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Avis sur Holiday Inn Express White Marsh, An IHG Hotel

2.5 out of 5
Holiday Inn Express White Marsh, An IHG Hotel
10542 Philadelphia Road, White Marsh, MD

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 450 avis sur 555." "
Note des voyageurs de 8 (Bien), d’après 76 avis sur 555." "
Note des voyageurs de 6 (Satisfaisant), d’après 14 avis sur 555." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 555." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 555." "

9,8/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellente hôtel, très propre et très belle chambre
Séjour de 1 nuit en mars 2024
Réponse de Juanetta Bullock le 9 mars 2024
Hello, thank you for your rating. We hope that you will come back to see us in the near future.Sincerely

10/10 Excellent

Stéphane

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Très bien
Séjour de 1 nuit en janvier 2024
Réponse de Juanetta Bullock, General Manager le 8 janv. 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you in the near future.

10/10 Excellent

Stéphane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Juanetta Bullock, General Manager le 8 janv. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WHITE MARSH.We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Sylvain

Séjour de 1 nuit en octobre 2023
Réponse de Juanetta Bullock, General Manager le 31 oct. 2023
Thank you for your feedback

8/10 Bien

Helena

Séjour de 1 nuit en août 2023
Réponse de Holiday Inn Express White Marsh Team le 11 août 2023
On behalf of the Staff here at the Holiday Inn Express White Marsh, we are delighted to hear that you truly enjoyed your stay. It is not only a goal but a standard we strive for to make every stay pleasant and memorable. We cant wait to see you again. Have A Great Day !!!

10/10 Excellent

francois

Séjour de 1 nuit en avril 2023

8/10 Bien

Guy, Boucherville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023

10/10 Excellent

Claude

Séjour de 1 nuit en novembre 2022

10/10 Excellent

Claude

Séjour de 1 nuit en mai 2022

10/10 Excellent

Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement
Très bel hôtel. Un peu difficile à trouver
Séjour de 1 nuit en mars 2022

10/10 Excellent

Ariane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en février 2022
Réponse de Front Desk le 23 févr. 2022
Thank you for choosing to stay with us. We appreciate your feedback.

10/10 Excellent

Corey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer service quiet and close to the highway to get to Morgan Unv for graduation
Séjour de 1 nuit en mai 2024

10/10 Excellent

Laura, Staten Island

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel, clean and easy to check in. Staff was very helpful.
Séjour de 1 nuit en mai 2024

10/10 Excellent

caridad

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was off the highway and away from traffic.
Séjour de 3 nuits en mai 2024
Réponse de Juanetta Bullock le 19 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express White Marsh..Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Sincerely,

10/10 Excellent

M.

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and quiet. A dirty and torn hand towel was in the bathroom underneath the sink, but the other towels were clean and intact. The bed was firm yet soft. The AC unit was complex to warm up to a specific temp as it was already cool outside. Despite these shortcomings, it was an otherwise nice, comfortable room.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Maxine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was very clean, bed was comfortable. I would definitely stay here again.
Séjour de 1 nuit en mai 2024
Réponse de Juanetta Bullock le 17 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WHITE MARSH. We are delighted to know that you enjoyed your stay at our location.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 Excellent

Renee

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always clean
Séjour de 1 nuit en mai 2024
Réponse de Juanetta Bullock le 17 mai 2024
Thank you for your feedback. we look forward to seeing you again soon.

10/10 Excellent

Lynn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Needed a place to stay last minute. Would highly recommend!
Séjour de 1 nuit en mai 2024
Réponse de Juanetta Bullock le 17 mai 2024
Hello Lynn, thank you for taking the time to tell us about your experience at Holiday Inn Express White Marsh.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express,

10/10 Excellent

Deborah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk staff was friendly and helpful. Breakfast was great. Close to everything we needed to get to during this trip.
Séjour de 3 nuits en mai 2024
Réponse de Juanetta Bullock le 9 mai 2024
Hello Deborah, thank you for sharing your experience with us. We value your feedback and hope to see you again in the near future.

10/10 Excellent

Georgia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en mai 2024
Réponse de Juanetta Bullock le 9 mai 2024
Thank you for your feedback.We look forward to seeing you again in the near future.

10/10 Excellent

John

Séjour de 1 nuit en mai 2024

10/10 Excellent

LaTishia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en mars 2024
Réponse de Juanetta Bullock le 2 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express White Marsh.We hope that you come back to visit us again in the near future.Sincerely,

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing bad at all minus the fact that it’s next to a landfill. We did not notice this now, however, I’m sure certain times it could give us stench.
Séjour de 1 nuit en avril 2024
Réponse de Juanetta Bullock le 2 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express White Marsh.We hope that you come back to visit us again in the near future.Sincerely,

10/10 Excellent

waukeshiah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a more than decent stay
Séjour de 5 nuits en avril 2024
Réponse de Juanetta Bullock le 19 avr. 2024
Thank you for your feedback. I hope you can come back to visit soon.

10/10 Excellent

Yarnell

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I traveled for spring break with my elementary aged daughters. The pool was perfect for them only 4 feet deep. There were other families and it was an amazing stay
Séjour de 2 nuits en avril 2024
Réponse de Juanetta Bullock le 2 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express White Marsh.We hope that you come back to visit us again in the near future.Sincerely,

10/10 Excellent

Ornella

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean Friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Juanetta Bullock le 14 avr. 2024
Thank you for your feedback.

10/10 Excellent

maureen

Séjour de 1 nuit en avril 2024
Réponse de Juanetta Bullock le 19 avr. 2024
Thank you for your rating. Please come back to see us in the near future.

10/10 Excellent

Denita

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The all around experience was a 10/10
Séjour de 1 nuit en avril 2024
Réponse de Juanetta Bullock le 14 avr. 2024
Thank you for your feedback. Please come to visit us agin soon.

10/10 Excellent

Piotr

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is clean, well kept, and the staff are very friendly. The Gym could use a little more equipment. It's close to shopping areas/restaurants.
Séjour de 5 nuits en avril 2024
Réponse de Juanetta Bullock le 19 avr. 2024
Thank you for choosing Holiday Inn Express for your lodging needs. I'm glad to know you had a great experience. I hope you were able to enjoy the complimentary breakfast and/or relax in the heated indoor pool.We look forward to seeing you again in the near future.SincerelyJuanetta BullockGeneral Manager

10/10 Excellent

Javon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Juanetta Bullock le 19 avr. 2024
Thank you for your rating. Please come back to see us in the near future.

10/10 Excellent

Cynthia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My only complaint was it was a little difficult to find. Need bigger signs out on the road.
Séjour de 2 nuits en avril 2024
Réponse de Juanetta Bullock le 19 avr. 2024
Thank you for choosing Holiday Inn Express for your lodging needs. I'm glad you found us. I hope you were able to enjoy the complimentary breakfast and/or relax in the heated indoor pool.We look forward to seeing you again in the near future now that you know where we are locatedSincerelyJuanetta BullockGeneral Manager

8/10 Bien

Maranlleline

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Juanetta Bullock le 19 avr. 2024
Thank you for your rating. We look forward to seeing you again in the near future.

10/10 Excellent

Raul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Juanetta Bullock le 2 avr. 2024
Thank you Raul for staying with us. We appreciate your feedback. Please come back to see us again soon.

10/10 Excellent

Sunam

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a good hotel
Séjour de 1 nuit en mars 2024
Réponse de Juanetta Bullock le 2 avr. 2024
Thank you Sunam for staying with us. We appreciate your feedback. Please come back to see us again soon.

6/10 Satisfaisant

Kseniya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
It was too loads during the night. We wasn’t able to sleep well.
Séjour de 1 nuit en mars 2024
Réponse de Juanetta Bullock le 2 avr. 2024
Thank you Ksenya for staying with us. I apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback.Please come back to see us again soon.

10/10 Excellent

Francis Mary

Séjour de 1 nuit en mars 2024
Réponse de Juanetta Bullock le 2 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express White Marsh.We hope that you come back to visit us again in the near future.Sincerely,

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice stay. Friendly staff and close to dining options
Séjour de 1 nuit en mars 2024
Réponse de Juanetta Bullock le 7 avr. 2024
Thank you for your feedback. We look forward to seeing you again in the near future,

10/10 Excellent

Ace

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mars 2024
Réponse de Juanetta Bullock le 24 mars 2024
Hello Mr. Ace, thank you for staying and leaving a review. I am happy to know you enjoyed your stay.Please come back to visit in the near future.Sincerely

10/10 Excellent

Seigfred, Dewitt

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice and new property. Close to I -95 and shopping mall and restaurants.
Séjour de 1 nuit en mars 2024
Réponse de Juanetta Bullock le 18 mars 2024
Hello and thank you for staying with us. We value your feedback.We look forward to seeing you again in the near future.

10/10 Excellent

Ashley

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was up to date and clean. We felt safe and secure. Breakfast was good. HaD plenty options. Clean breakfast area. Everything was up to expectation.
Séjour de 1 nuit en février 2024
Réponse de Juanetta Bullock le 9 mars 2024
Hello, thank you for your feedback. We strive for every guest to leave happy and I am pleased to know that we have accomplished that for you.Sincerely

10/10 Excellent

Sunanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and well maintained
Séjour de 1 nuit en mars 2024
Réponse de Juanetta Bullock le 9 mars 2024
Hello, thank you for your feedback. We strive for every guest to leave happy and I am pleased to know that we have accomplished that for you.Sincerely

8/10 Bien

Rochelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were superb, informative and pleasant. The room was immaculate. Decent variety of breakfast options. The only issue I have is whatever is used to deodorize the rooms is very strong. For someone sensitive like me it brings on headaches and makes it difficult to rest. Not sure what can be done about it. I would love to stay here again if I knew the smell wouldn't be so overwhelming.
Séjour de 1 nuit en février 2024
Réponse de Juanetta Bullock le 9 mars 2024
Hello, thank you for your feedback. We strive for every guest to leave happy. We use guest feedback to make continuous improvements. I apologize for your inconvenience and hope you will come back in the near future.Please note your sensitivities when making your reservation so we can make your stay as comfortable as possible.Sincerely

10/10 Excellent

Todd

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
check in person was very nice and friendly
Séjour de 1 nuit en février 2024
Réponse de Juanetta Bullock le 9 mars 2024
Hello, thank you for your feedback. We strive for every guest to leave happy and I am pleased to know that we have accomplished that for you.Sincerely

8/10 Bien

Adriana

Séjour de 4 nuits en février 2024
Réponse de Juanetta Bullock le 24 mars 2024
Hello Adriena, thank you for staying and leaving a review. I am happy to know you enjoyed your stay.Please come back to visit in the near future.Sincerely

10/10 Excellent

SHARON

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access to the highway
Séjour de 2 nuits en février 2024
Réponse de Juanetta Bullock le 9 mars 2024
Hello, thank you for your feedback. We strive for every guest to leave happy and I am pleased to know that we have accomplished that for you.Sincerely

10/10 Excellent

Isaiah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love it here
Séjour de 1 nuit en février 2024
Réponse de Juanetta Bullock le 9 mars 2024
Hello, thank you for your feedback. We strive for every guest to leave happy and I am pleased to know that we have accomplished that for you.Please come back to see us soon.Sincerely

10/10 Excellent

shamel

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
it smelled so nice clean n very comfortable thanks to the staff..
Séjour de 1 nuit en février 2024
Réponse de Juanetta Bullock le 25 févr. 2024
Hello Shamel, thank you for staying with us. We appreciate your feedback.We look forward to seeing you again in the near future.Sincerely

8/10 Bien

Leonne

Voyage en famille, Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
It was good there is nothing walkable there but was not surprised as this is Maryland but the overall experience is a good one
Séjour de 2 nuits en février 2024
Réponse de Juanetta Bullock le 25 févr. 2024
Hello Leonne, thank you for staying with us. We appreciate your feedback.We look forward to seeing you again in the near future.Sincerely

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Juanetta Bullock le 25 févr. 2024
Hello Jennifer, thank you for staying with us. We appreciate your feedback.We look forward to seeing you again in the near future.Sincerely

10/10 Excellent

Britaney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Juanetta Bullock le 25 févr. 2024
Hello Brittaney, thank you for staying with us. We appreciate your feedback.We look forward to seeing you again in the near future.Sincerely