févr. 2020
Dear Valued Guest,
Thank you very much for sharing your experience about Oriental Residence Bangkok. We are pleased to learn that you thoroughly enjoyed your stay. We are all looking forward to welcoming you again.
8/10 Bien
Michael
25 nov. 2019
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Confortable et bon rapport qualité/prix
Michael
Séjour de 4 nuits en novembre 2019
Réponse de Nadine Andes - Manager, Front Office le 30 nov. 2019
Dear Michael,
Thank you for taking the time to leave your lovely feedback about your recent visit to Oriental Residence Bangkok. Your note about the aircon is well-noted and necessary adjustment has been made. The team and I are looking forward to welcoming you back soon.
Sincerely,
Nadine Andes
Manager, Front Office
10/10 Excellent
Laetitia
13 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JADORE CETTE HOTEL.
Laetitia
Séjour de 2 nuits en mai 2019
Réponse de GM le 15 mai 2019
Dear Ms Laetitia
Warm greetings from Oriental Residence and thank you so much to talk so highly from your last stay here with us. I will share your wonderful comments with our team and we all awaiting you coming back very soon. Best regards Michael B. Gaehler General Manager
10/10 Excellent
Voyageur vérifié
4 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2019
10/10 Excellent
Voyageur vérifié
27 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
4/10 Médiocre
JEAN-PIERRE
2 janv. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
GROSSE DECEPTION. C'ETAIT MON DERNIER SEJOUR LA!
JEAN-PIERRE
Séjour de 3 nuits en décembre 2018
8/10 Bien
Mounira
29 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mounira
Séjour de 2 nuits en octobre 2018
10/10 Excellent
Philippe
27 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Philippe
Séjour de 1 nuit en mai 2018
10/10 Excellent
Voyageur vérifié
16 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juillet 2017
10/10 Excellent
Voyageur vérifié
11 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel de qualité
Voyageur vérifié
Séjour de 3 nuits en juillet 2017
10/10 Excellent
Romain
22 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Romain
10/10 Excellent
Edward, Los Angeles
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward
Séjour de 2 nuits en avril 2024
10/10 Excellent
Tung Wan
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tung Wan
Séjour de 4 nuits en avril 2024
10/10 Excellent
Brian
22 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brian
Séjour de 3 nuits en mars 2024
10/10 Excellent
Einstein
Voyage en famille
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Einstein
Séjour de 1 nuit en mars 2024
10/10 Excellent
Nicholas Chok Man
Voyage en famille avec de jeunes enfants
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicholas Chok Man
Séjour de 5 nuits en février 2024
Réponse de Nadine Andes, Operations Manager le 22 févr. 2024
Dear Nicholas,We are happy to read that you thoroughly enjoyed your stay and received an outstanding service. All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we welcome your nice compliments as a fantastic reward. Once again, thank you for your thoughtful comments. We look forward to have the opportunity of serving you in the future.
4/10 Médiocre
Greg, Port St Lucie
Voyage d’affaires, Voyage en couple
21 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Greg
Séjour de 2 nuits en février 2024
Réponse de Nadine Andes, Operations Manager le 21 févr. 2024
Dear Greg,I am sorry to hear about your experience. Your feedback is valuable, and we appreciate you bringing these concerns to our attention. We'll certainly look into improving the quality of our beds and addressing the issues with the breakfast service.Should your travels take you back to Bangkok please do not hesitate to contact me personally and it would be my pleasure to assist with the arrangements. Would be delighted to be able to welcome you back and show you that we can get it right.
10/10 Excellent
HIROKI
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
HIROKI
Séjour de 2 nuits en février 2024
Réponse de Panita le 11 févr. 2024
Dear Hiroki,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel spacious and beautiful, perfect for long stays.Your feedback is invaluable to us, and we will use it to continuously improve our services and offerings.We look forward to welcoming you back in the future. Best regards,Panita RuangjunManager Front Office
10/10 Excellent
Bill
3 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bill
Réponse de Panita le 4 févr. 2024
Dear Mr.Bill,Thank you for your glowing review! We're thrilled to hear that you experienced exceptional customer service during your stay with us.We're also delighted that our concierge team was able to assist you with setting up tours and transportation, making your stay even more convenient and enjoyable.Your positive feedback means a lot to us, and we look forward to the pleasure of welcoming you back in the near future.Best regards,Panita RuangjunManager Front Office
10/10 Excellent
Raymund
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raymund
Séjour de 3 nuits en janvier 2024
Réponse de Panita le 4 févr. 2024
Dear Raymund,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and found our hotel's location to be nice with easy access to transportation.It's fantastic to know that our staff provided you with excellent service during your time with us.We look forward to the pleasure of welcoming you back in the near future.Best regards,Panita RuangjunManager Front Office
10/10 Excellent
Antoinette
Voyage d’affaires
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antoinette
Séjour de 1 nuit en janvier 2024
Réponse de Panita le 4 févr. 2024
Dear Antoinette,Thank you for your glowing review! We're thrilled to hear that you found our hotel stunning and enjoyed our beautiful suite with city views. It's wonderful to know that our staff provided you with excellent service and that you appreciated our great breakfast options and facilities.Your positive feedback means a lot to us, and we're honored that you would like to stay with us again.We look forward to the pleasure of welcoming you back in the near future.Best regards,Panita RuangjunManager Front Office
10/10 Excellent
JUNGHWAN
28 janv. 2024
JUNGHWAN
Séjour de 6 nuits en janvier 2024
Réponse de Singsing le 30 janv. 2024
Dear Mr.Lim,Thank you for your glowing review! We're thrilled to hear that you found our property wonderful.Your recommendation means a lot to us, and we look forward to the pleasure of welcoming you back for another fantastic stay.Best regards,
10/10 Excellent
Scott, CHORLEY
Voyage en couple
23 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 4 nuits en janvier 2024
Réponse de Singsing le 25 janv. 2024
Dear Mr. Scott,Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at the Oriental Residence Bangkok.We truly appreciate for the high scores in overall experience. However, Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit.Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.Best Regards,
6/10 Satisfaisant
daehee
22 janv. 2024
daehee
Séjour de 3 nuits en janvier 2024
Réponse de Singsing le 25 janv. 2024
Dear Mr.daeheeThank you for reaching out and providing your input. I appreciate your message; however, I'd like to gather more information to assist you better.Could you please provide additional details or clarify This will help me address your concerns more accurately and ensure that I provide the best possible support.I look forward to hearing from you soon. If there's anything else you'd like to discuss or if you have additional questions, feel free to let me know.Thank you for your understanding.Best Regard
10/10 Excellent
ben
22 janv. 2024
ben
Séjour de 2 nuits en janvier 2024
Réponse de Singsing le 25 janv. 2024
Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at the Oriental Residence Bangkok.We truly appreciate for the high scores in overall experience. However, Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit.Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.
10/10 Excellent
Pia
Voyage en famille
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grymt hotell!
Pia
Séjour de 7 nuits en janvier 2024
Réponse de Singsing le 25 janv. 2024
Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at the Oriental Residence Bangkok.We truly appreciate for the high scores in overall experience. However, Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit.Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.
10/10 Excellent
Siri
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Siri
Séjour de 2 nuits en janvier 2024
Réponse de Kiew le 21 janv. 2024
Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at the Oriental Residence Bangkok by Saffron Collection.It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. At Oriental Residence Bangkok, we constantly strive to provide our guests with an incomparable stay and it is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. I am sure that your feedback will be an encouragement to all the staff. Thank you again for sharing your experience.We look forward to the pleasure of welcoming you back in the near future.
10/10 Excellent
Voyageur vérifié
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en janvier 2024
Réponse de Singsing le 25 janv. 2024
Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at the Oriental Residence Bangkok.We truly appreciate for the high scores in overall experience. However, Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit.Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.
8/10 Bien
IAN
8 janv. 2024
IAN
Séjour de 5 nuits en janvier 2024
Réponse de Panita le 15 janv. 2024
Dear Mr.Ian,Thank you for providing a rating of 8/10! We appreciate your feedback, and it helps us understand how we can continue to improve and better meet the expectations of our guests. If there are specific areas where you feel we can enhance your experience, please feel free to share. We value your input and look forward to the opportunity to exceed your expectations on your next visit.Warm regards,
10/10 Excellent
Erich
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tolles Hotel
Erich
Séjour de 7 nuits en décembre 2023
Réponse de Panita le 8 janv. 2024
Dear Erich,Thank you for choosing to spend New Year's Eve with us and for taking the time to share your wonderful experience. We're thrilled to hear that you enjoyed your week-long stay.We appreciate your kind words and look forward to the pleasure of hosting you again in the future.Best regards,Panita RuangjunManager Front Office
10/10 Excellent
Dayana
5 janv. 2024
Dayana
Séjour de 2 nuits en janvier 2024
Réponse de Panita le 8 janv. 2024
Dear Dayana,Thank you for providing us with a perfect score of 5/5 for your recent stay. We are delighted to learn that you had a wonderful experience at our hotel.We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Best regards,Panita RuangjunManager Front Office
8/10 Bien
Katrine Hegelund
5 janv. 2024
Katrine Hegelund
Séjour de 6 nuits en décembre 2023
Réponse de Panita le 8 janv. 2024
Dear Katrine,Thank you for choosing our hotel for your stay and for providing a rating of 8/10. We appreciate your feedback, and while we're glad to see you had a positive experience overall, we'd love to know if there are specific areas where we can improve and earn that perfect score.Your input is valuable to us, and we look forward to the opportunity to serve you even better in the future.Best regards,Panita RuangjunManager Front Office
10/10 Excellent
Sheri
4 janv. 2024
Sheri
Séjour de 2 nuits en janvier 2024
Réponse de Singsing le 25 janv. 2024
Dear Mrs. Sheri,Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at the Oriental Residence Bangkok.We truly appreciate for the high scores in overall experience. However, Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit.Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.Best Regards,
10/10 Excellent
Ratanaphorn
Voyage en famille
3 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ratanaphorn
Séjour de 2 nuits en décembre 2023
Réponse de Panita le 8 janv. 2024
Dear Khun Ratanaphorn,Thank you for choosing to stay with us and for sharing your delightful feedback. We're thrilled to hear that Room 1809 exceeded your expectations and that you loved the perfect room with lots of space and a comfortable bed.We appreciate your kind words, and we look forward to providing you with another exceptional stay in the future.Best regards,Panita RuangjunManager Front Office
10/10 Excellent
Adrian
2 janv. 2024
Adrian
Séjour de 1 nuit en décembre 2023
Réponse de Panita le 8 janv. 2024
Dear Adrian,Thank you for choosing to stay with us and for rating your experience with a perfect score.We appreciate your feedback and are thrilled to know that you had an enjoyable stay.We look forward to hosting you again in the future.Best regards,Panita RuangjunManager Front Office
10/10 Excellent
Lee Jonathon
30 déc. 2023
Lee Jonathon
Séjour de 2 nuits en décembre 2023
Réponse de Panita le 8 janv. 2024
Dear Mr. Lee,Thank you for choosing to stay with us and for rating your experience with a perfect score.We appreciate your feedback and are thrilled to know that you had an enjoyable stay.We look forward to hosting you again in the future.Best regards,Panita RuangjunManager Front Office
10/10 Excellent
Yar Sze
25 déc. 2023
Yar Sze
Séjour de 4 nuits en décembre 2023
Réponse de Panita le 26 déc. 2023
Dear Yar Sze,Thank you so much for rating us with full score.Your positive feedback motivates us to continue delivering exceptional service, and we hope to have the pleasure of welcoming you back in the future.Best regards,Panita RuangjunManager Front Office
10/10 Excellent
Alejandro
23 déc. 2023
Alejandro
Séjour de 2 nuits en décembre 2023
Réponse de Panita le 26 déc. 2023
Dear Alejandro,Thank you so much for rating us with full score.Your positive feedback motivates us to continue delivering exceptional service, and we hope to have the pleasure of welcoming you back in the future.Best regards,Panita RuangjunManager Front Office
10/10 Excellent
Rupen
18 déc. 2023
Rupen
Séjour de 2 nuits en décembre 2023
Réponse de Panita le 26 déc. 2023
Dear Rupen,Thank you so much for rating us with full score.Your positive feedback motivates us to continue delivering exceptional service, and we hope to have the pleasure of welcoming you back in the future.Best regards,Panita RuangjunManager Front Office
8/10 Bien
larry
14 déc. 2023
larry
Séjour de 1 nuit en décembre 2023
Réponse de Panita le 8 janv. 2024
Dear Larry,Thank you for choosing us for your stay and for rating us 4/5. We appreciate your feedback, and while we're glad to see you had a positive experience overall, we'd love to know if there are specific areas where we can improve and earn that perfect score.Your input is valuable to us, and we look forward to the opportunity to serve you even better in the future.Best regards,Panita Ruangjun Manager Front Office
2/10 Horrible
Devin
13 déc. 2023
Devin
Séjour de 3 nuits en décembre 2023
Réponse de Panita le 17 déc. 2023
Dear Mr. Devin,Thank you for taking the time to share your feedback. We are sorry to learn that your experience with us did not meet your expectations, as reflected in the 1/5 rating.However, If we could know in particular area that touched the low score in order to improve and make it better and bring you back with a nice experience will be very kind of you.Thank you again for sharing your experience. We hope you will reconsider Oriental Residence Bangkok for your next trip in Bangkok.Best regards,Panita RuangjunManager Front Office
8/10 Bien
Renee
Voyage en couple
7 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Renee
Séjour de 2 nuits en décembre 2023
Réponse de Nadine Andes, Operations Manager le 9 déc. 2023
Dear Renee,Thank you very much for sharing your experience following your recent stay at the Oriental Residence Bangkok. We are happy to hear that you had an overall pleasant stay with us and found our location accessible.I did notice the feedback on the breakfast and the variety. We are working on adjusting and reviewing the offerings. I do hope that on your next visit you will find the improvements. Was there something in particular that you would have like to see on the menu?Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Sincerely,Nadine AndesOperations Manager
10/10 Excellent
Benjamin
Voyage en groupe
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Benjamin
Séjour de 1 nuit en novembre 2023
Réponse de Panita le 5 déc. 2023
Dear Mr.Benjamin,Thank you very much for sharing your experience about Oriental Residence Bangkok and for rating us full score. I am sure that your feedback will be an encouragement to all the staff.We look forward to the pleasure of welcoming you back in the near future.Best regards,Panita RuangjunManager, Front Office
10/10 Excellent
norman
2 déc. 2023
norman
Séjour de 8 nuits en novembre 2023
Réponse de Panita le 5 déc. 2023
Dear Mr.Norman,Thank you for rating us perfect score! We look forward to the pleasure of welcoming you back in the near future.Best regards,Panita RuangjunManager, Front Office
8/10 Bien
Kasika
Voyage en couple
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kasika
Séjour de 1 nuit en novembre 2023
Réponse de Panita le 5 déc. 2023
Dear Kasika,Thank you very much for sharing your experience about Oriental Residence Bangkok. The entire team was glad that you had an overall pleasant stay with us. we are all looking forward to welcoming you again.Best regards,Panita RuangjunManager, Front Office
8/10 Bien
Vincent
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vincent
Séjour de 1 nuit en novembre 2023
Réponse de Panita le 17 déc. 2023
Dear Mr.Vincent,Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay with us and appreciate your overall positive rating of 4/5.We also take all feedback seriously, and if there are areas where you feel we could improve and reach that perfect 5/5, we would love to hear more details. Your feedback is invaluable to us as we continually strive to enhance our services.Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future!Best regrads,Panita RuangjunManager Front Office
10/10 Excellent
Yelyzaveta
23 nov. 2023
Yelyzaveta
Séjour de 2 nuits en novembre 2023
Réponse de Panita le 17 déc. 2023
Dear Yelyzaveta,Thank you so much for rating us with full score.We are thrilled to hear that you had such a wonderful experience during your stay with us.Your positive feedback motivates us to continue delivering exceptional service, and we hope to have the pleasure of welcoming you back in the future.Best regards,Panita RuangjunManager Front Office
10/10 Excellent
Michael
23 nov. 2023
Michael
Séjour de 3 nuits en novembre 2023
Réponse de Panita le 17 déc. 2023
Dear Mr.Michael,Thank you so much for rating us with full score.We are thrilled to hear that you had such a wonderful experience during your stay with us.Your positive feedback motivates us to continue delivering exceptional service, and we hope to have the pleasure of welcoming you back in the future.Best regards,Panita RuangjunManager Front Office