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Avis sur WhyHotel by Placemakr Columbia

4 out of 5
WhyHotel by Placemakr Columbia
6200 Valencia Ln, Columbia, MD

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 296 avis sur 421." "
Note des voyageurs de 8 (Bien), d’après 64 avis sur 421." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 421." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 421." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 421." "

9,6/10

Propreté

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Laetitia

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was good
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 30 oct. 2023
Dear Laetitia,Thank you for taking the time to leave us a review about your recent stay. We're glad to know that you enjoyed your time with us. Safe travels, and we look forward to seeing you again soon!

10/10 Excellent

Sebastien, Blainville

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice and perfect for long week-end
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 11 oct. 2023
Dear Sebastien,Thank you for your five-star review! We're thrilled you found WhyHotel by Placemakr, Columbia, perfect for your long weekend getaway. It's great to hear we met your expectations for an excellent stay. We look forward to welcoming you back on your next weekend adventure!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Elizabeth

Les points forts : Propreté et infrastructures et conditions de l’hébergement
I enjoyed myself stay
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
Dear Elizabeth,Thank you for choosing WhyHotel by Placemakr, Columbia, and for sharing your lovely five-star review. We are delighted to know we exceeded your expectations and look forward to welcoming you back for another great visit.

10/10 Excellent

Brian

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Live, work, eat, play, all in one location. Beautiful amenities and modern community.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 25 mai 2024
Dear Brian,It's always a pleasure hearing from our guests. We're glad you appreciated our modern, well-appointed property, and we look forward to seeing you again at WhyHotel by Placemakr, Columbia!

2/10 Horrible

Jazmin

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Staff is rude and very disrespectful
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 24 mai 2024
Dear Jazmin,Thank you for sharing your constructive feedback. Our goal is to provide friendly service, so we apologize for falling short. Rest assured, your comments will help our team do better. We hope to have a chance to show you how we've improved.

10/10 Excellent

Joanna

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very good experience
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 23 mai 2024
Dear Joanna,We are so happy to hear you had an exceptional stay with us. Thank you so much for being our guest at WhyHotel by Placemakr, Columbia, and we look forward to hosting you again!

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Privacy!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 23 mai 2024
Dear Lisa,Thank you for your perfect rating! It was such a pleasure having you as our guest, and we are delighted you thoroughly enjoyed your experience at WhyHotel by Placemakr, Columbia. Take care, and we hope you return soon.

10/10 Excellent

Franck

Les points forts : Propreté et infrastructures et conditions de l’hébergement
No issues staying here,’perfect spot I recommend. This place will forever be my hotel of choice
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 23 mai 2024
Dear Franck,We're thrilled that you had a flawless experience during your stay with us! Thank you for your kind words and recommendation. We can't wait to welcome you back for another great stay at WhyHotel by Placemakr, Columbia.

8/10 Bien

Angela

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Affordable property. I like that it was like having your own apartment. Very comfortable.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Angela, Thank you for taking a moment to share your experience at WhyHotel by Placemakr, Columbia. We are proud to deliver significant value to our guests, so we are delighted that you felt right at home during your time with us. It was a pleasure having you here, and we hope you will visit us again soon!

10/10 Excellent

Melanie

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Awesome greeter at check in. Very impressive Apt! Very affordable! Please note, you will have to pay for parking, but there is a free parking lot in the back. I will definitely stay again!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Melanie,Thank you for choosing WhyHotel by Placemakr, Columbia, and sharing your delightful five-star review. Our team takes great pride in making our guests feel welcome and comfortable, so they will be thrilled to see your kind comments. We look forward to welcoming you back for many more memorable visits.

8/10 Bien

Laquitta

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location and pet friendly facilities. You blend in with the residents so it doesn’t appear you are a visitor. The only problem is getting housekeeping to clean my room. I had to request housekeeping four times before someone came and clean my room.
Séjour de 21 nuits en avril 2024
Réponse de General Manager le 9 mai 2024
Dear Laquitta,We were happy to provide you with convenient, pet-friendly accommodations, and we're glad your overall stay was pleasant. However, we apologize for any issues with housekeeping, and we'll speak with them about your comments. Should you be in the area again, please come back to see us.

4/10 Médiocre

calvin

Les points forts : Propreté
Séjour de 3 nuits en mai 2024

10/10 Excellent

Joanna

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good property. Good staff. Great space and design.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 7 mai 2024
Dear Joanna,Thank you for your glowing review of WhyHotel by Placemakr, Columbia. We're delighted you enjoyed your stay and that our friendly staff could make your acquaintance. We'd love to host you again anytime!

10/10 Excellent

Dante

Séjour de 1 nuit en avril 2024

10/10 Excellent

Wilmer

Les points forts : Propreté et infrastructures et conditions de l’hébergement
…….
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 3 mai 2024
Dear Wilmer,Thank you for taking a moment to leave us a rating. We are honored you enjoyed your stay with us. Thank you for choosing WhyHotel by Placemakr, Columbia, and we look forward to welcoming you back soon.

10/10 Excellent

Su

Séjour de 1 nuit en avril 2024

10/10 Excellent

Rocellys

Séjour de 2 nuits en avril 2024

10/10 Excellent

Michelle

Voyage en groupe
This was an absolutely easy checkin and beautiful building! The place was perfect and the building has amazing amenities The staff was very kind Will definitely wanna stay in any of their properties again
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Michelle,We want everyone who stays at WhyHotel by Placemakr, Columbia to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our friendly staff and many amenities impressed you. Please come see us again the next time you're in the area.

10/10 Excellent

Markasia

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I loved the area. The room was very modern. However I do feel like parking should have been included in the room cost.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Markasia,It was a pleasure having you stay with us during your time in Columbia. We're delighted our excellent location suited your needs well, and we appreciate you mentioning our tasteful accommodations. However, we apologize for any inconvenience regarding parking. We trust that this did not detract too much from your overall experience. Thank you for your perfect rating, and we hope you return soon!

8/10 Bien

Alandrea

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Josephine

Les points forts : Infrastructures et conditions de l’hébergement
If it is a hotel, you should control the noise from other customers. We don’t pay money for a hotel stay only to be kept awake by other loud customers. It is not fair. Your business model should not only be to take money but to care for those who pay that money.
Séjour de 8 nuits en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Josephine,Thank you for sharing your concerns. We are aware of how crucial it is to provide a peaceful environment for our guests and are taking steps with our team to ensure that these concerns are remedied for our great guests in the future. Your feedback is greatly appreciated, and we hope to have the chance to welcome you back for a more tranquil experience down the line.

10/10 Excellent

Melonie, Waldorf

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Always a great stay
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Melonie,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at WhyHotel by Placemakr, Columbia once again! Thank you for your kind review and perfect rating, and know we look forward to your return.

10/10 Excellent

Iman, Raleigh

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very nice, comfortable and quiet
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Iman,Thank you so much for the five-star review! We're delighted to hear you enjoyed your comfortable, quiet accommodations, and we hope you'll join us again at WhyHotel by Placemakr, Columbia, for another relaxing stay.

10/10 Excellent

Haley

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Easy access to shopping and lots of other entertainment. Quiet areas as well, which made getting to sleep and relaxing easy.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Haley,Thank you for visiting WhyHotel by Placmakr, Columbia. We appreciate your kind words regarding our relaxing accommodations. It was an honor having you as our guest, and we'd be delighted to welcome you back again anytime for another fantastic stay!

10/10 Excellent

Justin

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024

10/10 Excellent

Tameeka

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Ola

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

10/10 Excellent

Jonathan

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Much more than expected. Enjoyed our stay
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 28 mars 2024
Dear Jonathan,Thank you for taking the time to review your stay with us at WhyHotel by Placemakr, Columbia. We are delighted to hear that you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Dora, Yonkers

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Terrific Place to Stay. Luxurious and Convenient. Affordable in price!
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 26 mars 2024
Dear Dora,Thank you for choosing WhyHotel by Placemakr, Columbia. Your kind words genuinely encourage us to continue our efforts to deliver a uniquely tailored, authentic, and locally rooted experience to every individual who walks through our doors. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 Excellent

Ruby

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Best overnight experience in the area.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 26 mars 2024
Dear Ruby,Thank you for sharing your experience at WhyHotel by Placemakr, Columbia. Providing exceptional experiences is what we strive for, and knowing we succeeded brings us great joy. We look forward to welcoming you back for another memorable stay!

10/10 Excellent

Kyree

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Aneka

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Vijayanand

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 21 mars 2024
We're glad to hear you had a nice experience during your stay. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable visit soon.

8/10 Bien

Diamond

Séjour de 1 nuit en mars 2024

10/10 Excellent

Chantal

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We had a conference and we booked a lot different apartment for everybody who came for the conference and we had different days different times for check out and the staff were so kind and work with us to have the smooth check out and the fact that they don’t hold money they just have a card in file for incidental it was a plus!
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 15 mars 2024
Dear Chantal,We were happy to work with your large group to ensure a smooth check-in/out process, and we're glad you appreciated our deposit policy. The next time you're in the area, please come see us again at WhyHotel by Placemakr, Columbia!

2/10 Horrible

Vanessa

Séjour de 9 nuits en février 2024

10/10 Excellent

Josephine

Voyage d’affaires
Great place. It is new and clean. Excellent location
Séjour de 9 nuits en février 2024
Réponse de General Manager le 6 mars 2024
Dear Josephine, It's wonderful to hear that our modern accommodations were to your liking. Thank you for being our guest at WhyHotel by Placemakr, Columbia. Hopefully, our prime location made it easy for you to get the most out of your time in the city. It would be a pleasure to serve you again so we hope you have plans to join us again soon!

8/10 Bien

Rhyan

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Convenient
Séjour de 5 nuits en février 2024
Réponse de General Manager le 19 mars 2024
Dear Rhyan,We always appreciate it when our guests take the time to review their stay. Seeing that our hotel was convenient for your plans in Columbia is wonderful, and we are delighted that you chose to stay with us. It is our hope that you rested well. Come back anytime your travels point you back in our direction.

10/10 Excellent

Kierra

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I loved the smooth check in process. The unit was spacious and very clean. There were all the necessary items for cooking. The area has lots of dining options and things to do.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 6 mars 2024
Dear Kierra,Thank you for choosing WhyHotel by Placemakr, Columbia. We are thrilled to hear that you had a smooth check-in process and that your accommodations were spacious and clean. It's also fantastic that our location provided numerous dining options and activities. Your review is greatly appreciated, and we look forward to welcoming you back for another wonderful stay!

10/10 Excellent

Alfan

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Laketa

10/10 Excellent

Nathan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

2/10 Horrible

Joan

Séjour de 3 nuits en février 2024

10/10 Excellent

Megan

Les points forts : Propreté et confort de la chambre
Great
Easy seemless experience
Séjour de 1 nuit en février 2024
Réponse de General Manager le 1 mars 2024
Dear Megan,Exceptional is a word we love to hear! Thank you so much for your kind review and for giving us a perfect rating. It was truly a pleasure having you here, and we hope you return soon.

10/10 Excellent

Mahadya

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was amazing. Check-in and Check-out was a breeze. I will definitely be back.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 3 mars 2024
Dear Mahadya,Thank you for choosing to stay at WhyHotel by Placemakr, Columbia. We are delighted to hear that you had a seamless experience with us, and we look forward to welcoming you back soon!

8/10 Bien

Shaniya

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was in a great location. Walking distance to restaurants and a short 3min drive to movies/shopping/etc. The property was beautiful, on site security was an added benefit. The unit was relatively small and there a strange odor but I did see cleaning crews every single day.
Séjour de 2 nuits en février 2024
Réponse de General Manager le 1 mars 2024
Dear Shaniya,Thank you for your insightful feedback on your recent stay with us. We were happy to hear that you enjoyed how close to restaurants and shopping we are. It was also wonderful that our on-site security made you feel so safe! It was disappointing to hear that you found an odor in your room, despite the frequency of the cleaning our housekeeping team did. We will be having someone from maintenance look through the room to pinpoint the source. Hopefully, you will give us another chance on your next visit to Columbia. We know that we can give you the stay that you deserve.

10/10 Excellent

Nissa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great apartment style hotel. Clean, modern and efficient
Séjour de 1 nuit en février 2024
Réponse de General Manager le 28 févr. 2024
Dear Nissa,It is wonderful to know that you had an excellent experience with us. Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. Thank you for your kind review and perfect rating, and we hope you return soon!

2/10 Horrible

Kelly

Lots of other better options in the area
Séjour de 1 nuit en février 2024
Réponse de General Manager le 28 févr. 2024
Dear Kelly,Thank you for your review. We sincerely regret to learn of your disappointment with your experience. If you have any suggestions for ways we can improve for the future, please feel free to reach out to us offline.

6/10 Satisfaisant

Olaitan

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté
Our stay was average. I would suggest the cleaning staff have better training. The extra pillow and blanket in our room was filthy! When we attempted to unfold the blanket, it was crunchy and there was a white substance 👀. The shower had no place to sit your toiletries and the complimentary toiletries were placed far away on the sink. The bed was severely uncomfortable and made loud squeaky noises. I believe if these things are addressed, the stay would be better.
Réponse de General Manager le 25 févr. 2024
Dear Olaitan,We are very sorry for any concerns you had regarding the cleanliness of your room. Our housekeeping team has been informed of your thoughts so that we can ensure we are performing even better in the future. We have also noted your feedback on our bathroom facilities and beds so we can continue to make improvements where needed. As your travels continue, we wish you well.